Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 986 af i alt 3881 anmeldelser" "
10 - Fremragende
986
Bedømmelse på 8 − Udmærket. 1535 af i alt 3881 anmeldelser" "
8 - Udmærket
1.535
Bedømmelse på 6 − Okay. 814 af i alt 3881 anmeldelser" "
6 - Okay
814
Bedømmelse på 4 − Dårligt. 374 af i alt 3881 anmeldelser" "
4 - Dårligt
374
Bedømmelse på 2 − Forfærdeligt. 172 af i alt 3881 anmeldelser" "
2 - Forfærdeligt
172
8,0/10
Rengøring
7,8/10
Service og personale
7,2/10
Faciliteter
7,4/10
Overnatningsstedets tilstand og faciliteter
7,2/10
Miljøvenligt
Anmeldelser
6/10 Okay
Laila
Rejste med familie
24. dec. 2023
Synes godt om: Rengøring, værelsets komfort
Nice place, fair Price, good location.
Laila
Overnattede 1 nat i december 2023
Svar fra BM den 8. jan. 2024
Dear Laila, Thank you for taking the time to share your review on your recent stay.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best Regards,Oaks Melbourne on Collins.
8/10 Udmærket
Maja
5. jan. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk lille lejlighed i centrum
Hyggelig lille lejlighed med mulighed for at lave egen mad. Sengen var virkelig behagelig og dejligt at kunne sidde i sofaen om aftenen. Eneste minus var et lille badeværelse.
Maja
Overnattede 3 nætter i december 2018
6/10 Okay
Mads, Copenhagen
14. jul. 2015
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Ok.. But..
Room was nice. Internet useless for work. Staff service not in top.
Mads
8/10 Udmærket
Birgitte, Denmark
1. jan. 2014
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super god beliggenhed
Super god beliggenhed. Serviceminded personale
Birgitte
10/10 Fremragende
Ian
26. maj 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Clean area . Easy access to shopping and dining options
Ian
Overnattede 3 nætter i maj 2024
6/10 Okay
Kylie
Rejste med partner
22. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
It was in a great location and the suite was spacious but the bathroom was disappointing, it appeared to be an additional afterthought. It was tiny and there was very little water in the shower, we won’t be booking it again
Kylie
Overnattede 2 nætter i maj 2024
Svar fra Dan den 22. maj 2024
Dear Kylie, Thank you for taking the time to provide your feedback. Please accept our apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Your feedback has been passed on. We look forward to an opportunity to welcome you back in the near future to change your mind from a "Don't" to a "Do".
6/10 Okay
Tarina
Rejste med familie
20. maj 2024
Synes ikke om: Rengøring
The property is ok !
Very basic room did have all amenities that were needed if you were staying for a few days .
Shower water pressure not great !
The quilt cover had dirty marks on it .
Good coffee machine 😊
We had a nice stay ,definitely stayed in more inviting accommodation.
Tarina
Overnattede 2 nætter i maj 2024
Svar fra Dan den 23. maj 2024
Dear Tarina Thank you for taking the time to give your honest review and we appreciate your ratings on room, location and service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
8/10 Udmærket
Garrick
17. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Garrick
Overnattede 2 nætter i maj 2024
Svar fra Putu den 18. maj 2024
Thank you for the positive feedback
10/10 Fremragende
Atish, Peestons
17. maj 2024
Atish
Overnattede 2 nætter i maj 2024
Svar fra Putu den 18. maj 2024
Thank you so much for the positive review
10/10 Fremragende
Pauline
13. maj 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
All good
Pauline
Overnattede 1 nat i maj 2024
Svar fra Dan den 13. maj 2024
Thank you for the excellent review
10/10 Fremragende
Malcolm
Rejste i en gruppe
5. maj 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Close to train station
Malcolm
Overnattede 2 nætter i maj 2024
Svar fra Nethmi den 11. maj 2024
Thank you for your review! We are glad you found location of the hotel to be convenient and we look forward to seeing you next time.
8/10 Udmærket
Debbie
Rejste med familie
4. maj 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoying my stay
Will definately return
Debbie
Overnattede 1 nat i maj 2024
Svar fra BM den 5. maj 2024
Dear Debbie ,Thank you for taking the time to share your review on your recent stay.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best Regards,Oaks Melbourne on Collins.
