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Anmeldelser af Ayres Hotel & Spa Mission Viejo – Lake Forest

3.5 out of 5
Ayres Hotel & Spa Mission Viejo – Lake Forest
28951 Los Alisos Blvd, Mission Viejo, CA

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 657 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 200 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 69 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 41 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 33 af i alt 1000 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Martin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely a perfect hotel! Only thing that was odd was the ac/heater would not shut off in the room. Had to unplug it when it got to cold in the room.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Gary, LONG BEACH

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved it!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Mohammed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel amazing
Overnattede 1 nat i februar 2024

10/10 Fremragende

scot

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean. Reasonable
Overnattede 1 nat i maj 2024

8/10 Udmærket

Makeda, Malden

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall a very nice stay. There is one restaurant in the hotel, but you have to drive to everything else.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Shoshana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Booked this place last minute for a family emergency. Couldn't be more pleased with the stay. Amazing staff, comfy and spacious rooms, lovely breakfast each morning. I wish they gave free water bottles at checkin instead of cookies but cant complain lol
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Cody

Overnattede 2 nætter i maj 2024

10/10 Fremragende

Elizabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were very satisfied with the spacious room, comfortable beds and very clean. We only have contact with the front desk personal, Who was very friendly. the only aspect that does not have a connection with the hotel are the areas around, it looks not well taking care off.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Eleni

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay!
Overnattede 1 nat i april 2024

10/10 Fremragende

Kathleen

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very clean and child friendly
Overnattede 1 nat i april 2024

10/10 Fremragende

Amir

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service
Overnattede 2 nætter i april 2024

10/10 Fremragende

WILLL

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall very good with what I have paid for.
Overnattede 1 nat i april 2024

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This property was easy to find. Close to shopping and dining. The restaurant on site was clean and wait staff was friendly. The hotel was very nice. The only thing I would recommend is that the coffee be made available 24/7 instead of just when the restaurant was open. But with that said there was coffee in the room that you could make.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Dale

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was very comfortable. The hotel common areas are very spa like - nice smells, pretty decor, comfortable seating. It was hard to get a hold of the front desk in the evening when we needed sheets for the pull out bed. They seemed very short staffed that night. The EV charging stations were very convenient for us.
Overnattede 1 nat i april 2024

10/10 Fremragende

Sunshine, ALBUQUERQUE

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel property was well kept. Inside the hotel is very pretty and quiet. Our room was clean and spacious. They had a restaurant and bar but the food was limited to sandwiches. So we did not try the bar food. We had the breakfast the next morning. It was very good. Fresh eggs and salsa. No complaints about the free breakfast. There are restaurants and shopping in the area. It’s about a 5-10 minute drive. It was a nice stay.
Overnattede 1 nat i april 2024

10/10 Fremragende

Jia, Wuhan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good staff and environment in this hotel
Overnattede 2 nætter i april 2024

10/10 Fremragende

JOHN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I had never stayed at an Ayres property before. It was very nice and a great value.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Judith, Hemet

Rejste med familie, Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in was great and staff very personable . I received my requested receipt copy today. We enjoyed dinner in Camp Bar and Grill on-site. So convenient. They are open from 5 to 9 pm. Our room was very nice and it was quiet. We enjoyed our short stay!!
Overnattede 1 nat i april 2024

8/10 Udmærket

YUBING

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quilt and family friendly
Overnattede 2 nætter i april 2024

6/10 Okay

Curtis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was clean and comfortable, although it would be nicer if it had a better sitting area. Given that it was a suite that sleeps four, I assumed it would have a place to sit other than a couch. Nevertheless I rate the room itself as excellent. However, the breakfast was terrible. The sausage patties were inedible, the bacon undercooked and the potatoes were the texture of a kitchen sponge. The eggs scrambled eggs were decent. Unfortunately the refrigerator in the room was not as cold as it should have been. I didn’t realize this until the next morning when I pulled out my cold cuts, cheese and charcuterie. They were all lukewarm. I had to throw them all away. This was disappointing as there were about $50 worth of food which I couldn’t eat.
Overnattede 1 nat i april 2024
Svar fra General Manager den 8. apr. 2024
Dear Curtis, Thank you for staying with us and taking the time to write a review! We are thrilled that you were satisfied with the cleanliness of our guest rooms and that you had an overall comfortable stay. I sincerely apologize for any inconvenience you may have encountered regarding our complimentary breakfast and the guest room refrigerator. Our goal is to provide exceptional accommodations, and we are disappointed we fell short this time. Please let our team know if you are ever facing any issues, so we can work to get them resolved promptly. It would be a pleasure to have the opportunity to welcome you back for a stellar visit the next time you're in the area.Sincerely, Hayley Burbank General Manager

10/10 Fremragende

Patrick

Rejste med familie og småbørn
Synes godt om: Overnatningsstedets tilstand og faciliteter
Great area that is peaceful
Overnattede 1 nat i marts 2024

8/10 Udmærket

Mohamad

Synes godt om: Faciliteter
Nice quite
Overnattede 3 nætter i marts 2024

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property
Overnattede 1 nat i marts 2024

