2 udendørs pools, parasoller

Anmeldelser af Sun N Sand Beach Resort

4 out of 5
Sun N Sand Beach Resort
Off Mombasa/Malindi Highway, Mtwapa, Kilifi

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 5 af i alt 17 anmeldelser" "
Bedømmelse på 8 − Udmærket. 4 af i alt 17 anmeldelser" "
Bedømmelse på 6 − Okay. 3 af i alt 17 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 17 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 17 anmeldelser" "

7,6/10

Rengøring

7,4/10

Service og personale

6,0/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Kurt

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bedsheets smelled like washed in sea water ..no.tv Wifi very slow . Staff didnt hq e good attitude towards customers
Overnattede 1 nat i februar 2024
Svar fra Team Sun N Sand den 16. mar. 2024
Dear Mr. Kurt,Greetings from Sun N Sand.We apologies for the inconvenience caused during your stay. the feedback is shared with the team and we would request you to give us one more opportunity to offer you an improved and much better experience.Regards

6/10 Okay

Josephus

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024
Svar fra Team Sun N Sand den 20. jan. 2024
Dear Josephus,Thank you for taking your time to review us and looking forward to have you with us again.RegardsTeam Sun N Sand

4/10 Dårligt

mariana

Rejste med familie
Fair needs improvment!
This "resort" apartments are big and new but needs an update and more furniture the living room had 2 beds instead of couches and no dinning table or chairs. The first night there was not hot water and we got moved to a different room which after we showered realized the AC did not work! back to the room again all of this took 3 hrs !!. The description says 2 restaurants, one is a pool bar which has few options (did not have ice cream in 3 days) and the other one is a restaurant with buffet option ONLY!!! Towels need to be replaced (softer) and sheets are very old. Good size pool, staff did their best with what the have and can.
Overnattede 3 nætter i december 2023
Svar fra Team Sun N Sand den 18. jan. 2024
Dear Mariana,Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We appreciate your insights on the apartment's furnishings, hot water issues, and restaurant options. Rest assured, we are actively addressing these concerns to enhance our guests' experience. Your comments about the towels and sheets have been noted for immediate improvement. We value your patience and hope to welcome you back for a much-improved stay.Best regards,Team Sun N Sand

8/10 Udmærket

Philip

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Team den 6. jan. 2024
Dear Mr. Philip,Thank you for taking your time to review us.We are happy that you have enjoyed your stay with us and looking forward to welcome you back at Sun N Sand.RegardsTeam Sun N Sand

8/10 Udmærket

Chetan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ok
Overnattede 2 nætter i november 2023
Svar fra Team Sun N Sand den 15. nov. 2023
Dear Chetan,Thank you for the review and we look forward to have you and your family with us.Regards

6/10 Okay

gilbert

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale
Pres que pas de services. La nourriture n est bonne. Un des bergement ne pas convenable. Vieux meubles

6/10 Okay

Anne

8/10 Udmærket

Antje

Rejste med partner
Synes godt om: Rengøring, service og personale
Die sanitäre Einrichtung in den Zimmern muss dringend modernisiert werden. Das Personal ist bemüht, unter den gegebenen Bedingungen, sein möglichstes zu tun. Ansonsten ist das gesamte Personal sehr sehr freundlich, zuvorkommend und hilfsbereit. Meinen nächsten Urlaub werde ich wieder dort verbringen. Freue mich schon sehr darauf.
Overnattede 8 nætter i juli 2022

10/10 Fremragende

Francisca

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2022

10/10 Fremragende

Genae

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I’ve stayed at Sun N Sand twice and I’ve enjoyed it both times. The food is really good and the drink options are sufficient. The staff are really attentive and sweet. The overall grounds are beautiful (plenty of photo taking spots). And it never felt overcrowded. Be mindful that it is quite far from the main airport (about an hour to an hour and a half depending on traffic). Likewise, there are plenty of “beach boys” that depending on the season make it a bit difficult to relax on the beach just outside the resort grounds. The showers/sinks also do not have hot water. Overall I highly recommend. Great for families, couples, and solo travelers.
Overnattede 5 nætter i april 2022

4/10 Dårligt

Roger

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 11 nætter i juli 2021

10/10 Fremragende

Verificeret rejsende

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Competitively priced and a very good location relative to the Ocean. The bathroom is a little run-down but this is reflected in the low cost. It is essential the Hotel ensures the toilet flushing mechanism functions.
Overnattede 4 nætter i november 2019
Svar fra ADMIN den 15. nov. 2019
Greetings of the from Sun n Sand Beach Resort. Thank you for taking your time to post your honest reviews. On behalf of the management team and entire staff of Sun n Sand we are pleased and happy that you had a great moment here. We acknowledge your sincere feedback and we won't take this lightly as management of the Resort. All this will be addressed to ensure you have a greater experience when you return. Regards Resident Manager Mr. Daudi Nyambu

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The property needs updating. My bahroom had a bad smell that I could not place and the sink leaked all over the floor. The bed linens need replacing to better quality cotton. The sheets are quite rough and unpleasant.
Overnattede 1 nat i marts 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2019

10/10 Fremragende

Kristi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Magical Kenya
We had such a nice holiday there, everything was nice, stuff was very friendly and helpful
Overnattede 12 nætter i februar 2019
Svar fra Hamisi den 8. mar. 2019
Dear Kristi, Greetings of the New Year from Sun n Sand Beach Resort. Thank you for taking your time to post your honest reviews. On behalf of the management team and entire staff of Sun n Sand we are pleased and happy that you had a great moment here. We acknowledge your sincere feedback and we won't take this lightly as management of the Resort. All this will be addressed to ensure you have a greater experience when you return.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Service og personale
"Außen hui, innen pfui"! Der Gebäudekomplex sehr großzügig und schön gebaut, an der Strandlage. Jedoch die Ausstattung der Zimmer sehr einfach und im Badezimmer alle Amaturen verrostet und die Der Duschschlauch kaputt, samt der Aufhängevorrichtung. Anfangs kein Kühlschrank, kein Safe. kein Wasserkocher und kein Fön im Zimmer - wurde alles erst auf Anfrage nachgerüstet und war sehr in die Jahre gekommen. Speisenangebot sehr eingeschränkt und auf afrikanische oder indische Gäste abgestimmt.
Overnattede 12 nætter i december 2018

10/10 Fremragende

Lena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i december 2018