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Anmeldelser af The Mitre, Hampton Court

4 out of 5
The Mitre, Hampton Court
Hampton Court Road, Hampton Court, Surrey, East Molesey, England

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 140 af i alt 184 anmeldelser" "
Bedømmelse på 8 − Udmærket. 24 af i alt 184 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 184 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 184 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 184 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Julie, Mill Creek

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely breakfast! Beautiful well maintained property and friendly staff. Comfortable sleep!
Overnattede 1 nat i maj 2024
Svar fra LG den 26. maj 2024
Dear Kulie,Thank you for your kind review and we look forward to your next visit.Best RegardsThe Mitre Team

10/10 Fremragende

Samantha

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Would highly recommend
Overnattede 1 nat i maj 2024
Svar fra LG den 21. maj 2024
Dear Samantha,Thank you for your kind words and we look forward to your next visitBest RegardsThe Mitre Team

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra LG den 13. apr. 2024
Dear Mark,Dear Margaret,Thank you for your kind review and we look forward to your next visit.Best RegardsThe Mitre Team

10/10 Fremragende

Lars

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Next to Hampton Court Palace and Bushy Park
Overnattede 1 nat i april 2024
Svar fra LG den 13. apr. 2024
Dear Lars,Dear Margaret,Thank you for your kind review and we look forward to your next visit.Best RegardsThe Mitre Team

10/10 Fremragende

Edmundo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a great hotel. Lots of interesting features.
Overnattede 1 nat i marts 2024
Svar fra LG den 2. apr. 2024
Dear Edmundo,Thank you for your kind review and we look forward to your next visit.Best RegardsThe Mitre Team

10/10 Fremragende

Paul

Overnattede 1 nat i februar 2024
Svar fra LG den 25. mar. 2024
Dear Paul,Thank you for your high rating and we look forward to welcoming you back soon.Best RegardsThe Mitre Team

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Lovely hotel and staff
Hotel ambience is great, but due to bad sound proofing it's too noisy and didn't get a good night's sleep.
Overnattede 1 nat i februar 2024
Svar fra LG den 19. feb. 2024
Dear Guest,Thank you for sharing your feedback. We are very sorry to hear you had to experience some nouce from the rooms above and apologies for any inconveniance caused.Best RegardsThe Mitre Team

10/10 Fremragende

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra LG den 7. feb. 2024
Dear Robert,Thakn you for your high rating .We look forward to your next visit.Best Regards

8/10 Udmærket

Michael

Overnattede 2 nætter i december 2023
Svar fra LG den 5. feb. 2024
Dear Michael,Thank you for your high score and we look forward to your next visit.Best RegardsThe Mitre Team

10/10 Fremragende

Lisa

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay, great staff!
A great quirky hotel. The little extra touches were super. Staff super friendly. Food in the restaurant was great. Rooms were quiet and a good nights sleep ensued. Would recommend and visit again.
Overnattede 1 nat i januar 2024
Svar fra LG den 5. feb. 2024
Dear Lisa,Thank you for sharing your feedback. We are delighted to read you enjoyed your stay here at The Mitre and look forward to your next visit.Best RegardsThe Mitre Team

10/10 Fremragende

FAWN

Overnattede 1 nat i januar 2024
Svar fra LG den 5. feb. 2024
Dear Fawn,Thank you for your high review and we look forward to your next visit.Best RegardsThe Mitre Team

10/10 Fremragende

Elizabeth

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
2 Day Break
I had a very pleasant stay and was given an upgrade ! I ate in the Conservatory for the 2 nights with friends and family.. unfortunately the main restaurant had a flood .. but we were very well looked after and the menu was varied and delicious ! I would recommend and will return Thank you
Overnattede 2 nætter i januar 2024
Svar fra LG den 5. feb. 2024
Dear Elizabeth.We are delighted to read your stay was enjoyable an look forward to your next visit.Best RegardsThe Mitre Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel in good location next to restaurants and pubs. Staff very friendly and rooms are quite quirky and suitable for couples.
Overnattede 1 nat i januar 2024
Svar fra LG den 5. feb. 2024
Dear Guest,Thank you for your high rating and we look forward to your next visit.Best RegardsThe Mitre Team

6/10 Okay

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra LG den 5. feb. 2024
Dear James,Thank you for your review and we look forward to your next visit.Best RegardsThe Mitre Team

10/10 Fremragende

Judith

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra LG den 5. feb. 2024
Dear Judith,Thank you for your high score and we look forward to your next visit.Best RegardsThe Mitre Team

10/10 Fremragende

Sally

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fabulous location and friendly, helpful staff.
Fabulous location and friendly, helpful staff. Lovely welcome mulled wine on arrival on a wet December afternoon! Hotel is full of character and our room was great, with massive fluffy towels in the huge bathroom (Palace Room) Parking available and more than we thought. You leave your keys at reception to allow as many cars as possible. Very friendly bar staff too.
Overnattede 1 nat i december 2023
Svar fra LG den 5. feb. 2024
Dear Sally,Thank you for your wonderful review and we look forward to welcoming you back soon .Best RegardsThe Mitre Team

