Hoteller nær Pirate's Cove Adventure Golf

"We stayed at the hotel for two nights and had the most enjoyable and comfortable experience. From the moment we arrived, we were welcomed with genuine warmth. Jeremiah at the front desk made us feel truly taken care of, and both Vicki and the General Manager were absolutely fantastic throughout our stay. The atmosphere was cozy, the service was attentive, and we felt valued as guests from start to finish. We would happily return and highly recommend the hotel to anyone looking for a great stay."

"Booked room with pool view. Received a room squeezed in between concrete walls in tower one. Technically we were able to see the part of pool, but nothing to do with a view. Suggest other guest request room in tower two if they book with view. "

"We had a wonderful stay at Helios! The staff was very friendly, professional and extremely accommodating. They went above and beyond to help us feel comfortable, welcomed and valued, especially when one of our daughters became sick. They even checked on us to see if there was anything they could do. For the days we were able to enjoy the pool and park, it couldn’t have been any better. The convenience of walking out of your hotel and straight into Epic Universe, or getting to watch the...

"Muy bien las instalaciones y adecuadas para unas buenas vacaciones ideal para los parques de Universal"

"Excelente café da manhã, equipe muito cortez, instalações novas e limpas, muito bem localizado, próximo a parques, outlets, restaurantes, farmácias e comércios em geral."

"Check in was pleasant. Room was tidy. The layout of the Junior suite was great, cozy. The room we selected was supposed to have a view but we had a dirty roof of a section of the hotel as our view. Water refills on every floor were fabulous convenience. Breakfast was a long wait for food to arrive to our tables. The bar was closed well before 10 pm which was an inconvenience. The pool was advertised as heated but was not heated while we stayed. "

"It was a decent stay, had a warm breakfast buffet "

"Just book the hotel part of this place. Booking through them is a nightmare "

"The hotel was very clean and staff was very friendly and helpful. The rooms were clean and comfortable. The only thing was that the hot tub was not working at the time."