Forhal

Anmeldelser af Grand Hotel Parkers

5 out of 5
Grand Hotel Parkers
Corso Vittorio Emanuele 135, Naples, NA

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 372 af i alt 689 anmeldelser" "
Bedømmelse på 8 − Udmærket. 195 af i alt 689 anmeldelser" "
Bedømmelse på 6 − Okay. 69 af i alt 689 anmeldelser" "
Bedømmelse på 4 − Dårligt. 33 af i alt 689 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 689 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Mette Grunnet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Manager den 19. jun. 2023
Kære Mette.Mange tak for din positive anmeldelse af opholdet på Grand Hotel Parker's.Vi er glade for at høre, at du nød dit ophold her på Grand Hotel Parker's og at servicen var tilfredsstillende.Vi håber altid på at få lov til at byde dig velkommen tilbage. De allervenligste hilsner,

4/10 Dårligt

Kin

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2021
Svar fra Andrea Prevosti, General Manager den 20. feb. 2022
Dear Kin, We acknowledge with thanks your rating about your recent stay. We would have liked to have met all your requirements. We would appreciate it if you could provide us with some more information. Best regards, Andrea Prevosti, General Manager

10/10 Fremragende

Kim Baunsgaard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Luksus på den klassiske, lidt ældre måde:-)
Super skønt hotel - beliggenhed, udsigt fra både værelse og tagterrasse samt morgenmad var enestående!

10/10 Fremragende

Saara Irmeli

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Peter, Aalborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fint gammelt hotel
Dejligt gammelt hotel men med charme i et roligt område Du kommer dog hurtigt ned på gaden med mange butikker ved at gå af nogle små stier spørg i receptionen

6/10 Okay

Mikkel

Nice view
The hotel is nice, but the restaurant pulls it from a 4 to 3.

10/10 Fremragende

helga, aalborg

Synes godt om: Rengøring, service og personale, værelsets komfort
lidt slidt men meget god service og fin beliggen hed ift funicolare ( metro) til at komme rundt. fint roligt kvarter

10/10 Fremragende

Jette, Frederiksberg C

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Grand is indeed Grand
Breakfast buffet lovely, the staff kind and accommodating, fantastistic view of the Gulf of Naples, great rooms - the only downside is the distance to the centre of the neighbourhood Chiaia - but this could be circumvented by taking a taxi downtown, which will cost you 8 euro.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
One star too many!
Níce hotel, but a 4-star level. Nice breakfast with a beautiful view from the terrace. Small, dark rooms. A long distance to the center of the town.

8/10 Udmærket

D, copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
nice place to stay
need swimming pool to be able to get 5 point Nice view and food

10/10 Fremragende

Sarah Helen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Manager den 25. apr. 2024
Dear Sarah Helen,Please accept our thanks for your kind rating regarding your stay.Your commendation of our room cleanliness is a testament to our staff's dedication to maintaining the highest standards of service and attention to detail. The appreciation you've shown for the hotel's condition also fills us with pride, as we strive to preserve the timeless elegance that is a hallmark of our historic establishment.Furthermore, we are delighted to know that you found our service to be impeccable. Our team is committed to providing friendly, personalized care to ensure an unforgettable experience for each of our guests.We eagerly await the opportunity to serve you once more at Grand Hotel Parker's.Warm regards,

