Udendørsområde
Tjek tilgængelighed

Anmeldelser af The Madison Concourse Hotel and Governor's Club

3.5 out of 5
The Madison Concourse Hotel and Governor's Club
1 W Dayton St, Madison, WI

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 1241 af i alt 1639 anmeldelser" "
Bedømmelse på 8 − Udmærket. 269 af i alt 1639 anmeldelser" "
Bedømmelse på 6 − Okay. 73 af i alt 1639 anmeldelser" "
Bedømmelse på 4 − Dårligt. 33 af i alt 1639 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 23 af i alt 1639 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

kelsey

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Hotel was clean. Staff was friendly. Walking distance to food, pubs, State Street , University, and the lake
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kaecia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I absolutely love staying here! The room service & meal choices are top tier, the rooms are so nice and very comfortable. Would definitely recommend and will be staying here anytime I’m in the area.
Overnattede 1 nat i maj 2024
Svar fra Nattika den 28. maj 2024
Thank you, Kaecia! We love having you too! Please come back and visit us again soon.

8/10 Udmærket

Gary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel. Good location
Overnattede 3 nætter i maj 2024
Svar fra Nattika den 28. maj 2024
Thank you for staying with us, Gary! We hope to have you back again soon!

2/10 Forfærdeligt

Raheel, Lynnwood

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I recently stayed at this hotel for three days and unfortunately, my experience was far from satisfactory. First and foremost, the hotel staff was unfriendly and not helpful at all. There was no "Do Not Disturb" sign in our room, and when we requested housekeeping at 2 PM because our room hadn't been cleaned yet, we were rudely told that we were on the schedule and they couldn’t expedite it. The amenities were also disappointing. The toilet seats were extremely small and uncomfortable, and the quality of the toilet paper was poor. The shower pressure was so intense it felt piercing. Additionally, the coffee machine in our room was dirty, making it unusable. We had booked a room with one queen bed but were given a room with two queen beds instead. I don't need the extra bed, and it matters to me that I either get what I booked or be upgraded, which did not happen. The parking garage was another issue. It was dingy and had extremely low clearance. If you have an SUV, be prepared to possibly hit something on the ceiling. On the positive side, the hotel is very walkable to dining options and sightseeing areas, which was convenient. Overall, I would not recommend this hotel due to the numerous issues we encountered during our stay.
Overnattede 3 nætter i maj 2024
Svar fra Nattika den 28. maj 2024
We are so sorry to hear you didn't enjoy your stay, Raheel. We actually upgraded your room to a larger room. The original room booked was a room with a queen bed and it's very small. The one you stayed in is quite a bit larger. We also sent communication regarding housekeeping service which you can opt in for a daily service. We appreciate your detailed notes about your experience and will follow up on actionable items right away.

10/10 Fremragende

Melissa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We loved the Governor's lounge, it was nice to sit with a view of the capital building! Staff and service was excellent as well.
Overnattede 2 nætter i maj 2024
Svar fra Tonya den 27. maj 2024
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Anna

Rejste med familie
Synes godt om: Service og personale, faciliteter
The sink in my room had an issue and didn't drain well, not sure how they didn't fix it.
Overnattede 1 nat i maj 2024
Svar fra Nattika den 28. maj 2024
Sorry to hear about the slow drain in your room, Anna. We appreciate you letting us know so we can follow up right away.

10/10 Fremragende

Cynthia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location was perfect for our event
Overnattede 1 nat i maj 2024
Svar fra Nattika den 27. maj 2024
We are so happy to hear you enjoyed your stay with us while attending your event! Hope to have you back again soon!

2/10 Forfærdeligt

Joshua

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Nattika den 28. maj 2024
Sorry to see you did not enjoy your stay. Any information would be greatly appreciated so we could do better in the future. Thank you, Joshua.

10/10 Fremragende

Elizabeth

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved staying here. Everything is within walking distance, the staff are amazing and the amenities are top notch!
Overnattede 1 nat i maj 2024
Svar fra Nattika den 27. maj 2024
Thank you for staying with us and for the perfect score, Elizabeth!

8/10 Udmærket

Dave

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Nattika den 28. maj 2024
Thank you for staying with us, Dave!

10/10 Fremragende

Keri

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the location and kids loved the pool
Overnattede 1 nat i marts 2024
Svar fra Queenie den 26. maj 2024
We're delighted to hear you had a wonderful stay! Thank you for choosing us.

