Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 655 af i alt 756 anmeldelser" "
10 - Fremragende
655
Bedømmelse på 8 − Udmærket. 79 af i alt 756 anmeldelser" "
8 - Udmærket
79
Bedømmelse på 6 − Okay. 15 af i alt 756 anmeldelser" "
6 - Okay
15
Bedømmelse på 4 − Dårligt. 3 af i alt 756 anmeldelser" "
4 - Dårligt
3
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 756 anmeldelser" "
2 - Forfærdeligt
4
9,8/10
Rengøring
9,8/10
Service og personale
9,8/10
Faciliteter
9,6/10
Overnatningsstedets tilstand og faciliteter
9,4/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Antony
3. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Luxury with kindness and concern.
A week over New Year. Relaxed, comfortable, pleasant, peaceful, luxury in a nice down to earth way. Helpful, informative and kind.
Antony
Overnattede 6 nætter i december 2023
Svar fra Pedro den 11. jan. 2024
Dear Anthony, Thank you for choosing Olissippo Lapa Palace during your recent trip to Lisbon!We value your feedback greatly, as it plays a crucial role in our ongoing efforts to cater to your needs and exceed your expectations.We appreciate you taking the time to share your experience, and we eagerly anticipate the opportunity to host you again in the future.
10/10 Fremragende
gitte
Rejste med partner
15. apr. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Helt fantastisk smukt og dejligt hotel udsigten morgenmaden og en fantastisk service på hotellet, intet manglede for at få et dejligt ophold, vi kommer helt sikker tilbage
gitte
Overnattede 5 nætter i april 2022
Svar fra Pedro den 15. apr. 2022
Dear Gitte,
Thank you very much for your feedback, your opinion is very important to us.
it is always a pleasure to receive positive feedback.
looking forward to welcoming you back to Lapa Palace
8/10 Udmærket
Sten Loekke
Forretningsrejsende
5. nov. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sten Loekke
Overnattede 2 nætter i oktober 2019
Svar fra Susana Gerardo den 17. dec. 2019
Dear Guest, Thank you very much for your rating. Looking forward to welcome you back soon. Best wishes Susana Gerardo
8/10 Udmærket
Andreas
23. sep. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice stay, but the hotel seems at bit used. Maybe it is due to many visitors, but when I book 5 star hotels, I expect everything to be at the high end of the scale.
When at the pool, it should be forbidden to use phones, and especially to use phones for facetime. Not the hotel to blame for this, but pure and simple ethic rules for guest to apply. Maybe the hotel could put up signs, that use of phones is not allowed at the pool.
Andreas
Overnattede 3 nætter i august 2019
Svar fra Susana Gerardo den 25. sep. 2019
Dear Guest, Thank you very much for your rating and suggestion. Looking forward to welcome you back soon. Best wishes Susana Gerardo
10/10 Fremragende
Kåre
6. jul. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Venlig luksus
Kåre
Overnattede 4 nætter i juli 2019
Svar fra Susana Gerardo den 6. jul. 2019
Dear Guest, Thank you very much for your rating. Looking forward to welcome you back soon. Best wishes Susana Gerardo
8/10 Udmærket
Poul
26. maj 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Top hotel, høj pris
Lækkert hotel men vi betaler så jo også luge for det (høj pris). Ligger i ambassade området iøvrgt meget tæt på danske ambassade.
Der er Intet aftenliv i umiddelbar nærhed, men dog indenfor 1,5 km. Relativt ok med sporvogne indenfor gåafstand.
Poul
Overnattede 1 nat i maj 2019
Svar fra Susana Gerardo den 28. maj 2019
Dear Guest, Thank you very much for your rating. Looking forward to welcome you back soon. Best wishes Susana Gerardo
10/10 Fremragende
Mikkel
13. aug. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mikkel
Overnattede 5 nætter i august 2018
Svar fra Susana Gerardo den 14. aug. 2018
Dear Guest,
Thank you very much for having chosen the Lapa Palace once in Lisbon.
We are all looking forward to welcome you back soon.