8/10 Udmærket
sharon
Rejste med familie
29. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Always good srayung here.
sharon
Overnattede 2 nætter i april 2024
Svar fra BM den 6. maj 2024
Dear Sharon, Thank you for taking the time to share your review on your recent stay.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best Regards,Oaks Melbourne on Collins.
2/10 Forfærdeligt
Alex
Rejste med partner
28. apr. 2024
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Check in was not fun, no smiles or chatter from the staff member Zee. Not clean and broken shelves and tiles. Tiny closet of a bathroom and complimentary coffee pods had broken seales.
Nemthi was great on check out, very lovely and pleasant to deal with.
Alex
Overnattede 2 nætter i april 2024
Svar fra BM den 28. apr. 2024
Dear Alex, Thank you for taking the time to give your honest. Please accept our sincere apology for not being able to meet our usual standards during your stay. We have taken note of your feedback. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. And once again thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Regards, Manager - Oaks Melbourne on Collins.
8/10 Udmærket
Mark
26. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice stay as usual
Mark
Overnattede 2 nætter i april 2024
Svar fra BM den 28. apr. 2024
Dear Mark,Thank you for taking the time to share your review on your recent stay.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best Regards,Oaks Melbourne on Collins.
10/10 Fremragende
Laura
25. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
All good
Laura
Overnattede 1 nat i april 2024
Svar fra BM den 27. apr. 2024
Dear Laura,Thank you for taking the time to share your review on your recent stay.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best Regards,Oaks Melbourne on Collins.
10/10 Fremragende
Angela
20. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely spacious room. Great facilities
Angela
Overnattede 1 nat i april 2024
Svar fra BM den 21. apr. 2024
Dear Angela,Thank you for taking the time to share your review on your recent stay.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best Regards,Oaks Melbourne on Collins.
10/10 Fremragende
Lina
Rejste med partner
17. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel close to everything 👍Walking distance
The only thing was their was no fan in the bathroom
And the way the tv was positioned was very odd …
If you wanted to watch it in bed it was on top of your head …
Very uncomfortable … underwire all good 👍👍
Lina
Overnattede 6 nætter i april 2024
Svar fra BM den 21. apr. 2024
Dear Lina,Thank you for taking the time to share your review on your recent stay.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best Regards,Oaks Melbourne on Collins.
8/10 Udmærket
Christine
Rejste med familie
14. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Centrally located. Some stairs to enter the building so recommend using entrance via wheelchair entrance a few metres down the road if have large luggage or issues with stairs.
Rooms overlooking the back alley are nice but a little dark, and later in the week have noise from the bar next door. Would recommend for short stays
Christine
Overnattede 1 nat i april 2024
Svar fra BM den 15. apr. 2024
Dear Christine, Thank you for taking the time to give your honest review Please accept our sincere apology for any inconvenience during your stay. We have taken note of your feedback room and would like to reassure you that that your comments have been shared with the team. And once again thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Regards, Manager - Oaks Melbourne on Collins.
8/10 Udmærket
Christine
Rejste med familie
13. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very handy location.
Christine
Overnattede 3 nætter i april 2024
Svar fra BM den 15. apr. 2024
Dear Christine,Thank you for taking the time to share your review on your recent stay.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best Regards,Oaks Melbourne on Collins.
8/10 Udmærket
Leigh
13. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Y no tv
Leigh
Overnattede 2 nætter i april 2024
Svar fra BM den 15. apr. 2024
Dear Leigh, Thank you for taking the time to give review and we appreciate your ratings. Your feedback has been passed on. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Regards, Manager - Oaks Melbourne on Collins.
4/10 Dårligt
Christopher
7. apr. 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Christopher
Overnattede 2 nætter i april 2024
Svar fra Nethmi den 12. apr. 2024
Dear Christopher,Thank you for taking the time to provide us feedback. We appreciate your ratings. Please accept our sincere apologies for any inconvenience during your stay. We will appreciate if you kindly highlight the areas which you think needs to be improved. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Regards, Oaks Melbourne on Collins.
10/10 Fremragende
Julie
29. mar. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Helpful staff. Convenient location. Comfortable bed. Good kitchen facilities.
Julie
Overnattede 5 nætter i marts 2024
Svar fra BM den 31. mar. 2024
Dear Julie,Thank you for taking the time to share your review on your recent stay.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best Regards,Oaks Melbourne on Collins.
