3 udendørs pools, opvarmet pool, hytter (tillægsgebyr), parasoller
Tjek tilgængelighed

Anmeldelser af The Grove Resort & Water Park Orlando

4 out of 5
The Grove Resort & Water Park Orlando
14501 Grove Resort Avenue, Winter Garden, FL

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 2829 af i alt 5406 anmeldelser" "
Bedømmelse på 8 − Udmærket. 1176 af i alt 5406 anmeldelser" "
Bedømmelse på 6 − Okay. 694 af i alt 5406 anmeldelser" "
Bedømmelse på 4 − Dårligt. 364 af i alt 5406 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 343 af i alt 5406 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

8,6/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Michael

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Overnattede 15 nætter i februar 2024
Svar fra Hayden den 19. feb. 2024
We are sorry to hear that your stay was not to the high standards we aim to achieve. Your comments have been passed onto the management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!

8/10 Udmærket

Thomas S.

Rejste med familie
Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
Great pool and large apartments, but a bit rundown
Great pool area and very spacious apartments. But parts of hotel is quite run down. Asked for a second diningroomchair (as we were 4 people) 3 times because there was only one and a sofa at the dining table, but never got one. Some small extra charges like some sunchairs with umbrella, wifi that works etc. Overall an okay hotel, but mostly because of large apartments and great lazyriver/pool area.
Overnattede 6 nætter i juli 2023
Svar fra Hayden den 17. jul. 2023
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Udmærket

Rune

Rejste med familie
Synes ikke om: Rengøring
Tjaaaa
Fik Rengørring 1 gang under opholdet, og det var dagen efter ankomst. Mange menneske og poolområder ret fyldt. Maden på overnatningsstedet dyrt og ikke særligt godt. Deres supermarked også ekstremt dyrt, vi havde heldigvis bil, så mulighed for af køre og handle ind. Fitness meget lille. Tror dog standard er høj i forhold til området, som man ikke skal have høje forventninger til.
Overnattede 4 nætter i juli 2022
Svar fra -Gabrielle den 26. jul. 2022
Vi er kede af at høre, at dit ophold ikke var til den høje tilfredshed, vi stræber efter at opnå. Dine kommentarer vedrørende værdien er blevet videregivet til ledelsesteamet til gennemgang og løsning fremover. Vi håber, at du vil give os endnu en mulighed, og at vi snart kan byde dig velkommen igen!

6/10 Okay

jesusa

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Severely under staffed at the restaurant and when approached by that staff they were argumentative. However the surf instructor, bar server, the on-site store staff, and one of the lifeguards were great. Pool bathroom needs attention more often with children using quite often.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Arletis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Best Hotel ever
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Ashley

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I loved the water park. The staff was so friendly and helpful. Our room was beautiful. I find it odd you have to pay for room service though!
Overnattede 6 nætter i maj 2024
Svar fra Hayden den 28. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Esmeralda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s a great place for familes. There is a water park for kids. The adults night it fun too.
Overnattede 4 nætter i maj 2024
Svar fra Hayden den 28. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Udmærket

Laura

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was fun for the kids.
Overnattede 3 nætter i maj 2024
Svar fra Hayden den 28. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

6/10 Okay

Steven

Rejste med familie
Synes ikke om: Service og personale
Pool area and water park is fantastic! Prices varied throughout the day which was not okay. Especially the pizza. During the day small and large and then at night time same box but not they considered it xl for more. Housekeeping at checkout was rude and kept going in my place even though it was not check out time. Lacks towels, coffee and basic toiletries. Landscaping was gorgeous and area was nice to walk at night. Was not able to try the restaurant because even at 8pm they stopped taking people. Bar lacked. Need more servers and workers. Keep the bars open later for the parents. Overall ok place for a family stay.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Marleni

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Room floor was super dirty.
Overnattede 3 nætter i maj 2024
Svar fra Hayden den 28. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Yanira

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were blessed the lobby was being run by Brian. The guy treated us like royalty. Kudos to him, he made our stay incredible!
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 28. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Maide

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Family friendly
Overnattede 3 nætter i maj 2024
Svar fra Hayden den 28. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Udmærket

Kenny

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property to enjoy with the family
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 28. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Latoya

