Hoteller nær Big Woods Lake Recreation Area

"The staff was amazing - especially Kay. They were extremely helpful. The hotel is dated but has a rich history. I enjoyed taking a step back in time. I would definitely stay there again."

"This hotel is great. Very roomy. Comfy bed. We walked to the cute downtown area for dinner."

"comfortable"

"Everything was easy to find, use, and was clean. Staff was helpful and breakfast was great!"

"Enjoyed our stay."

"Clean and the staff were very helpful."

"Great staff. Nice rooms."

"Pluses:The hotel was clean, staff pleasant and helpful. These are more important to me than the minuses-hence my excellent review. Minuses:pool was over chlorinated and we were not able to use it as well as many others. Breakfast was free for kids but adults had to pay but it wasn’t worth it. The staff was flying solo and didn’t have time to restock things so quite a few things were empty. Front desk staff was understaffed. One person at the desk to check in, answer questions, get...

"Our meet and greet was great! And the place is a very nice looking Mansion. But entering the room it was hot to both of us. We started the small window AC in the living room and the vented stand along AC in the bedroom. It took quite a while to cool off. We decided to take a Jacuzzi bath and not only did it not work, we made ourselves even more hot. I went to shave and the bathroom sink is " clogged" not just slowly draining as I could run hot water very long before it was full. Unfortunately...

"yes"

"Outside key entry door was broke. AC unit leaked water all over my bag getting my clothes wet. No creamer for coffee in breakfast lounge. Breakfast lounge was dirty. No available ice bucket."

"Great customer service"

"Amazing breakfast. Great service from breakfast lady. Nice pool and arcade. Coffee/espresso/chocolate machine. Really good stay."

"Everything was amazing and the breakfast was great!"

"Hotel does not clean room while you are staying..."

"Basics were missing such as coffee maker, hair dryer, shampoo and conditioner. Only three small pillows on a king bed. Staff was very friendly. Property is worn and is needing hard good updates."

"The room itself was very nice and clean. Some aspects of the hotel are dated and need work. There is remodeling being done so this was not unusual. The work done in the rooms is good."

"I didn’t like the fact that the room is only cleaned once a week, especially cleaning the bathroom and dumping the trash."