10/10 Fremragende

Marissa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was nice that the parking was under the hotel. We also liked that you needed a room key to get on the hotel floors. Starbucks is right there too!
Overnattede 1 nat i maj 2024
Svar fra Nattika den 27. maj 2024
Thank you for your lovely notes, Marissa! We hope to have you back with us again soon!

6/10 Okay

Linda

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Staff was very friendly and accommodating. Located across from the Capitol building and Saturday Farmers Market on Saturday. Hotel (rooms)itself was old and could use an update. Shower was dangerous. No grab bars and an extremely slippery floor. Disappointed that restaurant on site only served breakfast and lunch. Dinner was in the bar with limited menu.
Overnattede 1 nat i maj 2024
Svar fra Nattika den 27. maj 2024
Thank you for your feedback, Linda. Our floor tiles do meet codes required for slip resistant and safety. If we are fortunate to have you staying with us again, we do have some rooms with grab bars and shower bench.

10/10 Fremragende

Kori

Overnattede 1 nat i maj 2024
Svar fra Queenie den 26. maj 2024
Thrilled to hear you had a 5-star experience! Thank you!

10/10 Fremragende

Christal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Queenie den 26. maj 2024
Thank you for the 5-star rating! We're delighted you enjoyed your stay.

8/10 Udmærket

Terri

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Prompt room service
Overnattede 1 nat i maj 2024
Svar fra Queenie den 25. maj 2024
Thank you for your response, we appreciate your stay!

10/10 Fremragende

Alexandra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This downtown hotel is our favorite place to stay in Madison. The location is incredibly convenient and it has many wonderful amenities, including a restaurant and bar, shuttle service around town and to the airport, and a swimming pool. The rooms are lovely, clean and comfortable.
Overnattede 3 nætter i maj 2024
Svar fra Queenie den 24. maj 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Fremragende

Trista

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I would recommend staying at this hotel. Very clean and updated.
Overnattede 3 nætter i maj 2024
Svar fra Tonya den 24. maj 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Fremragende

Monica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Tonya den 25. maj 2024
Thank you

10/10 Fremragende

Diana

Overnattede 1 nat i maj 2024
Svar fra Tonya den 25. maj 2024
Thank you

10/10 Fremragende

Victoria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a very short stay with an early checkout (4 a.m.) but it would have been great to start longer and appreciate it more. A beautiful place with friendly staff and comfortable rooms. I would definitely come back again.
Overnattede 1 nat i maj 2024
Svar fra Nattika den 23. maj 2024
Thank you for staying with us, Victoria. We look forward to your return.

10/10 Fremragende

Kristal

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay. The hotel was modern, clean, and the staff was friendly and helpful.
Overnattede 1 nat i maj 2024
Svar fra Tonya den 22. maj 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Fremragende

David

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Convenient. Quality. Quiet. Secure.
Overnattede 1 nat i maj 2024
Svar fra Tonya den 21. maj 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Fremragende

Mary

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Beautiful view of the Capitol, especially at night. Very friendly staff. Convenient parking.
Overnattede 1 nat i maj 2024
Svar fra Nattika den 21. maj 2024
So glad you enjoyed your stay, Mary! Hope to see you again soon!

10/10 Fremragende

Code

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quiet, easy and nice to book check in check out only complaint no food included but you pay for what you get otherwise it’s perfect.
Overnattede 3 nætter i maj 2024
Svar fra Tonya den 20. maj 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Fremragende

Kaecia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything about my stay was nothing short of excellent! The food was spectacular, best room service breakfast in bed I think I’ve ever had. Starbucks is in the hotel, so when I checked out I sat and had a coffee before exploring for the day. The Capitol is right behind the hotel! 10/10 will stay here every time I’m in Madison!
Overnattede 1 nat i maj 2024
Svar fra Tonya den 20. maj 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Udmærket

Thomas, port byron

Everything was clean and neat.
Overnattede 2 nætter i maj 2024
Svar fra Tonya den 20. maj 2024
Thank you.

10/10 Fremragende

Bernard

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No
Overnattede 1 nat i maj 2024
Svar fra Tonya den 20. maj 2024
Thank you

10/10 Fremragende

Brooke

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice, clean, quiet.
Overnattede 1 nat i maj 2024
Svar fra Tonya den 20. maj 2024
Thank you

10/10 Fremragende

Samantha

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location!
Overnattede 1 nat i maj 2024
Svar fra Tonya den 20. maj 2024
Thank you

8/10 Udmærket

Cynthia

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Have stayed many times at the Concourse with our 9 pound, elderly little lap dog - this was the first time that we were required to pay a $40 pet fee at check in. This information was not on the Expedia website, and we felt trapped - we arrived with a reservation and had no choice. We would have made another choice if the price was clearly communicated.
Overnattede 1 nat i maj 2024
Svar fra Nattika den 21. maj 2024
Hi Cynthia,Thank you for your feedback. Our hotel just became pet-friendly in the last 1-2 years. We don't have much control over the details of information on the website regarding pets, unfortunately.

