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Anmeldelser af Sheraton Sonoma Wine Country Petaluma

3.5 out of 5
Sheraton Sonoma Wine Country Petaluma
745 Baywood Dr, Petaluma, CA

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 503 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 303 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 93 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 65 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 40 af i alt 1004 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Janet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

4/10 Dårligt

Xiomara

Rejste med partner
Synes ikke om: Service og personale, faciliteter
kind of a deserted area
Overnattede 1 nat i marts 2024

10/10 Fremragende

Antonia A.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I had a marina view room. Nice to look out on the water. Was very clean and quiet and I got a great night sleep at a fair price. Will definitely visit again.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Michael

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I arrived at the property to check in, and was told that they overbooked. The nearest property to accommodate me was 30 minutes away. So I slept in my car.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Matthew

Forretningsrejsende
Synes ikke om: Service og personale
Terrible check in experience with confusing staff that didn’t know what they were doing
Overnattede 1 nat i maj 2024

4/10 Dårligt

Darryl, PORTERVILLE

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I was double charged for my stay. Sheraton Petaluma agreed but waiting for the return on double charge
Overnattede 1 nat i april 2024

10/10 Fremragende

Teffeney, Galt

Overnattede 1 nat i april 2024

8/10 Udmærket

Hana

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s a nice hotel, somewhat dated but nice.
Overnattede 1 nat i marts 2024

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A
Overnattede 2 nætter i april 2024

6/10 Okay

OLGA

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
The stay was fine. It definitely needs a few upgrades and upkeeps on the property itself. The kids enjoyed the pool and hot tub so that’s always a win. Paid for parking with Expedia but was still charged through the hotel….. .
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Jose

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location easy access from freeway.
Overnattede 1 nat i marts 2024

6/10 Okay

Louise

Synes godt om: Rengøring
Lovely large room and bathroom. Clean.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Art Pillado

Overnattede 1 nat i februar 2024

10/10 Fremragende

Chase

Overnattede 1 nat i marts 2024

10/10 Fremragende

Ronald

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was amazing! Views and area are so beautiful. Enjoyed staying there!
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Whitney

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful staff. Wonderful hotel. We had a suite that opened up to the marina. Will definitely be staying there again.
Overnattede 1 nat i februar 2024

10/10 Fremragende

KAREN

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything has been perfect the three times I have stayed at your hotel.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Garret

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel with good people!
Overnattede 3 nætter i februar 2024

6/10 Okay

James

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Their computer system and cc machine did not work, they ended up billing my card two times for $100, but claimed it did not go through... Had my bank notify me when there is a charge to my cc, so could refute their assertion it did not register. Frustrating
Overnattede 1 nat i februar 2024

6/10 Okay

Christy

Forretningsrejsende
The view of the marina was nice. There is a walking trail in the estuary that is beautiful. My room did not have a refrigerator and I had to move rooms only to find that the new room had no microwave. I was too tired to move again. The outside of the building is weathered and needs maintenance. All in all, it was fine for the 1 night I needed to stay due to a power outage.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Teresa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perhaps, better variety in rhe foods.
Overnattede 1 nat i januar 2024

4/10 Dårligt

Damian

Rejste med familie
Synes godt om: Rengøring
A Haunted Hotel
It was like a Ghost Town. The phone didn't work. This is a fairly large Sheraton Hotel and I kid you not the only service employee I saw was the woman behind the desk. The phone didn't work, and the wind howled through the room and the hallway like a haunted hotel. Also, there were not many guests that was obvious, but they put me on the third floor, all the way at the end with a view of the roof. Also, they have a huge parking lot that was totally empty but they charged me $15 to park there. Room was fine but definitely will not stay there again. It was spooky. It was in the middle of a storm and the howling of the wind in the room and the hallway, combined with an empty hotel and no employees freaked me out haha.
Overnattede 1 nat i februar 2024
Svar fra Max, General Manager den 6. feb. 2024
Dear Damian,Thank you for your stay and providing feedback. Your experience of feeling haunted is not typical for us. I can see how the impression was made though. Occupancy for the entire area is low this time of year and the storms did not help. I regret assigning a room so far away. We do charge parking to offset the cost of security patrol and maintaining such a large lot. Please consider us again for a more lively stay. We'll have the game on!

8/10 Udmærket

Ramanathan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property was a bit further away from easy dining and breakfast wasn't included, and the elevator was freezing cold. Other than that, it was a nice hotel, with friendly staff.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Alejandro

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All good and accessible, pretty big parking lot and nice installations.
Overnattede 1 nat i januar 2024
Svar fra Margaret T. den 1. feb. 2024
Thank you for your feedback Mr. Cabrera! We appreciate you and hope to see you again soon!

