3 udendørs pools, opvarmet pool, hytter (tillægsgebyr), parasoller
Tjek tilgængelighed

Anmeldelser af The Grove Resort & Water Park Orlando

4 out of 5
The Grove Resort & Water Park Orlando
14501 Grove Resort Avenue, Winter Garden, FL

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 2821 af i alt 5357 anmeldelser" "
Bedømmelse på 8 − Udmærket. 1155 af i alt 5357 anmeldelser" "
Bedømmelse på 6 − Okay. 681 af i alt 5357 anmeldelser" "
Bedømmelse på 4 − Dårligt. 360 af i alt 5357 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 340 af i alt 5357 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

8,6/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Thomas S.

Rejste med familie
Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
Great pool and large apartments, but a bit rundown
Great pool area and very spacious apartments. But parts of hotel is quite run down. Asked for a second diningroomchair (as we were 4 people) 3 times because there was only one and a sofa at the dining table, but never got one. Some small extra charges like some sunchairs with umbrella, wifi that works etc. Overall an okay hotel, but mostly because of large apartments and great lazyriver/pool area.
Overnattede 6 nætter i juli 2023
Svar fra Hayden den 17. jul. 2023
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Udmærket

Rune

Rejste med familie
Synes ikke om: Rengøring
Tjaaaa
Fik Rengørring 1 gang under opholdet, og det var dagen efter ankomst. Mange menneske og poolområder ret fyldt. Maden på overnatningsstedet dyrt og ikke særligt godt. Deres supermarked også ekstremt dyrt, vi havde heldigvis bil, så mulighed for af køre og handle ind. Fitness meget lille. Tror dog standard er høj i forhold til området, som man ikke skal have høje forventninger til.
Overnattede 4 nætter i juli 2022
Svar fra -Gabrielle den 26. jul. 2022
Vi er kede af at høre, at dit ophold ikke var til den høje tilfredshed, vi stræber efter at opnå. Dine kommentarer vedrørende værdien er blevet videregivet til ledelsesteamet til gennemgang og løsning fremover. Vi håber, at du vil give os endnu en mulighed, og at vi snart kan byde dig velkommen igen!

6/10 Okay

Rayla

Rejste med familie
Didnt have my room cleaned and had to wash my own pool towels. Not much of a vacation for a parent.
Overnattede 5 nætter i maj 2024
Svar fra Hayden den 16. maj 2024
We are sorry to hear that your stay was not to the high standards we aim to achieve. Your comments have been passed onto the management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!

6/10 Okay

Vidal

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property itself was nice, but navigating through the building felt like navigating a maze, with long walks through hallways and stairs to reach different areas. Upon check-in, I encountered some issues that left me debating between a 3 or 4-star rating. I had booked through Expedia and was uncertain if parking was included, given the hefty $28 per day charge. After calling both the hotel and Expedia, I was assured that parking was indeed included in my package. However, upon arrival, I was unexpectedly charged for parking for 3 days. Despite spending over 30 minutes trying to resolve this with the staff, I was ultimately told that everyone had to pay for parking. When we went to our room, the door was open and the door was not locking properly, requiring a trip downstairs for assistance. Although they attempted to fix it, the manager ended up assigning us a new room, wasting valuable time that could have been spent enjoying the amenities. Additionally, while the condo itself was decent, it was in need of some maintenance. The beds were uncomfortable, and the blankets were disappointingly thin. The outdoor pool also left much to be desired, as it looked musty which deterred us from using it. However, the water park provided a better experience, though the water quality was average at best. I would not go back.
Overnattede 3 nætter i maj 2024
Svar fra Hayden den 16. maj 2024
We are sorry to hear that your stay was not to the high standards we aim to achieve. Your comments have been passed onto the management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!

