Dear Jane,we would be grateful if you could help us understand the reason of your score. This would help us a lot to improve our service.We look forward to receiving your replyWarmest regards,

Dear Celinda,thank you so much!

Dear Guest, Thank you so much for your kind detailed evaluations about Starhotels Terminus. We are happy that you loved your time with us here in Naples and we’re proud to understand that we have been able to satisfy your expectations and to have the opportunity to make your stay a memorable one. We will glad, and will be a pleasure, to give you a warmest welcome back in Starhotels Business Palace. Kind regards Paola Castiglia – Reservations Manager

Dear Guest, thank you very much for your review. Best Regards, Paola Castiglia – Revenue Manager

Kære gæst, tak for gennemgangen. Med venlig hilsen

Dear RacquelThank you for the great score.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear NamiThank you for sharing your impression about our Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.

Dear YoungsookThank you for the excellent review of our hotel and for the detailed description about our position! We are glad that you enjoyed your stay and hope to see you again very soon.

Lieber Dance,Danke für die wunderbare Rezension. Wir bedauern Ihren Hinweis zu den Kleiderbügeln. Wir haben 8 in jedem Kleiderschrank: 4 für Jacken und Hosen und 4 für Röcke. Vielleicht waren sie nicht genug?Wir freuen uns auf jeden Fall, dass Ihr Aufenthalt angenehm war und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Beste grüße,

Dear MaribelThank you for the great score! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear GustavoThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Elenathis is what is called a list of precious hints for all future travellers!Thank you so much for taking time in writing such a detailed list! Hopefully you'll choose Starhotels Terminus for a future stay in Naples and we look forward to welcoming you again

Dear RicardoThank you for the great score! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear MaryThank you for taking the time to share your feedback. We would like to share with you details of your negative feedback so we can improve our services.We hope to welcome you back to our hotel very soon!

Dear Brian,so glad to read your review!!Thank you so much,

Dear JustinThank you for taking the time to share your feedback. We took note about your impressions so we can improve our servicesWe hope to welcome you back to our hotel very soon!Sincerely

Dear GinaThank you for sharing your impression about our Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.

Dear IvieThank you for sharing your impression about our Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Pengfei,thenk you for the time to send your score. We would be most grateful if you coud tell us something more about your experience.Thank you!

Dear PengfeiThank you for taking the time to share your feedback. We took note about your impressions so we can improve our servicesWe hope to welcome you back to our hotel very soon!

Dear Kiyotaka,thank you for the excellent review!We hope to welcome you soon at the Starhotels Terminus in Napoli!

Dear KwanThank you for the great score! We are glad that you enjoyed your stay and hope to see you again very soonSincerely

Dear ValerieThank you for sharing your impression about our Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely

Dear Donna,thank you for taking your time in sharing your experience with us. We agree with you that Naples offers such a variety of food experience very hardly to be compared with.We're glad you enjoyed your stay and hope to welcome you again in Naples.Warmest regards,

Dear Krista,first of all we would like to thank you for taking your time in sharing your experience. True we cannot operate AC in winter due to local regulations and we're extremely sorry if this might have caused any inconvenience during your stay.We're glad you appreciated all the rest and hope to welcome you again soon at the Starhotels Terminus in Naples.

Dear Funke,thank you for taking your time in reviewing our hotel.Would you be so kind as to explain the reasons which led you to this figure?It would help us bettering our service.Thank you!

Dear Nancy,what an excellent score!Thank you!

Dear Nancy,thank you for the excellent score!

Dear Mr Kwang Thank you for sharing your experience and giving us suggestions in order to improve our service. Hopefully you'll choose Starhotels Terminus for a future stay in Naples and we look forward to welcoming you again.

Dear Amalia,short and yet wonderful review...Thank you!

Dear Phoebe,what a nice review!Thank you

Thank you for the excellent score!

Dear Maurizio,thank you for the very good score!

Gentile Aurora,grazie per l'eccellente punteggio!

Gentile Sami,grazie per la bellissima recensione!

Dear Santonu,thanks for the very good score!

Dear Ida,thank you for the excellent score!Hope to welcome you soon!

Dear Jonathan,thank you for taking your time sharing your experience.But most of all thank you for your precious suggestions.we shall be pleased to welcome you again.

Dear Lin,so nice to read your review!Thank you!

Dear Yunfeng,thank you for the nice words and review. We hope to welcome you again soon.Warmest regards,

Dear Joon,thanks for the excellent score!

Querida Tania,¡Gracias por la excelente reseña y excelente calificación!

친애하는 손님,저희 호텔에 대한 훌륭한 리뷰를 남겨주셔서 진심으로 감사드립니다.곧 다시 만나기를 바랍니다.