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Anmeldelser af River's Edge Hotel Portland, Tapestry Collection by Hilton

3.5 out of 5
River's Edge Hotel Portland, Tapestry Collection by Hilton
0455 Southwest Hamilton Court, Portland, OR

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 38 af i alt 60 anmeldelser" "
Bedømmelse på 8 − Udmærket. 17 af i alt 60 anmeldelser" "
Bedømmelse på 6 − Okay. 3 af i alt 60 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 60 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 60 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Francine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Surrounding near the river is beautiful. Arugula on Avocado toasted is refreshing for breakfast. I disagree and disappointed for the Parking fee which Expedia didn’t mention when I make reservations.
Overnattede 1 nat i april 2024

10/10 Fremragende

Steven

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All good and hopefully, free parking is available. Especially, during the weekend.
Overnattede 1 nat i april 2024

6/10 Okay

Constance, Portland

Rejste med partner
We upgrade to a balcony room, the balcony was covered in a white salt like substance that was easily tracked inside. Housekeeping emptied the garbage changed the towels, but did not make our bed. We went to the restaurant, but they only had one person working the bar and food service we opted not to stay.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Judy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Had to pay for parking when we were staying at hotel. Not mentioned before booking
Overnattede 2 nætter i marts 2024
Svar fra Hotel Manager den 26. mar. 2024
We appreciate you taking the time to give us feedback. Please see parking details & pricing information under Expedia's "Important Information" section on our hotel's Expedia page. Let us know if we can help answer any other questions.

6/10 Okay

Daniel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Boy, there is a charge for everything. The room was not cheap to begin with but $29 for parking in a lot across the street? Will not stay again.
Overnattede 1 nat i marts 2024
Svar fra Hotel Manager den 26. mar. 2024
Thank you for taking the time to provide your feedback. We appreciate it.

10/10 Fremragende

Chris

Overnattede 1 nat i marts 2024

8/10 Udmærket

Kelli, ASHLAND

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
could have been a little cleaner.
Overnattede 1 nat i marts 2024
Svar fra Hotel Manager den 26. mar. 2024
Thank you for providing your feedback. We will share this with the appropriate team to better understand where we can improve.

10/10 Fremragende

Mike

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Renee was absolutely amazing
Overnattede 1 nat i marts 2024
Svar fra Hotel Manager den 18. mar. 2024
Thank you for your 5 out of 5 review!

10/10 Fremragende

Barbara J

Overnattede 1 nat i marts 2024

10/10 Fremragende

Rose-Anna

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location with view of the river and quiet rooms.
Overnattede 3 nætter i februar 2024
Svar fra Guest Services den 14. mar. 2024
Thank you for your 5 out of 5 review!

10/10 Fremragende

PAULA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always nice and helpful. Rooms clean and comfortable
Overnattede 1 nat i februar 2024
Svar fra Hotel Manager den 1. mar. 2024
Thank you for your 5 out of 5 review!

10/10 Fremragende

Jennifer

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The Hotel was right on the river with a beautiful walking path.
Overnattede 2 nætter i februar 2024
Svar fra Hotel Manager den 1. mar. 2024
Thank you for your 5 out of 5 review!

10/10 Fremragende

Jeremy, Bellingham

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra Hotel Management den 22. feb. 2024
Thank you for your 5 out of 5 review!

6/10 Okay

Kyle

Rejste med partner
Mediocre
Overnattede 1 nat i februar 2024
Svar fra Hotel Manager den 21. feb. 2024
Thank you for your review. We strive for excellence and would love to hear how we could have made your stay better. Have a wonderful day!

10/10 Fremragende

Denise

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay easy to get to, nice walking trail along river. Will definitely stay again.
Overnattede 1 nat i februar 2024
Svar fra Roy den 19. feb. 2024
Thank you for your feed back, so glad you enjoyed your stay.

