Avenida João Bosco Mota Amaral, 1, Sao Miguel Island, Ponta Delgada
Anmeldelser
9,0
Fantastisk
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 421 af i alt 734 anmeldelser" "
10 - Fremragende
421
Bedømmelse på 8 − Udmærket. 240 af i alt 734 anmeldelser" "
8 - Udmærket
240
Bedømmelse på 6 − Okay. 55 af i alt 734 anmeldelser" "
6 - Okay
55
Bedømmelse på 4 − Dårligt. 14 af i alt 734 anmeldelser" "
4 - Dårligt
14
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 734 anmeldelser" "
2 - Forfærdeligt
4
9,4/10
Rengøring
9,2/10
Service og personale
9,0/10
Faciliteter
8,8/10
Overnatningsstedets tilstand og faciliteter
9,0/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Gitte Kjaer
20. jun. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super udsigt
Fantastisk udsigt, dejligt og velholdt værelse. God beliggenhed i forhold til byen.
Gitte Kjaer
Overnattede 7 nætter i juni 2019
Svar fra maria pimentel den 21. jun. 2019
Dear Gitte,
Thank you for taking your time to give feedback about your stay at our Hotel. We are glad that you liked our location, view, and rooms.
Anyway we hope to see you in the future at our Hotel.
Best Regards,
João Luís Cogumbreiro
Manager
10/10 Fremragende
Peter
7. okt. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Særdeles tilfreds
Dejligt hotel med super beliggenhed i forhold til havn, by, shopping og ekskurtioner. Dejlige værelser. Særdeles sødt og hjælpsomt personale. En fantastisk tur hvor jeg holdte min 60 års fødselsdag. Jeg kan anbefale dette hotel.
Peter
Overnattede 7 nætter i september 2017
Svar fra Maria den 16. okt. 2017
Dear Peter,
Thank you for taking the time to share your brilliant experience with us! It was truly our pleasure to host you for a seamless stay, we are delighted to know that you enjoyed excellent, friendly service from our entire team. We appreciate your kind recommendation and eagerly await your next visit!
Best Regards,
João Luís Cogumbreiro
Manager
8/10 Udmærket
Erik
10. jul. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel med rigtig gode faciliteter og super morgenmad.
Erik
Overnattede 4 nætter i juli 2017
Svar fra Maria den 13. jul. 2017
Dear Eric,
First we want to thank you for taking the time to share your constructive feedback, we are delight that our Hotel reached your expectations as for our services especially the breakfast and facilities. We hope to have you back at our Hotel.
Best Regards,
João Luís Cogumbreiro
Manager
10/10 Fremragende
Guo
13. mar. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Guo
Svar fra Maria den 3. maj 2017
Dear Guest,
Thank you for taking the time to rate our hotel. We hope to have you in the future in our Hotel.
Best Regards,
João Luís Cogumbreiro
Manager
8/10 Udmærket
Verificeret rejsende
3. maj 2016
Synes godt om: Overnatningsstedets tilstand og faciliteter
Centralt beliggende hotel
Fint hotel med gode faciliteter og mulighed for forskellige aktiviteter
Verificeret rejsende
10/10 Fremragende
Svend Erik, Broager
5. apr. 2015
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skøn udsigt over havet
Godt hotel, centralt beliggende. Glimrende service.
Bestilte havudsigt og fik det. Andre har fået havudsigt (andre steder) hvis man hang ud ad vinduet og kunne måske se et lille blå område, men den eneste måde vi kunne UNDGÅ havudsigten var ved at vende ryggen til vinduet. Vi klarede også whale-watching fra altanen!
Svend Erik
8/10 Udmærket
Verificeret rejsende
15. mar. 2014
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
God placering, hård seng
Morgenmads buffet var god, aftensmad var lidt jævnt. Kunne ikke forstå at der var var kun gratis internet ved receptionen men ikke i værelset. Var det meste var pesonalet flink men i restauranten, svingenede den lidt.
