Newcastle Jesmond Hotel tilbyder faciliteter som renseri/vaskeri og en snackbar/deli. Hold forbindelsen med gratis Wi-Fi på værelset.
Andre fordele inkluderer:
Gratis selvstændig parkering
Hurtig udtjekning, bagageopbevaring og røgfrie områder
Et tv i lobbyen
Værelsesfaciliteter
Alle væresler er individuelt møblerede og inkluderer komfortable faciliteter som premium-sengetøj samt faciliteter som gratis Wi-Fi og lydisolerede værelser.
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Vi bør nævne
Dette overnatningssted har ingen elevatorer
Kun registrerede gæster kan opholde sig på værelserne
Der kan være begrænset adgang til visse faciliteter. Gæster kan kontakte overnatningsstedet for flere oplysninger via kontaktoplysningerne i reservationsbekræftelsen
Ofte stillede spørgsmål
Er Newcastle Jesmond Hotel et kæledyrsvenligt overnatningssted?
Nej, kæledyr er ikke tilladt på dette overnatningssted.
Hvor meget koster parkering hos Newcastle Jesmond Hotel?
Der er gratis selvstændig parkering på dette overnatningssted. Parkering i nærheden er også gratis.
Hvornår er indtjekning på Newcastle Jesmond Hotel?
Indtjekning fra kl. 16.00 til kl. 23.30. Tidlig indtjekning er mulig mod et gebyr på 35 GBP (afhænger af tilgængelighed). Indtjekning uden for åbningstid er ikke mulig.
Hvornår er udtjekning på Newcastle Jesmond Hotel?
Udtjekning er kl. 10.00. Sen udtjekning er mulig mod et gebyr på 35 GBP (afhænger af tilgængelighed).
Hvor ligger Newcastle Jesmond Hotel?
Dette hotel ligger i Jesmond, kun 15 minutters gang fra Jesmond Cricket Ground og Jesmond Dene Park. Derudover ligger University of Newcastle-upon-Tyne og Exhibition Park ca. 2 km derfra. Du kan desuden gå til West Jesmond Station på 7 minutter og Ilford Road Station på 15 minutter.
Anmeldelser
Anmeldelser af
8,0
Alletiders
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
8,4
Rengøring
9,0
Området
8,6
Service og personale
8,0
Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 92 af i alt 268 anmeldelser
10 - Fremragende
92
Bedømmelse på 8 − Udmærket. 108 af i alt 268 anmeldelser
8 - Udmærket
108
Bedømmelse på 6 − Okay. 36 af i alt 268 anmeldelser
6 - Okay
36
Bedømmelse på 4 − Dårligt. 14 af i alt 268 anmeldelser
4 - Dårligt
14
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 268 anmeldelser
2 - Forfærdeligt
18
Anmeldelser
Verificeret
4/10 Ringe
Vincent
10. okt. 2022
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very poor 1 star
Booked and paid for breakfast. No food available all closed down looks like a derelict building. No staff. Keyless entry good. But oh my god how many texts and duplicate emails from the owners about getting in. Checking out and give us a review.
No staying again.
Vincent
Overnattede 2 nætter i oktober 2022
Verificeret
4/10 Ringe
Martin
12. sep. 2022
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Non refundable damage charge
Nothing wrong with the room however i had to pay an additional mandatory charge of £12.50 for an non refundable damage waver prior to check in which I was not made aware of prior to booking.
Most hotels I have been too put a charge agaist your card which is refunded on check out but not this hotel.
This additional charge needs to be reflected in the price when booking
Martin
Overnattede 1 nat i september 2022
Verificeret
4/10 Ringe
Rebecca
12. sep. 2023
Synes ikke om: Service og personale
Marie celeste
Change of owner not communicated prior to stay, nor how to check in. I had to phone several numbers to find this out.Room very small, we never saw any other guests (were we tho only ones). Coffee and tea provided but no milk and no refresh of supplies during our stay. No housekeeping. Tiny room, basic bathroom. On the plus side when I did get through to the number full details on check in were provided and the 2 staff members who were there that day were helpful.
Rebecca
Overnattede 2 nætter i september 2023
Verificeret
8/10 Godt
Dawn
11. sep. 2022
Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
Nice hotel, great location
We booked this hotel for gnr, the location is brilliant, buses run past front of hotel, 5 min walk to metro, plenty of shops and bars close by ,city centre close by, 15 min walk. limited parking on site if available.the coded entries are good, never saw a staff member, all pleasantly decorated throughout, our room was on 4th floor, nice and cosy, well equiped with iron and board, hairdryer, tv. Kettle with tea and coffee.Even complimentary toiletries. Bathroom was a wet room, plug hole was full of clumps of hair and toilet seat lid was broken at hinges. And the tv got no reception.
Dawn
Overnattede 1 nat i september 2022
Verificeret
6/10 Okay
Christine
5. sep. 2022
Synes ikke om: Service og personale
Weekend jaunt.