10/10 Fremragende

Ana

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel oozed luxury from moment you stepped in; with its spacious lobby and high end art and furnishings. Its greatest amenities the rooftop bar and 2 Michelin star restaurant overlooking the Amalfi coast. A back drop of blue Mediterranean waters and mount Vesuvius coupled with fine dining. The rooms were immaculate with some of my favourite toiletries: Floris. However, the biggest asset of this hotel are its staff who make the guests feel special and welcome; dealing with any questions, queries or concerns with the utmost professionalism. We had a lovely stay.
Overnattede 2 nætter i april 2024
Svar fra Andrea Prevosti, General Manager den 21. apr. 2024
Dear Ana,Thank you for this kind feedback concerning your visit.It is wonderful to hear that you found our hotel to encapsulate the luxury that we strive to provide, from the carefully curated art and priceless antiques that grace our lobby to the high level of service we uphold. The rooftop bar and our esteemed George Restaurant, boasting a Michelin star, are indeed among the jewels in our crown, offering breathtaking views of the Amalfi coast that serve as a backdrop to the culinary delights prepared by our skilled chefs. We are thrilled that these features contributed to the enjoyment of your stay.We also appreciate your acknowledgment of the cleanliness of the room and the quality of amenities provided, including the toiletries from Floris, the same fragrance used by our founder George Parker Bidder III and James BondAbove all, we are most proud of our staff, whose dedication to making each guest feel special is the cornerstone of the Neapolitan hospitality we endeavor to deliver. Your commendation of their professionalism is sincerely appreciated and will be shared with the entire team.We all look forward to welcoming you back in the future.Kind regards,Andrea Prevosti, General Manager

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Did t get a room upgrade despite asking in advance
Overnattede 3 nætter i april 2024
Svar fra Andrea Prevosti, General Manager den 21. apr. 2024
Dear Peter,Thank you for sharing your review.We are delighted that you had a pleasant stay with us and our high standards of cleanliness fully met your expectations, reflecting our commitment to providing a pristine environment for our guests.We are sorry we were unable to grant a room upgrade during your visit. Please be assured that we strive to fulfill each guest's requests to the best of our ability, subject to availability. We hope that the superb cuisine and the astonishing views from our terrace contributed to a memorable experience.Your remarks are invaluable to us, and we look forward to welcoming you back to experience the best of Neapolitan hospitality.We look forward to welcoming you back on a future trip.Kind regards,Andrea Prevosti, General Manager

10/10 Fremragende

Cosimo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Andrea Prevosti, Direttore generale den 16. apr. 2024
Gentile Cosimo,Grazie per la sua valutazione decisamente positiva.Ci fa molto piacere sapere che il suo soggiorno sia stato ottimo da ogni punto di vista. Lavoriamo con grande impegno per raggiungere questo obiettivo e il suo giudizio ci incoraggia a proseguire su questa strada.Saremo lieti di poterla accogliere di nuovo presso il Grand Hotel Parker's in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.Andrea Prevosti, Direttore generale

10/10 Fremragende

Xavier

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a rather small hotel with all the advantages of a larger 5-star place. The staff are particularly helpful, dedicated and friendly. Rooms are spacious, recently renovated and modern. The sea view is really beautiful. It only takes a short walk to be in the street concentrating many upper end stores. It is easy to walk downtown or the sea front boulevard, where there are many nice bars and restaurants. I recommend it without hesitation.
Overnattede 4 nætter i marts 2024
Svar fra Andrea Prevosti, General Manager den 2. apr. 2024
Dear Xavier,Thank you for this kind review.We are delighted to hear that our staff's dedication and friendliness stood out during your visit. It is our pleasure to maintain the timeless elegance and hospitality that has been our hallmark since 1870. Your appreciation for our spacious and recently renovated rooms is greatly cherished, and we are thrilled that our stunning sea views added a special touch to your stay. The strategic location of our hotel, nestled in the refined Chiaia district, allows for convenient access to the vibrant streets of high-end shops and the seafront boulevard's bars and restaurants. We are glad that you enjoyed the walkability of our surroundings. Your recommendation is the highest compliment we could hope for, and it motivates us to continue delivering unforgettable experiences to all our valued guests.We look forward to welcoming you again soon.Best wishes,Andrea Prevosti, General Manager

10/10 Fremragende

Selim

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great welcoming staff. Nice location and view.
Overnattede 1 nat i marts 2024
Svar fra Manager den 23. mar. 2024
Dear Selim,Thank you for this positive feedback.Our dedicated team strives to ensure the utmost comfort and satisfaction of our every guest, so it is very rewarding to read that you had a memorable experience and appreciated not only our strategic location but our high standards of service.We look forward to seeing you again. Best wishes,

