Lejlighedshoteller i Newcastle

"Room was very clean. Request was greatly appreciated. My second stay and enjoyed it! "

"If I could give more than five stars I would. Exceptional hotel , close to everything , clean , everything you could possibly need , friendly staff , added bonuses , great toiletries , comfy . Thank you "

"The stay got off to a very poor start. The advertisement instructed guests to contact the property to receive a door access code. When I called in the afternoon, the property manager was extremely rude. Even after I explained the reason for my call, I was repeatedly questioned as if I didn’t understand the instructions. The beds and pillows were very uncomfortable and appear old and worn, with little care or maintenance. There is also a serious maintenance issue in the upstairs bathroom, with...

"One of the worst customer service had experienced, building and room shown at the time of booking is different where room been allocated. Never book again with this property "

"Cleaning was not the best, twisties under the bed and litter from previous people. Bed slopes from a peak down from the centre line to the edges. "

"Room has been set up nicely for our family and kids enjoy the spa and swimming pool there. Staff are very friendly and provided good services and information to us. "