10/10 Fremragende

Brittany

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
So beautiful super convenient to everything wish we could have had a better view but it was still super beautiful! Check in was fast the person who checked me it wasn’t the warmest but he still answered my questions!
Overnattede 1 nat i maj 2024
Svar fra Nattika den 21. maj 2024
Thank you so much for staying with us! We appreciate you taking the time to leave us a perfect score!

10/10 Fremragende

Lu

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean rooms.
Overnattede 1 nat i maj 2024
Svar fra Tonya den 20. maj 2024
Thank you

10/10 Fremragende

Elise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Tonya den 15. maj 2024
Thank you

10/10 Fremragende

Crystal

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely property great stay!
Overnattede 1 nat i februar 2024
Svar fra Tonya den 13. maj 2024
Thank you

10/10 Fremragende

Mallory

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was perfect; restaurant in hotel had delicious food
Overnattede 2 nætter i maj 2024
Svar fra Tonya den 10. maj 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Fremragende

Neal, Clovis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Tonya den 10. maj 2024
Thank you

10/10 Fremragende

Kenya

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Capitol building across the street and UW Madison just down the street.
Overnattede 1 nat i maj 2024
Svar fra Tonya den 8. maj 2024
Thank you

6/10 Okay

Gwen

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
We have stayed there twice and unfortunately both times the water ran brown in the bath in our room. On the second visit, the HVAC was making a loud rattling sound every few minutes, an engineer tried to fix it but the tape he put over the panel that was rattling fell off 10min after he left. I had to wedge a pillow over the panel or it would be too loud to sleep
Overnattede 1 nat i maj 2024
Svar fra Nattika den 7. maj 2024
Dear GwenWe will follow up right away. Thank you so much for the information. This should not be happening (the HVAC noise).In regards to the water, that's a bit harder to control depending on downtown construction. We value your feedback and do hope to have you back with us in the future.

8/10 Udmærket

Lori

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Free parking and continental breakfast would be nice
Overnattede 2 nætter i maj 2024
Svar fra Nattika den 6. maj 2024
Thank you for staying with us, Lori.

6/10 Okay

Blake

Synes godt om: Rengøring
Overnattede 2 nætter i maj 2024
Svar fra Nattika den 6. maj 2024
Thank you for staying with us, Blake

10/10 Fremragende

Kevin

Overnattede 1 nat i maj 2024
Svar fra Tonya den 25. maj 2024
Thank you

10/10 Fremragende

Nicole

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Live music in the bar on Friday night. Bartenders were amazing. Staff was helpful and very friendly. The entire building is very clean and quiet. Great downtown location. So many walkable venues and dining options. Not to mentionnthe great view of the Capitol. Would stay again.
Overnattede 1 nat i maj 2024
Svar fra Tonya den 4. maj 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Fremragende

Karen, Sandwich

Overnattede 2 nætter i april 2024
Svar fra Tonya den 22. maj 2024
Thank you

8/10 Udmærket

Christine

Overnattede 3 nætter i april 2024
Svar fra Nattika den 23. maj 2024
Thank you for your feedback, Christine!

10/10 Fremragende

Rebecca

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Nattika den 21. maj 2024
Thank you for staying with us, Rebecca!

10/10 Fremragende

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great spot to stay in Madison. The Governer's Club was a nice extravagance.
Overnattede 2 nætter i februar 2024
Svar fra Nattika den 1. maj 2024
Thank you for staying with us, Richard. We agree The Governor's Club is a great little luxury! We hope to have you back again soon!

2/10 Forfærdeligt

Faith

Overnattede 2 nætter i april 2024
Svar fra Nattika den 1. maj 2024
Oh no! We wish we knew what happened to have made it not a great stay!

10/10 Fremragende

william

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Tonya den 20. maj 2024
Thank you

10/10 Fremragende

Joan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Relaxing stay
Overnattede 1 nat i april 2024
Svar fra Tonya den 29. apr. 2024
Thank you