10/10 Fremragende

Vallen

Synes godt om: Rengøring, service og personale, værelsets komfort
Fav place
Sheraton in Petaluma is my favorite place to stay. Love the sauna and hot tub. The lady at the front desk was awesome. She even upgraded me to a room with a jet tub for free (slow season). The jet tub unfortunately did not work but the room was awesome otherwise.
Overnattede 2 nætter i januar 2024
Svar fra Margaret T. den 1. feb. 2024
Hello Mr. Burkhauser, thank you for your great feedback. We're glad to see you enjoyed your stay with us and hope to see you again soon!

10/10 Fremragende

Holly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Loved our stay here
Loved our stay here. The view from our room was gorgeous. The entire staff was extremely welcoming and friendly. I’m normally a Hilton girl but the stay here makes me want to switch over. Would definitely stay here again.
Overnattede 2 nætter i december 2023
Svar fra Margaret T. den 1. feb. 2024
Thank you Holly for your wonderful feedback. We do hope to see you again soon!

10/10 Fremragende

Jaime

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super chill and quiet.
Overnattede 1 nat i december 2023

10/10 Fremragende

Jose

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Shawn

Overnattede 2 nætter i december 2023

10/10 Fremragende

Tiffany

Overnattede 2 nætter i december 2023

10/10 Fremragende

Patty A., Stevenson Ranch

Overnattede 2 nætter i december 2023
Svar fra Margaret T. den 1. feb. 2024
We're glad to see you enjoyed your stay with us! Thank you for your feedback and hope to see you again soon!

10/10 Fremragende

London

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great pet accommodations, comfortable clean room
We traveled with 2 dogs, and that is already a bit stressful, but the pet friendly rooms and accommodations at the Sheraton made it an easier trip. The room was clean, with no smells, ground level, and easy access in and out for pups. We had a great experience, comfortable beds, and the room was updated.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Carolyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Melissa

Overnattede 3 nætter i december 2023
Svar fra Margaret, Front Desk Agent den 22. dec. 2023
Thank you, Melissa, for your feedback! We appreciate your business and hope to see you again soon! Happy Holidays from the Sheraton Team!

8/10 Udmærket

David, Brooklyn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Margaret, Front Desk Agent den 22. dec. 2023
Thank you, David, for your feedback! Please let us know if there is anything we can do to improve for next time and hope to see you again soon! Happy Holidays from the Sheraton Team!

10/10 Fremragende

Patrick

Overnattede 1 nat i december 2023
Svar fra Heather den 17. dec. 2023
Thank you Patrick!!

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good solo trip
Great time for myself at the Sheraton, was close enough to my destination and comfortable during day and night.
Overnattede 1 nat i december 2023
Svar fra Margaret, Front Desk Agent den 22. dec. 2023
Thank you for your feedback! We greatly appreciate your business and we're glad we were able to accommodate your stay! We hope to see you again soon!

10/10 Fremragende

Michael

Overnattede 1 nat i november 2023
Svar fra Margaret, Front Desk Agent den 22. dec. 2023
Thank you, Michael for your response! We are glad you enjoyed your stay with us! We hope to see you again soon.

10/10 Fremragende

Juan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy bueno
Overnattede 1 nat i november 2023

10/10 Fremragende

Mina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Margaret did an excellent job in welcoming and setting us up at reception.
Overnattede 2 nætter i november 2023
Svar fra Margaret, Front Desk Agent den 22. dec. 2023
Thank you for your review, Ms. Faroozi! I hope to see you again when you return! Happy Holidays!

10/10 Fremragende

Julia

Overnattede 1 nat i november 2023
Svar fra Margaret, Front Desk Agent den 22. dec. 2023
Thank you, Julia for taking time to write this review! We hope to see you again soon! Happy Holidays from the Sheraton Team!

10/10 Fremragende

Debhani

Overnattede 1 nat i november 2023

10/10 Fremragende

Melanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

10/10 Fremragende

Megan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone was very kind and helpful!!! The rooms were very clean with great views of the harbor.
Overnattede 1 nat i november 2023

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Uncomfortable bed
Staff was good. Bed mattress was horrible. It sagged and was uncomfortable to sleep on. Other than that room was great.
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

William, The Woodlands

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was in and out too fast to use any facilities.
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Patricia

Rejste med partner
Synes godt om: Service og personale
Hotel is getting old
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Jesse

Overnattede 1 nat i oktober 2023

8/10 Udmærket

HEATHER, Newhall

Overnattede 1 nat i oktober 2023

4/10 Dårligt

Joerg

Synes ikke om: Rengøring
Stay with dog
We had our dog with us and paid a 75$ fee for him. The room we’ve had was really dirty. Lot’s of pet fur and spider webs. I don’t mind the extra fee for the pet. But I do expect a clean room. The carpet was full of stains. Also we were not allowed to use the outdoor seating with our dog because it belonged to the pool area. The area is really nice though.
Overnattede 1 nat i oktober 2023