Udendørs pool, liggestole

Anmeldelser af Pestana Kruger Lodge

4 out of 5
Pestana Kruger Lodge
R570 Riverside Road, Nkomazi, Mpumalanga

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 70 af i alt 182 anmeldelser" "
Bedømmelse på 8 − Udmærket. 53 af i alt 182 anmeldelser" "
Bedømmelse på 6 − Okay. 35 af i alt 182 anmeldelser" "
Bedømmelse på 4 − Dårligt. 14 af i alt 182 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 182 anmeldelser" "

7,8/10

Rengøring

8,0/10

Service og personale

8,8/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

2/10 Forfærdeligt

Charlie

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Told on arrival that there had been a mistake in booking and we were to be accomodated at a grossly inferior hotel 2km away although we had booked months ago. Eventually they found us a room but other friends were not so fortunate. It has become apparent that overbooking is a regular practice here. Beware.
Overnattede 1 nat i februar 2024

6/10 Okay

Nashreen Essop

Synes godt om: Service og personale
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Our stay was excellent. The service & food was great and the staff were very friendly. The unit was really comfortable but could do with minor improvements, the air con was almost non functional in ours. The main reception restrooms needed attention & better lighting. Really enjoyed our stay though & will return again!
Overnattede 6 nætter i januar 2024

10/10 Fremragende

Cheyne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

8/10 Udmærket

Ian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The staff were very friendly but lacked organizational skills especially at the bar and restaurant Required to check out and pay the government hotel charges which we were unaware of Generally it was clean and tidy with excellent views from the balcony
Overnattede 7 nætter i november 2023
Svar fra Pestana Kruger den 7. dec. 2023
Dear IanWe are pleased to see that overall you had a pleasant experience and hope to welcome you back to our lodge soon.

10/10 Fremragende

Risuna

Overnattede 1 nat i november 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing!!
Overnattede 2 nætter i september 2023
Svar fra Pestana Kruger den 3. okt. 2023
Dear guestWe are delighte to see that you had a great stay and hope to welcome you back soon

10/10 Fremragende

Ralf

Overnattede 4 nætter i september 2023
Svar fra Pestana Kruger den 23. sep. 2023
Dear Ralf. We're delighted that you enjoyed your stay and hope to welcome you back soon.

10/10 Fremragende

Colette

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Pestana Kruger den 20. sep. 2023
Dear Colette. Than you for your fantastic review. We are delighted to see that we could add some wonderful memories. Pestana Kruger Team

10/10 Fremragende

Colette

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Pestana Kruger den 20. sep. 2023
Hello Colette. We're delighted that you enjoyed your stay. Pestana Kruger

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Overnattede 1 nat i juli 2023
Svar fra Dave Hackney den 18. jul. 2023
Dear Anonymous. We are delighted to see that you enjoyed your stay with us and hope to welcome you back soon. The Team from Pestana Kruger

10/10 Fremragende

Paulette

Overnattede 1 nat i februar 2023
Svar fra Dave Hackney den 16. feb. 2023
Dear Paulette apologies for my late response. We've had major flooding in these parts which has taken our minds of the daily tasks. We are delighted that you enjoyed your stay and hope to welcome you back soon'

10/10 Fremragende

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Die Freundlichkeit der Mitarbeiter ist toll. Der Ablauf des Check In war schnell und unkompliziert.
Overnattede 1 nat i november 2022
Svar fra Dave Hackney den 24. nov. 2022
We are delighted that you enjoyed your stay and hope to welcome you back soonPestana Kruger Team

10/10 Fremragende

E

Overnattede 1 nat i august 2022
Svar fra Dave Hackney den 30. aug. 2022
Dear EThank you so much for your favourable rating of our lodge. We hope to welcome you back in the futureThe Team at Pestana Kruger

10/10 Fremragende

Marcel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfecte locatie en top service
Fantastische locatie om het Krugerpark te bezoeken. Daarnaast is de hele staff erg behulpzaam en service gericht.
Overnattede 3 nætter i juni 2022

