Hoteller i Quebrada Grande

"Nice overall"

"35 dollars for check-in a hour before 4.00 That a log"

"Not at all what I remembered from staying here years ago. Service is very poor. Food is average. Hotel public areas need a lot of TLC. For what we payed, I don’t believe it is worth it."

"I loved the hotel, the food, the rooms and my kid was amazed with the water park. The only thing that needs attention is the elevators since just 2 work and with all the rooms and traffic is not enough. That’s the only thing."

"The experience was not suitable for people with disabilities. Unfortunately, the lack of clear information and guidance led me to book with a different impression of what to expect. I recommend providing more detailed and specific descriptions of the distances to the amenities and the overall accessibility so future guests can make informed decisions and avoid disappointment."

"The property was very nice and staff was really helpful. I had an incident with a portable carbon monoxide that went off in the middle of the night. The security guard and front desk agent came right away and figured it out I had faulty batteries on my device. They reassured me CO levels were not present and explained how is monitored. Marangeli, Stephanie and others at Trova restaurant were very polite and pleasant. Now. I have to say the bathrooms on room 17 and 19 needs upgrading. Tubs are...

"Room and view was amazing. Will definitely stay again."

"Rigtig fint hotel, god beliggenhed, flot indretning, rent og god morgenmad, men desværre fik vi ikke vores to værelser ved siden af hinanden som trækker den samlet vurdering ned."

"Casino is right downstairs no driving necessary."

"We stayed at the royal sonesta July 2026 for 5 days. The whole duration of the stay they had elevator problems. I have mobility issues and we reserved an ocean view room which was on the 16th floor. The 3rd day of our stay we had to leave early for an excursion and we had to come down the stairs 16 flights because the elevators were not working. Later that day waiting for the elevators to go up took so long and the elevator cars were so packed . Our phone in the room was not working either we...

"All ok"

"Dejligt hotel med super lækker pool område. Værelserne virker gamle og slidt og minder ikke om et 5 stjernet luksus hotel. God service "

"Slidt og ikke særlig hyggeligt. For dyrt. "

"Clean room"

"Super lækkert hotel og god beliggenhed"

"Our stay and the staff was great. My wife and I celebrated our 20 year anniversary there and staff/coordinator made it special for us. Will definitely stay again."

"Close to the beach."

"Our stay was very nice; we stayed just for one night. The staff member was very friendly, and the location was perfect."