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Anmeldelser af DoubleTree by Hilton Hotel Modesto

4 out of 5
DoubleTree by Hilton Hotel Modesto
1150 9th St, Modesto, CA

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 491 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 232 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 120 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 73 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 85 af i alt 1001 anmeldelser" "

8,4/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Ma

Synes ikke om: Rengøring
I’ve stayed with other doubletree facilities and this place is nothing compared to other locations. The rooms are very worn down. Corner of the room/pillows smelled like cigarette smoke. The 12am front desk wasn’t very friendly. The restroom wasn’t clean. The sink looked dirty/beat up, the walls were dirty. The shower spout diverter was really loose so it was hard to get the water on the shower head. The room came with a broken iron. Overall 2/5.
Overnattede 1 nat i maj 2024
Svar fra JM den 28. maj 2024
Hello Ma. Thank you for your feedback. We're sorry to hear about your disappointing experience. We take cleanliness and maintenance very seriously and will address these issues immediately. We'll also work on improving our front desk service. Your comments help us improve, and we appreciate you bringing them to our attention.

10/10 Fremragende

Cristi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra JM den 28. maj 2024
Hello Cristi. We appreciate the fantastic review and are glad you enjoyed your stay with us!

10/10 Fremragende

Enrique

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this place I always stay here when I’m out for work
Overnattede 1 nat i maj 2024
Svar fra JM den 24. maj 2024
Hello Enrique. We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!

10/10 Fremragende

Irene

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra JM den 24. maj 2024
Hello Irene. We thank you for taking the time to give us a 5-star recommendation! We are delighted to hear your stay was nothing less than exceptional. Hurry back soon!

10/10 Fremragende

Pablo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I Would like to extend my stay till Sunday.
Overnattede 1 nat i maj 2024
Svar fra JM den 20. maj 2024
Hello Pablo. We thank you for taking the time to give us a 5-star recommendation! We are delighted to hear your stay was nothing less than exceptional. Hurry back soon!

10/10 Fremragende

john

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra JM den 16. maj 2024
Hello John. We’re thrilled that you were satisfied with your stay! We hope to have you again in the near future

10/10 Fremragende

JAVIER, SAN DIEGO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Safe and very decent Hotel, nice staff and service.
Overnattede 3 nætter i maj 2024
Svar fra JM den 13. maj 2024
Hello Javier. Thank you for choosing our hotel and for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back soon.

10/10 Fremragende

john

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
packing
Overnattede 1 nat i maj 2024
Svar fra JM den 13. maj 2024
Hello John. Thank you for your review! We're looking forward to serving you again soon.

10/10 Fremragende

JAVIER, SAN DIEGO

Synes godt om: Rengøring
Overnattede 4 nætter i april 2024
Svar fra tam den 3. maj 2024
Thank you for the high score!

6/10 Okay

Roger

Rejste med partner
Synes godt om: Service og personale
Lots of hidden charges here, rooms just ok, bed and pillows were good, a bit overpriced, valet parking was excellent
Overnattede 1 nat i april 2024
Svar fra PK den 29. apr. 2024
Hello Roger, We appreciate your stay and please let us know if we have charged you any thing extra. Please call & let us know. Thank you

10/10 Fremragende

Thomas, Cypress

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra PK den 29. apr. 2024
Hello Thomas, Thank you for staying with us. We appreciate your stay & nice review. Please come stay with us again, Thank You

10/10 Fremragende

Jaime

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything
Overnattede 1 nat i april 2024
Svar fra JM den 29. apr. 2024
Hello Jaime. Thank you for your review. We hope to serve you again in the near future.

10/10 Fremragende

April

Overnattede 1 nat i april 2024
Svar fra JM den 20. maj 2024
Hello April. We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!

10/10 Fremragende

Suleima

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Thank you
Overnattede 1 nat i februar 2024
Svar fra JM den 29. apr. 2024
Hello Suleima. We're glad you enjoyed your stay! Looking forward to seeing you again soon.

10/10 Fremragende

Michal Elizabeth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I didn’t catch her name, but the woman who checked us in was very accommodating and on top of her customer service.
Overnattede 1 nat i april 2024
Svar fra JM den 29. apr. 2024
Hello Michal. We are thrilled to hear that you had a fantastic stay at our hotel. Our team takes great pride in providing exceptional service and it’s always rewarding to receive positive feedback from our guests.

10/10 Fremragende

Nicolas

Overnattede 1 nat i april 2024
Svar fra JM den 13. maj 2024
Hello Nicolas. Thank you for your review. We hope to serve you again in the near future.

10/10 Fremragende

Eyãna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra JM den 22. apr. 2024
Hello Eyana. Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you had a comfortable stay and enjoyed our amenities. We look forward to welcoming you back in the future.