Verificeret rejsende
10/10 Fremragende
Verificeret rejsende
23. jul. 2013
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
10/10 Fremragende
amy
Rejste med partner
27. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The from desk staff was very kind and helpful. They spoke excellent English and were able to give many recommendations on area activities.
amy
Overnattede 2 nætter i maj 2024
10/10 Fremragende
Gina
26. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Gina
Overnattede 9 nætter i maj 2024
10/10 Fremragende
Sandra
26. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sandra
Overnattede 3 nætter i maj 2024
8/10 Udmærket
Felix
22. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Recent Stay in Azores
Felix
Overnattede 3 nætter i maj 2024
Svar fra maria pimentel den 24. maj 2024
Dear Felix,Thank you for choosing the Hotel Marina Atlântico from the Bensaude Hotels Collection and on behalf of the entire team, we would like to thank you for the comment regarding your stay at our hotel.We hope to welcome you soon.Best Regards,João Luis CogumbreiroManager
10/10 Fremragende
Leanna
Rejste med partner
22. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good breakfast, friendly staff, would stay here again!
Leanna
Overnattede 3 nætter i maj 2024
Svar fra maria pimentel den 24. maj 2024
Dear Leanna,Thank you for taking your time to give feedback about your stay at our hotel and was nice, especially the breakfast and staff. We will be waiting for your next visit!!!After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Best Regards,João Luis CogumbreiroManager
10/10 Fremragende
YALIN
20. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
YALIN
Overnattede 4 nætter i maj 2024
Svar fra maria pimentel den 24. maj 2024
Dear Yalin,Thank you for choosing the Hotel Marina Atlântico from the Bensaude Hotels Collec-tion and on behalf of the entire team, we would like to thank you for the rating re-garding your stay at our hotel.We hope to welcome you soon.
6/10 Okay
Marisha N
Rejste med partner
18. maj 2024
The hotel is dated and needs upgrades. The blinds in the room were broken and we didnt have complete blackout which was disruptive to my sleep. No offer to change rooms from staff. The safe was too small even hold my ipad and malfunctioned during my stay. The showerhead was also broken. The staff was nice and professional but not overly friendly and there was one individual who was a bit rude.
The location is good. The breakfaet offered is great. They do need to increase parking as most people who come will be driving. Overall I would probably not return here though.
Marisha N
Overnattede 3 nætter i maj 2024
Svar fra maria pimentel den 24. maj 2024
Dear Marisha,Thank you for you for taking time to give us feedback. We are glad that you liked our breakfast and overall, the staff. We regret that we were not able to provide you with a positive experience at our hotel. However, we will constructively take your criticisms into account to continually improve our services. Just to inform you that we are doing renovations in the future. We hope to have you back in the future for a better experience.Best Regards,João Luis CogumbreiroManager
10/10 Fremragende
Goncalo
Rejste med familie og småbørn
29. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful location, excellent and friendly staff
Goncalo
Overnattede 3 nætter i april 2024
Svar fra maria pimentel den 30. apr. 2024
Dear Goncalo,Thank you for choosing the Hotel Marina Atlântico from the Bensaude Hotels Collection and on behalf of the entire team at the Hotel Marina Atlântico, we would like to thank you for your stay and for a great rating and comment, especially for the location and our staff.We hope to be able to welcome you soon.Best Regards,João Luís CogumbreiroManager
8/10 Udmærket
Natalia
28. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Natalia
Overnattede 2 nætter i april 2024
Svar fra maria pimentel den 24. maj 2024
Cara Natalia,Obrigado por escolher o Hotel Marina Atlântico da Bensaude Hotels Collection e em nome de toda a equipa do Hotel Marina Atlântico gostaríamos de agradecer-lhe pela pontuação em relação à sua estada no nosso hotel.Esperamos poder recebê-la num futuro próximo.Melhores Cumprimentos,João Luís CogumbreiroDiretor
10/10 Fremragende
Manon
Rejste med partner
27. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Manon
Overnattede 6 nætter i april 2024
Svar fra maria pimentel den 30. apr. 2024
Dear Manon,Thank you for choosing the Hotel Marina Atlântico from the Bensaude Hotels Collection and on behalf of the entire team at the Hotel Marina Atlântico, we would like to thank you for your stay and for a great rating .We hope to be able to welcome you soon.Best Regards,João Luís CogumbreiroManager
10/10 Fremragende
Cheryl
27. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were all very friendly & helpful. The beds were very comfy with great pillows & cozy comforters.
