Dear Guest, thank you for your lovely words and your much appreciated preference. We hope to welcome you back for some more lasagna!

Thank you for your kind preference and your valued feedback! We look forward to welcoming you back.

Dear Mrs. Pinkietessa,we receive your feedback with great pleasure. Thank you once more for your valued preference and for sharing your thoughts. We are deeply pleased to know you had a fantastic time with us, and we hope to be able to welcome you back again soon!

Dear Farasley,thank you for sharing your thoughts and for your kind words. We hope to be able to welcome you back again soon!

Dear Jasmine,thank you for your valued preference and for your kind feedback. Pascal and Tony send a big hug your way!

Dear M. Kumar,we are so sorry to read you have had a terrible experience. I can trace back this negative feedback to the fact that you were denied a refund after attempting to cancel beyond terms. From our honest point of view, though, we can find no fault of our own. As explained, we have been honoring the reservation, and turning away many requests to hold your room. I cannot blame my Staff under any aspect either: they have gone above and beyond, and have been very accommodating, as you showed up in 4 with the original reservation being for 2. Thank you for sharing your feedback.

Dear Christina,let us thank you for your valued preference and for your kind words. We are proud to know you had a great time, and we hope to see you again soon!

Dear Tristan,we cannot thank you enough for your kind words and for your valued preference. We are proud to know you had a fantastic time, and we hope to be able to welcome you back again soon!

Dear Mr. Craig, I'm super happy that you had a beautiful stay at Eden Roc Positano and I thank you for leaving an exceptional review. We look forward to meeting you in Positano for a second time.Our best regards

Dear Bhavna,let us thank you for your kind feedback and for your valued preference. We hope to welcome you back again soon!

Dear natallia,first of all, we want to thank you for being our Guest during your recent visit in Positano. I'm very sorry that the experience was bothered by the happenings you have mentioned. We will investigate further to make sure no other Guest will be leaving the property with your same felling. Respectfully, please, let me say that there is no way someone made any kind of discrimination based on the transportation you have arranged or on the brand of your bags/clothes. I apologize if any of my colleagues’ conduct was responsible of this huge misunderstanding.As regards for the gym, we know it is not a big place, but we are proud of it, since we are one of the very few hotels in town with an exercise room, equipped with air conditioned, modern facilities and weights. To use the gym, a reservation is necessary. I'm surprised you did not mention that the only reason why you were with other people regards the fact that you wanted to use the room before check-out. Pascal was kind enough to ask the couple who booked the room to share the session with you. You all seemed to agree on this. Check-out time is 10am, while you have been allowed to use the room longer until 11am.We will take in huge consideration your thoughts regarding the presence of the person in charge at the pool, as well as of the request of tips. Of course, tipping remains absolutely optional. The Guest's gratification is the only essential condition we care about, nothing else. I'm sorry we lost a huge opportunity in your case and we wish you all the best.Warm regards

Thank you very much for being an excellent Guest and for the high valuation of the experience.

Dear DA,thank you for the positive feedback. We are delighted to know you've enjoyed your time here, and we hope to be able to welcome you back again soon!

Dear Claire,we appreciate you've taken a moment to send us your feedback, and we thank you for your valued preference. We hope to see you again soon!

Dear Jennifer,thank you for your feedback and, most importantly, for your valued preference, especially for such an important occasion! We are happy and proud to know you've enjoyed your honeymoon here with us, and we hope to be able to welcome you back again soon!

Dear Josh and Jenna,we would like to deeply thank you for your valued preference and, most importantly, for such kind words. It is always a matter of great pride for us to know that our passion and commitment are received in such a special way. We cannot wait to welcome you back again one day!

Dear Clorissa,we cannot thank you enough for your kind words and for choosing Eden Roc for your stay in Positano. We are proud to know you've had a fantastic experience, and we can't wait to welcome you back again soon!

Dear Thomas,thank you for taking a minute of your time to send us your feedback. We thoroughly appreciate this, and we are glad to know you've enjoyed a fantastic time here with us.Many thanks!