10/10 Fremragende

Jennifer

Overnattede 1 nat i februar 2024
Svar fra Manager den 21. mar. 2024
Dear Jennifer,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back. Many thanks again,

6/10 Okay

brian

Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Manager den 21. mar. 2024
Dear Brian,Thank you for taking the time to review your stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.All of the team hope to have the pleasure of welcoming you back on many more occasions. Best regards,

10/10 Fremragende

Catherine, Fergus

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service. Fantastic views. Hope to visit again.
Overnattede 1 nat i februar 2024
Svar fra Manager den 26. feb. 2024
Dear Catherine,Thank you for sharing your experience with us.We're thrilled to hear that you enjoyed the fantastic views our hotel offers, which include the Bay of Naples and the island of Capri from our VI PIANO Snack Bar & Terrace. It's also wonderful to know that the service provided by our team met your expectations, as we strive to deliver the best of Neapolitan tailor-made service.We hope to have the pleasure of welcoming you back in the future for another unforgettable visit.Best wishes,

2/10 Forfærdeligt

Sébastien

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un insecte dans ma chambre. Une pubaire diabolique!!
Overnattede 1 nat i februar 2024
Svar fra Andrea Prevosti, Directeur général den 28. feb. 2024
Cher Monsieur,Nous vous remercions de nous avoir fait part de vos commentaires après votre séjour.Nous sommes désolés d’apprendre que vous avez eu un insecte dans votre chambre qui vous a causé un désagrément.Dans ces cas là, nous invitons nos hôtes à contacter notre équipe pour prendre des mesures nécessaires pour rendre votre séjour plus agréable.Toutefois, nous espérons vous retrouver bientôt à Naples,Bien Cordialement,Andrea Prevosti, Directeur général

10/10 Fremragende

Adrián

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Vwry nice traditional luxury hotel in Vomero. Breakfast from the roof is stunning!
Overnattede 1 nat i februar 2024
Svar fra Manager den 22. feb. 2024
Dear Adrián,Thank you for sharing your experience with us.It's delightful to hear that you enjoyed the stunning views from our rooftop while delighting in our breakfast offerings. We're also pleased that you found the room to be immaculately clean and appreciated the overall condition of our establishment along with the amenities provided. Our team strives to maintain the heritage of the hotel while ensuring that every guest has a memorable and comfortable stay. Your feedback encourages them to continue with their efforts.We look forward to welcoming you back for another exceptional stay. Kind regards.

10/10 Fremragende

thomas

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff nice room roof restaurant incredible view
Overnattede 3 nætter i februar 2024
Svar fra Andrea Prevosti, General Manager den 21. feb. 2024
Dear Thomas,Thank you for this kind review.We're thrilled to hear that you found our team to be great and that your room met your expectations. The panoramic views from our rooftop restaurant are indeed a highlight, and we're glad you enjoyed them.We hope to see you again soon for another enjoyable experience.Best wishes,Andrea Prevosti, General Manager

10/10 Fremragende

Yoko

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
いつものひとり旅行でした。 朝食、街ぶらり、緊急 あらゆる事に、迅速丁寧にご対応頂き、大変満足致しました。 日本語を話せる、フロントクラークのカーラさん?も、様々に力になって下さいました。 従業員さま皆様の心温まる対応には感動いたしました。ありがとうございます。
Overnattede 3 nætter i februar 2024
Svar fra Manager den 13. feb. 2024
Yoko様。この度はGrand Hotel Parker'sにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。朝食やスタッフの対応に喜んでいただき、おひとりでのご旅行をお楽しみいただけたご様子に、大変嬉しく思います。フロントクラークのカーラが日本語でお客様のお力になれたことは、何よりでございます。また、従業員全員の対応にお褒めの言葉をいただき、感謝申し上げます。またのお越しをお待ちしております。