Cheryl
Overnattede 2 nætter i april 2024
Svar fra maria pimentel den 30. apr. 2024
Dear Cheryl,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the staff and the bedding set. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. After such an experience at the Hotel Marina Atlantico, we all want you to do it again!Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis CogumbreiroManager
10/10 Fremragende
Leonid
31. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good 👍
Leonid
Overnattede 5 nætter i marts 2024
Svar fra maria pimentel den 1. apr. 2024
Dear Leonid,Thank you for taking your time to give feedback about your stay at our hotel and was very good.After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards,João Luis CogumbreiroManager
8/10 Udmærket
Jay
Rejste med familie
28. mar. 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a fantastic hotel. It's in a great area. Close to the airport. And the rest of the island is accessible on the major highway close by. The one complaint I had is that the carpets look horrible like they haven't been replaced in many years. The disinfectant smell is not good. If they would put new carpets in, this would be a perfect hotel. The restaurant is great. Low prices and fantastic food. And there is ample lounge area and amenities. I got a great price through Expedia and would say there again
Jay
Overnattede 4 nætter i marts 2024
Svar fra maria pimentel den 1. apr. 2024
Dear Jay,Thank you for taking your time to give feedback about your stay at our hotel and was good especially the location, amenities and the restaurant. Its in our plans to renovate soon.. Your opinion is very important to us that we do everything to continuously improve the quality of our services and establish effective action measures for constant improvement.Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager
6/10 Okay
Darryn
27. mar. 2024
Darryn
Overnattede 1 nat i marts 2024
Svar fra maria pimentel den 30. apr. 2024
Dear Darryn,Thank you for choosing the Hotel Marina Atlântico from the Bensaude Hotels Collection and on behalf of the entire team at the Hotel Marina Atlântico, we would like to thank you for your stay and for a great rating .We hope to be able to welcome you soon.Best Regards,João Luís CogumbreiroManager
10/10 Fremragende
Richard
Rejste med partner
25. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location overlooking the harbour. Get an ocean view if you can. They have a small patio you can sit on. Easy access to restaurants and downtown.
Richard
Overnattede 6 nætter i marts 2024
Svar fra maria pimentel den 1. apr. 2024
Dear Richard,Thank you for taking your time to give feedback about your stay at our hotel. We are glad that you liked our location and view.We should remind you that Hotel Marina Atlantico has a Bar, a Restaurant and a terrace at the front of the bar always facing the sea.Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroDiretor
10/10 Fremragende
Judy, va beach
Rejste med partner
24. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location, most of the staff was very nice. Great selection for breakfast. Close to a lot of dining options.
Judy
Overnattede 4 nætter i marts 2024
Svar fra maria pimentel den 25. mar. 2024
Dear Judy,Thank you for taking your time to give feedback about your stay at our hotel and was good overall , especially the breakfast, location and staff.We hope to have you back in the future at our hotel.Best Regards, João Luis CogumbreiroManager
10/10 Fremragende
Aliye Eileen
23. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel, the staff were absolutely lovely and helpful, I even received some champagne on my birthday night there completely unexpectedly! I couldn’t rate the hotel higher it was in the most perfect area, with a beautiful view also. Thank you all so much.
Aliye Eileen
Svar fra maria pimentel den 25. mar. 2024
Dear Aliye,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the staff.we will be sure to pass on your kind words to all our staff as we know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards,João Luis CogumbreiroManager
6/10 Okay
Donald, West Hartford
Rejste med partner
8. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No AC… room was hot. We opened door to balcony. It seems on Thursday nite a large group of men walk around the marina singing to the beat of a drum! Until 5am!!
Had nice dinner in restaurant.
Donald
Overnattede 1 nat i marts 2024
Svar fra Maria Pimentel den 11. mar. 2024
Dear Donald,Were thankful for taking the time to share your feedback with us. We are glad that you liked our food from our restaurant. Regarding the AC, were sorry but our system in the hotel is made this way cold in the summer and hot in the winter. We regret the noise caused at your stay, which we cannot control. We are in the most important area of the city always has a lot of traffic and bars.Your opinion is very important to us that we do everything to continuously improve the quality of our services and establish effective action measures for constant improvement.Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager
10/10 Fremragende
Evan
Rejste i en gruppe
7. mar. 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was able to do an early check in, about 9am, which was perfect after a long flight from US, I really appreciated it. The facilities are great, breakfast is great with lots of options, even gluten free bread which I did not expect, pool is clean and hot tub is functioning, good temperature.
Overall excellent experience.
Evan
Overnattede 3 nætter i marts 2024
Svar fra maria pimentel den 11. mar. 2024
Dear Evan,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the service, breakfast and facilities. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. After such an experience at the Hotel Marina Atlantico, we all want you to do it again!Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis Cogumbreiro Manager
10/10 Fremragende
Odd
3. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Odd
Overnattede 3 nætter i februar 2024
Svar fra maria pimentel den 6. mar. 2024
Dear Odd,Thank you for choosing the Hotel Marina Atlântico from the Bensaude Hotels Collection and on behalf of the entire team at the Hotel Marina Atlântico, we would like to thank you for your stay.We hope to be able to welcome you soon.Best Regards,João Luís CogumbreiroManager
10/10 Fremragende
Ana-Maria
28. feb. 2024
Ana-Maria
Overnattede 4 nætter i februar 2024
Svar fra Maria Pimentel den 25. mar. 2024
Dear Ana,Thank you for choosing the Hotel Marina Atlântico from the Bensaude Hotels Collection and on behalf of the entire team at the Hotel Marina Atlântico, we would like to thank you for your stay.We hope to be able to welcome you soon.Best Regards,João Luís CogumbreiroManager
10/10 Fremragende
Peter
Rejste med familie
24. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hard to beat!
really nice rooms with amazing harbor view.
Pools were great as was breakfast.....hard to beat!
Peter
Overnattede 1 nat i februar 2024
Svar fra maria pimentel den 27. feb. 2024
Dear Peter,It makes our day to hear that we were able to provide you an excellent stay. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the rooms, view pools and breakfast. After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis CogumbreiroManager
10/10 Fremragende
Assen
24. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Precisei lembrar a recepcionista dos meus privilégios…. Com isso me deram um quarto melhor e o atendimento foi muito bom
Assen
Overnattede 2 nætter i februar 2024
Svar fra maria pimentel den 27. feb. 2024
Caro Assen,Muito obrigada por partilhar connosco o seu feedback . Agradou-nos saber que tenha gostado do nosso atendimento. No que diz respeito aos seus privilégios , é também um privilégio tê-lo como nosso hóspede e merecer a sua confiança e escolha.Esperamos ter a oportunidade de recebê-lo novamente num futuro próximo no nosso Hotel.Melhores Cumprimentos,João Luis Cogumbreiro
6/10 Okay
Alda
24. feb. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
We had to pay for parking on our first night and we didn't get any direction on how we were supposed to bring our bags to our rooms from Parking garage....there was no elevator from that particular parking garage which was annoying
Alda
Overnattede 2 nætter i februar 2024
Svar fra maria pimentel den 27. feb. 2024
Dear Alda,Thank you for taking your time to give feedback about your stay at our hotel. We apologize for the situation about the parking.We own 2 parking areas, both on the same building. The parking on -2 has no connection to the hotel facilities and you had to take the luggage out . Probably less comfortable.This is due to the fact that the parking on ground zero was fully booked when you arrived. The parking being charge, it’s a service that we provide to guarantee the safety and comfort and easy accessibility of our guests to the hotel . It is this way worldwide !We hope to have you back in the future at our hotel.Best Regards,João Luis CogumbreiroManager
10/10 Fremragende
Delphine, Bordeaux France
Rejste med familie, Rejste med partner
24. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hôtel très bien situé ; sur la marina. Espace détente; piscine et hamam très bien
Delphine
Overnattede 1 nat i februar 2024
Svar fra maria pimentel den 27. feb. 2024
Dear Delphine,Thank you for choosing the Hotel Marina Atlântico from the Bensaude Hotels Collection and on behalf of the entire team at the Hotel Marina Atlântico, we would like to thank you for your stay especially for your good comment regarding the location being relaxing and overall very good.We hope to be able to welcome you soon.Best Regards,João Luís CogumbreiroManager
10/10 Fremragende
Eduardo
20. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Eduardo
Overnattede 1 nat i februar 2024
Svar fra maria pimentel den 20. feb. 2024
Caro Eduardo,Obrigado por escolher o Hotel Marina Atlântico da Bensaude Hotels Collection e em nome de toda a equipa do Hotel Marina Atlântico gostaríamos de agradecer-lhe pela máxima pontuação em relação à sua estada no nosso hotel.Esperamos poder recebê-lo num futuro próximo.Atenciosamente,João Luís CogumbreiroDiretor
8/10 Udmærket
Dean
Rejste med partner, Rejste i en gruppe
13. feb. 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Special shoutout to Antonio at Ascuna Lounge. We had an ill person in our party and he was very considerate and caring of our situation. Also, the food there was excellent! We would highly rate this hotel except for the all night screaming and yelling of partyers on the street. We will likely not stay there again. It is a shame because it is not the hotel’s fault, and the hotel is excellent!