Yours sincerely,
Susana Gerardo
Guest Relations
8/10 Udmærket
Verificeret rejsende
19. okt. 2016
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
En oase i en storby
fin oase når man er i en storby. Værelser pænt store. Men meget lydt mellem værelserne - kan være noget irriterende. Men alt i alt et dejligt ophold. God Spa afdeling og god udendørs pool. Hyggelig bar -men priserne er også i den høje ende i Lissabon
Verificeret rejsende
10/10 Fremragende
Jens, København
21. maj 2016
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Total luksus, men helt nede på jorden.
Lapa Palace er luksushotellet for rejsende, der sætter pris på ægte smil og uovertruffen service fra ansatte, som tydeligvis nyder at være der (næsten) lige så meget som gæsterne. Det er enten det mest afslappede af alle luksushoteller eller det mest luksuriøse af de afslappede. Vi har været der før - og vi kommer tilbage igen (og igen).
Jens
10/10 Fremragende
Hans, København
31. jul. 2014
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Plug and Play.
Hotellet har alt hvad hjerte kan begære: rigtig flinke og professionelle ansatte der ved hvad service er, værelserne er store nok og faciliteterne er gode. Hvis jeg skal sætte fingrene på noget, er det maden og kaffen. Der som så ikke noget i vejen med hverken maden eller kaffen – hvis det havde været et 3 stjernet hotel med 3 stjernet priser. Moa. 5 stjernet mad priser og 3 stjernet mad. Men man behøver jo ikke at spise på hotellet.. Der ligger gangske gode restauranter i kvarteret.
Hans
10/10 Fremragende
Familie
12. jun. 2012
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vi kommer regelmæssigt på Lapa Palace og er yderst tilfredse med både service og facilliteter.
Familie
10/10 Fremragende
Claus B., Roskilde
12. apr. 2012
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel, rolig beliggenhed tæt på centrum
Helt igennem et 1. klasses hotel, smukt indrettet, flot have med pool, restaurant blandt de bedste, fin og informativ betjening af alt personale - ahr være på 5. stjernede hoteller over hele kloden, dette ligger i min. top 3.
Claus B.
10/10 Fremragende
Verificeret rejsende
26. okt. 2011
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
dejligt og lækkert i ambassade kvarteret
Lækkert hotel i slots stil med både nye og vintage værelser. Vi tager derned igen. Dejlig atmosfære og super rar og engageret betjening. Dyrt men pengene værd! Dejlig opvarmet pool i lækkert poolområde. super fitness rum og lækker indendørs pool. Vi var meget tilfredse. Havde en overnatning på Tivoli Hotel som vi checkede ud førtidigt for at tage tilbage til Lapa Palace. Vi kommer tilbage til dette hotel næste gang vi er i lissabon.
Verificeret rejsende
10/10 Fremragende
Michael, Nivå
21. jul. 2010
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A green oasis in Lisbon
Excellent service, superb food, wonderfull surroundings - an enclosed oasis in Lisbon. Looking out of the window or terrasse you might think you were in the middle of a secluded island - but in fact this is almost in the center of Lisbon. The staff is excellent, the service in top. Only the maintenance of the exterior could need a brush up. But that is a very minor flaw in an extraordinary hotel experience.
Michael
10/10 Fremragende
CHRISTOPHER
Rejste med partner
26. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s a 6 euro cab ride to the action. But that doesn’t matter.
This is a fantastic hotel. The service was some of the best I’ve come across.
Warm, friendly and nothing was a problem.
Fabulous trip.
Quiet and chilled. Lovely pool and outstanding restaurant.
We will return next year with our kids.
CHRISTOPHER
Overnattede 2 nætter i maj 2024
Svar fra Pedro den 26. maj 2024
Dear Christopher, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay and appreciated our service, pool, and restaurant. We look forward to welcoming you and your kids next year!
10/10 Fremragende
Rainer
Rejste med partner
25. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice and quiet location, and good pool area. The staff is exceptionally friendly and helpful. Installations (shower in particular) are somewhat dated and not exactly up to par with the standards one could expect at a daily rate of EUR 600.
Rainer
Overnattede 3 nætter i maj 2024
Svar fra Pedro den 26. maj 2024
Dear Rainer,Thank you for your feedback. We're glad you enjoyed the quiet location, pool area, and our friendly staff. We appreciate your comments about the shower and will work on improvements. Your insights help us enhance our guests' experience.
10/10 Fremragende
Anoop
Rejste med partner
10. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Outstanding hotel
Anoop
Overnattede 2 nætter i maj 2024
Svar fra Pedro den 13. maj 2024
Dear Anoop, Thank you for sharing your feedback about your stay at Lapa Palace!Your opinion is highly valuable to us, and we're delighted to hear that you enjoyed your experience with us.We can't wait to welcome you back soon!Best regards,
10/10 Fremragende
Lisa
Rejste med partner
17. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was the best hotel in Lisbon! We found Lisbon to be somewhat crowded (especially when cruise ships are in). This hotel allowed us to walk all over Lisbon and be in the best areas but out of the hustle when we return. That was amazing.
This hotel had the best service and I would compare the service to a Ritz or 4 seasons. Everyone is attentive!
We appreciated that! We thought the food was amazing. The bar drinks were too.
Hands down I would choose this hotel again. They made our trip memorable.
Lisa
Overnattede 3 nætter i april 2024
Svar fra Pedro den 17. apr. 2024
Dear Lisa, Thank you for your glowing review! We're thrilled to hear that you found our hotel to be the best in Lisbon. We're glad that our location allowed you to explore the city while offering a peaceful retreat from the crowds. It's wonderful to know that you enjoyed our attentive service and delicious food and drinks. We would be delighted to welcome you back on your next trip to Lisbon!Safe travels until then!
10/10 Fremragende
Michael
Rejste med partner
25. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing
Michael
Svar fra Pedro den 26. feb. 2024
Dear Michael, We appreciate your feedback!Looking forward to welcoming you back soon.Best regards,
10/10 Fremragende
Chantel
11. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Historic beauty with a classy staff to match
Although this hotel is a bit off the beaten path, the ambiance, staff and offerings were worth the stay. It's classy, spacious, tranquil and filled with so much history. We stayed only a few days, but wish we could have stayed longer. So glad we found this gem. Also, the cocktail bar is top notch, along with the indoor/outdoor pool.
Chantel
Overnattede 2 nætter i december 2023
Svar fra Pedro den 11. jan. 2024
Dear Chantek, Thank you for choosing Olissippo Lapa Palace during your recent trip to Lisbon!We value your feedback greatly, as it plays a crucial role in our ongoing efforts to cater to your needs and exceed your expectations.We appreciate you taking the time to share your experience, and we eagerly anticipate the opportunity to host you again in the future.
10/10 Fremragende
David
17. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
David
Overnattede 1 nat i december 2023
Svar fra Pedro den 18. dec. 2023
Dear David, Thank you very much for your feedback!Your opinion is very important to us.We look forward to welcoming you back soon.Best regards,
10/10 Fremragende
SHERRY
Rejste med partner
6. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had an amazing time. The staff are incredible. The front desk are accommodating and helpful. The lounge staff are impeccable. Both Marco and Patricia were fantastic! The breakfast is lovely. We highly recommend Lapa Palace and plan to visit again.
SHERRY
Overnattede 7 nætter i oktober 2023
Svar fra Pedro den 7. nov. 2023
Dear Sherry,We are grateful for your feedback about your visit to Lapa Palace. Receiving positive comments is always a delight.Your remarks will be passed on to our team, and I'm confident that they will find your feedback motivating.Once again, we thank you for sharing your experience, and we look forward to welcoming you again in the future.
10/10 Fremragende
Kathryn
Rejste med partner, Rejste i en gruppe
5. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful small but elegant hotel with friendly staff. We stayed in the old section of the palace which was lovely. Our room was huge and very comfortable with a view of the river. Despite other reviews we found the location to be ideal, and walked to several sites like the monastery and the Lisbon Cathedral without any issues. Ubers are also easy to get if you need one.
Kathryn
Overnattede 2 nætter i november 2023
Svar fra Pedro den 7. nov. 2023
Dear Kathryn,We are grateful for your feedback about your visit to Lapa Palace. Receiving positive comments is always a delight.Your remarks will be passed on to our team, and I'm confident that they will find your feedback motivating.Once again, we thank you for sharing your experience, and we forward to welcoming you again in the future.
