Villaer i Near West End

"Pros: Fitness Center, Nice Foyer, and Game Area, some of the staff were courteous and helpful. Large Parking area. Cons: Poor housekeeping, only provided towels/cloths and barely emptied the trash for the four days we were in the room. Shower was dirty until we cleaned it. Some staff were not personable. One was smoking a cigarette in the front of the building. I had to wait for them to help me."

"Nice room but it’s unbelievable that I had to pay for WiFi after paying for a room for the night,"

"Very nice staff all around. Room was clean, temperature control was good. Nice hotel at this price point to stay at!"

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...