6/10 Okay

Marilyn Parker

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Faciliteter
WaterPark: We chose this hotel for the heated water park attached to the hotel for a quick 3 night stay. Disappointed the lazy river & kids splash zone was not heated. Main pool was, but definitely not that much. Probably low 80s/high 70s. Also, rooms have full kitchen which is nice. We made sandwiches for 1st day at pool with snacks & fruit, only to find out outside food/coolers weren't allowed. We were in Building 2. Very far walk from pool. Plus, the kids enjoyed the surf lesson. WDW: Originally had not planned on going, but due to disappointment in water park, we ended up going to Magic Kingdom for our second day. It was easier to access WDW since it was west of WDW than staying on International Drive to the east. Checkin: Checkin was frustrating. Upon arrival I was told to park in garage 2. There were self checkin kiosk but no directions/maps to tell you how to get to your room through the confusing maze of buildings, parking decks, and elevators. Nor was there an option to add parking for parking pass. So I had to wait in the reg line after getting room keys for that. Once I spoke with staff and given a map of the property, I was told how to get from my car to the room. No one mentioned the wing we were in was on accessible by 1 of 2 elevators. Luggage carts were only for staff. We went to the wrong elevator. Pulling all luggage, groceries, etc with 3 young kids. It was a nightmare. It took ~45 minutes to get to our room.
Overnattede 3 nætter i april 2024
Svar fra Hayden den 15. maj 2024
We are sorry to hear that your stay was not to the high standards we aim to achieve. Your comments have been passed onto the management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!

10/10 Fremragende

Kiara

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo estuvo espectacular, volvería
Overnattede 3 nætter i maj 2024
Svar fra Hayden den 15. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Cristina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room are perfect
Overnattede 2 nætter i april 2024
Svar fra Hayden den 15. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Jamon

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i april 2024
Svar fra Hayden den 15. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Eduardo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was really friendly. Only issue was during checking they didn’t provide free parking offered on Expedia or two free drinks.
Overnattede 5 nætter i april 2024
Svar fra Hayden den 14. maj 2024
We're grateful for your kind words. Thank you for taking the time to share your review with us. We hope to see you again soon.

8/10 Udmærket

Vasiliki

Rejste med familie
Synes godt om: Rengøring, service og personale
Upon arrival our room was not ready. In lieu of that; management was quick to make it right. Rooms are spacious, perfect for families with a full kitchen. Lots of walking from our building to water park and restaurants. No room service. However my family loved it and we would revisit.
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 14. maj 2024
We're grateful for your kind words. Thank you for taking the time to share your review with us. We hope to see you again soon.

10/10 Fremragende

Tami Jo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is massive; can be like a maze to find your way around. The rooms are very spacious and clean! But you only get 1 set of bath towels per person. The lobby furniture is in dire need of cleaning/upgrading. The property grounds are beautiful! The pool areas and waterpark are very nice; maybe just need cleaned more often due to the volume of kids in them. The shuttle to the parks offer limited and inconvenient times; we ended up Ubering daily. The front desk staff was wonderful, especially Carlos. The Valencia restaurant and Alfresco market is overpriced, but that is too be expected. There is really nothing at all within walking distance to hotel. It is secluded and private, but if you are wanting to walk to an off-property restaurant, souvenir shop, or convenience store, you cannot (must take an Uber or taxi).
Overnattede 5 nætter i maj 2024
Svar fra Hayden den 14. maj 2024
We're grateful for your kind words. Thank you for taking the time to share your review with us. We hope to see you again soon.

10/10 Fremragende

INDIRA SAMANTA DE LA CRUZ

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un excelente lugar
Overnattede 3 nætter i maj 2024
Svar fra Hayden den 14. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Udmærket

Ardita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Hayden den 15. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Kendis

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
"I recently stayed at the resort for 2 nights and overall had a pleasant experience. The cleanliness of the resort was impressive, and the spaciousness of the 2-bedroom accommodation with a kitchen and laundry room was convenient. However, it was disappointing not to have a coffee maker in our room. Another inconvenience was the long wait for the elevator, as there was only one available. We ended up using the stairs instead. Additionally, our building was quite far from the waterpark and main pool, which made access a bit inconvenient. Despite these drawbacks, the resort itself was nice, big, and clean."
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 14. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Sarita

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spacious accommodations & very clean.
Overnattede 4 nætter i maj 2024
Svar fra Hayden den 14. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