Rejste med familie
Synes godt om: Rengøring, service og personale
I really like everything it was really nice and family oriented
Overnattede 4 nætter i maj 2024
Svar fra Hayden den 28. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Justin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 28. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Judith

Rejste med familie, Rejste med partner, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 28. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

6/10 Okay

Alexander

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property has a great pools and a water park. Room was a great size, however for the price point some items were a bit banged up or not functioning. Telephone did not work. Fridge and stove were banged up. Master bathroom receptacle was coming off the wall. Fitted sheet was missing on one bed. Pool staff were excellent. House keeping were responsive. Front desk manager was not very polite when requested a 11am check out, which was offered two days before check out. Would have rated overall stay 4 stars but room above was hammering on our floor everyday at 8am for 6 days straight. You are staying at a resort geared for kids so keep that in mind. Resort is a 20 minute drive to Theme parks and less than 10 minutes to all grovery and drug stores. Medical service is also nearby. Cheers,
Overnattede 7 nætter i maj 2024

10/10 Fremragende

Barbaro

Synes godt om: Rengøring, service og personale, faciliteter
All good
Overnattede 1 nat i maj 2024

10/10 Fremragende

Lyndsey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Kateena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

6/10 Okay

Elizabeth

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This is our second time staying since we had a first great stay. I loved how clean the room is and the Bed is so comfortable. I loved that we had kitchen, laundry and living room to share with the entire family. What I did not like about the stay - our room was on 6th floor but garage only till 5. So we had to park car and take elevator up with all our luggage and make multiple trips. Second and more importantly we had a do not disturb sign on door and yet someone came in to bring a dish back in that was cleaned. To me that was a huge red flag since we have our valuables from the parks, medication etc all out. The very valuable items were in the safe but still. We called front desk and reported and all they did was say to check if anything is missing and if so to call back so security could come up and file a claim. Nothing was missing but no one should be going into the room if do not disturb is on - especially since they don’t do housekeeping until after checkout (or for additional $$).
Overnattede 6 nætter i maj 2024

8/10 Udmærket

Anita

Rejste med familie
Synes godt om: Rengøring, faciliteter
The 2 bedrooms need a bigger couch. It takes forever to get housekeeping items when requested. Close to main attractions and decent restaurants near by.
Overnattede 5 nætter i marts 2024

4/10 Dårligt

Julius

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This was my 3rd n last time coming Our room was dirty with cotton balls on the sheets(old sheets)it was blood on 1 of our towels and hair in the bedn bathroom TVs stopped working after the first day the place is going down hill
Overnattede 3 nætter i april 2024

8/10 Udmærket

Shahbaz, Milton

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Amazing waterpark and pools. Property and suites were clean and great. Only negatives were the cost of resort fees and early check out. late check out wasnt available. Parking garage was tight. Overall great resort though.
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Melanie Lynn

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter
I was there for 9 days with my boys we had a great time parks were open all day however them pools I didn’t see anyone cleaning them there was plastic lids at the bottom of pool from drinks for a few days also them red flys were crazy around the pool area should be sprayed or something your eaten Alive . staff was so nice all of them and welcoming , hotel is a maze couldn’t find the room for a half hour , rooms were semi clean you can tell they don’t deep clean but overall beautiful resort safari is nice bar closes hours before the park on safari side makes no sense there was also a few days were the safari kid park was closed so hot small kids would love that overall 4 out of 5 beautiful, property is clean but them pools need to be cleaned more
Overnattede 8 nætter i maj 2024

10/10 Fremragende

Laineth, miami

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Al no ser ppr el inconveniente del primer dia q estuvimos hastamas de las 12am para poder entrar a la habitacion porq el yale de la puerta estava roto todo lo demas fue exelente ah y el yale no lo arreglaron hasta el otro dia a las 9pm si saliamos no funcioaba la llave para entrar
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Neccy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Orlando

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great resort
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Larry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Water park was nice
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Ada Joy

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
enjoyed staying at this resort! Such a kid and family-friendly staycation place! Extremely recommended to try this waterpark resort!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Arisley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Alex

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Na
Overnattede 1 nat i maj 2024