10/10 Fremragende

Barry

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice area and great staff
Overnattede 2 nætter i november 2023
Svar fra LG den 30. nov. 2023
Dear Barry,Thank you for your review and we look forward to welcoing you back soon .Best RegardsThe Mitre Team

10/10 Fremragende

S

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just one night stay to visit Hampton Court Palace, which is literally across the road. Staff were fantastic. Really friendly and helpful. Some onsite parking but it's limited. We dined in the restaurant. Food was lovely. though it's a bit chilly if your sat next to windows. Definitely recommend this hotel.
Overnattede 1 nat i november 2023
Svar fra LG den 30. nov. 2023
Dear S,Thank you for your kind review and we look forward to welcoming you back soon.Best RegardsThe Mitre Team

10/10 Fremragende

Natalie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great little hotel, clean and comfortable with a real homely feel. High quality place with good food options and great transport links. Parking was a bit dodgy but it’s a 2 minute walk to the station which has loads of parking for decent pricing
Overnattede 2 nætter i november 2023
Svar fra LG den 25. nov. 2023
Dear Natalie,Thank you for your kind review and we look forward to wecoming you back soon .Best RegardsThe Mitre Team

10/10 Fremragende

Roshni

Synes godt om: Rengøring, service og personale, faciliteter
Staff are wonderful and so accommodating. They upgraded us free of charge and it was fantastic
Overnattede 1 nat i november 2023
Svar fra LG den 23. nov. 2023
Dear Roshni,Thank you for your kind review and we look forward to welcoming you back soon.Best RegardsThe Mitre Team

10/10 Fremragende

Colin

Overnattede 1 nat i november 2023
Svar fra LG den 23. nov. 2023
Dear Colin,Thank you for your high rating .Best RegardsThe Mitre Team

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra LG den 5. dec. 2023
Dear Paul,Thank you for your high review and we look forward to welcoming you back soonBest RegardsThe Mitre Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra LG den 6. nov. 2023
Dear Guest,Thank you for your high rating and we look forward to welcoming you back soon.Best RegardsThe Mitre Team

10/10 Fremragende

Katherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff are very welcoming and professional. The rooms are individual and charming. The restaurant and bar have amazing river views and serve delicious fare.
Overnattede 1 nat i oktober 2023
Svar fra LG den 3. nov. 2023
Dear Katherine,Thank you for yoiur kind review and we look forward to welcoming you back soon.Best RegardsThe Mitre Team

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra LG den 3. nov. 2023
Dear Guest ,Thank you for your high rating and we look forward to welcoming you back soon.Best RegardsThe Mitre Team

10/10 Fremragende

Viktoria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
everything was just great
Overnattede 2 nætter i oktober 2023
Svar fra LG den 26. okt. 2023
Dear Viktoria,Thank you for your kind review and we look forward welcoming you back soon .Best RegardsThe Mitre Team

10/10 Fremragende

Jennifer

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great find
What a great find! Wonderful boutique hotel with outstanding restaurant too Will be back my next visit to London Walkable to many other restaurants and pubs
Overnattede 1 nat i oktober 2023
Svar fra LG den 18. okt. 2023
Dear Jennifer,Thank you for your feedback following your recent visit. We are delighted to read your positive comments regarding your experience and look forward to welcoming you back soon.Kind regards,The Mitre Team

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra LG den 18. okt. 2023
Dear Michael,Thank you for your high rating and we look forward to welcoming you back soon .Best RegardsThe itre Team

10/10 Fremragende

Thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The history of the property makes it unique. We selected it because it's literally across the street from the entrance to Hampton Court Palace. It's just a short walk across the Thames to a delightful collection of restaurants and antique stores. It's a wonderful way to escape the hustle and bustle of London, which can get a bit jarring at times.
Overnattede 2 nætter i oktober 2023
Svar fra LG den 14. okt. 2023
Dear Thomas,Thank you for your kind review and we look forward to welcoming you back soon .Best Wishes,The Mitre Team

10/10 Fremragende

Sharon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A lovely hotel, excellent service - especially from reception - and just across the road from Hampton Court.
Overnattede 3 nætter i oktober 2023
Svar fra LG den 7. okt. 2023
Dear Sharon,Thank you for your kind review and we look forward to welcoming you back soon .Best RegardsThe Mitre Team

10/10 Fremragende

Alastair

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra LG den 22. sep. 2023
Dear Alastair,Thank you for your high rating and we look forward to welcoimg you back soon.Best RegardsThe Mitre Team

2/10 Forfærdeligt

jayne

Overnattede 1 nat i september 2023
Svar fra LG den 21. sep. 2023
Dear Jayne,We are very disapointed to see , we did not reach your expectations . Should you wish to share more details , please contact us directly .Best RegardsThe Migtre Team

10/10 Fremragende

Ray

Overnattede 2 nætter i september 2023
Svar fra LG den 18. sep. 2023
Dear Ray,Thank you for your high rating and we look forward to welcoming you back soon.Best RegardsThe Mitre Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra LG den 18. sep. 2023
Dear Guest,Thank you for your high rating and we look forward to welcoming you back soon.Best RegardsThe Mitre Team