8/10 Udmærket

Magnus

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Potential men levererade inte
Läget är riktigt läckert. Att inta frukost samtidigt som flodhästar och krokodiler simmar omkring nedanför terassen är häftigt. Men måhända befann sig stället i uppstartsfasen efter covid-nedstängning. Hela stället kändes öde, vår reservation hade hotellet tappat bort vilket gav en lång incheckning, maten på kvällen var ingen höjdare och städningen kan förbättras. Bäst var att bokningen av safarin fungerade så bra.
Overnattede 2 nætter i april 2022
Svar fra Dave Hackney den 19. apr. 2022
Dear Magnus. We are delighted you had a good stay and enjoyed the safari experience. Yes occupancy remains quite low at most hotels in the area

8/10 Udmærket

Rory

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2022
Svar fra Dave Hackney den 11. jan. 2022
Dear Rory On behalf of the entire team at Pestana Kruger Lodge, we would like to thank you for your kind feedback. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We look forward to hosting you again soon at our hotel! Warm regards, The Team at Pestana Kruger Lodge

4/10 Dårligt

Sibusiso

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Complained about dirty sliding door entrace curtains and air conditioner that was not working. No feedback was given and the items were not adressed. Breakfast is great with freshly baked pastries and wide choices of items to eat Dinner is a buffet we tried it once and never again. They served bone hard pork and little pieces of fish that did not taste great at all! You can order from a set menu but are strongly encouraged to do the buffet, 1stly by their menu pricing and by the waiters.
Overnattede 6 nætter i december 2021
Svar fra Dave Hackney den 6. jan. 2022
Thank you for taking the time to give us your opinion on your recent stay. Your opinion is essential for us to improve how we work. We would like to apologise for not meeting your expectations with your accommodation. We have taken immediate action. We are working together with the housekeeping and maintenance teams to amplify the standard controls each accommodation is subjected to before the Guests' arrival, to prevent such inconveniences from happening in the future. We hope that you will give us another opportunity to host you and rebuild your trust in the future. It was a real pleasure for us to have you as our Guest at Pestana Kruger Lodge. Kind regards, Dave Hackney General Manager

10/10 Fremragende

Nomsa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021
Svar fra Dave Hackney den 6. okt. 2021
Dear Nomsa Thank you for your super score. We are glad to see you enjoyed your stay

10/10 Fremragende

Bruno

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i september 2021
Svar fra Dave Hackney den 28. sep. 2021
Dear Bruno Thank you for the excellent score. We are happy you enjoyed your stay

10/10 Fremragende

JOHANNA

Overnattede 2 nætter i september 2021
Svar fra Dave Hackney den 28. sep. 2021
Dear Johanna Apologies for my late response. Thank you very much for the good score. We are pleased to see you enjoyed your stay

10/10 Fremragende

kabelo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing stay
The hotel was amazing and the people are so friendly
Overnattede 1 nat i august 2021
Svar fra Dave Hackney den 30. aug. 2021
Dear Kabelo Thanks for the great score. We're delighted you enjoyed your stay The team at Pestana Kruger

10/10 Fremragende

Zwandi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing and good value for money. Staff always ready to help. Food was amazing.
Overnattede 3 nætter i april 2021
Svar fra Dave Hackney den 28. apr. 2021
Dear Zwandi We're delighted that you enjoyed your stay and look forward to welcoming you back in the future

10/10 Fremragende

Cindy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2021
Svar fra Dave Hackney den 2. mar. 2021
Thank you so much for the positive score

10/10 Fremragende

Patrick

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Un superbe endroit à proximité immédiate du Parc Kruger
Overnattede 2 nætter i februar 2020
Svar fra Dave Hackney den 26. aug. 2020
Bonjour Patrick. Thank you for your review