6/10 Okay

Carlos

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like that the parking garages bring you in proximity of your room . Great amount of pools and swimming areas with splash pad , water slides and lazy river . Downfall of was how crowded it was on Fridays and Saturdays . Not a place to even stand . Rooms could have been a bit cleaner then they were .
Overnattede 6 nætter i maj 2024
Svar fra Hayden den 13. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Udmærket

Cynthia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I wish the temperature of the water park pools were a bit cooler ... heated pools with the heat of the day was too much ..they only had one life guard for a over crowded pool ...the other spring pools were cold super cold .... other then that it was a good stay the room was a great size with several bathrooms ... dining was over priced and the quality was mid we went to the valencia restaurant. I would stay again just not mothers day weekend lol.
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 13. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Jorge

Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice property
Overnattede 3 nætter i maj 2024
Svar fra Hayden den 13. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Udmærket

Sheilla

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El hotel muy buenas sus instalaciones, todo muy limpio y un ambiente súper
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 13. maj 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Fremragende

Latoya

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Staff aren’t too friendly or courteous
Overnattede 1 nat i maj 2024
Svar fra Hayden den 13. maj 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Fremragende

Farhad

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 4 nætter i maj 2024
Svar fra Hayden den 13. maj 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Fremragende

Kasondra

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is beautiful BUT be prepared to walk..
Overnattede 3 nætter i maj 2024
Svar fra Hayden den 13. maj 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Udmærket

Soichi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 12 nætter i april 2024
Svar fra Hayden den 14. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Katie, Port St. Lucie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay was fabulous!! We are already looking to book another trip for a weekend away. Beds were comfortable and the room was clean. The amount of stuff they have on site is amazing. Things to consider when booking: we went volcano bay water park and with traffic it did take us 45 min to get there and back. Just wanted to point out in case you aren’t aware of Orlando traffic. The line in the market place for coffee is fabulous!!! But there was a pretty long line during prime time. The lattes are worth the wait.
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 13. maj 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

6/10 Okay

Yuniel

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 14. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024
Svar fra Hayden den 14. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

6/10 Okay

RAMON, yauco

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter
A diferencia de años anteriores considero que esta vez careció de muchas cosas, utensilios de cocina no existentes, solo 1 copa de vino y rota, el servicio de limpieza nunca existió, si las políticas cambiaron deberían informarlo ya que considero que de un año a otro cambió mucho
Overnattede 4 nætter i maj 2024
Svar fra Hayden den 13. maj 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Fremragende

Luis

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place for family and kids
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 13. maj 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Udmærket

Trinise

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 13. maj 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Udmærket

Samantha L

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved our stay at the grove and will be back for sure! The condos are so spacious and they were clean!! If you're the type of person that will let a little dust on baseboards ruin your vacation, maybe don't stay here (and maybe just stay home). The beds and bathrooms and floors and kitchen were very clean though! My only issue with the grove is the loose cement tiles by the kids end of the spring pools. Definitely a tripping hazard and they pinch your feet if you walk over two at once. The staff were lovely, very nice! The servers at the water park were upbeat and attentive, we did the restaurant one day and had chair service another, totally worth it! Our server at Valencia (Brian) was awesome, on his game and so friendly, made our dinner such a great experience! Great stay for families!
Overnattede 5 nætter i maj 2024
Svar fra Hayden den 13. maj 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

4/10 Dårligt

Francheska

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
The staff was unfriendly at check in, the pool area had trash everywhere.
Overnattede 1 nat i maj 2024
Svar fra Hayden den 13. maj 2024
We are sorry to hear that your stay was not to the high standards we aim to achieve. Your comments have been passed onto the management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!