10/10 Fremragende
Michael Elliott
Rejste med partner
17. okt. 2023
Synes godt om: Faciliteter
Service was excellent. Staff was always available and eager to help. Room was beautiful and spotless. Great experience.
Michael Elliott
Overnattede 7 nætter i oktober 2023
Svar fra Pedro den 5. nov. 2023
Dear Mr. Elliott,Thank you very much for your feedback, your opinion is very important to us.Looking forward to welcoming you back soon.Best regards,
10/10 Fremragende
Gary
13. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful stay at a great hotel.
Gary
Overnattede 4 nætter i oktober 2023
Svar fra Pedro den 5. nov. 2023
Dear Gary,Thank you very much for your feedback, your opinion is very important to us.Looking forward to welcoming you back soon.Best regards,
10/10 Fremragende
lisa
Rejste med familie
9. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very elegant. Staff super helpful.
lisa
Overnattede 3 nætter i oktober 2023
Svar fra Pedro den 10. okt. 2023
Dear Lisa, Thank you very much to share your experience at Lapa Palace.Your opinion is very important to us.We look forward to welcoming you back soon.Best regards,
10/10 Fremragende
Richard
9. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Richard
Overnattede 1 nat i oktober 2023
Svar fra Pedro den 10. okt. 2023
Dear Richard,Thank you very much for your feedback!Your opinion is very important to us.Best regards,
10/10 Fremragende
Gil
5. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stunning Property
Wow! I've been to many hotels and this is one of the nicest I've ever been to. Amazing property, room, pool, service, location. Well done Olissippo!
Gil
Overnattede 1 nat i oktober 2023
Svar fra Pedro den 8. okt. 2023
Dear Gil, We value your feedback about your recent stay at Lapa Palace. Receiving positive comments is always a source of delight for us.I will pass on your compliments to our dedicated team, and I am confident that they will find your words inspiring. Once again, we sincerely appreciate you taking the time to share your experience, and we look forward to welcoming you back in the near future.
10/10 Fremragende
Leslie
Rejste med familie
4. okt. 2023
Olissippo was our last stay before flying home. We were so busy during our stay that this was a truly relaxing and comfortable way to end our trip. They upgraded our room to one of the ‘original’ palace rooms and it was on the top floor with a view of the river. We had dinner outside at the more casual dining room and both the service and food were delicious!
We didn’t have spa treatments but did check out the spa area and it’s very relaxing and the indoor pool is really nice. The outdoor pool is surrounded by lawn area and greenery everywhere and was the perfect antidote to our busy forays around Portugal.
Thanks so much for a very lovely stay!
Leslie
Overnattede 2 nætter i oktober 2023
Svar fra Pedro den 5. okt. 2023
Dear Leslie,We value your feedback about your recent stay at Lapa Palace. Receiving positive comments is always a source of delight for us.I will pass on your compliments to our dedicated team, and I am confident that they will find your words inspiring. We are committed to exceeding your expectations and ensuring your satisfaction.Once again, we sincerely appreciate you sharing your experience, and we eagerly anticipate the opportunity to welcome you back in the future.
8/10 Udmærket
Stuart
4. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stuart
Overnattede 1 nat i oktober 2023
Svar fra Pedro den 5. okt. 2023
Dear Stuart,Thank you very much for your feedback, your opinion is very important to us.We look forward to welcoming you back soon.Best regards.
10/10 Fremragende
Mary
30. sep. 2023
Mary
Overnattede 4 nætter i september 2023
Svar fra Pedro den 1. okt. 2023
Dear Mary,Thank you very much for your feedback!Your opinion is very important to us.We look forward to welcoming you back soon.Kind regards
10/10 Fremragende
Jodi
22. sep. 2023
Beautiful hotel and grounds. View over the city is lovely. Staff is superb!
Jodi
Overnattede 1 nat i september 2023
Svar fra Pedro den 24. sep. 2023
Dear Jodi,We value your feedback about your recent stay with us. Receiving positive comments is always a source of delight for us.Thank you once more for sharing your experience, and we eagerly anticipate the opportunity to serve you again in the future.
10/10 Fremragende
John
22. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Highest Quality Hotel!! You will not be disappointed if you stay here. The staff was incredibly kind. I arrived early and they found me a room prior to the normal check in time. I had travel issues getting to Lisbon and was upset. They showed kindness and dealt with me perfectly. We had dinner at their restaurant and the quality and presentation was superb. The hotel itself is elegant and distinguished. It is not close to the tourist area and main square of Lisbon. That is the only negative. When we walked around in the area there was not much to see.
John
Overnattede 1 nat i september 2023
Svar fra Pedro den 24. sep. 2023
Dear John,We value your feedback about your recent stay with us. Receiving positive comments is always a source of delight for us.I will certainly pass on your remarks to our dedicated team, who will undoubtedly find encouragement in your words. Our hotel is committed to exceeding our guests expectations and ensuring their needs are met.Thank you once more for sharing your experience, and we eagerly anticipate the opportunity to serve you again in the future.Sincerely,
10/10 Fremragende
Herbert
19. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very pleasant Hotel
Herbert
Overnattede 9 nætter i september 2023
Svar fra Pedro den 20. sep. 2023
We appreciate your preference to stay at Olissippo Lapa Palace on your recent visit to Lisbon!Your feedback is very important to us.The hotel continuously strives to meet your needs and expectation.Thank you again for sharing your experience, and we look forward to welcoming you in the future.Sincerely,
10/10 Fremragende
Dennis
Rejste med partner
14. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay in embassy section of Lisbon. Great facility, friendly staff, quiet, great views. Enhanced our stay in Lisbon
Dennis
Overnattede 5 nætter i september 2023
Svar fra Pedro den 15. sep. 2023
Dear Simon,We appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.We look forward to welcoming you back soon.Kindest regards,
8/10 Udmærket
Shimon
Rejste med partner
13. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked staff
Very good restaurant
Shimon
Overnattede 2 nætter i september 2023
Svar fra Pedro den 15. sep. 2023
Dear Shimon,Thank you very much for your comments, your opinion is very important to us.We look forward to welcoming you back soon.Best regards,
10/10 Fremragende
Tom
11. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tom
Overnattede 4 nætter i september 2023
Svar fra Pedro den 12. sep. 2023
Dear Tom, Thank you very much for your feedback.We look forward to welcoming you back soonBest regards,
10/10 Fremragende
Bernard
Rejste med familie
10. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Historical building with beautiful gardens common areas.. amazing views.
Bernard
Overnattede 2 nætter i september 2023
Svar fra Pedro den 10. sep. 2023
Dear Bernard,thank you very much for your feedback!Your opinion is very important to us.We look forward to welcoming you back soon.Best regards,
10/10 Fremragende
Xiang Jing
Rejste i en gruppe
6. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service! Friendly staff. Beautiful surprise gifts for birthday ! Highly recommended.
Xiang Jing
Overnattede 6 nætter i august 2023
Svar fra Pedro den 6. sep. 2023
Dear Jiang Jing,Thank you very much for your feedback, we appreciate your comments.The hotel continuously strives to meet guest's needs and expectation.Thank you again for sharing your experience, and we look forward to welcoming you in the future
10/10 Fremragende
Larry
4. sep. 2023
Great Hotel.
Larry
Overnattede 7 nætter i august 2023
Svar fra Pedro den 6. sep. 2023
Dear Larry,Thank you very much for your feedback!Your opinion is very important to us.We look forward to welcoming you in the future
10/10 Fremragende
We have a service dog that is well trained weighing lb. Is
Rejste med familie
31. aug. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel worm welcome and great attendance
We have a service dog that is well trained weighing lb. Is
Overnattede 3 nætter i august 2023
Svar fra Pedro den 4. sep. 2023
Thank you very much for your feedback.We appreciate your comments, it is always a pleasure to receive positive feedback from our guests.Looking forward to welcoming you back soon.Best regards
10/10 Fremragende
gerry
29. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent hôtel, sens du service exceptionnel, piscine superbe et en prime les meilleurs pastels de nata de tout Lisbonne.
gerry
Overnattede 5 nætter i august 2023
Svar fra Pedro den 29. aug. 2023
Chèr Gerry, Merci beaucoup pour vos commentaires, votre opinion est très importante pour nous.Nous sommes heureux d'apprendre que vous avez apprécié votre séjour chez nous.Nous espérons vous accueillir à nouveau bientôt, afin que vous puissiez déguster à nouveau le meilleur "pastel de nata" de Lisbonne !
10/10 Fremragende
Richard
26. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Richard
Overnattede 5 nætter i august 2023
Svar fra Pedro den 28. aug. 2023
Dear Richard,Thank you very much for your feedback!Your opinion is very important to us.Looking forward to welcoming you back soon.Best regards,
10/10 Fremragende
Jaime
Rejste med familie
20. aug. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were incredibly helpful. The room was quite large and had a fantastic view. The garden and pool were an oasis in the middle of a busy city.
Jaime
Overnattede 3 nætter i august 2023
Svar fra Pedro den 21. aug. 2023
Dear Jaime,I hope this message finds you well. I wanted to take a moment to express my gratitude for your valuable feedback. Your opinion holds significant importance for us, and we greatly appreciate the time you took to share your thoughts.Thank you once again for choosing Lapa Palace for your stay. Until we have the pleasure of welcoming you back, please accept our best regards.
10/10 Fremragende
Emily
Rejste med partner
4. aug. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved how the rooms look out over the beautiful gardens, pool and pond with resident turtles and fish. The spa area is also wonderful. I had a back and shoulder massage and the therapist was lovely. The breakfast was also delicious and all the staff were extremely polite and helpful.
Emily
Overnattede 3 nætter i juli 2023
Svar fra Pedro den 4. aug. 2023
Dear Emily,Thank you very much for your comments, happy to hear that you enjoyed your stay. Your feedback is very important to us.Looking forward to welcoming you back soon.Kind regards
10/10 Fremragende
Manka, Potomac
Rejste med familie
1. aug. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property, helpful and courteous staff.We really enjoyed our stay here
Manka
Overnattede 2 nætter i juli 2023
Svar fra Pedro den 2. aug. 2023
Dear Manka, Thank you very much for your feedback, happy to hear that you enjoyed your stay with us.Looking forward to welcoming you back soon.
10/10 Fremragende
Sharon
27. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing stay
Best service ever, from check in to check out. Large, clean elegant room with beautiful view of pond and garden. The outdoor pool and surrounding grounds are amazing. Breakfast in the outdoor patio was also amazing. Well worth the price
Sharon
Overnattede 3 nætter i juli 2023
Svar fra Pedro den 27. jul. 2023
Dear Sharon,Thank you for your kind words and feedback. We are delighted to hear that you had a wonderful experience during your stay with us. Your encouraging comments will be shared with the entire staff. It will undoubtedly serve as a motivation for them to continue delivering excellent service to all our guestsWe look forward to serving you again soon.
10/10 Fremragende
Clemen
24. jul. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clemen
Overnattede 2 nætter i juli 2023
Svar fra Pedro den 24. jul. 2023
Dear Clemen,Thank you very much for your feedback, your opinion is very important to us.Looking forward to welcoming you back soon.Best regards,
10/10 Fremragende
Harry
Rejste med partner
17. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect. Perfect. Perfect. A real old world style five star hotel with amazing service, food and just everything.
Worth ever last dollar.
Harry
Overnattede 2 nætter i juli 2023
Svar fra Pedro den 18. jul. 2023
Dear Harry,Thank you very much for your comments! It's always a pleasure to receive positive feedback from our guests!Looking forward to welcoming you back soon.Best regards,
8/10 Udmærket
Rebecca
Rejste med partner
17. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is a beautiful hotel. The staff was friendly and helpful.
The property is not as big as it looks from the photos, but overall we had a great stay.
Rebecca
Overnattede 1 nat i juli 2023
Svar fra Pedro den 17. jul. 2023
Dear Rebecca,Thank you very much for your feedback!Your opinion is very important to us.Looking forward to welcoming you back soon.Best regards