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location just outside gate of Kruger Malelane gate. Clean detached chalet style room with restaurant overlooking Crocodile river where Elephant, Hippo and other animals could be viewed during dinner
Overnattede 1 nat i marts 2020
Svar fra Dave Hackney den 14. sep. 2020
Apologies for such a late response. Covid 19 is my excuse. We're delighted that you had a good stay with us and hope to welcome you back again

6/10 Okay

Ubelenus

Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
5
Locatie uniek! Accommodatie en inrichting achterhaald. Is hoognodig aan een renovatie toe!!!!
Overnattede 1 nat i februar 2020
Svar fra Dave Hackney den 14. sep. 2020
Thank you for the feedback

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring
Bom
A área da piscina é infestada de formigas por todos os lados, assim como o caminho até os quartos. O frigobar fica vazio, e na propriedade nao é possível encontrar nada para comprar, como sucos, refrigerantes e quaisquer outras bebidas. Somente a agua mineral que você pode comprar no bar do hotel e carregar até o seu quarto.
Overnattede 2 nætter i februar 2020
Svar fra Dave Hackney den 3. mar. 2020
Thank you for your feedback and for choosing Pestana Kruger. Apologies about the ants - we do have a control program in place. There is small curio shop on the property [ advertised in the lobby] which sells many items including sweets,chips,cool drinks etc Best regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2020
Svar fra Dave Hackney den 27. feb. 2020
Thank you for the rating and glad you enjoyed your stay

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Had a very nice overnight stay before going into the Kruger National Park the following morning.
Overnattede 1 nat i januar 2020
Svar fra Dave Hackney den 13. jan. 2020
Dear anonymous We're pleased to see you enjoyed your stay. Hopefully next time is can be longer

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location
Ok ackommodation. Great restaurant with great dinner buffer on halv board with views overlooking the river. Looked at a heard of elephants while dining, amazing
Overnattede 2 nætter i december 2019
Svar fra Dave Hackney den 11. jan. 2020
Dear anonymous We're all very pleased you enjoyed your stay and hope to welcome you back soon

10/10 Fremragende

Roger

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice safari
Overnattede 2 nætter i januar 2020
Svar fra Dave Hackney den 9. jan. 2020
Dear Roger We're delighted that you enjoyed your stay and hope to welcome you back again

8/10 Udmærket

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
The service was great same as location which was very convenient.
Overnattede 4 nætter i december 2019
Svar fra Dave Hackney den 6. jan. 2020
Dear anonymous We're delighted to see you had a good experience with us

10/10 Fremragende

Roger

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Proffs vid Krugerparken
Mycket trevlig vistelse med personal som var vänliga och hjälpte till med all safari
Overnattede 1 nat i januar 2020
Svar fra Dave Hackney den 6. jan. 2020
Hello Roger Thanks for the feedback. We're very pleased you had an enjoyable stay with us

4/10 Dårligt

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
I am not going back
The organization of the game drives was not really helpful. Cild water in the shower. Kind of three star venue
Overnattede 1 nat i december 2019
Svar fra Dave den 4. jan. 2020
Dear Anonymous The hotel has an independent third party provider for safari's and excursions. I will pass your comments on to them . I apologize for the cold water - this can easily be rectified - I hope we were able to assist

10/10 Fremragende

Konzaphi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2019

8/10 Udmærket

Megan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Location
We've stayed here numerous times. It is nothing amazing in terms of service or condition - but it is reasonably priced and close to Kruger. Also serves a good breakfast. This time our safe was broken - we reported it and nothing was done. The batteries on the TV remote were flat (although these were replaced). We didn't get any water or a third towel for the child in our family room on the second day. If you are looking for something a bit nicer than Kruger accommodation at about the same price - this is it. If you are looking for a luxury lodge - this is not it.
Overnattede 3 nætter i december 2019
Svar fra Dave Hackney den 21. dec. 2019
Dear Megan We're delighted to see that you find good value here at Pestana Kruger. My apologies for the erratic Housekeeping and the fact that your safe was not attended to by Maintenance . I'll have a word with the Department heads to prevent this in the future Thank you for the loyalty and we look forward to welcoming you back

