Udsigt fra overnatningsstedet

Anmeldelser af Hotel Royal

2.5 out of 5
Hotel Royal
431 E. Broadway, Long Beach, CA

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 612 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 247 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 63 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 38 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 45 af i alt 1005 anmeldelser" "

9,0/10

Rengøring

9,2/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Stefanie

Rejste med familie
Synes godt om: Rengøring, faciliteter
Ok hotel, der var hvad der skulle være. Generelt en sjov lugt i gangene. Meget larmende aircon på værelserne.
Overnattede 3 nætter i juli 2022
Svar fra Front Desk Manager den 20. jul. 2022
Thank you so much for taking the time to leave us your rating. We really appreciate your business. We appreciate you letting us know what we can do to improve in the future. Safe travels

8/10 Udmærket

Ivan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lille værelse - fantastisk beliggenhed.
Meget lille værelse med en meget lille seng, hvor madrassen hældte udad til begge sider. Men når det er sagt, så er det alligevel et super overnatningssted. Masser af restauranter, caféer, shoppingmuligheder osv. indenfor 5 min gang. Og kun 10 min gang til super lækker sandstrand og marina. Servicen er super, og parkering i P-hus 200 m fra hotellet i samme gade til kun $ 8,- pr døgn, med fri ind og udkørsel. Det perfekte sted, hvis man vil opleve Long Beach.
Overnattede 3 nætter i juli 2022
Svar fra Jose Moreno den 15. jul. 2022
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

10/10 Fremragende

Teila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

8/10 Udmærket

KEVIN J.

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy checkin
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Claudia

Forretningsrejsende
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Very quaint, charming hotel.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Shuichi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i maj 2024
Svar fra Jose Moreno - General Manager den 18. maj 2024
Dear Shuichi, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. However, if there is anything that you would suggest we add or that you dislike, we are open for feedback. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

8/10 Udmærket

Chizuko

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Jose Moreno - General Manager den 17. maj 2024
Dear Chizuko, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Candice

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Three floors and NO stairs.
Overnattede 1 nat i maj 2024
Svar fra Jose Moreno- General Manager den 7. maj 2024
Dear Candice, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

8/10 Udmærket

Dorothy

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very cute place. Just needs coffee in rooms. But staff was sweet and the room was nice
Svar fra Jose Moreno- General Manager den 8. maj 2024
Dear Dorothy, thank you for choosing Hotel Royal for your recent stay and for taking the time to share your feedback with us. We're delighted to hear that you found our staff sweet and enjoyed your nice room. Your suggestion about having coffee in the rooms is greatly appreciated, and we will certainly consider it for future improvements. We hope to welcome you back soon for another pleasant stay. Thank you for your support and for being our guest a Hotel Royal. Jose Moreno- General Manager

10/10 Fremragende

Kasey

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel ever. Can't beat the amazing staff they are so accommodating. The rooms are top notch 10/10. It feels more like a luxury apartment than a hotel and it's unbeatable for the price. If you're in Long Beach you don't want to stay anywhere but the Hotel Royal. I cannot say enough good things about this place LOVE IT LOVE IT LOVE IT! 👍🛎️🛏️❤️⭐⭐⭐⭐⭐
Overnattede 1 nat i april 2024
Svar fra Jose Moreno-General Manager den 7. maj 2024
Dear Kasey, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

8/10 Udmærket

Renard

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoy my time
Overnattede 2 nætter i april 2024
Svar fra Jose Moreno - General Manager den 30. apr. 2024
Dear Renard, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Emelene, Las Vegas

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Parking spaces are not protected by the hotel. Unsafe parking
Overnattede 1 nat i april 2024
Svar fra Sincerely, Jose Moreno- General Manager den 30. apr. 2024
Dear Emelene, Thank you for choosing Hotel Royal for your recent stay and for taking the time to provide feedback. We are pleased to hear that your had an overall positive experience and appreciate your perfect score. We understand your concern regarding the safety of our parking spaces, and we want to assure you that we take security seriously. While we do rent out the parking spaces, we have security cameras monitoring the lot to help ensure the safety of our guests and their vehicles. Your comments are valuable to us, and we will continue to explore ways to enhance the security of our parking facilities. We hope to have the opportunity to welcome you back for another enjoyable stay. Thank you for your feedback. Sincerely, Jose Moreno- General Manager

