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Anmeldelser af HYATT house Los Angeles LAX/Manhattan Beach

3 out of 5
HYATT house Los Angeles LAX/Manhattan Beach
810 S Douglas St, El Segundo, CA

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 498 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 276 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 108 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 56 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 66 af i alt 1004 anmeldelser" "

8,2/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Christina

Overnattede 2 nætter i juli 2023
Svar fra Adi den 12. jul. 2023
I apologize your stay was anything less than satisfying. I hope you give us another try to make it right. Take care and hope to see you soon.

10/10 Fremragende

Stine Klokker Fink

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super oplevelse
Dejligt sted i rolige omgivelser.
Overnattede 1 nat i oktober 2019
Svar fra Sisi den 2. nov. 2019
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Fremragende

Teresa

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were big and comfortable. No compliants.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Araceli, San Diego

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a great choice for our family! We were traveling with my daughters and one of their friends, so we opted for a 2 bedroom suite. It was spacious and clean. The neighborhood felt safe and quiet. Lot's of food options within walking or driving distance. The wifi worked easily. The shampoo, conditioner, and body wash in the bathroom had a great lather. The free breakfast made it easier to get up and go. My favorite thing about our stay though was the staff. They were friendly and helpful. We checked in late in the evening with no issues, and they gave us some food recommendations. When my daughter left behind her gold earrings and her friend her portable speaker, they held them for us at the front desk until we could make our way back to get them. I would recommend this place.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Toneesha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Marco, Sacramento

Good customer service
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jan

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Victor

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay, 20 dollar parking per night is the only negative
Overnattede 5 nætter i februar 2024
Svar fra Adi den 21. maj 2024
Thank you so much for choosing to stay with us, Victor. I am glad you were able to enjoy your stay with us. I look forward to your next visit again. Take and have a great day :)

2/10 Forfærdeligt

Stephen John, VANCOUVER

Synes ikke om: Service og personale
Far too noisy, no sleep in 5 nights, noise caused deliberately by night staff. "Manager ", refused to address the issues.
Overnattede 5 nætter i maj 2024
Svar fra Adi den 21. maj 2024
Thank you for choosing to stay with us, Stephen John. I apologize your stay was anything less than satisfying. Issues were addressed andI understand the fustration this may have cause. I hope to see you again in the near future. Take care!

10/10 Fremragende

Vania O.

Synes godt om: Rengøring
Overnattede 2 nætter i maj 2024
Svar fra Adi den 16. maj 2024
Thank you for choosing to stay with us Vania. We appreciate your business and hope to see you again in the near future. Take care for now and have a great day :)

8/10 Udmærket

Lynn, Los Angeles

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cell phone service coverage.
Overnattede 7 nætter i april 2024
Svar fra Adi den 14. maj 2024
Hi Lynn, thank you for choosing to stay with us. I apologze your stay was anything less than satisfying. We hope to see you again in the near future.

10/10 Fremragende

Lilia A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Parking fee could be included and not a separate charge.
Overnattede 3 nætter i januar 2024
Svar fra Adi den 14. maj 2024
Thank you for choosing to stay with us Lilia. I hope you were able to enjoy the perks here on property. We hope to see you again in the near future. Take and have a great day :)

8/10 Udmærket

Andrea

Rejste med partner
Synes godt om: Rengøring, service og personale
Staff was friendly, hotel was pretty quiet, felt like a safe area. Could use a few upgrades on the outside but the room was spacious. Would stay again.
Overnattede 4 nætter i maj 2024
Svar fra Adi den 14. maj 2024
Hi Andrea! Thank you for choosing to stay with us. I am glad to hear you were able to enjoy the perks on property. I look forward to your next visit with us. Take care for now and see you soon :)

6/10 Okay

Akshay

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Okayish property
Overnattede 1 nat i maj 2024
Svar fra Adi den 14. maj 2024
Thank you for choosing to stay with us Akshay. I apologize your stay was anything less than satisfying. It is our hope you give us another try. Take care and see you during your next visit to LA.

8/10 Udmærket

Duane

Rejste med familie
Synes godt om: Rengøring, service og personale
Very large rooms, separate living and bedroom area
Overnattede 2 nætter i maj 2024
Svar fra Adi den 14. maj 2024
Hi Duane! Thank you for choosing to stay with us. I am glad to hear you were able to enjoyyour stay. I hope to see you again during your next visit. Take care for now and see you soon :)

10/10 Fremragende

Rodrigo

Overnattede 4 nætter i april 2024
Svar fra Adi den 22. maj 2024
Thank you for choosing to stay with us Rodrigo. I am happy to hear you were able to enjoy the perks here on property. I hope to see you again in the near future. Take care and have a great evening. :)

2/10 Forfærdeligt

Anne

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
You need to request housekeeping 24 hours in advance for “safety”. I didn’t make the cut off and they said “we’ll try and get you new towels” - I got back to my room to find I didn’t even get the towels. The hotel rooms go directly to the outside and makes the experience feel very unsafe, especially if you are out early or late when it’s dark. The gym facility is missing half the weights and when I asked at the front desk they seemed a to have no idea. Every morning it was me and a few others fighting over a few (odd selection) of very random, very old weights. I’ve stayed in a Hyatt house before and the standards at this one are miles lower than what I’ve experienced elsewhere. The hotel felt dingy and even the room smelled old. The property has a much higher rating than it should.
Overnattede 3 nætter i april 2024
Svar fra Adi den 14. maj 2024
Hi Anne! Thank you for choosing to stay with us. I apologize your stay was anything less than satisfying. I can assure you this hotel is very safe. It is our hope you give us another try. I hope to see you again in the near future. take care.

8/10 Udmærket

Khaled

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was great. Just make sure to give them notice in advance 24hours to have house keeping to come in an refresh your room or they won’t
Overnattede 4 nætter i april 2024
Svar fra Adi den 14. maj 2024
Hi Khaled! Thank you for choosing to stay with us. I hope you were able to enjoy your stay. I look forward to your next visit with us. Take care for now and see you soon :)

8/10 Udmærket

Joseph John

Overnattede 4 nætter i april 2024
Svar fra Adi den 16. maj 2024
Thank you for choosing to stay with us Joseph John. I hope your were able to enjoy the amenities here on property. I hope to see you again in the near future. Take care for now and have a great day :)

10/10 Fremragende

George

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff specially Eveline she was so nice and allowed me an early check in she made me feel welcome and happy just because this great treatment and amazing stay I will definitely come back!
Overnattede 4 nætter i april 2024
Svar fra Adi den 24. apr. 2024
Thank you so much for choosing to stay with us, George. I am glad to hear you were able to enjoy the perks here on property. I have shared this with Evelyn as well. We look forward to your next visit. Take care and have a great day :)

10/10 Fremragende

Jacob N

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was spectacular very clean. Our room was amazing with great Views.
Overnattede 1 nat i april 2024
Svar fra Adi den 24. apr. 2024
Thank you for choosing to stay with us, Jacob N. I am happy to hear you were able to enjoy the perks here on property. We look forward to your next visit. Take care.

10/10 Fremragende

Howard

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All was good
Overnattede 2 nætter i april 2024
Svar fra Adi den 24. apr. 2024
Thank you for choosing to stay with us, Howard. I am happy to hear you were able to enjoy the perks here on property. We look forward to your next visit. Take care.

8/10 Udmærket

Bradley

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was great. Everyone I interacted with was friendly and helpful. The hotel is in a nice area. Grounds were clean and they had security patrolling the parking lot throughout the night. The room was outdated and the pullout bed was not in good shape. The king bed was comfortable and shower was very nice. Definitely recommend and it’s close to the beach.
Overnattede 1 nat i april 2024
Svar fra Adi den 24. apr. 2024
Thank you for choosing to stay with us Bradley. I hope you were able to enjoy the perks on property. I hope to see you again soon. Take care.

4/10 Dårligt

Bakai

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Adi den 24. apr. 2024
Thank you for stayin with us, Bakai. I apologize your stay was anything less than satisfying. I hope to see you again the next time you are in LA. Take care.

10/10 Fremragende

Christine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing customer service. Great food.
Overnattede 3 nætter i april 2024
Svar fra Adi den 24. apr. 2024
Thank you, Christine for choosing to stay with us. I hope you were able to enjoy your stay. I hope to see you again in the near future. take care :)

10/10 Fremragende

Sabina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Their bathroom smelled wonderful:)
Overnattede 3 nætter i april 2024
Svar fra Adi den 24. apr. 2024
Thank you for choosing to stay with us Sabina. Glad we were able to to make your stay so pleasant. I hope to see you again in the near future. take and have a great evening.

10/10 Fremragende

Ananta, Sioux Falls

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything is great except for the fact that the facility does not have elevators.
Overnattede 2 nætter i april 2024
Svar fra Adi den 16. apr. 2024
Thank you for choosing to stay with us, Ananta. I am glad you were able to enjoy the perks here on property. I hope to see you again during your next visit. Take care and have a great evening :)

10/10 Fremragende

Chia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent place to stay. I don't know why people hae negative reviews about this place. I had a good experience and sta. Breakfast was good, room was clean, the facility was clean. However the parking was not free. Parking fee is $20 per night. Which I was a little disappointed because it didn't state anywhere about parking fee. Though I will definitely return if I am ever in the area again.
Overnattede 2 nætter i april 2024
Svar fra Adi den 17. apr. 2024
Thank you for choosing to stay with us, Chia. Glad you were able to enjoy your stay for the most part. I am sorry you were unaware of parking fee. Parking is posted on our expedia website as well. I look forward to your next visit in town. Take care and have a great evening :)

10/10 Fremragende

Mateo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was great. Did not like that I had to pay $20.00 a night to park in the parking lot
Overnattede 4 nætter i marts 2024
Svar fra Adi den 16. apr. 2024
Thank you for choosing to stay with us, Mateo. I apologize your staywas anything less than satisfying. Parking is posted on our expedia website. I hope to see you againduring your next visit. Take care :)

10/10 Fremragende

Angie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All good
Overnattede 4 nætter i april 2024
Svar fra Adi den 16. apr. 2024
Thank youf or choosing to stay with us, Angie. Glad to hear everything was good with your stay. I hope to see you again during your next visit. Take care :)

10/10 Fremragende

Mary Grace

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like the area and was able to accommodate the whole family. (7 people). Like their breakfast too
Overnattede 1 nat i april 2024
Svar fra Adi den 15. apr. 2024
Thank you for choosing to stay with us Mary Grace. I am happy to see you and your family were ableto enjoy the perks here on property. I hope to see you again in the near future. Take care :)

8/10 Udmærket

Marcus

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
It was a good stay! Only need elevators!
Overnattede 4 nætter i april 2024
Svar fra Adi den 12. apr. 2024
Thank you for choosing to stay with us Marcus. I hope to see you again durung your next visit in LA. Take care and have a great day :)

10/10 Fremragende

Bradley

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great friendly staff
Overnattede 2 nætter i april 2024
Svar fra Adi den 11. apr. 2024
Thank you for choosing to stay with us, Bradley. I appreciate the kind words and strive to give our customers our very best always. I hope to see you again during your next visit to LA. Take care and have a great day :)

8/10 Udmærket

Antonio Landoy Layag

Rejste med familie
Good location, affordable. But it did not reach my expectation.
Overnattede 4 nætter i april 2024
Svar fra Adi den 10. apr. 2024
I apologize your stay was anything less than satisfying. It is our hope you give us another try. I hope to see you again in the near future.

10/10 Fremragende

Stella Trevino

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We didn't know about the parking fee and we had loud noise music from the guest under us
Overnattede 3 nætter i april 2024
Svar fra Adi den 10. apr. 2024
Thank you for staying with us, Stella. I am glad you an dyour family was able to enjoy your stay with us. I apologize for the music, security was sent over right away. I hope to see you again in the near future. Take care.

10/10 Fremragende

Ricardo

Overnattede 7 nætter i marts 2024
Svar fra Adi den 14. maj 2024
Hi Ricardo Thank you for choosing to stay with us. I am glad to hear you were able to enjoy the perks on property. I look forward to your next visit with us. Take care for now and see you soon :)

6/10 Okay

Srividhya

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
There was no elevator to go to the suites. There was a railway line closer to the building where we got the room. And there was constant noise whenever the train crossed. I specifically asked the front desk agent whether there will be noise but then she said it wont be the case. But it turned out otherwise. Also, they didnt give us any rooms on 1st floor even when I asked for it. The front desk agent didnt give any good reason. We had to climb 3 floors to get all of our luggage as there was no elevator. This was not mentioned anywhere on the expedia website or the hotel website. Parking was an extra $20. The kitchenette was good and stocked with cookware, dishwasher, sink, fridge etc. The sofa bed was not comfortable so we had to get extra blanket and sheets (they didnt have comforter or extra pillows). The room had a walk in closet for keeping luggage and clothes. There is also a deposit of $250 or $500 for incidental expenses. The place was decent. Breakfast didnt have lot of vegetarian options. But for the money we paid $220 per night, it seemed over priced. We were just staying for 1 night and didnt want to argue with them.
Overnattede 1 nat i april 2024
Svar fra Adi den 10. apr. 2024
Thank youi for staying with us, Srividhya. I apologize your stay was anything less than satisfying. Please note, all amenities and deposits are posted on the expedia website. It is our hope you give us another try. I hope to see you again in the near future. Take care and have a great day.

8/10 Udmærket

Tori Lee

Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very friendly and accommodating. I was in aware of the parking fee and wish Expedia made that clear but other than that amazing stay
Overnattede 3 nætter i april 2024
Svar fra Adi den 6. apr. 2024
Thank you for staying with us, Tori Lee. I hope you were able to enjoy the perks here on property.I hope to see you again during your next visit to LA. Take care and have a great day :)

2/10 Forfærdeligt

Willie M

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pros: Chromocast, large shower Cons:1. You have to call front desk to reserve room cleaning service 24 hrs in advance LOL! Which really means- no housekeeping service. I called to reserve twice and never showed. After awhile will see alot of trash outside of doors of tenants for pick up. Just not a good look. 2. Bugs on living room carpet and bathroom floor (Silverfish?) Yuck. Problably because not cleaned 3. Lumpy, hard, rocky, very uncomfortable bed 4. Parking Scam. You have to display Parking permit after filling out license plate, make model. But was given tow warning and charged $20 for not displaying permit and "invalid" license plate. What? how could license plate be invalid? How else would I receive permit without license plate number? Should have just been a warning only. 5. Front desk terrible customer service. Could care less about tenants. Very unsettleing when on check-in an employee is threatenng to evict someone on the phone in front of other customers. Then totally ignored me to talk to another employee about unrelated subject. Phone conversation should have been handled somewhere else. Luckily the young lady with glasses stepped in to finally assign a room. 6. Given wrong room. Given handicapped room 7 Next to a Metrorail so may hear loud train every 10 mins. The usual thin walls. Pooryl managed. Obviously will not recommend.
Overnattede 4 nætter i marts 2024
Svar fra Adi den 6. apr. 2024
Thank you for staying with us Wiilie. I apologize for the experience you have endure. We strive to give the best customer service we can to each and every guest on property. It is our hope you give us another chance to make it right. I hope you have a great day.

6/10 Okay

Luisa

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The room I stayed was very dusty and very out dated. The carped was ripped. The sheets had stains. I tried to change to another room but the hotel was not able to accommodate me.
Overnattede 5 nætter i marts 2024
Svar fra Adi den 6. apr. 2024
Thank you for staying with us, Luisa. I apologize yourr stay was anything less than satisfying. It is our hope you give us another try to make it right. Take care and have a great day:)

8/10 Udmærket

Amesha, Marion

Synes godt om: Service og personale
It was ok. Didnt like that the pull out bed had no cushion. It was like laying on springs.
Overnattede 4 nætter i marts 2024
Svar fra Adi den 6. apr. 2024
Thank you for choosing to stay with us, Amesha. I apologize your stay was anything less than satisfying. Ihope to see you again in the near future. Take care.

10/10 Fremragende

Marlyn Silverio

Nice place, good breakfast.
Overnattede 4 nætter i marts 2024
Svar fra Adi den 3. apr. 2024
Thank you for choosing to stay with us Marlyn. I am hppy to see you were able to enjoy the perks here on property. I hope to see you again during your next visit to LA. Take care and have a pleasant week. :)

10/10 Fremragende

Korina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Adi den 3. apr. 2024
Thank you for choosing to stay with us Korina. I am hppy to see you were able to enjoy the perks here on property. I hope to see you again during your next visit to LA. Take care and have an awesome week. :)

10/10 Fremragende

Maribel

Rejste med familie og småbørn
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
It was a nice stay!. The only thing that I didn’t like was the bed that was very sunken in and the shower wasn’t properly clean. But other than that it was a nice stay. Very spacious, family friendly, area is friendly and safe
Overnattede 4 nætter i marts 2024
Svar fra Adi den 3. apr. 2024
Thank you for choosing to stay with us Maribel. I apologize your stay was anything less than satisfying.I have spoken to our housekeeping department in regards to your notes. I hope to see you again during your next visit to LA. Take care and have a pleasant week. :)

10/10 Fremragende

Vanna, Savage

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i marts 2024
Svar fra Adi den 3. apr. 2024
Thank you, Vanna, for staying with us. I hope you enjoyed your time here at the Hyatt House Manhattan Beach. Hope to see you again in the near future. take care.

8/10 Udmærket

Frederick and Karen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
My only critique is the shower drained very slow.
Overnattede 3 nætter i marts 2024
Svar fra Adi den 30. mar. 2024
Thank you for staying with us, Frederick and Karen. I apologize your stay was anything less than satisfying. I hope you come back to visit us again in the near future. take care

8/10 Udmærket

Hernan Perez

Rejste med familie
Synes godt om: Service og personale, faciliteter
The carpets were kinda gross everything seemed a lil dirty and there was a child's sock on the bathroom floor next to the toilet
Overnattede 5 nætter i marts 2024
Svar fra Adi den 29. mar. 2024
Thank you for choosing to stay with us, Hernan Perez. I apologize your stay was anything less than satisfying. It is our hope you give us another try. I hope to see you again during your next visit, take care.

10/10 Fremragende

Ariel

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are super confortable with all you need for a long stay. All the staff was awesome starting with the hotel manager. She was always on top of all our needs. Highly recommended hotel in a great location.
Overnattede 7 nætter i marts 2024
Svar fra Adi den 29. mar. 2024
Thank you for choosing to stay with us, Ariel. I appreciate the kind wirds and will celebrate with the entire team. Feedback such as yours lets us know we are in the right direction to make our hotel better. We will see you again, during your next visit. Take care and have a great weekend :)

8/10 Udmærket

Patrick

Synes godt om: Rengøring, faciliteter
No elevator
Overnattede 1 nat i marts 2024
Svar fra Adi den 27. mar. 2024
Thank you for choosing to stay with us, Patrick.I hope you were able to enjoy your stay with us. I hope you give us another chance. Take care.

4/10 Dårligt

Jeannine

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The metro station is less than 100 yards away!! Every 10 minutes it would go by from 6 am to 1 am!!!!!! The room was never cleaned once in the 6 days. We went to the front after 3 days and they said we have to book it and pay an additional 20 bucks if we want it done. The pool was cold. 1 bbq half worked the other I could not get lit. I had to ask for Foil as they didnt have any with the bbq. We asked for some butter and they said it was under lock and Key. The towels were small and thin. No scrubby to clean dishes. Breakfast ended at 930 by 931 it was all away. I saw people grabbing bagels as they were putting it away. It seemed like a homeless person was living there. She asked to use my phone because she could not charge hers. I said no and walked away and she said I didnt have to be like that. The carpet is old and worn. Would not use expedia ever again because they had the hotel rated as 8.75 out of 10. The staff were pleasant.
Overnattede 6 nætter i marts 2024
Svar fra Adi den 27. mar. 2024
Thank you for staying with us, Jeannine. I apologize your stay was anything less than satisfying.Feedback such as yours helps us make our hotel better. Sorry you had a poor experience during your stay. I hope you give us another chance in the near future.