It served its purpose but I wouldn't stay again. On site parking was a bonus.
Bed not very comfortable and creaked! Sheets too small for the bed. 2 lights bulbs out. No teaspoons to make tea. No glass in the bathroom.
Little things but inconvenient.
Expensive for bed and no breakfast.
Still waiting for refund of deposit!
Christine
Overnattede 2 nætter i september 2022
Verificeret
2/10 Bundkarakter
Joan
11. sep. 2022
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Unimpressed
Awful, firstly i couldn't get into my room and there is no reception you are sent codes to enter, it didn't work, it took over an hour before someone responded to my messages and answered the phone. It was then dealt with promptly and i was moved to another room.
In my room there was a dirty towel hanging in the bathroom, the toilet couldn't fill it was running all night, very annoying and then my kettle didnt work.
Joan
Overnattede 1 nat i september 2022
Verificeret
6/10 Okay
P
3. aug. 2022
Synes ikke om: Service og personale, værelsets komfort
A bit of a moan
No staff available at this hotel - all key codes - but before we were allowed access I had to pay £12.50 as a damage waiver which I am still waiting to have it paid back. I have emailed the hotel but am still waiting ( 3 days ) for a response. It would have been nice to know when we booked that this was going to happen when we booked. The stay itself was just OK. Finding a bag of laundry in the room was a surprise but there was nobody to hand it to so we left in what used to be reception. Banging doors throughout Friday night didn't help in getting a nights sleep. How this ' hotel ' could resolve any real problems with noisy guests or other issues I have no idea. It wasn't a disaster but we would never consider staying there again.
P
Overnattede 2 nætter i juli 2022
Verificeret
4/10 Ringe
Karma
30. aug. 2022
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Do not book!
We would never have booked this hotel if it was made clear that it was staff less and also that the hotel was under construction, hassle from the minute we arrived at the property regarding codes to get into the hotel then codes to get into the room! The place was covered in dust due to the construction I have left the hotel very ill due to this as I have sever asthma! The place is very run down outside and inside we didn’t have any large/regular size towel when arriving had to phone 4 different times to get this sorted we got hung up on 3 times! Room was far too hot only a old broken fan to cool the room down will definitely not be back nor will I recommend this either very disappointed & the fact we got a email saying they pay £20 Amazon voucher for 5 star reviews just shows how desperate they are for this
Karma
Overnattede 3 nætter i august 2022
Verificeret
4/10 Ringe
Jenni
30. jun. 2022
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
We didn't have a good experience with this property. When I booked I chose it as it had breakfast & good reviews. We found out a couple of days before the stay that it had changed ownership and was now 'staffless'. I only discovered there was no breakfast after phoning up when I got no reply to my message about dietary requirements. I was also faced with an extra £13 nonrefundable damage waiver fee before they'd release the check in codes. On the listing it said there was a refundable security deposit. They hadn't changed their Expedia listing at all. I am still waiting for the return call I was promised regarding a partial refund due to booking a service that wasn't provided and facing extra fees not agreed at booking.
The room itself was very small, very tired looking, extremely hot & needing some tlc. Someone had clearly painted the ceiling at some point as there were flecks of white paint over the headboard, wall paper etc and the file telling us about all the non existing breakfast and room service was filled with flakes of dry paint. There was no toilet roll in the room. We messaged the owners (all communications were via WhatsApp) and they said they'd sort it. An hour later they called with the room code for an adjacent room so we could take their toilet roll. The bathroom is a wet room style so after showering you spend the rest of the night stepping into a puddle everytime you go to the toilet. The cleaner obviously never cleans behind the bathroom door either...
Jenni
Overnattede 2 nætter i juni 2022
Verificeret
10/10 Fremragende
Anne-Mette
20. maj 2014
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel i rolige omgivelser
Dejligt lille hotel, billigt og med alt hvad der er brug for. Tæt på metrostation og 3 stop til City. Hyggeligt nærområde med cafeer og indkøbsmulighed for det mest nødvendige. Mange unge mennesker i nærområdet/uddannelsesbydel. Imødekommende og hjælpsomt personale. En meget god oplevelse til prisen
Anne-Mette
Verificeret
2/10 Bundkarakter
Sue
22. jul. 2022
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not what is seems Jesmonds worst accommodation
This is not a hotel it is rooms via unknown bandb operator no reception no food had to pay an insurance premium and have ID verification this was not good and won't be going again and if this is the way forward for hotel stays won't be going anywhere like this and will use known hotel chains like Travelodge or Premier Inns which have excellent friendly service. This type of accommodation is no good for anyone without technology.
