Hoteller nær Drury Lane Theater

"Clean but far from the city which made traffic bad"

"Be aware, this property allows pets and places pets in with the general population. On the third night of a three-night stay, we returned to our room to find a barking dog next door. When we complained, the night manager said the offending guest had the right to stay there even with a barking dog. Although she eventually moved the dog to a different location, it took a lot of effort on our part to get her to act. If the hotel wants to accomodate pet owners, it should have a policy that pet...

"Great hotel. Nice big room, cleanliness was very good and the housekeeping also seemed to do a good job. Gym was nicely equipped and clean. Breakfast was fine, nothing out of the ordinary. The ability to order an omelette was a great plus. Doors are a little thin of people are in the hall. Beds and pillows were really great!"

"Amazing service throughout. Staff went above and beyond"

"I enjoyed my stay. Rooms were clean. The sheets hadn’t been changed as there was some small blood spots inside the sheet and some ash from someone smoking marijuana in the room. Overall, the stay was amazing. Would stay again. Only thing is cost of breakfast. I feel like complementary breakfast for the cost of the weekend is a must."

"Hotel was clean and the staff was helpful. They upgraded the room to suite since our originally booked room was not available. But they charged me for parking even though Expedia app said that parking is free."

"My only concern was from seeing reviews about ants in the room. It was true. Everything else was decent for the price."

"Place smelled of smokers and mustiness. Shampoo dispenser empty. People at breakfast filling their water bottles out of pitcher intended for cups , directly contacting the pitcher while refilling plastic bottles! "

"Pool was ice cold, was not notified of the whirlpool being broken. Room furniture was uncomfortable. Location is not easy to get to, parking is not easily accessible. Breakfast wasn't bad for price. We will never stay here again."

"Helt fantastisk det hele, specielt personalet og beliggenheden. Savnede kun en pool."

"Everything was great. The price could have been a little lower though."

"Forfærdig oplevelse af service eller rettere mangel herpå! Især omkring morgenmaden. Man kunne endda sidde og opleve flere gæster komme ind og få samme dårlige service. "

"No hot water on 7th floor room. Renovation issues? Told front desk"

"Happy"

"yay"

"I really enjoyed my stay at the Westin Lombard. Everything was super clean, and the lobby was absolutely beautiful—bright, welcoming, and stylish. The location couldn’t be better, with tons of restaurants and shops just minutes away. Plus, being only about 40 minutes from Chicago made it easy to pop into the city without staying in the middle of the hustle. Great spot all around."

"Pæn morgenmad "