8/10 Udmærket
Kristie, Hughesdale
28. mar. 2024
Synes godt om: Rengøring
Kristie
Overnattede 1 nat i marts 2024
Svar fra BM den 29. mar. 2024
Dear Kristie,Thank you for taking the time to provide your feedback.we appreciate your ratings and please accept our sincere apologies for any inconvenience during your stay. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Regards, Manager - Oaks Melbourne on Collins
2/10 Forfærdeligt
Savannah
Rejste med partner
4. mar. 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
the couch was dusty when the room was “ cleaned “
no storage space at all for luggage or even to hang up more three items
the room dirty overall
bug found in the linen
stripped the bed to make it easier for the cleaner and the matress protector was foul
Savannah
Overnattede 3 nætter i marts 2024
Svar fra BM den 4. mar. 2024
Dear Savannah,Thank you for taking the time to share your review on your recent stay.Please accept my sincere apology for not being able to meet our usual standards during your recent stay. We have taken note of your feedback regarding the cleanliness of the room and would like to reassure you that that your comments have been shared with the housekeeping team and action has been taken to ensure these matters are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to improve on your experience in the near future.Thank you again for your time.Best Regards,Oaks Melbourne on Collins.
10/10 Fremragende
Marek, Newport
Rejste med familie
3. mar. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Booked for my Son’s visit to Melbourne, excellent place to stay.
Marek
Overnattede 6 nætter i december 2023
Svar fra BM den 4. mar. 2024
Dear Marek,Thank you for taking the time to share your review on your recent stay.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best Regards,Oaks Melbourne on Collins.
4/10 Dårligt
Jack
3. mar. 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Jack
Overnattede 2 nætter i marts 2024
Svar fra BM den 9. mar. 2024
Dear JackThank you for taking the time to provide us feedback.We appreciate your ratings. Please accept our sincere apologies for any inconvenience during your stay. We will appreciate if you kindly highlight the areas which you think needs to be improved. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Regards, Manager - Oaks Melbourne on Collins.
8/10 Udmærket
Sarah Jane, Alberton
27. feb. 2024
Sarah Jane
Overnattede 3 nætter i februar 2024
Svar fra Cindy den 21. mar. 2024
Thank you for taking the time to give your honest review and we appreciate your ratings on room, location and service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
4/10 Dårligt
Linda
Rejste med partner
27. feb. 2024
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The bed was comfortable.
The apartment was a very poor design. A big room with a lot of empty space. The bed was very close to the toilet and bathroom which was enclosed in glass. Only one bedside table and no bedside draws. Not enough hanging space or drawers. No carpet. Laundry facilities were shared and coin operated. No laundry powder supplied, had to purchase a sachet of powder from reception. Wouldn't stay there again
Linda
Overnattede 4 nætter i februar 2024
Svar fra Cindy den 29. feb. 2024
Dear Linda,Thank you for taking the time to provide your feedback.Please accept our apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Your feedback has been passed on. We look forward to an opportunity to welcome you back in the near future to change your mind from a "Don't" to a "Do".Regards, Manager - Oaks Melbourne on Collins.
6/10 Okay
Rowena
Rejste med familie
26. feb. 2024
Very covenient to public transport and mostly everything
Toilets and bathroim small.
Apartment are outdated and can be noisy for next to bars that play music til night
Overall it is what you pay for that day
Rowena
Overnattede 1 nat i januar 2024
Svar fra Cindy den 29. feb. 2024
Dear Rowena.Thank you for taking the time to give your honest review and we appreciate your ratings on room, location and service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Regards,Manager - Oaks Melbourne on Collins.
10/10 Fremragende
steven
Forretningsrejsende
26. feb. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
steven
Overnattede 2 nætter i januar 2024
Svar fra Cindy den 29. feb. 2024
Dear Steven,Thank you for taking the time to give your honest review and we appreciate your ratings on room, location and service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Regards,Manager - Oaks Melbourne on Collins.
8/10 Udmærket
Cheryl
25. feb. 2024
Cheryl
Overnattede 3 nætter i februar 2024
Svar fra Cindy den 21. mar. 2024
Thank you for taking the time to give your honest review and we appreciate your ratings on room, location and service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
2/10 Forfærdeligt
Ashraf
Forretningsrejsende
25. feb. 2024
I will never book this hotel again.
