Indendørs pool, udendørs pool
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Anmeldelser af MCM Grande Hotel FunDome Odessa

3 out of 5
MCM Grande Hotel FunDome Odessa
6201 E Business I-20, Odessa, TX

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 533 af i alt 1022 anmeldelser" "
Bedømmelse på 8 − Udmærket. 208 af i alt 1022 anmeldelser" "
Bedømmelse på 6 − Okay. 99 af i alt 1022 anmeldelser" "
Bedømmelse på 4 − Dårligt. 76 af i alt 1022 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 106 af i alt 1022 anmeldelser" "

8,0/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Andy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Laura

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Ganell

Overnattede 1 nat i maj 2024
Svar fra Daniela den 24. maj 2024
Thank you for your review! We hope you will stay with again.

8/10 Udmærket

Nancy

Overnattede 2 nætter i maj 2024
Svar fra Daniela den 23. maj 2024
Thank you for your review!

4/10 Dårligt

Gayla

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room had a mildew smell so we left the door open majority of the time we were in the room. The air conditioner did not work properly so it was also hot. The hotel it self just need a up grade.
Overnattede 2 nætter i maj 2024
Svar fra Daniela den 22. maj 2024
Thank you for your review, we apologize and will get with you directly to see if this issue was resolved during your two day stay.

10/10 Fremragende

Rosa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Daniela den 21. maj 2024
Thank you for your review!

8/10 Udmærket

Marlon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Daniela den 21. maj 2024
Thank you for your review!

8/10 Udmærket

Eugene

Rejste med partner, Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
Price and easy access from interstate
Overnattede 1 nat i maj 2024
Svar fra Daniela den 15. maj 2024
Thank you for your review!

10/10 Fremragende

Stephanie

Overnattede 1 nat i maj 2024
Svar fra Daniela den 16. maj 2024
Thank you for your review, Stephanie!

10/10 Fremragende

Lorenzo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Graet
Overnattede 1 nat i maj 2024
Svar fra Daniela den 21. maj 2024
Thank you so much for your review!

8/10 Udmærket

Chantel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast was great and had a lot to choose from Parking is terrible
Overnattede 1 nat i maj 2024
Svar fra Daniela den 13. maj 2024
We thank you for your review, we will look into the parking directly.

8/10 Udmærket

gabrielle

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter
Love that there is a lot for families!
Overnattede 2 nætter i maj 2024
Svar fra Daniela den 13. maj 2024
Thank you for your review!

6/10 Okay

Vanessa

Rejste med familie
Synes godt om: Service og personale
Front desk very friendly and welcoming upon check-in. Rooms are carpeted and floor felt damp/sticky. A couple of trash items left behind by previous occupants on floor at entrance and in restroom. Bathroom needs updating. Did not have time to enjoy the amenities/play area but they were well kept and our kids would have enjoyed it had we arrived earlier. Breakfast had variety of items, unfortunately what we had seemed to have gotten cold despite heat lamps. Paid a little extra for an internal room, felt that was worth it, especially if you have kids old enough to go back and forth to play area on their own.
Overnattede 1 nat i maj 2024
Svar fra Daniela den 14. maj 2024
Thank you for your review, we will look into this directly.

8/10 Udmærket

JOSHUA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I got left alone to rest
Overnattede 1 nat i maj 2024
Svar fra Daniela den 9. maj 2024
Thank you for your review, and hope to see you back soon!

10/10 Fremragende

Alessandra

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Daniela den 13. maj 2024
Thank you for your review!

10/10 Fremragende

Mary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Daniela den 9. maj 2024
Thank you for your review!

10/10 Fremragende

Pedro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i maj 2024
Svar fra Daniela den 7. maj 2024
Thank you for your review.

8/10 Udmærket

Watson

Overnattede 2 nætter i april 2024
Svar fra Daniela den 24. maj 2024
Thank you for your review. We hope to see you again!

10/10 Fremragende

Navid

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good for kids
Overnattede 1 nat i april 2024
Svar fra Daniela den 3. maj 2024
Thank you for your review!

10/10 Fremragende

Cesar

Forretningsrejsende
Buena atención
Overnattede 2 nætter i april 2024
Svar fra Daniela den 3. maj 2024
Muchas gracias por su revision!

10/10 Fremragende

Ashley

Rejste med familie og småbørn
It was great and fun
Overnattede 1 nat i april 2024
Svar fra Daniela den 1. maj 2024
Thank you for your review, Ashley!

2/10 Forfærdeligt

Valeriia

Rejste med familie, Rejste med familie og småbørn
It’s not hotel it’s motel . It’s unsafe to stay in motel . Someone followed us after parking ! It was scary !
Overnattede 1 nat i april 2024
Svar fra Daniela den 1. maj 2024
Thank you for your review, we do carry outside and inside rooms. With 24 hour security to help any of our guest feel safe. If you do book in the future we can recommend booking an interior room.

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It’s all good compared to what I’ve experienced in the area. Staff wasn’t super helpful about how to find my room which can be confusing but, once you figure it out, it’s the best place in Odessa so far
Overnattede 1 nat i april 2024
Svar fra Daniela den 1. maj 2024
Thank you for your review.

10/10 Fremragende

al

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Yes
Overnattede 1 nat i april 2024
Svar fra Daniela den 1. maj 2024
Thank you for your review!

2/10 Forfærdeligt

Adam

Rejste i en gruppe
Synes ikke om: Service og personale
Desk clerk over charged me for 2 additional nights and did not know when I would be refunded other than that place was good
Overnattede 1 nat i april 2024
Svar fra Daniela den 1. maj 2024
Thank you for your review. We apologize for the charge and will be refunded 5 to 10 business days.