10/10 Fremragende

Adriana

Rejste i en gruppe
It’s a beautiful property in a wonderful location!
Overnattede 1 nat i april 2024
Svar fra JM den 19. apr. 2024
Hello Adriana. We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!

8/10 Udmærket

JAVIER, SAN DIEGO

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
it was convenient for what we need. Its a nice hotel!
Overnattede 2 nætter i april 2024
Svar fra JM den 18. apr. 2024
Hello Javier. Thank you for your feedback. We're pleased to know your experience met your expectations. Looking forward to welcoming you back!

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra JM den 17. apr. 2024
Hello Michael. Thank you for your feedback. We're pleased to know your experience met your expectations. Looking forward to welcoming you back!

10/10 Fremragende

Luisa

Overnattede 1 nat i april 2024
Svar fra tam den 4. maj 2024
Thank you.

10/10 Fremragende

Shaina

Overnattede 1 nat i april 2024
Svar fra JM den 15. apr. 2024
Hello Shaina. Thank you for the 5 star review! We hope to serve you again in the near future.

10/10 Fremragende

Jeff

Overnattede 1 nat i april 2024
Svar fra JM den 2. maj 2024
Hello Jeff. Thank you for the 5 star review! We hope to serve you again in the near future.

10/10 Fremragende

Melissa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra JM den 9. apr. 2024
Hello Melissa. Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future.

10/10 Fremragende

Crystal

Overnattede 2 nætter i april 2024
Svar fra JM den 29. apr. 2024
Hello Crystal. Delighted to hear you had a great experience! Can't wait to host you again.

2/10 Forfærdeligt

Liz

Overnattede 1 nat i marts 2024
Svar fra JM den 22. apr. 2024
Hello Liz. Thank you for choosing to stay with us! We hope to welcome you back and win your heart in full!

10/10 Fremragende

Ronald

Overnattede 1 nat i marts 2024
Svar fra JM den 18. apr. 2024
Hello Ronald. We are delighted to hear your stay was nothing less than exceptional. Thank you for choosing to stay with us!

10/10 Fremragende

elizabeth

Overnattede 1 nat i marts 2024
Svar fra JM den 8. apr. 2024
Hello Elizabeth. Thank you for sharing your positive experience at our hotel. We are delighted to hear that you had a comfortable stay and enjoyed our amenities. We look forward to welcoming you back in the future.

4/10 Dårligt

Michael

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra JM den 29. mar. 2024
Hello Michael. Thank you for your review! We're looking forward to serving you again soon.

10/10 Fremragende

Paul

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and stay.
Overnattede 5 nætter i marts 2024
Svar fra JM den 28. mar. 2024
Hello Paul. We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!

10/10 Fremragende

Michelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved our room. Very very nice. However, the 2 bottles of water that were in the room had signs hung on them courtesy waters. Well, naturally we used them for our coffee machine. Come to find out the 2 free bottles are ONLY FREE for the Hilton Honors Members. It never said that on the signs so I called to see the hotel could credit the $4.00 and was turned down. Hey, for fixed income people it’s a lot of money. My suggestion is for the hotel to certainly make that known it’s not free to non Hilton Honor members. Other than that, it was a nice evening for my husband & I.
Overnattede 1 nat i marts 2024
Svar fra JM den 26. mar. 2024
Hello Michelle. Thank you for sharing your experience with us. We're delighted to hear that you loved your room and had a nice evening with your husband. We apologize for any confusion regarding the complimentary water bottles in the room. We appreciate your feedback and will certainly review our signage to ensure it clearly states that the complimentary water is exclusively for Hilton Honors Members. We value your patronage and hope to welcome you back for another enjoyable stay.

10/10 Fremragende

Elvis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra tam den 26. mar. 2024
Thank you for the high score. :)

10/10 Fremragende

Ellena, Menlo Park

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra JM den 26. mar. 2024
Hello Ellena. Thank you for your review! We're looking forward to serving you again soon.

6/10 Okay

Ronen

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Train was passing through few times at night…. Non of us were able to sleep all night We used Valet service and Our new van was damaged ( scratched bumper whike we stayed Housekeeping manager Maria was available to talk to us and get our info but we yet to get the report
Overnattede 1 nat i marts 2024
Svar fra JM den 25. mar. 2024
Hello Ronen. We apologize for the disruption caused by the passing train and the inconvenience with our valet service. Your comfort and satisfaction are important to us, and we appreciate your feedback. Please contact us directly for any further assistance.