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale
fantastic view from the Restaurant, we watched elephants quarreling with each other while having dinner. Very friendly staff.
Overnattede 1 nat i november 2019
Svar fra Dave Hackney den 18. dec. 2019
Dear anonymous We're very pleased to see you enjoyed your time with us and had some great game viewing from the deck

10/10 Fremragende

CJ

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very very good
Watched hippos 100m away every morning while having breakfast over the most picturesqe river. 100m from national park gate. All the excursions you could need, great spa and great food
Overnattede 3 nætter i november 2019
Svar fra Dave Hackney den 23. nov. 2019
Dear CJ Thank you for the feedback. We're very pleased to see you had an overall great experience

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2019
Svar fra Dave Hackney den 21. nov. 2019
Thank you for the super rating

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A piece of heaven & re-charge batteries
A-ma-zing
Overnattede 6 nætter i september 2019
Svar fra Dave Hackney den 1. okt. 2019
Hello anonymous Super happy to see you enjoyed your stay with us

2/10 Forfærdeligt

Mathabo

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2019
Svar fra Dave Hackney den 28. sep. 2019
Dear Mathabo I've noted your poor review for your stay on the 7th September. Please provide more detail so that I can address your concerns

10/10 Fremragende

Mishalin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommended
My stay at Pestana Kruger Lodge was excellent in all aspects. The room that i had been allocated was clean and spacious. The staff were friendly, well presented and very helpful with any requests. The buffet breakfast and dinner is a must. The deck overlooking the river is a new personal favorite of mine, could sit there for hours. If you have a good pair of binoculars you can spot lots of wildlife along/in the crocodile river. The location is excellent if you plan on entering the Kruger National Park via the Malelane Gate.
Overnattede 2 nætter i september 2019
Svar fra Dave Hackney den 25. sep. 2019
Dear Mishalin Thank you for your lovely feedback. My team and I are super happy that you had a great stay. We hope to welcome you back soon

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best location to Kruger National Park.
Best location to Kruger National Park.
Overnattede 2 nætter i juli 2019
Svar fra Dave Hackney den 31. jul. 2019
Hi Michael Thanks for the great feedback

6/10 Okay

Verificeret rejsende

Overnattede 2 nætter i juni 2019
Svar fra Dave den 1. jul. 2019
Thanks

8/10 Udmærket

Anders

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bra utgångspunkt för safaris
Bra hotell. Ordnade bra safari. Mycket nära en av ingångarna till Kruger. Ingen surf på rummet men bra surf i receptionen. Mycket nöjd med detta hotell som utgångspunkt för safiresor in i Kruger. Fin utsikt på frukosten över floden med elefanter, flodhästar och krokodiler att titta på.
Overnattede 3 nætter i juni 2019
Svar fra Dave Hackney den 1. jul. 2019
Dear Anders We're glad you enjoyed your stay and hope to welcome you back soon

10/10 Fremragende

Felipe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2019
Svar fra Dave den 3. jun. 2019
Hello felipe Thanks for the full score. We hope to welcome you back soon Dave Hackney & Team Pestana Kruger

10/10 Fremragende

riccardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pestana
Lovely place, lovely surrounding in the Kruger park. Hippos and crocs out of your window
Overnattede 1 nat i maj 2019
Svar fra Dave den 3. jun. 2019
Dear riccardo We're so pleased to see you had a good experience. We hope to welcome you back soon Dave Hackney & Team Pestana Kruger

10/10 Fremragende

Cristina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i maj 2019
Svar fra Dave den 28. maj 2019
Hi Christina Thanks for giving us top marks! We're delighted you had a good experience and hope to welcome you back soon Dave Hackney General Manager