10/10 Fremragende

Luis Felipe

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The free cake at the lunch lobby
Overnattede 2 nætter i april 2024
Svar fra Daniela den 29. apr. 2024
Thank you for your review!

10/10 Fremragende

Carey, Anchorage

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Comfortable room with big tv. Great breakfast. And complimentary drinks !
Overnattede 1 nat i april 2024
Svar fra Daniela den 29. apr. 2024
Thank you for your review!

6/10 Okay

Pinder,

Synes godt om: Rengøring, service og personale, faciliteter
Older building convention center. Used more by families
Overnattede 1 nat i april 2024
Svar fra Daniela den 26. apr. 2024
Thank you for your review.

2/10 Forfærdeligt

Todd

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The Elevators were turned on purpose and the fat lady working at 4 am was so lazy she wouldn’t even leave her desk or even stand up to discuss the matter. I was on the top floor and had heavy luggage that I couldn’t carry down the stairs.
Overnattede 3 nætter i marts 2024
Svar fra Daniela den 26. apr. 2024
Thank you for your review, we will look into this directly.

10/10 Fremragende

Martin

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Overnatningsstedets tilstand og faciliteter
Nice place family friendly and good food
Overnattede 1 nat i april 2024
Svar fra Daniela den 24. apr. 2024
Thank you for your review!

10/10 Fremragende

Hailee

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
nice clean and friendly.
Overnattede 5 nætter i april 2024
Svar fra Daniela den 23. apr. 2024
Thank you for your review.

10/10 Fremragende

Tiffany

Synes godt om: Rengøring
Overnattede 3 nætter i april 2024
Svar fra Daniela den 23. apr. 2024
Thank you for your review.

10/10 Fremragende

Kendric

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Didn't like the fact you have to go downstairs for room service
Overnattede 1 nat i april 2024
Svar fra Daniela den 23. apr. 2024
Thank you for your review, we will look into this directly.

2/10 Forfærdeligt

Hilda

Overnattede 2 nætter i april 2024
Svar fra Daniela den 9. maj 2024
Thank you for your review, we will address any concerns directly.

6/10 Okay

Mark

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 1 nat i april 2024
Svar fra Arely den 19. apr. 2024
Thank you for your feedback. Was there anything we could have done better to improve your stay ?

4/10 Dårligt

Edgar

Like was the bed. It was comfortable. The whole establishment sink like mildew, old old ventilation units, the online website is terrible misleading and wrong. Their is no fresh made food for breakfast or is just hotel breakfast food even though the site says it's fresh. Carpet was gross sticky, tacky. Iron board was stained with greasy food and the iron leaked considerably. Staff was blind to guest and presented as to ignore them, lastly all the vending machines are broke or out of water and no water available from the hotel. Feel deeply I was taken advantage for money I have to earn through hard work.
Overnattede 1 nat i april 2024
Svar fra Aileen den 17. apr. 2024
Thank you for your feedback, we apologize or any inconvenience and will be working with our team to resolve all issues.

8/10 Udmærket

Vladislav

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Daniela den 17. apr. 2024
Thank you for your review!

4/10 Dårligt

Christopher

Overnattede 1 nat i april 2024
Svar fra Daniela den 8. maj 2024
Thank you for your review, we will look into as issues directly.

8/10 Udmærket

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pool should stay open layer
Overnattede 1 nat i april 2024
Svar fra Daniela den 17. apr. 2024
Thank you for your review.

10/10 Fremragende

Anna

Overnattede 1 nat i april 2024
Svar fra Daniela den 7. maj 2024
Thank you for your review. We hope to see you soon!

10/10 Fremragende

Harold

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
I will always stay here
Overnattede 2 nætter i april 2024
Svar fra Daniela den 15. apr. 2024
Harold, thank you for your review!

10/10 Fremragende

Tanya

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff , atmosphere was amazing. Comfy bed
Overnattede 2 nætter i april 2024
Svar fra Daniela den 15. apr. 2024
Thank you, Tanya, for your review!

6/10 Okay

Stefanie

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
Poor customer service at the restaurant and mediocre front desk service. Layout of the room (family suite) was nice, but room itself (especially bathrooms) were a bit run down and out-of-date. Facility was also a bit run down, but the pool and kid activities (ie- jungle gym and mini golf) were a unique perk. Lots of potential here, but could definitely use some TLC.
Overnattede 1 nat i april 2024
Svar fra Daniela den 15. apr. 2024
Thank you for your review, we will be looking into these concerns directly.

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet. Especially after 9pm the usual kid and kids noises heard at most hotels here ar minimum. The pool, jungle gym and mini golf apparently tire out the kids and adults.Staff has been attentive and helpful with all aspects of my stay.
Overnattede 2 nætter i april 2024
Svar fra Daniela den 11. apr. 2024
Thank you for your review!

10/10 Fremragende

Priscilla

Overnattede 1 nat i april 2024
Svar fra Daniela den 29. apr. 2024
Thank you for your review!

10/10 Fremragende

Raymond

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
It was very good very clean the night check in people was very polite and respectful but the day or after noon people was rude and unprofessional not helping at all but all and all everything was awesome good atmosphere
Overnattede 2 nætter i april 2024
Svar fra Daniela den 9. apr. 2024
Thank you for your review and for bringing this to our attention. We will look into this directly.

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Daniela den 9. apr. 2024
Thank you for your review!

8/10 Udmærket

Tammie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great with the exception of the pool staff that was A not dressed to be a life guard and B she was more interested in gossiping with her friend than actually watching the pool.
Overnattede 2 nætter i april 2024
Svar fra Daniela den 9. apr. 2024
Thank you for your review. We will get with our team and look into this directly.

10/10 Fremragende

Clarissa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Daniela den 9. apr. 2024
Thank you for your review, Clarissa.

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Daniela den 9. apr. 2024
Thank you for your review.