Resorter i Québec

"An excellent hotel save for one weakness encountered on this and a previous stay: cleaning staff comes up short. Previous stay, they were very noisy in the hallway outside our room in the morning hours when some guests like ourselves needed quiet. This stay, a cleaning person implied we might not need our room cleaned on the third day of our stay (we did) and then appeared put out when I requested they return to clean an hour later (my husband was still sleeping). This was unprofessional and...

"Nous avons passé un excellent séjour. Le manque de courant et l’indisponibilité de café dans la chambre nous a déçu sinon tout était très bien"

"Très bel endroit unique! Bcp d’activités pour les familles!"

"Staff were very nice. The pool and game room were great. Property was clean. Parking was free and plentiful. Close too the mountain, and only a 10 minute drive to Magog. The room was very spacious, had what you need for a few night stay and the bed was very comfortable. The romance suite had a large jetted tub in the room which was nice. My only minor complaints would be the room didn't seem too be vacuumed properly, still had some dust on the floors when we checked in.The second issue was the...

"The room was beautiful; very spacious. The windows were large and was able to get a lot of sunlight. The room could have been a little bit more clean I did find two unusual things in there & a random room charge but it was resolved quickly with one phone call.other than that the hotel was fantastic. Staff were great, friendly, helpful and fully bilingual. I will definitely go back."

"Overall, the stay was pleasant. The hotel is in a great location in the village. However, a few things stood out that were negative experiences: 1)the room where you store your skis smells awful and is damp - it needs dehumidifiers or something to help with the smell. 2) Our room was not cleaned on the 2nd day - they totally forgot. We had no new towels and no toilet paper. 3) When the room was cleaned, we were still short on towels and toilet paper, and the garbages and recycling bin (which...

"Great staff. VIP Treatment. Awesome facilities and location. "