10/10 Fremragende

Amy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was clean and mostly quiet and peaceful. We had a deluxe queen room and faced the street. There were nice smelling magnolia trees right out the window. Von's grocery store was just down the street and was convenient for buying food for the room. The staff was very friendly and check in and check out was a breeze. They were very quick to respond and great with communication. The area is very walkable and i give the property and staff 5 stars. The negatives about my stay had nothing to do with the property but there were homeless people all over the town some sleeping on the sidewalk right out front. Even witnessed a guy breaking car windows with a hammer right outside the window. The property is locked and safe. We were never bothered in our room and the bed and pillows were so comfortable that we slept 14 hours when we arrived. Also our room was ready when we arrived and they allowed us to check in early for free and we were about 5 hours early. I dont plan to return to Long Beach but if i ever find myself there again i would definitely stay at the Royal Hotel again.
Overnattede 4 nætter i april 2024
Svar fra Jose Moreno - General Manager den 30. apr. 2024
Dear Amy,Thank you for taking the time to share your experience at Hotel Royal. We are delighted to hear that you enjoyed your stay with us and that you found your room to be quiet, peaceful, and the bed comfortable. We are also please that our staff's friendly service and early check-in assistance made a positive impact on your visit. We apologize for the inconvenience you experienced downtown, but we are glad that you found our hotel safe and secure. Your kind words mean a lot to us, and we look forward to welcoming you back whenever you return to Long Beach. Thank you for choosing Hotel Royal. Sincerely, Jose Moreno-General Manager

8/10 Udmærket

Carly

Overnattede 1 nat i april 2024
Svar fra Jose Moreno - General Manager den 18. maj 2024
Dear Carly, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. However, if there is anything that you would suggest we add or that you dislike, we are open for feedback. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I had trouble with the tv very hard to turn on
Overnattede 1 nat i april 2024
Svar fra Jose Moreno - General Manager den 28. apr. 2024
Hello Kenneth, thank you for taking the time to share your feedback following your recent stay at Hotel Royal. We are delighted to hear that you had an overall excellent experience with us. We apologize for any inconvenience you experienced with the TV during your stay and appreciate you bringing this to our attention. Rest assured, we will investigate the issue further to ensure it is promptly addressed for the comfort of our future guests. We hope to have the pleasure of welcoming you back soon for another exceptional stay. Sincerely, Jose Moreno- General Manager

10/10 Fremragende

Dana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Jose Moreno General Manager den 26. apr. 2024
Dear Dana, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Jose Moreno General Manager den 26. apr. 2024
Dear Jennifer, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Nancy

Overnattede 1 nat i april 2024
Svar fra Jose Moreno - General Manager den 17. maj 2024
Dear Nancy, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

8/10 Udmærket

james

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had two flights of Long stairs to climb with our heavy luggage
Overnattede 1 nat i april 2024
Svar fra Jose Moreno- General Manager den 22. apr. 2024
Dear James, Thank you for sharing your feedback following your recent stay at Hotel Royal. We appreciate your comments regarding having to carry your luggage up two flights of stairs. We apologize for any inconvenience this may have caused. As mentioned in our property description, we do not have an elevator on-site, and we understand that this detail is important for our guests to be aware of when making a booking. Your feedback is valuable to us, and we will continue to ensure that this information is clearly communicated to all our guests to set the right expectations. We hope lo welcome you back and that you will consider staying with us again in the future. Sincerely, Jose Moreno-General Manager

10/10 Fremragende

Yoshie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I definitely come back again in the future!
Overnattede 1 nat i april 2024
Svar fra Jose Moreno-General Manager den 22. apr. 2024
Dear Yoshie, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Chris

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spacious, Clean, Great value
Overnattede 1 nat i marts 2024
Svar fra Jose Moreno - General Manager den 16. apr. 2024
Dear Chris, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

8/10 Udmærket

Riley

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location and great service!
Overnattede 2 nætter i april 2024
Svar fra Jose Moreno - General Manager den 16. apr. 2024
Dear Riley, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Holly

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This hotel is awesome! Funky, artful, clean and well loved. Friendly staff. Will always come here when visiting Long Beach.
Overnattede 1 nat i april 2024
Svar fra Jose Moreno-General Manager den 15. apr. 2024
Dear Holly, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