10/10 Fremragende

Casey, Eugene

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The ladies at the front desk went above and beyond in their customer service with check-in and check out. They upgraded our room and helped with all of my hotel point questions at check out. Beautiful room with bed facing the river. So lovely
Overnattede 1 nat i februar 2024
Svar fra Roy den 19. feb. 2024
Thank you for your 5 star review, happy to hear you were so warmly welcomed.

8/10 Udmærket

Ali

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Roy den 19. feb. 2024
Thank you for your review.

10/10 Fremragende

Abdul

Overnattede 1 nat i februar 2024
Svar fra Hotel Manager den 26. mar. 2024
Thank you for your 5 out of 5 review!

10/10 Fremragende

Kristie

Overnattede 1 nat i februar 2024
Svar fra Hotel Manager den 26. mar. 2024
Thank you for your 5 out of 5 review!

8/10 Udmærket

Nicholas, Maple Valley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Roy den 19. feb. 2024
Thank you for your review.

10/10 Fremragende

Chloe

Overnattede 1 nat i januar 2024
Svar fra Roy den 19. feb. 2024
Thank you for the 10 out of 10 review!

10/10 Fremragende

Linda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice.
Overnattede 1 nat i januar 2024
Svar fra Roy den 19. feb. 2024
Thank you!

8/10 Udmærket

Jessica

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2023
Svar fra Roy den 19. feb. 2024
Thank you for your review.

10/10 Fremragende

Vladimir

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Roy den 19. feb. 2024
Thank you for your 5 out of 5 review!

10/10 Fremragende

Keith

Overnattede 2 nætter i december 2023
Svar fra Hotel Manager den 28. dec. 2023
Thank you for your 5 out of 5 review!

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Hotel Manager den 28. dec. 2023
Thank you for your 10 out of 10 review!

8/10 Udmærket

Kathleen

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice room but we had one with a wall outside as view…
Overnattede 1 nat i december 2023
Svar fra Hotel Manager den 28. dec. 2023
Thank you for your review

10/10 Fremragende

Sharene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Hotel Manager den 28. dec. 2023
Thank you for your 10 out of 10 review!

8/10 Udmærket

Dellanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
River View, Easy Access to Walking, Biking
Lovely river view with Mt. Hood peeking through the bare branches. At night we watched the parade of Christmas ships from our covered balcony. Very nice paved bicycle/walking path along the river, but parking seemed inordinately expensive for an open, unmanned space.
Overnattede 1 nat i december 2023
Svar fra Hotel Manager den 28. dec. 2023
Thank you for your review. We are so happy you enjoyed your view!

10/10 Fremragende

Douglas

Forretningsrejsende
Overnattede 1 nat i december 2023
Svar fra Hotel Manager den 28. dec. 2023
Thank you for your 5 out of 5 review!

10/10 Fremragende

Nicole

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was here last year during construction and the final changes to the property are terrific. Great cafe and a totally revamped fitness center!
Overnattede 1 nat i november 2023
Svar fra Hotel Manager den 28. dec. 2023
Thank you for your 5 out of 5 review. So glad you were able to come back!

10/10 Fremragende

Andrew

Overnattede 2 nætter i november 2023
Svar fra Hotel Manager den 28. dec. 2023
Thank you for your 10 out of 10 review!

4/10 Dårligt

Rosalia

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Poor service.
Poor check in. I paid for a river view and balcony and the front desk tried to take those away. No hot water in the shower. Bar service was sub par. Drinks taken away before finishing. Pressure to leave at 8:30pm despite opening hours posted otherwise. Kitchen was closed early so we couldn’t order food. On check out no offer was given to correct these issues.
Overnattede 2 nætter i november 2023
Svar fra Hotel Manager den 28. dec. 2023
Thank you for your review. I'm sorry to hear your stay didn't meet expectation. I will be sure to share your feedback with the team for training purposes.

10/10 Fremragende

Bruce

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Just right.
Great staff fast and knowledgable front desk. Good location the breakfast options and server were thoughtful and good. Good walking and running path just out the door. Will stay here again.
Overnattede 1 nat i november 2023
Svar fra Hotel Manager den 28. dec. 2023
Thank you for your 10 out of 10 review!

8/10 Udmærket

Gert

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Stay for hospital consultation.
We were only there for one night so didn’t see to much of the the cleanliness of the hotel but we saw we pleasantly surprised.
Overnattede 1 nat i november 2023
Svar fra Hotel Manager den 28. dec. 2023
Thank you for your review. We're so glad you enjoyed your stay!

10/10 Fremragende

Tara

Overnattede 1 nat i november 2023
Svar fra Hotel Manager den 28. dec. 2023
Thank you for your 5 out of 5 review!

8/10 Udmærket

Amber

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The location was quiet, parking was easy, and it was easy to get to places around Portland from this location.
Overnattede 5 nætter i november 2023
Svar fra Hotel Manager den 28. dec. 2023
Thank you for your review. So glad to hear you found our property to be a great location for you!

10/10 Fremragende

Janet

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I've stayed here a few times - the staff is ALWAYS lovely - friendly, helpful, knowledgeable. The views of the Willamette River from rooms with balcony is wonderful. Now that the Cafe is back open, I tried it for dinner and breakfast - both excellent.
Overnattede 2 nætter i november 2023
Svar fra Hotel Manager den 28. dec. 2023
Thank you for your 5 out of 5 review!

8/10 Udmærket

ANDREA

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely property. Walkable to trendy area.
Overnattede 1 nat i oktober 2023
Svar fra Hotel Manager den 28. dec. 2023
Thank you for your review. We're happy to hear you enjoyed our property!

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice bar and remodeled dining area. Staff are very accommodating and friendly. Easy access from freeway. Perfect when driving through.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Keith

Overnattede 2 nætter i oktober 2023
Svar fra Hotel Manager den 28. dec. 2023
Thank you for your 5 out of 5 review!

10/10 Fremragende

Erika

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Riverside
Love the river views from the balconies.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Rachel, Glenwood Springs

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely, modern and quiet
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Delmar

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

8/10 Udmærket

richard

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Love the hotel Housekeeping very careless and not through Bar menu needs work but space really nice.
Overnattede 4 nætter i september 2023

8/10 Udmærket

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

10/10 Fremragende

Gerson

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great waterfront location, quiet , large rooms close to downtown and easy access to all freeways.
Overnattede 4 nætter i august 2023

8/10 Udmærket

Aura, Portland

Synes godt om: Rengøring
Overnattede 2 nætter i september 2023

2/10 Forfærdeligt

BRUCE

Rejste med familie
Synes ikke om: Service og personale, værelsets komfort
Waste of good money
We have stayed here many times over the years, prior to pandemic. This was the worst place i have stayed at this price. There were no amenities, 0. Not even a vending machine. Also we'd never paid for parking before. There were no wash clothes, not a pen or piece of paper. The fridge didnt work. They used to provide robes etc. Just a whole in the wall dive. They are no way a 4 star hotel. No more my go to place.
Overnattede 2 nætter i august 2022
Svar fra Roy den 19. feb. 2024
I'm sorry your experience was unsatisfactory last time you were with us in August 2022. The hotel has undergone extensive renovations and we've been partnered with Hilton since June 2023. I hope you give us a fresh opportunity next time plans bring you to Portland.

8/10 Udmærket

King Yim

Synes godt om: Service og personale
清淨 河靜 沒早餐供應 員工很有禮貌 沒有吸煙區 沒有旅遊用品賣 比如 牙刷 牙膏 沒有飲料自動販賣機 深夜想飲要區附近買
Overnattede 1 nat i januar 2022
Svar fra Hotel Manager den 21. feb. 2024
Thank you for your review!