Hoteller nær Waterloo Convention Center

"Room was clean nice to have the option of the stove fridge and dishwasher. Restaurant was not good at all. Staff were very helpful."

"The staff (particularly 2 ladies working the afternoon-evening shift) were extremely helpful in setting us up with handicapped parking for the 2 nights we were there. We had to unexpectedly cancel for 1 night, and they were also helpful in seeing this through for us. We were very happy with our stay."

"It was a great place to stay, warm, historic and unique. Very walkable to the river."

"It was as advertised. The hotel restaurant has good bbq."

"Everything was amazing and the breakfast was great!"

"The pool is closed for maintenance they say but it just seems to be empty with no water. The floor in our room was sticky and there was a q tip on the floor. The gfi didn't work so you couldn't use thr plug by the sink. Seems to be mainly people living there monthly. Someone knocked on our window in the middle pf the night so at that point we decided to check out early"

"Good job. I had a pleasant stay. Thank you."

"I wanted to extend my stay but the price went up by more than double, I asked if they matched hotels in the area and they said no. I checked out and gave their competition my money for another 5 nights! The breakfast was the same thing for my 3 night stay so nothing great. French toast sticks were so hard you couldnt bite into them. I own a business and if someone wanted competitor pricing I would give it to them as I do not want to lose them as a customer!"

"The check-in clerk wasn't friendly. He didn't greet us. In fact, he barely spoke to me while checking us in. He just asked for my name and phone number, took my cc info, and handed me the keys. He didn't tells where to find the elevators, or provide any information about the property. Our room was clean enough. However they tried to give my brother a room that hadn't been cleaned since the last occupant. In the morning, their breakfast wasn't adequately stocked. We came downstairs...

"We arrived to a musty/stale cigarette smell. My husband checked the air filter and it was completely dirty. The bathtub would not drain. We would have to take showers in 30 minute increments so the tub would drain. There was mold around the tub. The smoke alarm was not attached correctly to the ceiling. We also noticed chips on the floor that was left from a previous guest so it makes me think the room wasnt cleaned properly prior to our stay. The carpet was frayed and dirty. The tub did not...

"Just mediocre."

"Just a big gap under the door about an inch but other than that everything was pretty good."

"The AC leaked all over everything and they gave no refund and couldn’t move me rooms"

"The smoky smell wasn’t very pleasant"

"Not much food choice"

"Recent updates make it a great deal, comfy beds, clean 👌"

"Clean and quiet for a restful stay."

"The food at the bar / restaurant (?) was surprising excellent and large portions. The chicken strips were AMAZING. The staff though short staffed, for that night was great, very attentive. The next morning, the same restaurant staff were ignoring most people, she was more concerned about talking with someone at the bar instead of customers. Front desk staff was nice; and the rooms were clean, though the AC needs some work. (it worked but too well)."