Hoteller i Oakbrook Terrace

"This is a nice hotel but the staff is terrible I had one housekeeper on my last night there that was very good but other then that the staff at the front desk took forever to answer the phone had to call back to back before they did… I was there almost a week and only had housekeeping clean my room once when I called to ask couldn’t they come with clean towels and sheets they put them in a bag and dropped them off never had to make my own bed clean my room only garbage they would take is the...

"Room was very clean. Parking very accessible. Definitely would recommend this hotel for a stay."

"There were only two elevators available, and unfortunately, one of them was out of service. This led to long wait times both going up and coming down to different floors. It was a bit challenging to move between rooms efficiently because of this"

"Dirty, blood stains on sheets. Trash in the pull out sleeper sofa when we opened it. Had to leave 2nd day because my family woke up with bites all over them. Management nor front desk assisted. Elevators did not work. Pool was not open. Overall horrible experience. Refusing to provide any type of refund. Continue to tell us to email general manager yet they do not provide the email address everytime we have asked for it."

"Great location and lovely staff"

"Forfærdig oplevelse af service eller rettere mangel herpå! Især omkring morgenmaden. Man kunne endda sidde og opleve flere gæster komme ind og få samme dårlige service. "

"Helt fantastisk det hele, specielt personalet og beliggenheden. Savnede kun en pool."

"Only 2 washers and 2 dryers , a little dirty had to clean it myself on arrival"

"Fantastic location, nice room, waterpreasure a bit on the low side. It showed to be extreamly difficult to get a taxi at the hotel, and the hotel staff wasn't to much help."

"Main area was nice. Hotel room was outdated"

"Super service minded personale - rene og store værelser - super smart badeværelse og ikke mindet ‘regnvands’ bruseren var fantastisk. "

"Very dirty. Sad as there is no reason for that. I would not recommend"

"It was a great location and a nice room. However the TV would come on in the middle of the night, and you would turn it off and it would come on again. This happened all night. When I spoke with someone they sent someone up and they could not fix it. We were there 5 nights and there was never a resolution. They explained it was not really their fault- it was a new system. Just was very disappointed - it made it hard to sleep."