Its was really bad experience.
Customer service absolutely rubbish.
Misleading customer service.
The receptionist pick up his private phone and asked his colleague to come to cover his place because his break started.
Absolutely bad experience.
Ashraf
Overnattede 1 nat i februar 2024
Svar fra Cindy den 29. feb. 2024
Dear AshrafThank you for taking the time to share your review on your recent stay.Please accept my sincere apology for not being able to meet our usual standards during your recent stay. We have taken note of your feedback regarding your stay and would like to reassure you that that your comments have been shared with the team and action has been taken to ensure these matters are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to improve on your experience in the near future.Thank you again for your time.
8/10 Udmærket
Christina
Rejste med familie
25. feb. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We were there for the Taylor Swift concert. It's in a great location in a quieter section of the city. It's a very walkable distance to lots of places. The room itself is very spacious. They could have made the bathrooms a bit bigger as there isn't much room to place clothes or towels - let alone makeup and skin care. The glass partition didn't offer much in terms of privacy but I guess if you were to share a room with someone, then it's not too big of a deal. The front desk staff did give us cute little friendship bracelet kits for the concert which was thoughtful and nice. Great 2 nights stay!
Christina
Overnattede 2 nætter i februar 2024
Svar fra Nilam den 26. feb. 2024
Dear guest,Thank you for taking your time to review us and give us the feedback.We wish to welcome you again.Thank you,Nilam MaharjanFront Desk
10/10 Fremragende
Anne-Marie
24. feb. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The room was amazing, however upon check in I found the staff to be very rude.
The location was fantastic, very central yo everyrhing.
Anne-Marie
Overnattede 2 nætter i februar 2024
Svar fra Cindy den 29. feb. 2024
Dear Anne-Marie Thank you for taking the time to give your honest review and we appreciate your ratings on room, location and service. Your feedback has been passed on. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Regards, Manager - Oaks Melbourne on Collins.
10/10 Fremragende
Jodie
24. feb. 2024
Jodie
Overnattede 1 nat i februar 2024
Svar fra Cindy den 21. mar. 2024
Thank you for taking the time to give your honest review and we appreciate your ratings on room, location and service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Regards,Manager - Oaks Melbourne on Collins.
10/10 Fremragende
Mark
21. feb. 2024
Synes godt om: Rengøring, værelsets komfort
Fantastic! Easy access to southern cross and mcg
Mark
Overnattede 1 nat i februar 2024
Svar fra Nilam den 26. feb. 2024
Dear guest,Thank you for taking your time to review us and give us the feedback.We wish to welcome you again.Thank you,Nilam MaharjanFront Desk
10/10 Fremragende
Meleesa
20. feb. 2024
Synes godt om: Rengøring, værelsets komfort
Oaks on Colin’s Melbourne
I have thoroughly loved staying at oaks on Colin’s, I slept in on my departure date, staff were absolutely lovely and promptly arranged accommodation for me, I was allowed to have the same room. Highly recommend
Meleesa
Overnattede 2 nætter i februar 2024
Svar fra Nilam den 26. feb. 2024
Dear guest,Thank you for taking your time to review us and give us the feedback.We wish to welcome you again.Thank you,Nilam MaharjanFront Desk
6/10 Okay
David
Forretningsrejsende
19. feb. 2024
Synes godt om: Rengøring, værelsets komfort
Place requires a deposit, however won't accept a cash deposit. There is no signage or any indication they don't accept cash. Room also had no rubbish bin.
David
Overnattede 3 nætter i februar 2024
Svar fra Cindy den 29. feb. 2024
Dear David.Thank you for taking the time to give your honest review and we appreciate your ratings on room, location and service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
6/10 Okay
Tania
18. feb. 2024
Synes godt om: Rengøring
Tania
Overnattede 1 nat i februar 2024
Svar fra Cindy den 29. feb. 2024
Dear Tania.Thank you for taking the time to give your honest review and we appreciate your ratings on room, location and service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
8/10 Udmærket
eric
Rejste med familie
18. feb. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very central to transport. Walk to southern cross station. Easy check in.
eric
Overnattede 2 nætter i februar 2024
Svar fra Nilam den 26. feb. 2024
Dear guest,Thank you for taking your time to review us and give us the feedback.We wish to welcome you again.Thank you,Nilam MaharjanFront Desk
10/10 Fremragende
Amy
18. feb. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
My daughters and I had an amazing weekend here for the Eras tour. Check in was fast, the room was tidy and had more than enough space for the four of us. It’s located close to the sky bus terminal and walking distance to a number of great eating places. Public transport is close by and it was very easy to get to the MCG for the concert , although we did choose to walk back due to the vast number of people on public transport after the concert- it was only 30mins or so. The eras tour welcome pack we got on check in was a lovely touch. Would highly recommend this location.