8/10 Udmærket

Alvin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice location and value. Recomended.
Overnattede 1 nat i april 2024
Svar fra Jose Moreno-General Manager den 15. apr. 2024
Dear Alvin, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

8/10 Udmærket

An

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Jose Moreno - General Manager den 12. apr. 2024
Dear An, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

2/10 Forfærdeligt

Ashton

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Didn’t like anything. Smelt like 3 febreeze cans were sprayed in the room. Shower wasn’t sealed. Sink was in the opposite side of the room in the bedroom and we had less than a foot to walk around the entire bed on each side.
Overnattede 1 nat i april 2024
Svar fra Jose Moreno-General Manager den 10. apr. 2024
Dear Ashton,Thank you for letting us know about the issues you experienced during your recent stay at our property. We apologize for that the room was not up to your expectations, please note your feedback will be shared with our team and we will ensure these items get fixed. Guest satisfaction is our top priority, and you can always notify us of any issues during your stay so we can address your concerns immediately.We hope to welcome you for another visit to our property. Please reach out to me directly to our hotel email if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.Sincerely, Jose Moreno General Manager

10/10 Fremragende

denise

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great value, comfy bed, artsy space, friendly staff, able to walk to water and run along the beach! drawbacks: (small) dishes etc in room were not clean, and (BIG) the management is not eco-friendly. they have large pumps for personal care products- YAY- but do not fill them and instead offer single-use plastics. also, NO RECYCLING on site?! this is CA- i expect better care of our planet, so come on!
Overnattede 2 nætter i april 2024
Svar fra Jose Moreno - General Manager den 8. apr. 2024
Dear Denise, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Idalis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice staff and helpful
Overnattede 1 nat i marts 2024
Svar fra Jose Moreno - General Manager den 8. apr. 2024
Dear Idalis, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Teila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Jose Moreno-General Manager den 1. apr. 2024
Dear Teila, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

6/10 Okay

daniel

Overnattede 2 nætter i marts 2024
Svar fra Jose Moreno-General Manager den 25. mar. 2024
Dear Daniel, Thank you for taking the time to review your stay with us. We will be using your review as an example in upcoming staff training programs so that our employees can understand their impact on the guest experience. We are glad that you could experience the variety of things to see and do in our hotel and I truly appreciate your feedback. Look forward to seeing you again. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Lawrence

Overnattede 2 nætter i marts 2024
Svar fra Jose Moreno - General Manager den 12. apr. 2024
Dear Lawrence, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Jolene

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a great experience. Comfortable bed, quiet, staff were friendly and helpful, parking is available. Clean room with all the amenities. I also borrowed a bike and toured around. There were restaurant options close by. Highly recommend!
Overnattede 1 nat i februar 2024
Svar fra Jose Moreno-General Manager den 22. mar. 2024
Dear Jolene, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

4/10 Dårligt

Thomas

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Jose Moreno-General Manager den 22. mar. 2024
Dear Thomas, Thank you for taking the time to review your stay with us. We are sorry that the room was not up to your expectations. We are glad that you could experience the variety of things to see and do in our hotel and I truly appreciate your feedback. Look forward to seeing you again. Sincerely, Jose Moreno General Manager

6/10 Okay

Israel

Forretningsrejsende
Synes godt om: Service og personale
The parking too far away all other hotels that I stayed I did not have to pay for the parking
Overnattede 1 nat i marts 2024
Svar fra Jose Moreno-General Manager den 22. mar. 2024
Dear Louisiana, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects about the parking charge. Unfortunately, we are located in the downtown area of Long Beach and we rent out our parking spot to a 3rd party. This is the reason why we charge for parking. I will ensure to address your feedback with the team. We hope to welcome you for another visit to our property. Please reach out to us through the email on our website if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back. With much appreciation, Sincerely, Jose Moreno General Manager

10/10 Fremragende

Jason

Rejste med partner, Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
Communication was excellent the room was very clean.
Overnattede 1 nat i marts 2024
Svar fra Jose Moreno-General Manager den 22. mar. 2024
Dear Jason, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

