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Anmeldelser af Assembly Leicester Square

3.5 out of 5
Assembly Leicester Square
27 - 31 Charing Cross Road, London, England

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 592 af i alt 1319 anmeldelser" "
Bedømmelse på 8 − Udmærket. 401 af i alt 1319 anmeldelser" "
Bedømmelse på 6 − Okay. 179 af i alt 1319 anmeldelser" "
Bedømmelse på 4 − Dårligt. 79 af i alt 1319 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 68 af i alt 1319 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

7,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Amalie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Småt, men godt
Ikke så meget andet end en seng, men fint hotel og tæt på alt
Overnattede 3 nætter i januar 2024
Svar fra Assembly Hotel den 3. feb. 2024
I am happy you had a pleasant stay with us, and our hotel and its location were to your liking. we do hope to see you again very soon.

10/10 Fremragende

Anya

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i januar 2024
Svar fra Assembly Hotel den 30. jan. 2024
Thank you for your feedback, I can see that you enjoyed your stay with us. We hope you stay with us again soon. Kind regards.

8/10 Udmærket

Lene mandrup

Synes godt om: Rengøring, service og personale
Super fin beliggenhed, men med noget støj fra gaden. Fik et handicap venligt værelse hvilket betød at alt sad i en højde tilpasset kørestolsbrugere. Min mand er 192 cm så vasken sad i knæhøjde. Men ellers rigtig godt sted. Savnede dog mulighed for at lave en kop the/kaffe
Overnattede 3 nætter i december 2023
Svar fra Assembly Team den 7. dec. 2023
we appreciate the review and hope to see you again

8/10 Udmærket

Poul

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Assembly Hotel Team den 14. nov. 2023
Thank you for reviewing your stay with us. We hope to see you again soon

8/10 Udmærket

Linda

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk beliggenhed - småt men fint
Vi rejste mor og datter og havde 4 overnatninger. Hotellet ligger helt genialt og ultra centralt, og det er primært det, man betaler for. Værelset var meget lille og der var så godt som ingen opbevaringsplads, så man skal indstille sig på ikke at kunne pakke ud. Der var ikke TV på værelset. Til gengæld var udsigten over byens tage på 8. etage god. Sengen lille men god og badeværelset nyt og badet velfungerende. Vi måtte flytte værelse undervejs, da sprinkleranlægget begyndte at dryppe. Vi fik dog et par m2 mere, så det var fint. Personalet var meget søde og rare og håndterede situationen fint. Vi havde ikke morgenmad på hotellet men gik ud og oplevede byens mange forskellige morgenmadstilbud. Alt i alt et fint hotel til en storbyferie, hvor man mest er på gaden alligevel.
Overnattede 4 nætter i oktober 2023
Svar fra Assembly Team den 23. okt. 2023
Thank you for reviewing you stay with us, we are delighted you had a great stay with us. We are so pleased you appreciated our friendly and helpful service; our team are on hand 24/7 to help! We hope that we will have the pleasure of welcoming you back soon.

4/10 Dårligt

Jette

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Værelse uden vindue ? Blev nød til at bede om upgrade, men vinduer kan ikke åbne. Ekstremt små værelser, meget smal seng til 2 personer. Ingen borde/stole til at lægge fra på. Lille badeværelse med ingen mulighed for at stille toilettaske fra dig.
Overnattede 3 nætter i oktober 2023
Svar fra Assembly Team den 17. okt. 2023
Thank you for reviewing your stay

10/10 Fremragende

Sollip

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Assembly Hotel den 21. sep. 2023
Thank you for your feedback

6/10 Okay

Kristina

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 4 nætter i august 2023
Svar fra Assembly Team den 6. sep. 2023
Thank you for rating us here at Assembly

8/10 Udmærket

Nadia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
I went here for work, and it was comfortably close to everything. The lobby is very shabby, but the rooms were good with a very comfortable bed! However, the lighting in the bathroom is very unflattering. Also, no need to go to the Rooftop Garden on the 10th floor. There are way better options out there.
Overnattede 5 nætter i august 2023
Svar fra Adam den 2. sep. 2023
Thank you for staying at our lovely hotel Nadia, glad to see you enjoyed your stay with us. I have spoken to maintenance and they will start to make changes on the light bulbs. We look forward to welcoming you again.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk beliggenhed
Overnattede 4 nætter i juli 2023
Svar fra Assembly Team den 9. aug. 2023
We are happy you had a pleasant stay with us, and our hotel and its location were to your liking.

10/10 Fremragende

Sarah

Overnattede 6 nætter i juli 2023
Svar fra Assembly Hotel Team den 24. jul. 2023
Thank you for the review.

8/10 Udmærket

Katrine

Rejste med partner
Synes godt om: Rengøring, service og personale
Fint
Overnattede 9 nætter i juli 2023
Svar fra Assembly Team den 20. jul. 2023
Thank you for taking the time to share your experience, we’re overjoyed to receive your compliments and appreciation

8/10 Udmærket

Jes

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juni 2023
Svar fra Assembly Team den 30. jun. 2023
Thank you for taking the time to share your experience. We are happy you had a lovely stay with us

10/10 Fremragende

Michael vennick

Synes godt om: Værelsets komfort
Overnattede 3 nætter i maj 2023
Svar fra Assembly den 11. maj 2023
Thank you for your review. See you again!

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alt som det skulle være
Super og central beliggenhed, til at betale og yderst venligt personale
Overnattede 3 nætter i april 2023
Svar fra Assembly Team den 23. apr. 2023
Thank you for your review. We are thrilled to hear you had a great stay and that you loved the views and friendly service

6/10 Okay

Nabil

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i april 2023
Svar fra Assembly Team den 19. apr. 2023
We are overjoyed by your appreciation! It is great that you loved your experience with us, and we do hope to see you again very soon.

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good value for money
Overnattede 1 nat i april 2023
Svar fra Assembly Team den 19. apr. 2023
We are overjoyed by your appreciation! It is great that you loved your experience with us, and we do hope to see you again very soon.

6/10 Okay

Janne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Ligger midt i hektiske London, og er tæt på alt. Dog er værelser meget "skrabet"... Ingen borde eller stole, ingen kufferthylde/skammel eller tv. Er rent og kun ganske lidt gadestøj.
Overnattede 4 nætter i april 2023
Svar fra Assembly Team den 10. apr. 2023
I am happy you had a pleasant stay with us, and our hotel and its location were to your liking

8/10 Udmærket

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt placering tæt på seværdigheder
Perfekt placering, venligt og imødekommende personale, god udsigt over London.
Overnattede 3 nætter i april 2023
Svar fra Assembly Team den 7. apr. 2023
We are delighted you had a great stay with us. We are so pleased you appreciated our friendly and helpful service; our team are on hand 24/7 to help! We hope that we will have the pleasure of welcoming you back soon.

4/10 Dårligt

Jonas

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Misleading pictures in ad
Nice staff but the room was disappointing. There wasn’t a window and the toilet and bath was practically in the same room. The pictures in the hotel ads are misleading.
Overnattede 2 nætter i marts 2023
Svar fra Assembly Team den 31. mar. 2023
Thank you for taking the time to share your experience.On behalf of our entire team, I apologise for the concerns you have shared about your experience at our hotel. I have addressed this issue with our team, and I assure you we are working diligently to ensure a similar situation does not reoccur. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons

10/10 Fremragende

Anne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det ligger perfekt og så hyggeligt og har lige det man har brug for 😃👍 kan klart anbefales
Overnattede 2 nætter i marts 2023
Svar fra Assembly Team den 7. mar. 2023
Thank you for your feedback. So happy to hear you had a fabulous stay and enjoyed your whole trip with us. It is good to know that our team was brilliant and helped on hand. We look forward to welcoming you and your friends OR family again soon

10/10 Fremragende

Michael Schnack

Overnattede 1 nat i januar 2023
Svar fra Assembly Team den 8. jan. 2023
We are overjoyed by your appreciation! It is great that you loved your experience with us, and we do hope to see you again very soon.

8/10 Udmærket

Frank

Overnattede 2 nætter i december 2022
Svar fra Team Assembly den 31. dec. 2022
Thank you very much for the review

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean hotel, good location.
Very nice place to stay in London, close to Covent Garden, Leicester Square etc. The room is small but given the location we got good value for money. Also the hotel seemed new and it was clean. We stayed in a Deluxe Double Room. Bed was placed by the wall. We had a window to the street but were not bothered by any noise.
Overnattede 2 nætter i december 2022
Svar fra Assembly Team den 8. jan. 2023
Thank you for taking the time to share your review, while we are glad to read that the view from your room was wonderful and that you found the team welcoming, we regret to hear that your stay with us have fallen short of expectations this time. We do hope that despite your experience on this occasion you will choose to stay with us again, as we would love the opportunity to really wow you and win back your trust on your next visit!

6/10 Okay

Peter

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
No Internet
Everything were perfect, but no Internet (as I pre-paid for). Signal were 0-1 out of 5. Informed the reception about the incident after check in the first day. Told that they would look into it - but nothing happend…. We stayed at 7. floor..
View from room
Overnattede 3 nætter i december 2022
Svar fra Assembly Team den 27. dec. 2022
Thank you for taking the time to share your experience.On behalf of our entire team, I apologise for the concerns you have shared about your experience at our hotel. I have addressed this issue with our team, and I assure you we are working diligently to ensure a similar situation does not reoccur. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons

8/10 Udmærket

Thomas

Overnattede 1 nat i september 2022
Svar fra Assembly Team den 28. sep. 2022
Thank you for your review. We are thrilled to hear you had a great stay

8/10 Udmærket

Liv

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Central beliggenhed
Central beliggenhed. Lille rum uden skrivebord, stol eller opbevaringsmøbel til tøj. Dejlig bruser og et lille møbel til at stille toiletartikler på. Rent.
Overnattede 3 nætter i august 2022
Svar fra Assembly Team den 7. sep. 2022
Thanks Liv for the nice words and Hope to see you stay with us again

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
God oplevelse. Hotellet ligger meget centralt i gå afstand til alt. Der blev gjort rent og medarbejderne var mege flinke og hjælpsomme. Værelserne er ikke de største og man kunne godt bruge fx et lille tv og en elkedel Men overordnet en meget positiv oplevelse
Overnattede 2 nætter i september 2022
Svar fra Team Assembly den 7. sep. 2022
Thank you for your feedback. So happy to hear you had a fabulous stay and enjoyed your whole trip with us. It is good to know that our team was brilliant and helped on hand. We look forward to welcoming you and your friends OR family again soon.

8/10 Udmærket

Rasmus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Small but well located
Godt værelse, men meget småt. Fremrangende placering 👍
Overnattede 1 nat i juli 2022
Svar fra Assembly Team den 26. jul. 2022
Thank you for your feedback !

4/10 Dårligt

Mikael

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
Overnattede 4 nætter i juli 2022
Svar fra Assembly Team den 26. jul. 2022
Thank you for your feedback !

10/10 Fremragende

Ida Dyrborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Go visit...
Amazing staff, super location, nice rooms. Perfect for a get away.
Overnattede 3 nætter i maj 2022
Svar fra Shahan den 28. jun. 2022
Thank you Ida will pass on message to team

8/10 Udmærket

Sofie Stougaard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2022

10/10 Fremragende

Christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super beliggenhed
Fint værelse til prisen, ikke så stort men det står også i beskrivelsen. Beliggenhed er helt fantastisk, vi gik rundt til alle seværdigheder. Undergrundsbane tæt på, god forbindelse til Heathrow.
Overnattede 4 nætter i marts 2022

4/10 Dårligt

Malou

Overnattede 1 nat i februar 2022

8/10 Udmærket

Jelena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2022

10/10 Fremragende

Bjorn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Value for money! Perfect location
Good and central. Absolutely a good choise forva cozy weekend.
No pink elephants . Only rabbits in the room.
Overnattede 1 nat i februar 2022

8/10 Udmærket

Kasper

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Mega centralt i gå afstand fra det meste
Overnattede 3 nætter i januar 2022

6/10 Okay

Ibrahim

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2022
Svar fra Lyndi den 13. jan. 2022
Thank you for leaving a review.

2/10 Forfærdeligt

Raquel

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Customer Care Team den 22. maj 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

4/10 Dårligt

Marcello

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I recently stayed at the Assembly and unfortunately, it was a very disappointing experience. From the moment I arrived, I was met with a series of letdowns that made my stay far from enjoyable. First and foremost, there was no TV in the room. While I understand some people might prefer a tech-free environment, It felt like a significant oversight for the price I paid. Additionally, there were no tea or coffee making facilities in the room. I was quite surprised to find there was no kettle available either. For a hotel in this price range, I expected at least the basic amenities to make my stay comfortable. The staff behaviour was another major issue. They were both weird and rude, making me feel unwelcome and uncomfortable throughout my stay. Any questions or requests were met with either a dismissive attitude or outright rudeness, which is simply unacceptable in the hospitality industry. Security is always a priority for me when traveling, so I was extremely disappointed to discover there was no safe inside the room. This added to my overall sense of discomfort and insecurity during my stay. Given all these issues, I can confidently say that the stay was not worth the price I paid. The lack of basic amenities and the poor service made it a highly regrettable experience. I will never go back to Assembly and would not recommend it to anyone looking for a comfortable and pleasant stay.

8/10 Udmærket

Ellen

Rejste med partner, Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel room was a on the small side, but we were super happy with the location!
Overnattede 8 nætter i maj 2024
Svar fra Assembly Team den 20. maj 2024
Thank you for your feedback so happy to hear you had a fabulous stay and enjoyed your whole trip with us. We look forward to welcoming you and your friends OR family again soon.

8/10 Udmærket

Jacqueline

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed for one night . Very convenient for central London and soho in particular. We knew the room was going to be small . But it was very clean comfortable and basic needs were met . Good value for the .
Overnattede 1 nat i maj 2024
Svar fra Assembly Hotel den 20. maj 2024
Hello JacquelineThank you for your feedback so happy to hear you had a fabulous stay and enjoyed your whole trip with us. We look forward to welcoming you and your friends OR family again soon.

6/10 Okay

Alexandra

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
I booked the windowless room so I didn’t have high expectations to begin with but it was by far the smallest hotel room I have ever stayed in. The bed was on the floor pinned against the wall so it was slightly inconvenient getting in and out of bed without hitting my partner. All you get is a bed, toilet, sink and shower. It was hard to fit with all of our luggage. The staff was friendly.
Overnattede 1 nat i maj 2024
Svar fra Customer Care Team den 20. maj 2024
Dear Alexandra, Thank you for sharing your experience at Assembly Covent Garden. We're sorry to hear that the room size didn't meet your expectations. Our team truly appreciates your kind words about the friendliness of our staff. We understand that space could be a concern, especially with luggage, and we appreciate your feedback. We hope you were still able to enjoy the surrounding attractions and the unique experience of our rooftop bar. Your comfort is important to us, and we will take your comments into consideration for future improvements. We appreciate your valuable feedback and hope to welcome you back for a better stay next time. Best Regards,Customer Care Team

10/10 Fremragende

Naomi

Overnattede 1 nat i maj 2024
Svar fra Assembly Hotel Team den 18. maj 2024
Thank you for your feedback. So happy to hear you had a fabulous stay and enjoyed your whole trip with us. It is good to know that our team was brilliant and helped on hand. We look forward to welcoming you and your friends OR family again soon.

6/10 Okay

Kimberly

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location of the property was excellent - just 3 mins walk to Leicester Square tube station, a 7 to 10 min stroll away from Covent Garden and the surrounding shopping and dining area. Cleanliness and availability of amenities in the room was conversely less than desired.. spotted ants in the room, room did not have any TV, no bottled water, no kettle for hot water for the cold weather too :(
Overnattede 6 nætter i april 2024
Svar fra Assembly Hotel den 17. maj 2024
Thank you very much for reviewing your stay

10/10 Fremragende

Joan Rene Concepcion, Washington

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love this hotel! It’s located in the center of London next to a lot of facilities. Highly recommended.
Overnattede 7 nætter i maj 2024
Svar fra Assembly Hotel den 17. maj 2024
Thank you very much for reviewing your stay

8/10 Udmærket

Jovana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The stay was good. I felt safe and the surrounding area was convenient for shopping and social activities. The only things I didn’t love, was the darkness of the properly and there was a smell in the room, almost like mold. It wasn’t overwhelming enough to negatively affect my stay but enough to give a “good” rating be “excellent.”
Overnattede 2 nætter i maj 2024
Svar fra Assembly Hotel den 17. maj 2024
Thank you very much for reviewing your stay

2/10 Forfærdeligt

Xinyuan

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Customer Care Team den 16. maj 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Fremragende

Mario

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy bien ubicado, reservamos la habitacion sin ventana, la cama al principio cómoda, después cansa un poco, pero la habitación está perfecta tanto en espacio, comodidad y ubicación
Overnattede 2 nætter i maj 2024
Svar fra Assembly Hotel den 16. maj 2024
We are happy you had a pleasant stay with us, and our hotel and its location were to your liking. We do hope to see you again very soon.

10/10 Fremragende

Cynthia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i maj 2024
Svar fra Customer Care Team den 15. maj 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team