Amy
Overnattede 2 nætter i februar 2024
Svar fra Nilam den 26. feb. 2024
Dear guest,Thank you for taking your time to review us and give us the feedback.We wish to welcome you again.Thank you,Nilam MaharjanFront Desk
8/10 Udmærket
Sabita
17. feb. 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Sabita
Overnattede 4 nætter i februar 2024
Svar fra Nilam den 26. feb. 2024
Dear guest,Thank you for taking your time to review us and give us the feedback.We wish to welcome you again.Thank you,Nilam MaharjanFront Desk
8/10 Udmærket
Robert
16. feb. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Robert
Overnattede 3 nætter i februar 2024
Svar fra Nilam den 26. feb. 2024
Dear guest,Thank you for taking your time to review us and give us the feedback.We wish to welcome you again.Thank you,Nilam MaharjanFront Desk
8/10 Udmærket
Shams
16. feb. 2024
Shams
Overnattede 3 nætter i februar 2024
Svar fra Nilam den 26. feb. 2024
Dear guest,Thank you for taking your time to review us and give us the feedback.We wish to welcome you again.Thank you,Nilam MaharjanFront Desk
8/10 Udmærket
John paul
Rejste i en gruppe
16. feb. 2024
Synes godt om: Rengøring, værelsets komfort
John paul
Overnattede 7 nætter i februar 2024
Svar fra Nilam den 26. feb. 2024
Dear guest,Thank you for taking your time to review us and give us the feedback.We wish to welcome you again.Thank you,Nilam MaharjanFront Desk
6/10 Okay
Robert
12. feb. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Not only was my room opposite the laundry- employees coming and going each morning, slamming the door and talking to each other like they were deaf, but an inconsiderate guest 2 doors down thought it was fine at 8am to play his guitar with amplifier on full. I couldnt hear the TV let alone hear myself think. When I knocked on the door I copped a barrage of abuse. Fun times- never again!
Robert
Overnattede 5 nætter i februar 2024
Svar fra Cindy den 29. feb. 2024
Dear Robert.Thank you for taking the time to provide your feedback.Please accept our apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Your feedback has been passed on. We look forward to an opportunity to welcome you back in the near future to change your mind from a "Don't" to a "Do".
8/10 Udmærket
Allan
Rejste med partner
11. feb. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The check in was very ordinary. A group of water polo girls were checking in at the same time. It was terrible. Surely you knew they were coming and you would have been ready for them. It was a mess and a queue formed while staff tried to work out where you were going to put all these girls. Not a good start.
Allan
Overnattede 1 nat i februar 2024
Svar fra Cindy den 29. feb. 2024
Dear AllanThank you for taking the time to provide your feedback.Please accept our apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Your feedback has been passed on. We look forward to an opportunity to welcome you back in the near future to change your mind from a "Don't" to a "Do".
8/10 Udmærket
Adelia
Rejste med partner
11. feb. 2024
Synes godt om: Rengøring, faciliteter
Stayed here a few times, but this time round we had the rooftop apartment with an uncomfortable bed. It felt like we were lying on bricks. Overall result besides the bed, it was good to stay in a hotel that we were familiar with.
Adelia
Overnattede 3 nætter i februar 2024
Svar fra BM den 1. mar. 2024
Dear Adelia, Thank you for taking the time to give your honest. Please accept our sincere apologies for any inconvenience during your stay. We have taken note of your feedback. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. And once again thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Regards, Manager - Oaks Melbourne on Collins.
8/10 Udmærket
NICOLE
10. feb. 2024
NICOLE
Overnattede 4 nætter i februar 2024
Svar fra Cindy den 29. feb. 2024
Dear Nicole.Thank you for taking the time to give your honest review and we appreciate your ratings on room, location and service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.