Sue
Overnattede 2 nætter i juli 2022
Verificeret
4/10 Ringe
matthew
11. jul. 2022
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
I stayed here last year and it was excellent ,this year it has gone staff less and it was not the best ,no milk in the room for re and coffee and the old dining area is now just a storage for equipment ,I was greeted by a security guard eating a keebab when I arrived ! Change from September to July is not good ,it’s a shame as it was amazing last year
matthew
Overnattede 1 nat i juli 2022
Verificeret
2/10 Bundkarakter
Ian
1. jul. 2022
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First time using this property and 'Luke Stays'. There are no staff at this property it is all\done by entry codes. On arrival there were no spaces left in the rear car park even though I was told there would be parking. The whole area is permit parking so trying to find a place to park is really quite difficult. Not what you need after a 100 mile drive and at 9.00 pm.
Trying to enter the building from the car park (to drop the bags off) there was an unusual coded door lock that was not included in the pre visit video's.
Entry by the code pad at the front door was okay and the code given was as notified in pre visit information. However, we could not find the key box that contained our key to the room. The room lock was not part of pre visit information and we were looking for a key lock that actually wasn't there.
After nearly half an hour and in a fit of despair my partner found there was a key pad on the room door (it was really quite difficult to make the numbers appear - it already must be suffering from use). After several attempts as the touch pad didn't always recognise the touch, we gained access.
The rooms were tiny; there was dust behind the bathroom door (clearly never been cleaned with bathroom door shut); the room was very hot - even with window wide open; bed was two singles pushed together and really quite uncomfortable.
I particularly object to the paperwork to be completed in advance and the hided cost of the damage waver. Iwill avoid in future.
Ian
Overnattede 2 nætter i juni 2022
Verificeret
10/10 Fremragende
Claudia
16. maj 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It’s was fine bed wasn’t very comfortable could do with more toilet roll
Claudia
Overnattede 2 nætter i maj 2022
Verificeret
2/10 Bundkarakter
Jennifer
3. maj 2022
Do not book!
We arrived and could not gain access to the hotel.The door was boarded up and the hotel was empty.Having spoken to staff at the neighbouring hotel, we were not the first people that day that had the same issue.Seemingly the hotel had been having issues with staff.i am awaiting a response and a refund.Do not book this hotel!!!!
Jennifer
Overnattede 1 nat i april 2022
Verificeret
2/10 Bundkarakter
Julie
1. maj 2022
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel we booked did not recognise our reservation
We never checked in as we were unable to We rang several times and the system did not recognise our confirmation code We also tried chat bot and it stated it could not help but would find someone who could We waited over an hour and never heard anything so we drove back home to Nottingham
Julie
Overnattede 1 nat i april 2022
Verificeret
6/10 Okay
Malcolm
11. feb. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel but the rooms were cold
Malcolm
Overnattede 1 nat i februar 2022
Verificeret
6/10 Okay
Peter
13. dec. 2021
Overnight stay
I was disappointed with the hotel. I expected shower gel and shampoo in the bathroom which is standard in most hotels these days. Also there was no complimentary water in the room. I was given a bottle on request. Overall I wouldn’t stay at this hotel again. I didn’t have breakfast as the ambience of the restaurant didn’t feel right.
Peter
Overnattede 1 nat i december 2021
Verificeret
10/10 Fremragende
Daniela
12. dec. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cosy room
Cosy room and very clean
Daniela
Overnattede 1 nat i december 2021
Verificeret
10/10 Fremragende
James
5. dec. 2021
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a great hotel and brilliant staff, I would stay here again
James
Overnattede 1 nat i december 2021
Verificeret
8/10 Godt
Christopher
31. okt. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
What was needed.
A place to sleep with breakfast, tick
Bit noisy but otherwise fine
Lovely staff
Christopher
Overnattede 1 nat i oktober 2021
Verificeret
2/10 Bundkarakter
Caroline
26. okt. 2021
I'm so disappointed with this hotel....i booked to stay at this hotel with a friend...we had 2 separate rooms... unfortunately my partner on that Monday had a heart operation....so obviously I contacted the hotel through the email that was sent to me..... i followed the link to cancel my booking... explained what had happened... that i had to cancel... which the manager acknowledged and was sorry to hear about my partner.... i then saw on my bank account that i was charged... rang the hotel....the manager denied i emailed him..sent him our correspondence... totally ignored me.....😡😡
Caroline
Overnattede 2 nætter i oktober 2021
Verificeret
10/10 Fremragende
David
23. okt. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really good hotel, outstanding value for money, the service was first class even cooked my breakfast one hour earlier than the official start time, can’t fault the place at all
David
Overnattede 1 nat i oktober 2021
Verificeret
4/10 Ringe
Sean
27. sep. 2021
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Old and tired, bathroom smelled of damp and door was mouldy. No shampoo or shower gel provided. Location was good and
Sean
Overnattede 1 nat i september 2021
Verificeret
10/10 Fremragende
Suzanne
30. aug. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely little hotel
I was travelling alone and felt safe and looked-after at all times. Room was small and immaculate, with everything I needed in it. Great breakfast and friendly and welcoming staff