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy walking distance to downtown arts center and restaurants. Kudos to City of Modesto for clean and secure urban setting.
Overnattede 1 nat i marts 2024
Svar fra JM den 26. mar. 2024
Hello Robert. Thank you for your kind words about our hotel's location and the City of Modesto. We're glad you enjoyed your stay and look forward to welcoming you back soon.

10/10 Fremragende

Denise

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay. Quiet rooms and great food
Overnattede 1 nat i marts 2024
Svar fra JM den 25. mar. 2024
Hello Denise. We appreciate this 5-star review! We take pride in offering guests an enjoyable and comfortable stay. We're happy to hear that is the case. We look forward to your next stay!

10/10 Fremragende

Yolanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra PK den 21. mar. 2024
Hello Yolanda, Thank you for staying with us and an excellent review. Please come stay with us again.Thank You,

10/10 Fremragende

Sergio

Rejste med familie og småbørn
Synes godt om: Faciliteter
Arnulfo checked us in he was so attentive, kind and had great customer service!
Overnattede 1 nat i marts 2024
Svar fra JM den 18. mar. 2024
Hello Sergio. We are delighted to hear you enjoyed your stay! We will be sure to pass your compliments on to Arnulfo. We're looking forward to serving you again soon.

10/10 Fremragende

Robert

Overnattede 1 nat i marts 2024
Svar fra JM den 1. apr. 2024
Hello Robert. We thank you for taking the time to give us a 5-star recommendation! We are delighted to hear your stay was nothing less than exceptional. Hurry back soon!

2/10 Forfærdeligt

Neeti, Dubai

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel messed up my reservation twice but the staff was EXTREMELY rude and impatient and didn't listen to me or want to help. I asked to speak to the manager but they shrugged it off saying "I don't know when they'll be here." Besides the front desk staff, other staff I encountered too were rude. The only welcoming people were the valet employees out front. There was very loud noise from one of the rooms next to mine until 5am and either the staff didn't do anything about it, or they asked them to be quiet but then didn't check on them. The trains near the hotel are super loud too. My sleep was so disturbed. The room was dirty, including the mini fridge. It wasn't cooling and made my containers moldy. Half the outlets in the room didn't work and the phone didn't work either so I was unable to call for room service. There was a large hole in the window and the carpet surrounding it was moist and moldy!!! The ONLY redeeming quality is that the room was big and the bed was comfortable. Stay away from this hotel at all costs.
Overnattede 2 nætter i marts 2024
Svar fra Pk den 5. mar. 2024
Hello NeetiWe are very sorry for all the inconvenience you went through while staying with us. Thank you for staying with us.

10/10 Fremragende

Wesley

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i marts 2024
Svar fra JM den 4. mar. 2024
Hello Wesley. Thank you for your review! We're looking forward to serving you again soon.

10/10 Fremragende

JAIME

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and very clean hotel
Overnattede 4 nætter i februar 2024
Svar fra tam den 7. mar. 2024
Thank you!

10/10 Fremragende

Jae Hyun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra tam den 2. mar. 2024
Thank you for your time in scoring our hotel.

10/10 Fremragende

Julis

Overnattede 3 nætter i februar 2024
Svar fra JM den 1. mar. 2024
Hello Julis. We’re thrilled that you were satisfied with your stay! Your feedback is greatly appreciated. We hope to have you again in the near future!

10/10 Fremragende

Eric

Overnattede 1 nat i februar 2024
Svar fra JM den 27. feb. 2024
Hello Eric. Thank you for your review. We hope to serve you again in the near future.

6/10 Okay

Samir

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Average.
Average Hotel. Close to Downtown.
Overnattede 1 nat i februar 2024
Svar fra JM den 27. feb. 2024
Hello Samir. Thank you for your review. We hope to serve you again in the near future.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very Convenient
The hotel is lovely and close to the Gallo Center (for performances). The parking lot across the street is convenient.
Overnattede 1 nat i februar 2024
Svar fra JM den 27. feb. 2024
Hello. Thank you for your review. We hope to serve you again in the near future.

10/10 Fremragende

Susana

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice employees
Overnattede 1 nat i februar 2024
Svar fra JM den 22. feb. 2024
Hello Susana. Thank you for your review. We hope to serve you again in the near future.

2/10 Forfærdeligt

Brenda

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Sink faucet stopped working on the first night, and they did not want to change us rooms until my boyfriend had to call and basically expressed his concerns which was uncomfortable to have to do that in order to get a different room with a working faucet.
Overnattede 2 nætter i februar 2024
Svar fra JM den 22. feb. 2024
Hello Brenda. We apologize for the inconvenience with the sink faucet. Your feedback is valuable, and we'll address this to improve our service. Thank you for bringing this to our attention.

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra JM den 22. feb. 2024
Hello Mark. Thank you for your review. We hope to serve you again in the near future.