Hoteller nær Palmer's Family Fun

"Little wait to check in but staff was pleasant and once they were done helping others guests check in was fast. There is a musty smell in the hotel so guessing water damage at some point. Room wasn't super clean but for price was fine. Good value. Easy to get to and good lit oarkingare"

"Room was clean nice to have the option of the stove fridge and dishwasher. Restaurant was not good at all. Staff were very helpful."

"Best hotel in Iowa"

"Staff was polite and helpful. Room and common areas were clean. I asked for 3 extra pillows for our group but apparently there was only one extra pillow available, It didnt appear to be a full hotel but I may have been wrong. We had a suite with both the bathroom door and the bedroom doors broken, laminate on both was split off the frame so very difficult to close and reopen. The breakfast area tables were set up more like a cafeteria with the tables all in long rows rather than more...

"I didn’t like the fact that the room is only cleaned once a week, especially cleaning the bathroom and dumping the trash."

"This was a wonderful, unique place to stay. The property was clean with great amenities and a helpful host."

"Ac didn't work well in our room."

"yes"

"Fitness center was a joke with only a recumbent bike and elliptical, with nothing to clean any of the machines. Beds were uncomfortable, coffee shop didn’t open until 7am, one of the restaurants was closed the entire time we were there, but it was a place to sleep."

"Rooms are very clean, staff is always helpful, Deliscia at the bar is ALWAYS a pleasure to see, she is a wonderful person with a great personality. I stay at this Holiday Inn every time I am in Cedar Falls. The only complaint I have is that this hotel should offer FREE breakfast especially considering the room rates, I have stayed at other hotels around the country that were just as nice that offer complimentary breakfast with your stay and they were better breakfasts than what you charge for at...

"Top notch hospitality and customer service! We came back to our room on the 3rd floor and saw the bathroom floor flooded from a leak in the ceiling during a terrible rainstorm . Went to the front desk where the GM continued to apologize and explain they know they need a new roof and that is taking place next week! The hotel was completely booked due to State Trap Shooting taking place but the GM did all he could to make things right and was able to moved us to different rooms to accommodate our...

"Im not a fan of pet friendly hotels and there was a barking dog at check in with a very stressed owner yelling at it. The staff was very professional and hotel was quite clean so I gave it a good review as I had a great stay."

"Have stayed multiple times when passing thru for work…quality hotel with great staff"

"Great customer service"

"The check-in clerk wasn't friendly. He didn't greet us. In fact, he barely spoke to me while checking us in. He just asked for my name and phone number, took my cc info, and handed me the keys. He didn't tells where to find the elevators, or provide any information about the property. Our room was clean enough. However they tried to give my brother a room that hadn't been cleaned since the last occupant. In the morning, their breakfast wasn't adequately stocked. We came downstairs...

"The front desk clerk was excellent. That is about where the excellent part ended. The breakfast was fairly good and the hotel was fairly clean. However, the air conditioner in our room did not work sufficiently to cool the room."

"Everything was amazing and the breakfast was great!"

"Okay so coffee should be ready for breakfast. Ice machine should be accessible with bucket.fire sprinklers should not be covered up. General manager was trying to do the work of three ladies up front. Hot tub was also covered in. Misleading."

"Good breakfast, very clean room & great staff & parking"