10/10 Fremragende

Francisco

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a great time! Only suggestion is if you dine anywhere in hotel check gratuity because if not you will pay 80$ in tip by accident like we did.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

April

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Over priced, hard to locate rooms it was like a maze. Too much hidden cost be prepared to pay for parking and resort fees every day.
Overnattede 1 nat i maj 2024
Svar fra Hayden den 28. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Angela

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always an awesome time !!!
Overnattede 4 nætter i marts 2024

4/10 Dårligt

Denise

Rejste med familie og småbørn
They gave me an apartment that was dirty. We had to go all the way back to get a new room. Really inconvenient. We were in a big family. Once we got situated the apartment was ok. Not what you see in the pictures. Normal apartment with 3 bedrooms. We only got room service one day, they never went back to clean in 5 nights we were there. I had free parking and they kept charging me for my parking. Took over 30min during check out to give me my credit back. The water park is conveniently located. And that was nice.
Overnattede 5 nætter i februar 2024
Svar fra Hayden den 23. maj 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

8/10 Udmærket

Elaine

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is not worth the price, very crowded water park. Needs renovation. Very limited dining options and expensive.
Overnattede 3 nætter i maj 2024
Svar fra Hayden den 23. maj 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

10/10 Fremragende

Betsie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice resort, like the water park. Like the room, spacious and comfortable. Planning to go back soon.
Overnattede 1 nat i maj 2024
Svar fra Hayden den 23. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

4/10 Dårligt

Gerard

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Service og personale
We have stayed at the Grove many times and often recommend it to people. This last stay missed the mark totally. We would not go back. Unfortunately we brought family with us and had multiple rooms and were embarrassed that we had raved about this hotel. Someone was shot and killed while we were there and there was no communication from the staff at all! We woke up to police and media everywhere and had to ask them what happened as the hotel provided no communication to guests that it was safe to be there. The cleanliness has gone downhill by far. Lazy river was dirty. And hallways had holes in the walls. The outdoor grounds and pool/waterpark are beautiful. The units are in good shape and a good size. Beds are comfy and the rooms are very quiet. Those are the pros. Unfortunately you pay a huge resort fee and don't get anything for it. Not once in 6 days did someone come and give fresh towels or change sheets or empty the garbages. Not worth the price compared to other places in the area. Was much better pre covid and even 2 years ago.
Overnattede 3 nætter i maj 2024
Svar fra Hayden den 23. maj 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

4/10 Dårligt

Gerard

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Juan carlos

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mi cuarto lo dejaron sin Arreglar y sin colcha ni sábanas estuve hasta las 10:11 de la noche esperando a que me atendieran mi cama mis camas y al final salí perdiendo fui yo Y cuando fui a hablar para que si me podían dejar salir un poquito más tarde porque el día que llegué por culpa de ellos ellos no pude entrar ni al parque de agua me trataron Super mal y con tremenda mala forma
Overnattede 1 nat i maj 2024
Svar fra Hayden den 23. maj 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

10/10 Fremragende

JESSICA

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We went to celebrate my birthday and we had a blast. The water part and restaurant were great!
Overnattede 1 nat i maj 2024
Svar fra Hayden den 22. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Faramarz

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nothing more
Overnattede 5 nætter i maj 2024
Svar fra Hayden den 21. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

6/10 Okay

ashween

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Bad front desk customer services
Overnattede 5 nætter i maj 2024
Svar fra Hayden den 21. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Udmærket

Blake

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Rooms were spacious, food was good around the poo.. we booked this for the kids ammenities which were broken in both locations so very disappointing.. toddler was not happy
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 21. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Wendy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Me encantó la estadía muy limpio todo
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 21. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Udmærket

markjoseph

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I didn't like everything were far away from store and parks
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 21. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We love the Grove. Rooms are fantastic. Check in terribly slow though. Self check in kiosks weren’t working for anyone. There was 3 ppl working the counter on a Saturday. We waited nearly 50 minutes.
Overnattede 1 nat i maj 2024
Svar fra Hayden den 22. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Jazmin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We will stay in this property again.
Overnattede 3 nætter i maj 2024
Svar fra Hayden den 20. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Erica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property with great amenities
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 20. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.