10/10 Fremragende

Paul

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property, very clean and well appointed...
Overnattede 1 nat i februar 2024

8/10 Udmærket

Fay

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and quiet place to stay. Reasonable prices
Overnattede 6 nætter i februar 2024

10/10 Fremragende

Jason

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was the best stay I ever had on a hotel, thank you Aryes staff
Overnattede 7 nætter i februar 2024

10/10 Fremragende

samar

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful front desk staff. My go to hotel when i need a staycation
Overnattede 1 nat i februar 2024

10/10 Fremragende

Juan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Jon, Waxahachie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and accommodating
Overnattede 2 nætter i februar 2024

6/10 Okay

Michael

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra General Manager den 10. mar. 2024
Dear Michael, Thank you for raitng your recent stay! Although we wish you had an exceptional experience, we appreciate your feedback and hope to have the opportunity to welcome you back for an improved visit the next time you're in the area. Sincerely, Hayley Burbank General Manager

6/10 Okay

Honey

Overnattede 1 nat i februar 2024
Svar fra General Manager den 10. mar. 2024
Dear Honey, Thank you for rating your recent stay! Although we wish you had a 5-star visit, we appreciate your feedback and hope to have the opportunity to welcome you back for an improved stay sometime soon. Sincerely, Hayley Burbank General Manager

10/10 Fremragende

Deanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Deborah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very conveniently located to the toll road 241. Close to Irvine, Mission Viejo, Lake Forest, Tustin, Orange…Newer property. Check-in desk very helpful. Cody at the front desk was very accommodating with an early check-in so I could take a Zoom call in my room.
Overnattede 2 nætter i februar 2024
Svar fra Maliha den 24. feb. 2024
Dear Guest,Thank you for your positive review! We are thrilled to hear that you enjoyed your stay with us. Your feedback means a lot, and we look forward to welcoming you back in the future.Warm regards,Maliha KhanFront office manager

10/10 Fremragende

Kara

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Loved it--I hope to be Back!
I really enjoyed the property and my stay at Ayres Hotel and Spa. I was in the building to the right as soon as you go in to the parking lot. It had the cutest little courtyard with a fire pit, and I was bummed I didn't have a chance to sit out there with a glass of wine. They have a great little hotel bar with great food, and the bartender was SUPER nice. I spent most of the Superbowl with her, and she was so friendly and tentative. The front office staff was also very nice, and everything was clean and it smelled nice. My room was spacious and quiet, and the bed was super comfortable. Room service also came with just a 2 night stay, and that is not something I'm used to after Covid. The breakfast was pretty average for your big chain hotels, but they did have fresh baked cookies out every night which was really nice. Close to some good places to eat, and I would certainly come back without a doubt!
Overnattede 2 nætter i februar 2024
Svar fra Maliha den 24. feb. 2024
Dear Guest,Thank you for your positive review! We are thrilled to hear that you enjoyed your stay with us. Your feedback means a lot, and we look forward to welcoming you back in the future.Warm regards,Maliha KhanFront office manager

10/10 Fremragende

Sabrina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great experience, friendly staff, clean rooms, and if we needed something the staff showed up Quick
Overnattede 2 nætter i februar 2024
Svar fra Maliha den 24. feb. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maliha KhanFront office Manager

8/10 Udmærket

Matias

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Roberta

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service all the way around!Thanks
Overnattede 2 nætter i februar 2024
Svar fra Maliha den 24. feb. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maliha KhanFront office Manager

6/10 Okay

Robert

Synes ikke om: Værelsets komfort
The room was old, dark and drabby! Not well lit. Breakfast was below average. Coffee was watered down.
Overnattede 1 nat i februar 2024
Svar fra General Manager den 10. mar. 2024
Dear Robert, Thank you for taking the time to write a review based on your recent stay. I sincerely apologize for any inconvenience you may have encountered regarding our guest rooms and complimentary breakfast. Our goal is to provide the most exceptional accommodations, and we appreciate your feedback as we can use it to improve for future guests. If you are ever in the area again, we would love to have the opportunity to welcome you back for a 5-star visit. Sincerely, Hayley Burbank General Manager

10/10 Fremragende

Ricardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i februar 2024

8/10 Udmærket

Scott

Overnattede 1 nat i februar 2024

8/10 Udmærket

Tenaya

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
Nice hotel but would be nice to know that pool is shared with nextdoor location. Also we had our kids and once we pulled out the sofa bed, there was no room to move around in the room. Also only one blanket for them, no extra pillows.
Overnattede 1 nat i januar 2024

8/10 Udmærket

RICHARD

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
never came and clean rood
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Kris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff was excellent, nice breakfast and everything was clean and well kept
Overnattede 4 nætter i januar 2024

8/10 Udmærket

Tara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hot breakfast was probably the best hot breakfast I have had at a hotel.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Teresa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

8/10 Udmærket

Neal

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Pamela

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023

10/10 Fremragende

Jeri

Overnattede 1 nat i januar 2024

10/10 Fremragende

PATRICIA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent property, professional, friendly staff. Room was large and clean. Will definitely return to this hotel. Would like to take advantage of the spa facilities next time I come.
Overnattede 1 nat i januar 2024