10/10 Fremragende

Paloma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastico
Overnattede 1 nat i december 2023
Svar fra Andrea Prevosti, Director general den 3. jan. 2024
Estimada Paloma,Muchísimas gracias por su excelente valoración.Ha sido un placer hospedarle y devolverle la confianza depositada en nosotros con una magnífica experiencia.Ojalá pronto podamos volver a darle la bienvenida. ¡Feliz 2024!Un cordial saludo,Andrea Prevosti, Director general

4/10 Dårligt

Wadene

Overnattede 3 nætter i december 2023
Svar fra Andrea Prevosti, Direttore generale den 6. jan. 2024
Gentile Ospite,La ringraziamo per il tempo che ci ha dedicato.Ci dispiace che la sua permanenza nella nostra struttura non abbia soddisfatto le sue aspettative. Avremmo preferito avere maggiori dettagli su quali sono stati, secondo lei, gli aspetti negativi perché solo in questo modo possiamo intervenire per correggere eventuali errori e garantire così un'esperienza di soggiorno in linea con le necessità di ciascun ospite.Le porgiamo i nostri cordiali saluti.Andrea Prevosti, Direttore generale

10/10 Fremragende

Tim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2023
Svar fra Manager den 11. dec. 2023
Dear Tim,Thank you for sharing this review of your time at our hotel.We are glad you had a memorable experience with us.We look forward to welcoming you back on a future occasion. Best wishes,

10/10 Fremragende

Yujing

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is gorgeous, especially if you're into vintage stuff and art. The rooftop view is fantastic, perfect for snapping lots of photos. Plus, they surprised us with a birthday cake for my partner – really sweet touch! This is one of the best memory we had during Napoli trip. The hotel has a Michelin star restaurant. However, we realized it on the day we arrived, the restaurant was fully booked already. It’s a pity we cannot try. We tried another restaurant in the hotel, quite good and the price is very reasonable.
Svar fra Andrea Prevosti, General Manager den 23. nov. 2023
Dear Yujin,Thank you for such a positive review of your stay with us.We're delighted to hear that the hotel's historical charm and art pieces contributed to the beauty of your experience. It's also wonderful that the rooftop view provided a perfect backdrop for your photographs and that the birthday cake was a memorable surprise for your partner. Furthermore, we’re pleased that you enjoyed dining at one of our restaurants and found the value to be excellent.It’s a shame to hear that you were unable to dine at our Michelin-starred restaurant due to it being fully booked. For future visits, we recommend reserving a table in advance to ensure you have the opportunity to enjoy this exquisite dining experience.We look forward to seeing you again in the future.Best wishes,

10/10 Fremragende

Neil

Overnattede 3 nætter i november 2023
Svar fra Manager den 15. nov. 2023
Dear Neil,Thank you for sharing this review of your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again soon. Best regards,

10/10 Fremragende

Laurent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Service au top. Plein de charme.
Personnel attentionné, tout à fait exceptionnel que d’être reçu aussi bien. Ambiance fin de 19e très agréable. Quelle vue !
Overnattede 2 nætter i november 2023
Svar fra Manager den 8. nov. 2023
Cher Laurent,Nous sommes ravis de lire que vous avez apprécié notre charme du 19ᵉ siècle et l'attention portée par notre équipe. La vue panoramique sur la baie de Naples est en effet l'un de nos atouts majeurs et nous sommes heureux qu'elle ait contribué à rendre votre séjour agréable.Nous espérons vous recevoir à nouveau. Bien cordialement,

10/10 Fremragende

jacqueline

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful staff. Very clean. Easy parking in garage next door. Very pleased with our stay and would stay again.
Overnattede 1 nat i oktober 2023
Svar fra Andrea Prevosti, General Manager den 2. nov. 2023
Dear Jacqueline,Thank you for this positive review.We are delighted to hear that you found our team members to be very helpful and the hotel to be clean. It's great to know that our easy parking in the garage next door was convenient for you.We appreciate your kind words and are thrilled that you were pleased with your stay. We will continue to strive for excellence in our services and facilities.We look forward to the pleasure of seeing you again in the future. Kind regards,

10/10 Fremragende

vanda mitie

Overnattede 3 nætter i oktober 2023
Svar fra Manager den 4. nov. 2023
Gentile Vanda,Grazie per averci fatto conoscere la sua opinione.Siamo felici di sapere che la sua permanenza nel nostro albergo sia stata molto positiva da ogni punto di vista. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e la sua valutazione ci incoraggia a proseguire su questa strada.Con la speranza di averla ancora come nostra gradita ospite presso il Grand Hotel Parker's, le porgiamo i più cordiali saluti.

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023
Svar fra Manager den 21. nov. 2023
Dear Mark,Thank you for taking the time to share your feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We would be delighted to welcome you back on another occasion.Kind regards,

10/10 Fremragende

Idian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Este es de los hoteles más hermosos que estado! La vista es incomparable y el servicio espectacular! Desayunar en ese roof top supero mis expectativas.
Overnattede 1 nat i oktober 2023
Svar fra Manager den 1. nov. 2023
Querido huésped,Nos complace saber que disfrutó de la hermosa vista y el servicio espectacular que ofrecemos. Nos enorgullecemos de nuestra hospitalidad y nos alegra saber que hemos superado sus expectativas, especialmente en nuestro desayuno en la terraza con vistas impresionantes.Una vez más, gracias por sus amables palabras y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.Le enviamos un saludo muy cordial. Atentamente,

8/10 Udmærket

Thomas, silver city

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff room had a great view but definitely was in need of some renovations great hotel over Al
Overnattede 1 nat i oktober 2023
Svar fra Andrea Prevosti, General Manager den 29. okt. 2023
Dear Thomas,Thank you for such a positive review.We are thrilled to hear that you enjoyed our friendly staff and the stunning view from your room. Our team takes great pride in providing exceptional service to our guests, and we appreciate your kind words.We are committed to maintaining the timeless elegance of our historic hotel while ensuring a comfortable and modern experience for our guests and have noted your comment for our consideration.We look forward to seeing you again in the future.Best wishes,

10/10 Fremragende

Victoria

Overnattede 1 nat i oktober 2023
Svar fra Manager den 26. okt. 2023
Dear Victoria,It was a pleasure to receive this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on your next stay.Best wishes,

8/10 Udmærket

Martin

Overnattede 1 nat i oktober 2023
Svar fra Andrea Prevosti, General Manager den 13. nov. 2023
Dear Martin,Please accept our sincere thanks for this kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Kind regards,Andrea Prevosti, General Manager

10/10 Fremragende

Achintya, Washington

Overnattede 1 nat i oktober 2023
Svar fra Manager den 5. nov. 2023
Dear Achintya,Thank you for this feedback concerning your recent visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Thank you again; we look forward to welcoming you back in the future.Kind regards,

10/10 Fremragende

Kayla

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gorgeous view of the bay. Wonderful dinner on the balcony. Very friendly staff.
Overnattede 1 nat i oktober 2023
Svar fra Manager den 16. okt. 2023
Dear Kayla,Thank you for your kind review.We are thrilled to hear that you enjoyed the gorgeous view of the bay from our hotel. Our rooftop terrace and balconies indeed offer a breathtaking panorama, making it a perfect spot for a memorable dinner. It's also great to know that our friendly team contributed to your positive experience. We take pride in our team's dedication to providing exceptional service to our guests.We look forward to welcoming you back on a future visit.Kind regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Manager den 9. okt. 2023
Dear Guest,Thank you for your kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back. Best wishes,

10/10 Fremragende

Miguel Dario

Overnattede 3 nætter i september 2023
Svar fra Manager den 3. okt. 2023
Dear Miguel,Please accept our sincere thanks for this kind review.We are pleased that we were able to meet your expectations.We hope we have the pleasure of seeing you on future occasions. Best regards,