8/10 Udmærket

roylloliz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everyone was so nice .
Overnattede 3 nætter i maj 2024
Svar fra Hayden den 13. maj 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Fremragende

monique, warren

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a really great property. So much fun and very clean. The pool area was short distance from the room and the surroundings was very nice and well maintained. Will definitely be back again.
Overnattede 4 nætter i maj 2024
Svar fra Hayden den 13. maj 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Fremragende

Megan

Rejste med familie og småbørn
Synes godt om: Faciliteter
This resort is definitely worth the price! From the beautiful scenery to kid friendly areas like the water park and arcade, our expectations were exceeded. The Valencia restaurant had delicious drinks and entrees with patio seating. The Al Fresco market is extremely over priced so I suggest getting your coffee and last minute essentials elsewhere. The room was spacious, clean and modern. I would recommend The Grove to anyone!
Overnattede 4 nætter i maj 2024
Svar fra Hayden den 13. maj 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Udmærket

arianna

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My kids loved the pool and water park. Getting around the resort is a little tricky, however, we were lucky enough to be close to the water park. We stood in a 2 bedroom suite. The space and bathrooms were great, but the dishwasher didn’t work and would constantly beep throughout the whole night. We didn’t want to switch rooms so we didn’t report it. My daughters and I have bad allergies and we would wake up so sick from either the fans in the bedrooms or carpet. If you’re there to visit the theme parks, the transportation they offer is only one way and you have to pay for it. This wasn’t a big deal for us, we simply ordered an Uber which is a 20-25 min ride ($19-22), instead of using their transportation. I would say I love the security team! I had left my wallet, passports, and car keys, pretty much my life in the bedroom. I called and a big shout out to Derrick and Courtney who were so honest and gave everything back to me. They were so nice and the resort is very lucky to have them! Again, thank you Derrick and Courtney!!
Overnattede 3 nætter i april 2024
Svar fra Hayden den 13. maj 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

6/10 Okay

john

Synes ikke om: Rengøring
Overnattede 7 nætter i april 2024
Svar fra Hayden den 13. maj 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Fremragende

Noel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
waterpark
Overnattede 4 nætter i maj 2024
Svar fra Hayden den 13. maj 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Udmærket

Sharon

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
Good for fam however housekeeping is not good
Overnattede 2 nætter i maj 2024
Svar fra Hayden den 10. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Aleisha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The stay was as expected. Amazing. From the staff to the amenities
Overnattede 4 nætter i maj 2024
Svar fra Hayden den 10. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Raquel

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
This property was a great experience and options for all ages. However the condo we were staying in, could have had more toiletries and towels available - there werent alot of supply and we had to go to the front desk for more of these things. Also the tv in one of the bedrooms was not working and we had to call the front desk for maintenance to come and fix it, as well as a clogged bath tub.
Overnattede 4 nætter i maj 2024
Svar fra Hayden den 10. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

ana m

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect
Overnattede 1 nat i maj 2024
Svar fra Hayden den 10. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Annabel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i maj 2024
Svar fra Hayden den 10. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

2/10 Forfærdeligt

Amy

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Hayden den 13. maj 2024
We are sorry to hear that your stay was not to the high standards we aim to achieve. Your comments have been passed onto the management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!

10/10 Fremragende

jay

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient
Overnattede 2 nætter i marts 2024
Svar fra Hayden den 10. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Udmærket

Amanda Sue

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 7 nætter i maj 2024
Svar fra Hayden den 9. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Amber

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The landscaping is so tropical and it's just a beautiful place to be. The amenities are amazing and the food is great. The breakfast buffet is pricey but otherwise everything is perfect!
Overnattede 1 nat i maj 2024
Svar fra Hayden den 9. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

2/10 Forfærdeligt

Kelly Adrienne

Overnattede 7 nætter i maj 2024
Svar fra Hayden den 10. maj 2024
We are sorry to hear that your stay was not to the high standards we aim to achieve. Your comments have been passed onto the management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!

4/10 Dårligt

Gerardo

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Had issues at check in and has not responded take care of the issues
Overnattede 4 nætter i april 2024
Svar fra Hayden den 9. maj 2024
We're sorry to hear about your experience. Thank you for sharing your feedback, which we take seriously. We hope to have another opportunity to serve you better in the future.

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the property, pools, landscaping, nice
Overnattede 5 nætter i maj 2024
Svar fra Hayden den 9. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Fremragende

Mireille

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Hayden den 10. maj 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.