10/10 Fremragende

Erin

Overnattede 1 nat i august 2023
Svar fra LG den 7. sep. 2023
Dear Erin,Thank you for your high rating and we look forward to welcoming you back soon .Best Regards,The Mitre Team

10/10 Fremragende

Stef

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023
Svar fra LG den 7. sep. 2023
Dear Stef,Thank you for your high rating and we look forward to welcoming you back soon .Best Regards,The Mitre Team

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra LG den 7. sep. 2023
Dear Matthew,Thank you for your high rating and we look forward to welcoming you back soon .Best Regards,The Mitre Team

10/10 Fremragende

fiona

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2023
Svar fra The Mitre Team den 20. aug. 2023
Dear Fiona, Thank you for taking the time to review us.We are delighted to hear you had a lovely stay at The Mitre. We hope to have the opportunity to welcome you back

10/10 Fremragende

Penny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is an exceptional hotel! I loved the warm welcome, complete with glass of chilled wine,
Overnattede 1 nat i august 2023
Svar fra The Mitre Team den 20. aug. 2023
Dear Penny, We are truly thrilled to hear that you had an exceptional experience at our hotel! Providing a warm and welcoming atmosphere is a top priority for us, and we're delighted that you enjoyed the glass of chilled wine as part of your arrival. We hope to have the opportunity to welcome you back.

10/10 Fremragende

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra The Mitre Team den 20. aug. 2023
Dear Christopher, Thank you for taking the time to review us.We are thrilled you had an enjoyable experience during your time with us.We hope to have the opportunity to welcome you back

10/10 Fremragende

Timothy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra LG den 16. aug. 2023
Dear Timothy,Thank you for your high rating and we look forward to welcoming you back soon.Best RegardsThe Mitre Team

10/10 Fremragende

Graham

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely panoramic views of the Thames and very convenient to Hampton Court Palace.
Overnattede 3 nætter i juli 2023
Svar fra LG den 12. aug. 2023
Dear Graham,Thank you for your review. We are delighted to hear you like our hotel and the surrounding area . We look forward to welcoming you back soon .Best RegardsThe Mitre Team

10/10 Fremragende

Javana, PORTLAND

Overnattede 3 nætter i august 2023
Svar fra LG den 7. sep. 2023
Dear Javana,Thank you for your high rating and we look forward to welcoming you back soon .Best Regards,The Mitre Team

8/10 Udmærket

Tom

Synes godt om: Rengøring, service og personale
The hotel was good. Bathroom facilities in our room were pretty basic.
Overnattede 1 nat i august 2023
Svar fra LG den 11. aug. 2023
Dear Tom,Thank you for your review and we look forward to welcoming you back soon.Best RegardsThe Mitre Team

4/10 Dårligt

Nuala

Rejste med familie og småbørn
Synes ikke om: Faciliteter
Well situated for Hampton Court Palace and lovely riverside views. However the cost of the room far out ways the facilities. Poor parking facilities, being asked to move my car at 9pm after a couple of drinks. Room was very hot, only one small fan available. The fridge was hot, we had to turn it off as concerned it may be a fire risk. Tea and coffee facilities, no tea provided apart from herbal. No mirror in the room. £20 extra per person including a child for a cooked breakfast and the staff at breakfast were standoffish The above all sounds petty, but for £350 a night and our break away this summer it was disappointing and I would not recommend. .
Overnattede 1 nat i august 2023
Svar fra LG den 4. aug. 2023
Dear Nuala,We are very sorry we did not reach your expectations and apologies for any inconvenience caused. I have relayed your comments to our management team for their review and action. Best RegardsThe Mitre Team

2/10 Forfærdeligt

Joanne

Overnattede 1 nat i juli 2023
Svar fra LG den 7. sep. 2023
Dear Joanne,We are very sorry to see your rating is not what we expected. Should you wish to discuss further , please do not hesitate to contact us directly.Best RegardsThe Mitre Team

8/10 Udmærket

Shirley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location. Very scenic at the Thames and Hampton Court. I would definitely stay here again.
Overnattede 4 nætter i juli 2023
Svar fra LG den 6. aug. 2023
Dear Shirley,Thank you for your wonderful feedback , we look forward to welcoming you back soon .Best RegardsThe Mitre Team

6/10 Okay

Barbara

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel was very convenient for the flower show. Staff was great. The family room, however, was a 2-star room for a 5-star price. Disappointing.
Overnattede 2 nætter i juli 2023
Svar fra LG den 8. jul. 2023
Dear Barbara,Thank you for your review and we are very sorry to hear you are disappointed from the room .Should you wish to share more details, please do not hesitate to contact us directly. Best RegardsThe Mitre Team

8/10 Udmærket

Diane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2023
Svar fra LG den 30. jun. 2023
Dear Diane,Thank you for your rating and we look forward to welcoming you back soon.Best RegardsThe Mitre Team

10/10 Fremragende

Danny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra LG den 25. jun. 2023
Dear Danny,Thank you for your high ratingWe look forward to welcoming you back soon.The Mitre Team