10/10 Fremragende

mario

Overnattede 1 nat i september 2023
Svar fra Manager den 27. sep. 2023
Dear Mario,Thank you for sharing your positive review.We are pleased that we were able to meet your expectations.We look forward to seeing you again on your next visit.Best wishes,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Andrea Prevosti, General Manager den 26. sep. 2023
Dear Guest,Thank you for such a positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back. Best wishes,Andrea Prevosti, General Manager

10/10 Fremragende

Marie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel in safe and picturesque location of Naples. The staff was very welcoming and helpful. The room was clean and big with a beautiful view. I would definitely recommend this hotel and will stay here next time I’m in Naples!
Overnattede 1 nat i september 2023
Svar fra Manager den 25. sep. 2023
Dear Marie,Thanks for this kind review.We are delighted to hear that you found our hotel beautiful and appreciated its safe and picturesque location.Furthermore, our staff takes great pride in providing a warm and welcoming atmosphere, so it's fantastic to know that their efforts made a positive impact on your stay. We are also glad that you enjoyed your spacious and clean room with a beautiful view.We truly appreciate your recommendation and look forward to welcoming you back during your next visit to Naples.Best wishes,

10/10 Fremragende

yaniv

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Manager den 21. sep. 2023
Estimado Yaniv,Nos alegra sobremanera recibir su positivo comentario.Estamos muy contentos de recibir sus magníficos comentarios y de que su estancia haya sido muy cómoda, pudiendo disfrutar de todos los servicios que ofrecemos a nuestros huéspedes.Quedamos enteramente a su disposición. Reciba nuestro más cordial saludo,

10/10 Fremragende

Lucila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Manager den 19. sep. 2023
Dear Lucila,Thank you for sharing your opinion of your stay with us.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you again. Best regards,

10/10 Fremragende

Fatemeh

Overnattede 1 nat i september 2023
Svar fra Manager den 7. okt. 2023
Dear Guest,Thank you for positively reviewing your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back again in the future. Best wishes,

10/10 Fremragende

Stuart

Overnattede 1 nat i september 2023
Svar fra Manager den 7. okt. 2023
Dear Stuart,Thank you for this feedback concerning your recent visit.We are pleased that we were able to meet your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,

10/10 Fremragende

BethAnn

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk staff was amazing, insightful and helpful. The rooftop bar is wonderful. The hotel is going through a reno. It will be superb once complete. Highly recommend.
Overnattede 2 nætter i september 2023
Svar fra Manager den 13. sep. 2023
Dear Bethan,Thank you for positively reviewing your stay.We are thrilled to hear that our front desk staff made a positive impression on you with their helpful and insightful service. It's great to know that you enjoyed our wonderful rooftop bar and its stunning views. We appreciate your understanding and support regarding the ongoing renovations, which are aimed at enhancing our guests' experience.We look forward to the pleasure of welcoming you back. Many thanks again,

10/10 Fremragende

Letha

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Old world charm
Overnattede 2 nætter i september 2023
Svar fra Manager den 29. okt. 2023
Dear Letha,Thank you for sharing your review.We are delighted to hear that you appreciated the old-world charm of our hotel.We look forward to welcoming you back for another memorable stay in the future. Warm regards,

10/10 Fremragende

Denise, Tampa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely beautiful hotel with all the most modern gadgets. Staff excellent!
Overnattede 1 nat i september 2023
Svar fra Andrea Prevosti, General Manager den 28. okt. 2023
Dear Denise,Thank you for taking the time to let us know your opinion of your recent stay.We are thrilled to hear that you found our hotel absolutely beautiful and appreciated the modern gadgets in your room. Our team takes great pride in providing excellent service, and we are delighted that you found our staff to be exceptional.We would like to thank you once again for your kind words and positive feedback. Our goal is to create unforgettable experiences for our guests, and we are glad that we were able to achieve that during your stay.It would be a pleasure to welcome you back.Best wishes,