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Anmeldelser af Golden Sails Hotel

2.5 out of 5
Golden Sails Hotel
6285 E Pacific Coast Highway, Long Beach, CA

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 392 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 282 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 174 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 71 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 83 af i alt 1002 anmeldelser" "

7,6/10

Rengøring

8,4/10

Service og personale

7,2/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Sofie

Overnattede 1 nat i januar 2022
Svar fra JeremyGordon den 4. feb. 2022
Thank you!

10/10 Fremragende

Amanda

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everyone at the front desk was great! Beds were comfy, great area everything you need around! We will definitely come back! People say it’s out dated but honestly it’s great and very clean. No complaints from us!!! Thank you golden sails!
Overnattede 3 nætter i maj 2024

6/10 Okay

jene

Rejste med partner
Synes ikke om: Rengøring
Ok
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Holly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was very helpful and knowledgeable and my room was very clean!
Overnattede 1 nat i maj 2024

10/10 Fremragende

A.

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked that the price was reasonable my room was comfortable and clean it was more than expected not bad at all I would definitely book again your own sliding door with chairs to over look well kept property swimming pool,washer& dryer, vending machine, T.V selection is awesome 👍 microwave,frig
Overnattede 1 nat i maj 2024
Svar fra Ivan G. den 15. maj 2024
Dear A.,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated.Thank you for choosing Golden Sails! All The Best,Ivan GalvezFOMGolden Sails

2/10 Forfærdeligt

Brandy, Orcutt

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I paid $400 for the jacuzzi and it was a shower and jacuzzi like a two in one who want to relax in a jacuzzi where it’s a public shower and the smoke Lamar kept me up like the battery was dead and the air conditioner was loud and took 45 mins to warm up and start and loud the carpets dirty and when I got towels from maid there was a better room then I was given first experience was a trashy experience there price is over reared looked like an old seniors rest home
Overnattede 2 nætter i maj 2024
Svar fra Ivan G. den 15. maj 2024
Dear Brandy,Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the smoke alarm and dirty carpet. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Golden Sails! All The Best,Ivan GalvezFOMGolden Sails

10/10 Fremragende

Kristina

Overnattede 5 nætter i april 2024

10/10 Fremragende

John

Overnattede 1 nat i februar 2024

10/10 Fremragende

Gabe

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like everything it was an awesome stay plus I was able to book a room with a in room Jacuzzi.
Overnattede 1 nat i april 2024
Svar fra Ben den 28. apr. 2024
Glad to hear you enjoyed your stay! We look forward to seeing you again next time you're in the LB area.

4/10 Dårligt

Roger

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location on PCH .The lobby and the inner courtyard are nice and well maintained . The rest of the property - the exterior, rooms ,and parking lot surface need major improvements .
Overnattede 2 nætter i april 2024
Svar fra Ben den 28. apr. 2024
Roger, Thank you for your feedback -- we're working our hardest to repair what we can to improve guest experience, and we take your feedback seriously. We'll gladly pass this on up, and hopefully next time you're in town we'll be further along in our renovations and you'll be able to enjoy fresher accommodations at the same great location.

10/10 Fremragende

Chris

Overnattede 4 nætter i april 2024
Svar fra Ivan G. den 15. maj 2024
Dear Chris,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated.Thank you for choosing Golden Sails! All The Best,Ivan GalvezFOMGolden Sails

8/10 Udmærket

john

Synes godt om: Rengøring, service og personale
big rooms, comfy bed, clean bathroom. extremely gracious staff and housekeeping
Overnattede 3 nætter i april 2024
Svar fra Ben den 28. apr. 2024
Thanks for taking the time to give us some love, John! I'm so glad you had a good experience, especially with our staff. We hope to see you again soon!

10/10 Fremragende

Joshua

Forretningsrejsende
Would stay again
Overnattede 2 nætter i april 2024
Svar fra Ben den 28. apr. 2024
And we'd love to have you back, Joshua!Thanks for taking the time to let us know you enjoyed your stay.

6/10 Okay

Edward

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Someone was screaming outside at about 3AM
Overnattede 3 nætter i april 2024
Svar fra Ben den 28. apr. 2024
Edward, Thanks for your feedback. I do hope you reached out to the Front Desk at the time, as we have security and front desk staff overnight to ensure guests have a pleasant stay and a restful night. Hopefully your accommodations were adequate and you were able to get back to sleep, and enjoyed the rest of your stay. If you're back in Long Beach in the future, we hope you consider us when choosing a place to stay.

2/10 Forfærdeligt

CHANGWOO

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Ben den 28. apr. 2024
Sorry to see that you had an unpleasant experience during your stay. Please let us know if you have any specific questions or concerns so that we may address them and work on making improvements for future guests.

10/10 Fremragende

Shall, Los Angeles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Ben den 28. apr. 2024
Looks like you had a good experience visiting us, Shall. Thanks for taking the time to let us know! Happy Travels!

8/10 Udmærket

Aimee

This is a dingy but close to the venue I was going to. It was a bit noisy from street traffic. My room was bit grungy and the hair dryer didn’t work. They also took a $100 deposit and only returned $68 without explanation. It’s within walking distance of a few restaurants but not worth spending another night there. I would not stay here again.
Overnattede 2 nætter i februar 2024

6/10 Okay

Samantha

Rejste med familie
Synes godt om: Rengøring, service og personale
Overall, this property was a great stay for the price and location. It is outdated, but clean and provided basic necessities. My main complaint would be that the fire alarm went off around 430AM one night during our stay and was not turned off for about 45 minutes. It was a false alarm thankfully, but it was so loud in our room that we had to wait the entire time in the lobby. I was extremely surprised that nobody reached out to us to reimburse us for the night (we were there 6 days).
Overnattede 6 nætter i april 2024

8/10 Udmærket

Paulette

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i februar 2024

8/10 Udmærket

adam

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Pamela

Synes godt om: Service og personale
staff was excellent
Overnattede 1 nat i marts 2024

10/10 Fremragende

Lamont

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Its nice close to beach and shopping
Overnattede 2 nætter i oktober 2023
Svar fra Ben den 28. apr. 2024
Thanks for your feedback, Lamont!Looks like you had a pleasant experience. Thanks for taking the time to review us.

8/10 Udmærket

Joaquin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Las instalaciones son viejas y no aceptan pagos en efectivo
Overnattede 2 nætter i marts 2024

2/10 Forfærdeligt

Mahrya

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is run down. The heater didn’t work. There is a cold draft that comes through the front door because there is a huge gap and I was immediately itching which leads me to believe there were bed bugs. The towels felt damp like they had never fully dried. When I called the front desk I was told it was just the humidity. They didn’t offer to bring new towel. I wanted to leave but couldn’t afford to book another hotel. Also this one was way overpriced and misleading on their ad in Expedia. There is no hot tub and no dining facilities. I was also afraid to park my car in the back.
Overnattede 1 nat i marts 2024

6/10 Okay

Vicki

Overnattede 2 nætter i marts 2024

6/10 Okay

Annoin

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Cassidy

Overnattede 1 nat i marts 2024

8/10 Udmærket

wendi

Overnattede 1 nat i marts 2024

8/10 Udmærket

Karen

Overnattede 5 nætter i marts 2024

10/10 Fremragende

Debbie

Overnattede 2 nætter i marts 2024

6/10 Okay

Eliane

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Nice and friendly staff. Convenient location, close to CSU, Long Beach and beach. Hotel is older, elevator was broken.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Michael

Overnattede 1 nat i marts 2024

10/10 Fremragende

Alden

Synes godt om: Rengøring, faciliteter
They're staff was very accomodating and professional.
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Pam

Overnattede 2 nætter i februar 2024

10/10 Fremragende

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location for what we needed to do.
Overnattede 2 nætter i marts 2024
Svar fra Ben den 28. apr. 2024
Glad to hear we fit so nicely into your travel plans, Richard. And thanks for taking the time to review us! Keep us in mind next time you're in the area; we'd love to have you back!

10/10 Fremragende

Vera, Tacoma

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location, courteous staff, as a senior i felt safe.
Overnattede 2 nætter i februar 2024
Svar fra Ben den 28. apr. 2024
Vera, I'm so glad to hear you felt safe and that the staff made you feel comfortable and welcome -- all of those things sure do help us get a good nights sleep. Thank you for taking the time for writing us a review. And we look forward to hosting you here again the next time you visit Long Beach.

2/10 Forfærdeligt

Jean-Marc

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
my room has not been clean for 2 days in row. It was no breakfast, no restaurant as it was promoted on expedia website, as well no bars.
Overnattede 4 nætter i februar 2024

4/10 Dårligt

Warren

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The TV is absurdly small and the bed was terrible
Overnattede 2 nætter i februar 2024
Svar fra Ben den 28. apr. 2024
Warren, I'm so sorry to hear you weren't satisfied with your stay. We're working every day to make improvements and I will add these two items to my list to discuss in our next staff meeting.

10/10 Fremragende

Alden

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were very accommodating.
Overnattede 4 nætter i februar 2024

10/10 Fremragende

Douglas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My Go To in LBC
The Golden Sails Hotel is my go to accmodation in Long Beach. While not the fanciest or newest property, it is clean, well maintained, resonably priced, and the staff is very accommodating.
Overnattede 4 nætter i februar 2024

10/10 Fremragende

Sandra

Overnattede 2 nætter i februar 2024

10/10 Fremragende

stephanie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful place
Overnattede 1 nat i februar 2024

6/10 Okay

Jonathan

You get what you pay for
Overnattede 1 nat i februar 2024

8/10 Udmærket

Patricia

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The front of the property was intimidating. I almost turned around and went somewhere else but I went inside and the front desk area was very nice. Clean and then the pool area was very nice. Very clean. The rooms were very nice. It's just the front of the property when you're driving by. If I didn't know what the inside look like, I would have kept driving
Overnattede 1 nat i februar 2024

8/10 Udmærket

Juan

Overnattede 2 nætter i februar 2024

10/10 Fremragende

Kristy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just love the whole experience
Overnattede 1 nat i februar 2024
Svar fra Deborah Comouche - General Manager den 24. feb. 2024
thank you for taking the time to do this review. We are so pleased that you experience was a good one and hope to see you again in the future. In the meantime, stay safe and healthy.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

6/10 Okay

Timothy

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The property was as clean as possible since its glory days during the Ford administration.
Overnattede 1 nat i februar 2024

6/10 Okay

Stacy

The property is very old and outdated. Countertops and cabinets are discolored.
Overnattede 1 nat i februar 2024

8/10 Udmærket

MITSURU

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
近隣で食事出来る場所が少ない。ただバスがひんぱんに走っているのでSeals BeachやLong Beach Down Townまで行けるのでさほど不満ではない
Overnattede 3 nætter i februar 2024
Svar fra Deborah Comouche - General Manager den 24. feb. 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the issues you had while staying at our hotel. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Golden Sails! All The Best,Deborah ComoucheGeneral ManagerGolden Sails Hoteldcomouche@goldensailshotel.com15625961631

10/10 Fremragende

Ami

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel. Great location
Nice hotel. Great location. Ask to stay in back so you don’t hear the busy road. Room had refrigerator, microwave and coffee maker with coffee. Would stay here again.
Overnattede 1 nat i januar 2024
Svar fra Deborah Comouche - General Manager den 13. feb. 2024
Thank you for taking the time to do this review. We are pleased to hear that you enjoyed your stay with us and hope that we will see you again in the future.In the meantime, stay safe and healthy.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel