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Anmeldelser af Best Western Plus Carriage Inn

3.5 out of 5
Best Western Plus Carriage Inn
5525 Sepulveda Blvd, Van Nuys, CA

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 605 af i alt 1121 anmeldelser" "
Bedømmelse på 8 − Udmærket. 293 af i alt 1121 anmeldelser" "
Bedømmelse på 6 − Okay. 115 af i alt 1121 anmeldelser" "
Bedømmelse på 4 − Dårligt. 58 af i alt 1121 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 50 af i alt 1121 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,0/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Henrik

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel med god service og dejlig pool.
Hvis man har et ønske om at bo i Los Angeles, men samtidig foretrækker et roligt og sikkert sted med pool og spabad, kan dette hotel bestemt anbefales. Man skal dog være opmærksom på en konstant larm fra både motorvej og omfartsvej, men i betragtning af, at man er så tæt på centrum af LA er det ok.
Overnattede 2 nætter i juli 2023
Svar fra Front Office Supervisor den 13. jul. 2023
You have such a beautiful family! Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We hope you come to stay with us again!

10/10 Fremragende

Nabil

Overnattede 2 nætter i januar 2023
Svar fra Colton - Front Desk Lead den 27. jan. 2023
Thank you for taking the time to rate your recent stay with us! Your feedback is greatly appreciated and valued.

10/10 Fremragende

Susanne Godsk

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i august 2022
Svar fra Front Office Manager den 29. aug. 2022
Susanne-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

2/10 Forfærdeligt

Jordan

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Let me preface by saying the front clerks did a great job by making a horrible experiance an ok one so an added star for that, they run a tight ship. My complaint is in regards to the hotel itself. Loud banging on my front door and shared wall in the room next to me. Cannot believe the hotel allows guests like this
Svar fra Management den 21. maj 2024
Jordan thank you for providing feedback, we always encourage guest to report these issues immediately to be able to assist with a room change or to call the guest to quiet down. We cannot predict what type of guests we will have at check in.

10/10 Fremragende

Wendy

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Smooth check in and the room was clean and neat
Overnattede 1 nat i maj 2024
Svar fra Front Office Supervisor den 21. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Udmærket

Brenda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was nicely updated and suitably luxurious. My only complaint was that the vending machines only took credit cards and when I tried to use it i kept getting network errors.
Overnattede 1 nat i maj 2024
Svar fra Front Desk Supervisor den 19. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fremragende

Deirdre

Synes godt om: Rengøring, service og personale
I’d
Overnattede 1 nat i maj 2024
Svar fra Front Office Manager den 18. maj 2024
Deirdre-Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fremragende

Thomas L

Synes godt om: Rengøring
Overnattede 7 nætter i maj 2024
Svar fra Front Office Manager den 17. maj 2024
Thomas-Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fremragende

Kristi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was super great
Overnattede 1 nat i maj 2024
Svar fra Front Office Manager den 17. maj 2024
Kristi-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Udmærket

Michael

Nice rooms, clean sheets
Overnattede 1 nat i maj 2024
Svar fra Front Office Supervisor den 14. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fremragende

Arnold

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The place is very quiet and parking is easy
Overnattede 1 nat i maj 2024
Svar fra Front Office Supervisor den 14. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

6/10 Okay

Barbara

Rejste med familie
Unfortunately, unknowingly selected a room next to the street where there was a lot of noisy traffic and the guests in the next room were able to be heard in the middle of the night. No tissue and the soap dispenser for body wash did not work properly.
Overnattede 2 nætter i maj 2024
Svar fra Front Office Supervisor den 14. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

6/10 Okay

Cinthya

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Front Office Supervisor den 14. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fremragende

Karina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Front Office Supervisor den 14. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

8/10 Udmærket

Patti

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was nice to have a restaurant on site.
Overnattede 2 nætter i maj 2024
Svar fra Front Office Manager den 11. maj 2024
Patti-Thank you for taking the time to rate and review you recent stay with us. You're feedback is greatly appreciated and valued.

4/10 Dårligt

BARBARA, CARLSBAD

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
staff was rude and unfriendly, they charge to park your car $12 This is a motel. Way to much $ for what you get
Overnattede 1 nat i marts 2024
Svar fra Front Office Supervisor den 11. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fremragende

Elvis

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a good time and no issues.
Overnattede 4 nætter i april 2024
Svar fra Front Office Supervisor den 10. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

4/10 Dårligt

Jordan

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I usually have a good stay here but the environment was rather noisy and there was a sign that said they protect their hotel workers by giving them the ability to use the panic button. Even if that is true, why was that sign in my room. Weird.
Svar fra Front Office Supervisor den 9. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fremragende

Joanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Front Office Supervisor den 9. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fremragende

Katherine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
As always a very pleasant place to stay.
Overnattede 3 nætter i april 2024
Svar fra Front Office Supervisor den 8. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fremragende

Brenna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Front Office Supervisor den 8. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fremragende

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good room, Denny's on site and excellent hot tub
Overnattede 5 nætter i april 2024
Svar fra Front Desk Supervisor den 5. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fremragende

Esther

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Me encanto no tengo palabras super feliz
Overnattede 1 nat i maj 2024
Svar fra Front Desk Supervisor den 5. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued

10/10 Fremragende

Zuany

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quick check in and staff was nice
Overnattede 1 nat i maj 2024
Svar fra Front Desk Supervisor den 4. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fremragende

Marissa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was well staffed and there was always multiple staff caring for the property. Great to see that this facility is well managed and cared for!
Overnattede 3 nætter i april 2024
Svar fra Front Office Supervisor den 2. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fremragende

Christian

Overnattede 1 nat i april 2024
Svar fra Front Office Supervisor den 21. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

6/10 Okay

Raegen

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
It was a noisy. All staff were friendly.
Overnattede 2 nætter i april 2024
Svar fra Front Office Supervisor den 1. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fremragende

Mariano

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
First
Overnattede 2 nætter i april 2024
Svar fra Front Office Supervisor den 30. apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Udmærket

Saul

Rejste med partner
Synes godt om: Rengøring, service og personale
Everything I like
Overnattede 2 nætter i april 2024
Svar fra Front Office Supervisor den 30. apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

4/10 Dårligt

Leila

Rejste med familie, Rejste med partner, Rejste med kæledyr
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
No bbqs and dooggie baags ripped in half. My room was located by the Freeway.
Overnattede 4 nætter i april 2024
Svar fra Management den 30. apr. 2024
Hello Leila, our location does not advertise BBQs and we do apologize for the doggie bags. I will take a look at them. Thank you for bringing that to our attention.

10/10 Fremragende

Luis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy limpio
Overnattede 1 nat i april 2024
Svar fra Front Office Supervisor den 30. apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fremragende

Alejandro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Extremely Clean
Overnattede 2 nætter i april 2024
Svar fra Front Office Supervisor den 30. apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

2/10 Forfærdeligt

Alfonso

Rejste med partner
Más o menos
Overnattede 1 nat i april 2024
Svar fra Front Office Manager den 28. apr. 2024
Alfonso-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We're sorry you were not happy with your stay.

10/10 Fremragende

Kristyan, North Las Vegas

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay
Overnattede 1 nat i april 2024
Svar fra Front Office Supervisor den 26. apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fremragende

mohammed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Front Office Supervisor den 16. maj 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

4/10 Dårligt

Brooke

Forretningsrejsende
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The room next to me is banging on the walls and loud. Kids running up and down hallways.
Overnattede 1 nat i april 2024
Svar fra Management den 23. apr. 2024
Its best to contact the Front Desk that way we can tell the guest be mindful or offer a room change. We apologize for the inconvenience.

8/10 Udmærket

Susanne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Verkehrstechnisch gut gelegen mit ausreichend Parkplätzen. Leider funktionierten Waschmaschine und Trockner nicht richtig, so dass unsere Wäsche weder sauber gewaschen wurde noch anschließend trocken aus dem Trockner kam. Das ganze investierte Geld futsch und nasse Wäsche von 4 Personen, super. Ersatz bzw. Abhilfe wurde seitens des Hotels nicht angeboten.
Overnattede 2 nætter i april 2024
Svar fra Front Office Manager den 22. apr. 2024
Susannne-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We're sorry for the problem you experienced with the washer and/or dryer.

10/10 Fremragende

Davina

Synes godt om: Rengøring, service og personale
Cool
Overnattede 2 nætter i april 2024
Svar fra Front Desk Supervisor den 22. apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fremragende

Bradley

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love this place!
Overnattede 5 nætter i marts 2024
Svar fra Front Desk Supervisor den 21. apr. 2024
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Udmærket

Oleg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place to stay
Overnattede 2 nætter i april 2024
Svar fra Front Office Manager den 17. apr. 2024
Oleg-Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

6/10 Okay

Anabel

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
We checked in late at night and the gentleman at the desk 4/15/24 at 11pm was very rude and racist by clearly expressing different treatment towards us and his current customers plus took approximately 15min to check in
Overnattede 1 nat i april 2024
Svar fra Front Office Manager den 17. apr. 2024
Anabel-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We're sorry you were not happy with the service given upon check in . We will work hard to fix the issues.

10/10 Fremragende

Andrey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Front Office Manager den 13. apr. 2024
Andrey-Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fremragende

Bostjan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Front Desk Supervisor den 12. apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fremragende

Brenda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a great stat! And pet friendly!
Overnattede 2 nætter i april 2024
Svar fra Front Office Supervisor den 11. apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Udmærket

Keith

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good sized rooms. Clean and well maintained. Handy location for freeway and very good base for LA visit ( Hollywood, Universal, Venice, Mulholland etc). Plenty of parking. This was our 2nd visit and we will use again when next in LA area. Dining limited as only option is Denny's. No other restaurants within walking distance but plenty if you are willing to drive a short distance. I would recommend this hotel.
Overnattede 5 nætter i marts 2024
Svar fra Front Office Supervisor den 10. apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fremragende

Viridiana

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
….
Overnattede 1 nat i marts 2024
Svar fra Front Office Supervisor den 9. apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fremragende

Norbert

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Extremely well kept and updated. Great value for money!
Overnattede 2 nætter i april 2024
Svar fra Front Office Supervisor den 8. apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fremragende

Scarlette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Front Office Supervisor den 8. apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

10/10 Fremragende

Randa

Overnattede 2 nætter i februar 2024
Svar fra Front Office Supervisor den 8. apr. 2024
Thank you for taking the time to rate your recent stay with us. Your feedback is greatly appreciated and valued.

8/10 Udmærket

Lamarcus

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good stay
Overnattede 2 nætter i februar 2024
Svar fra Front Office Manager den 6. apr. 2024
Lamarcus-Thank You for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.