Dean
Overnattede 9 nætter i februar 2024
Svar fra maria pimentel den 14. feb. 2024
Dear Dean,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed m every aspect of your visit especially Antonio, for the excellent service and our food, we will be sure to pass on your kind words to all our staff as we know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service.Regarding your remarks to the noise from the neighbors as explained by the manager was due to a teen ager group staying with us. That is why we had to compensate you offering your meal upon your suggestion.After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards,João Luis Cogumbreiro Manager
10/10 Fremragende
Fabien, LE KREMLIN BICETRE
Rejste i en gruppe
31. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
petit-déjeuner d'excellente qualité
personnel aimable et serviable
bon emplacement
accès gratuit à l'espace bien-être
beau panorama depuis la chambre vue océan cependant mauvaise insonorisation avec l'extérieur malgré un étage élevé (rue bruyante)
Fabien
Overnattede 9 nætter i januar 2024
Svar fra maria pimentel den 1. feb. 2024
Dear Fabien,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the breakfast,friendly staff, location, view, and wellness area. After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis CogumbreiroManager
10/10 Fremragende
Vernon
Rejste med familie
14. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dining area was staffed like a 5 star resort.
Vernon
Overnattede 2 nætter i januar 2024
Svar fra maria pimentel den 15. jan. 2024
Dear Vermon,Thank you for choosing the Hotel Marina Atlântico from the Bensaude Hotels Collection and on behalf of the entire team at the Hotel Marina Atlântico, we would like to thank you for your stay ,especially for your fantastic feedback from the restaurant.We hope to be able to welcome you soon.Best Regards,João Luís CogumbreiroManager
10/10 Fremragende
Felipe
Rejste med familie og småbørn
3. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is amazing, the room was comfortable and clean (the bed was amazing) and the staff is super friendly and accommodating.
Felipe
Overnattede 1 nat i januar 2024
Svar fra maria pimentel den 10. jan. 2024
Dear Felipe,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the location, room, and the staff being super friendly and accommodating. we will be sure to pass on your kind words to all our staff as we know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. After such an experience at the Hotel Marina Atlantico, we all want you to do it again!Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis CogumbreiroManager
10/10 Fremragende
stephen
2. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing property…… Extremely friendly and helpful staff
stephen
Overnattede 6 nætter i december 2023
Svar fra maria pimentel den 8. jan. 2024
Dear Stephen,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the property and friendly staff . Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis Cogumbreiro Manager
10/10 Fremragende
Patrick
28. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Phenomenal oceanfront hotel!
Everything about this hotel was great! The location with it being right on the oceanfront allowed for some pretty neat views especially of the sunset and sunrise. The rooms were pretty spacious, clean, and comfortable. Staff was also extremely helpful and kind. The breakfast was also very good! It was about a 5 minute walk to the center of Ponta Delgada. There are multiple amazing restaurants within a 5-10 minute walking distance of this hotel. Highly recommend to book this hotel if you are staying in Ponta Delgada.
Patrick
Overnattede 3 nætter i december 2023
Svar fra maria pimentel den 29. dec. 2023
Dear Patrick,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially , location, view, rooms, cleanness ,staff and breakfast. We will be sure to pass on your kind words to all our staff as we know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. Thank you for your recommendation. After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards,João Luis CogumbreiroManager
10/10 Fremragende
ALEXANDRE, PAGET
Rejste med familie
27. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
ALEXANDRE
Overnattede 1 nat i december 2023
Svar fra maria pimentel den 27. dec. 2023
Dear Alexandre,Thank you for taking your time to give feedback about your stay at our hotel. Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager
10/10 Fremragende
Yolonda
Rejste med familie
14. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent customer service room qualities, outstanding.
Yolonda
Overnattede 1 nat i december 2023
Svar fra maria pimentel den 27. dec. 2023
Dear Yolonda,It makes our day to hear that we were able to provide you an excellent customer service and an outstanding stay. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. After such an experience at the Hotel Marina Atlantico, we all want you to do it again!Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis CogumbreiroManager
10/10 Fremragende
Vera
Rejste med familie
8. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed the views, facilities: spa- had a great massage, steam room, hot tub, free yoga class. Good breakfast, very convenient location, was able to bath in the ocean right in front of the hotel. Fabio and Sofia at the front desk were fabulous, helped with all our requests.
Vera
Overnattede 2 nætter i december 2023
Svar fra maria pimentel den 27. dec. 2023
Dear Vera,It makes our day to hear that we were able to provide you a good service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit especially the facilities ,breakfast, location and our staff Sofia and Fabio providing you a good service, will be sure to pass on your kind words to all our staff as we know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service .After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis Cogumbreiro Manager
8/10 Udmærket
Paul
2. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location and the staff was great
Paul
Overnattede 14 nætter i november 2023
Svar fra maria pimentel den 27. dec. 2023
Dear Paul,Thank you for taking your time to give feedback about your stay at our hotel, especially for the location and our staff.Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager
10/10 Fremragende
Cheryl
Rejste i en gruppe
2. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location!
Cheryl
Overnattede 1 nat i november 2023
Svar fra maria pimentel den 27. dec. 2023
Dear Cheryl,Thank you for taking your time to give feedback about your stay at our hotel especially for the location.Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager
8/10 Udmærket
Bill
1. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean walking distance to alot of places
Bill
Overnattede 5 nætter i november 2023
Svar fra maria pimentel den 27. dec. 2023
Dear Bill,Thank you for taking your time to give feedback about your stay at our hotel especially for the location and cleanness.Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager
10/10 Fremragende
Jan
Rejste i en gruppe
27. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The breakfast was incredible. Lots of selection and very delicious. Parking was convenient but you have to pay. The beds were very comfortable and the sheets and duvet were pristine. The rooms were quite nice however the rugs on the floor were stained and old. They need to be replaced.
Jan
Overnattede 4 nætter i november 2023
Svar fra Maria Pimentel den 29. nov. 2023
Dear Jan,thank you so much for your review, we are glad that you like the overall of your stay ,especially the breakfast, parking and beds. Its in our future plans to remove the carpets. We hope to have you back in the future at our hotel.Best Regards,Maria Pimentel
10/10 Fremragende
Darren
14. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Customer service was exceptional.
Darren
Overnattede 2 nætter i november 2023
Svar fra maria pimentel den 22. nov. 2023
Dear Darren,It makes our day to hear that we were able to provide you an exceptional service. This is the type of experience we strive to create for each guest, and it is wonderful to know that you enjoyed every aspect of your visit. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. After such an experience at the Hotel Marina Atlantico, we all want you to do it again! Anyway, we hope to see you in the future at our hotel. Best Regards, João Luis CogumbreiroManager
10/10 Fremragende
Fernando
13. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very helpful. Great location with easy on site parking. Minutes to city center on foot. Would highly recommend.
Fernando
Overnattede 4 nætter i november 2023
Svar fra Maria Pimentel den 13. nov. 2023
Dear Fernando,Thank you for taking your time to give feedback about your stay at our hotel and we are glad that you enjoyed your stay especially the service from our staff, and location .we appreciate your recommendation .Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager
8/10 Udmærket
Ruggero
5. nov. 2023
Synes godt om: Rengøring, service og personale
Hotel ist gut gelegen. Leider zur Seeseite sehr laut von der Straße. Hotel ist in die jahre gekommen. Zimmer brauchen dringend eine Auffrischung ( alte Teppiche ) Badezimmer mit alter Badewanne
Ruggero
Overnattede 1 nat i november 2023
Svar fra maria pimentel den 6. nov. 2023
Dear Ruggero,Thank you for taking your time to give feedback about your stay at our hotel. We are glad that you liked our location. It’s a busy area our location and is out of our control. In the future we will renovate the hotel.Anyway, we hope to see you in the future at our hotel.Best Regards,João Luis CogumbreiroManager