6/10 Okay

Shelby

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was quaint and boutique for sure. The staff was very kind and responsive. I love the amenities they offer of bikes, umbrellas, water, and coffee. The rooms are small and nicely designed. The kitchenette is helpful for people that want to cook while traveling. There was some dirt spots that I didn’t look at for long for my own sanity. The bedding had some dirt stains, the floor still had debris as if unswept, the towels had stains, and the shower wall had starting evidence of what I hope is dirt stains. From what I can tell, not accessible for those that can’t make it up stairs. I felt safe with their door always locked and it was walkable to all the places I needed to go and for food.
Overnattede 2 nætter i marts 2024
Svar fra Jose Moreno-General Manager den 22. mar. 2024
Dear Shelby, Thank you for taking the time to review your stay with us. We are so pleased that you thought the hotel was conveniently situated. We are sorry about the inconvenience with the room. We will be using your review as an example in upcoming staff training programs so that our employees can understand their impact on the guest experience. We are glad that you could experience the variety of things to see and do in our hotel and I truly appreciate your feedback. Look forward to seeing you again. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Alena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Jose Moreno-General Manager den 22. mar. 2024
Dear Alena, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

2/10 Forfærdeligt

Ashley

Synes godt om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra Jose Moreno - General Manager den 7. mar. 2024
Dear Ashley ,I noticed a negative star rating, we would love more feedback on your experience if you would like to contact the hotel. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Bethany

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I have never experienced such friendly staff! I was so impressed!!! Rooms are clean, great location, and the most comfortable beds ever!
Overnattede 1 nat i marts 2024
Svar fra Jose Moreno - General Manager den 4. mar. 2024
Dear Bethany, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Stacy

Overnattede 1 nat i februar 2024
Svar fra Jose Moreno - General Manager den 28. feb. 2024
Dear Stacy, Thank you for choosing our hotel, and for taking the time to review us! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Carla

Overnattede 1 nat i februar 2024
Svar fra Jose Moreno - General Manager den 26. feb. 2024
Dear Carla, Thank you for choosing our hotel, and for taking the time to review us! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Leigh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra Jose Moreno - General Manager den 26. feb. 2024
Dear Leigh, Thank you for choosing our hotel, and for taking the time to review us! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

pietr

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful and nice staff. My mother loved the place as I did.
Overnattede 2 nætter i februar 2024
Svar fra Jose Moreno - General Manager den 22. feb. 2024
Dear Pietr, Thank you for choosing our hotel, and for taking the time to review us! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Ken

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very cozy and comfortable room Good place to enjoy la night!
Overnattede 1 nat i februar 2024
Svar fra Jose Moreno - General Manager den 22. feb. 2024
Dear Ken, Thank you for choosing our hotel, and for taking the time to review us! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

8/10 Udmærket

Jodine

Overnattede 1 nat i februar 2024
Svar fra Jose Moreno - General Manager den 21. feb. 2024
Dear Jodine, Thank you for choosing our hotel, and for taking the time to review us! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

4/10 Dårligt

Brian

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Be very careful. Based on prices and options I knew this would be basic accommodations - but the room was makeshift and very small. Not even enough room to store a small suitcase. There was no closet and the bathroom was so small the sink was in the bedroom. Basically a simple hostel.
Overnattede 4 nætter i februar 2024
Svar fra Jose Moreno-General Manager den 19. feb. 2024
Dear Brian,Thank you for letting us know about the issues you experienced during your recent stay at our property. We apologize for the size of the room, please note your feedback will be shared with our team and we will ensure these items get fixed. Guest satisfaction is our top priority, and you can always notify us of any issues during your stay so we can address your concerns immediately.We hope to welcome you for another visit to our property. Please reach out to me directly to our hotel email if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.Sincerely,Jose Moreno General Manager

8/10 Udmærket

Justin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location
Overnattede 2 nætter i februar 2024
Svar fra Jose Moreno - General Manager den 19. feb. 2024
Dear Justin, Thank you for choosing our hotel, and for taking the time to review us We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Jose Moreno-General Manager den 19. feb. 2024
Dear Michael, Thank you for choosing our hotel, and for taking the time to review us We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Lucy, Ontario

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Jose Moreno-General Manager den 19. feb. 2024
Dear Lucy, Thank you for choosing our hotel, and for taking the time to review us We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

10/10 Fremragende

Alicia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This was our first trip to Long Beach and a last minute booking for one night. We just went on hotels and booked any availability and hotel royal was our first pick. Perfect location. Very friendly and very helpful staff. We are already discussing our next trip and we will be booking here again.
Overnattede 1 nat i februar 2024
Svar fra Jose Moreno - General Manager den 15. feb. 2024
Dear Alicia, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager