Udsigt fra værelset

Anmeldelser af Astagina Resort Villa and Spa

4 out of 5
Astagina Resort Villa and Spa
Jalan Werkudara, Double Six, Seminyak, Badung, Legian, Bali

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 242 af i alt 526 anmeldelser" "
Bedømmelse på 8 − Udmærket. 194 af i alt 526 anmeldelser" "
Bedømmelse på 6 − Okay. 57 af i alt 526 anmeldelser" "
Bedømmelse på 4 − Dårligt. 25 af i alt 526 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 526 anmeldelser" "

8,6/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Trine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotellet er fantastisk. Værelserne er store med dejlige senge. Morgenmaden er overdådig, personalet imødekommende og serviceorienterede. Vi nød opholdet og kan varmt anbefale hotellet.
Overnattede 4 nætter i november 2023
Svar fra Dwi den 1. dec. 2023
Kære Trine,Vi er glade for at høre, at du fandt Astagina Resort Villa and Spa fantastisk og nød de rummelige værelser, komfortable senge, overdådig morgenmad og vores imødekommende og serviceorienterede personale. Det er altid en fornøjelse at modtage positiv feedback, og vi sætter stor pris på, at du anbefaler vores hotel. Vi ser frem til at byde dig velkommen tilbage til endnu et vidunderligt ophold i fremtiden.Varme hilsner,Astagina Team

10/10 Fremragende

Nanna

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hyggeligt hotel, venligt personale
Svar fra Dwi den 20. jul. 2023
Dear Mr/s. Nanna,Thank you for your kind review of Astagina Resort Villa and Spa. We're thrilled to hear that you found our hotel cozy and that our staff made your stay enjoyable with their friendly and attentive service. Our team takes great pride in providing a warm and welcoming atmosphere for all our guests.We hope that you had a memorable experience during your time with us, and we look forward to the pleasure of hosting you again for another cozy and delightful stay in the future.If there's anything specific you'd like to share or if you plan to return, please don't hesitate to contact our team. We're always here to assist you in any way we can.Thank you once again for your kind words, and we can't wait to welcome you back to Astagina Resort Villa and Spa soon!Warm regards,Management Team

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækker pool
Vi havde nogle dejlige dage på hotellet, skøn pool. Fin spa og med central beliggenhed.
Overnattede 4 nætter i november 2017
Dear Value Guest, Warmest greetings from Astagina Resort Villa and Spa… Thank you for your great review & your recommended. We are delighted you have enjoyed your stay with us, and our team are happy to hear that they could meet your expectation in services and attention during your time in Bali. Hopefully you would be our loyal customer in the future. Look forward to serving you again on your next holiday. Regards, Meilisa

8/10 Udmærket

Birgitte

Synes godt om: Service og personale, værelsets komfort
Overnattede 3 nætter i august 2017

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert resort
Lækkert resort i en autentisk hyggelig balinesisk stil. Personalet var søde og meget service orienteret. Lækker pool og spa. Man føler sig meget tryg på resortet med vagtservice døgnet rundt.

8/10 Udmærket

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Generet et godt hotel, men for høj musik ved poolen både dag ig aften

8/10 Udmærket

Maria Hejde, Copenhagen

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig god og personlig service. Hyggeligt lille hotel med pool lige ned til stranden. Ligger lidt afsides, men et fint og stille sted hvis man ønsker at slappe af.

10/10 Fremragende

Asger, Helsingør

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really nice rooms!
Very nice resort with amazing beds, really nice rooms, great pool and great breakfast buffet. Only 5 min. walking from the beach where you can enjoy the sunset at one of many beach bars with fat boys in the sand and live music. Great value for money at this resort
Svar fra Management den 2. jan. 2016
Dear Asger, Thank you for allocating your time to write a review on Astagina. It is an honor to have you stayed here. We are glad that you enjoyed your stay and thank you for your compliment upon our services and accommodations, we really appreciate it. Thank you once again and we are looking forward for your next stay. Best Regards, Management

4/10 Dårligt

Jack Christensen

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
find andet hotel
Ikke meget, andet end du får hvad du betaler for, ville foretrække et andet Hotel.. Og nej kommer ikke igen

6/10 Okay

Lars Leth, Copenhagen

Synes godt om: Rengøring, service og personale, værelsets komfort
October 2015 Holiday
Staff was very friendly and helpful. Breakast was a mediocre affair though.
Svar fra Management den 19. dec. 2015
Dear Lars Leth, Warmest greeting from Astagina Resort Villa and Spa. Thank you for staying at Astagina and it is such an honor to have you stayed here. We are thankful for your compliment over our staffs' performance. Furthermore, we thank you for your feedback regarding the breakfast, we have noted it and have already taken some actions. Thank you once again and we appreciate you if you are considering to stay at Astagina Resort Villa and Spa in the near furture. With best regards, Management.

10/10 Fremragende

Alita

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very central lovely staff very comfortable beds will definitely return.
Overnattede 5 nætter i april 2024
Svar fra Dwi den 25. apr. 2024
Dear Alita,Thank you for sharing your experience at Astagina Resort Villa and Spa. We're delighted to hear that you found our location central, our staff lovely, and our beds comfortable. It's wonderful to know that you had a comfortable stay with us. We look forward to welcoming you back for another enjoyable visit in the future. Warm regards,Management Team Astagina

6/10 Okay

Gillian

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
This was a good option to be close to everything in Legian. We were surprised and disappointed we didn’t get a connecting room when we had informed them we had 2 adults and 3 children and was told upon check in that they can not confirm connecting rooms until check in. Also while we wee the we had the air conditioning leak, the toilet break and the elevator break.
Overnattede 5 nætter i marts 2024
Svar fra Dwi den 4. apr. 2024
Dear Gillian,We're pleased to hear that you found our location convenient for exploring Legian. However, we're truly sorry to learn about the inconveniences you encountered during your stay. We want to assure you that our team is dedicated to promptly addressing issues such as the leaking air conditioner and broken toilet, provided that we are informed about them. Additionally, our elevators undergo monthly maintenance to ensure guest safety and functionality.Upon reviewing your booking, we did not receive a request for a connecting room as you mentioned. Instead, we accommodated your party with two rooms placed side by side, as per your booking request. Please understand that fulfilling last-minute requests for connecting rooms can be challenging.We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay.Warm regards,Management Team Astagina

10/10 Fremragende

Ranno

Overnattede 4 nætter i marts 2024
Svar fra Dwi den 20. apr. 2024
Dear Ranno,Thank you so much for the perfect rating. We're thrilled to hear that you had a fantastic experience at Astagina Resort Villa and Spa. We hope to welcome you back again soon for another memorable stay.Warm regards,Management Team Astagina

10/10 Fremragende

Ai

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra Dwi den 4. mar. 2024
Dear Ai, Thank you for staying at Astagina Resort Villa and Spa. Hopefully we will have another time to serve you again to create another enjoyable stay in the future. Regards, Management Team

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Great facility and room, not good services
The facility was great, however, I found their services were not that great. Stick to business type of service. Although the front staff was friendly, overall, I neither felt welcomed or appreciated. There were some small interactions that made me question about this hotel. I will not be staying here again, but great facility and walkable to a beach.
Overnattede 1 nat i februar 2024
Svar fra Dwi den 1. mar. 2024
Dear Sakura Hirata,Thank you for sharing your feedback with us. We're glad to hear that you found our facilities and rooms great, and we appreciate your compliments about our friendly front staff. However, we regret to learn that your overall experience with our services did not meet your expectations. Please accept our sincerest apologies for any shortcomings you encountered during your stay. If there are specific issues that made you feel unwelcome or undervalued, please let us know so we can address them promptly. We take all guest feedback seriously and will use your comments to improve our services.We truly value your feedback and hope to have the opportunity to welcome you back in the future to showcase the improvements we've made.Warm regards,Management Team Astagina

10/10 Fremragende

John

Overnattede 3 nætter i februar 2024
Svar fra Dwi den 1. mar. 2024
Dear Mr. John, Thank you for staying at Astagina Resort Villa and Spa. Hopefully we will have another time to serve you again to create another enjoyable stay in the future. Regards, Management Team

8/10 Udmærket

Amy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Property was a little worn but overall very good. Bed was comfortable but bathroom a bit tight. Pool, pool bar and breakfast was excellent
Overnattede 5 nætter i januar 2024
Svar fra Dwi den 24. jan. 2024
Dear Amy,Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the comfortable bed, excellent pool, pool bar, and breakfast.We also acknowledge your observation regarding the property's wear and the bathroom size. Your input is valuable, and we will certainly use it to improve and enhance the overall guest experience.We hope to have the pleasure of welcoming you back in the future, allowing us the opportunity to exceed your expectations.Best regards,Dwi Jaya Praditya

4/10 Dårligt

Mark

Synes ikke om: Faciliteter
Overnattede 10 nætter i januar 2024
Svar fra Dwi den 20. jan. 2024
Dear Mr. Mark, Thank you for staying at Astagina Resort Villa and Spa. Hopefully you enjoyed your recent stay with us. If you have any detail feedback about your stay, please feel free to share it to us via rdm@astaginaresort.com to allow us to improve our future services. Thank you and best regards, Dwi Jaya Praditya

10/10 Fremragende

Joel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed the overall experience of my stay. Staff were helpful and very friendly. Located close to the beach and within walking distance of everything. I would certainly stay again on a future visit.
Overnattede 5 nætter i november 2023
Svar fra Dwi den 18. dec. 2023
Dear Joel,Thank you for sharing your positive experience at Astagina Resort Villa and Spa. We're thrilled to hear that you enjoyed your overall stay and found our staff helpful and very friendly. It's great that our convenient location near the beach and within walking distance of everything added to the enjoyment of your visit. We look forward to welcoming you again on your future visit to provide another memorable experience.Warm regards,Team Astagina Resort

10/10 Fremragende

Zoe

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful villa with beautiful staff. 10 out of 10 for service... food .. grounds. Amazing location
Overnattede 4 nætter i november 2023
Svar fra Dwi den 25. nov. 2023
Dear Zoe,We're thrilled to hear that you enjoyed your stay at Astagina Resort Villa and Spa. It's wonderful to know that our villa, staff, service, food, and grounds all met your expectations. We strive to create a memorable experience for our guests, and it's truly rewarding to receive a perfect 10 out of 10 from you. We appreciate your kind words and hope to welcome you back for another amazing stay in the future.Best Regards,The Astagina Resort Villa and Spa Team

10/10 Fremragende

Daniel

Overnattede 10 nætter i november 2023
Svar fra Dwi den 18. dec. 2023
Dear Daniel,Thank you for sharing your positive experience at Astagina Resort Villa and Spa. We hope you enjoyed your recent stay with us. We look forward to welcoming you again on your future visit to provide another memorable experience.Warm regards,Team Astagina Resort

8/10 Udmærket

Tracy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The resort was an easy and short walk to the shops and the beach and local restaurants. The staff were excellent and the grounds beautiful. The restaurant was great and the spa provided all services but were a bit pricey compared to the local spa offerings. The bathrooms were a little dated but the rooms were traditional style and had all the amenities needed.
Overnattede 12 nætter i oktober 2023
Svar fra Dwi den 24. okt. 2023
Dear Ms. Tracy,Thank you for taking the time to share your thoughts about your stay at Astagina Resort Villa and Spa. We're glad to hear that our resort's location made it easy for you to explore the shops, the beach, and local restaurants.Your kind words about our excellent staff and beautiful grounds are greatly appreciated. We're also delighted to know that you enjoyed our restaurant and found our rooms to be traditional and well-equipped with the amenities you needed.Your feedback on our spa pricing and the dated bathrooms is valuable to us, and we'll certainly take it into consideration as we continually strive to enhance our guests' experiences.We hope to have the pleasure of welcoming you back in the future. If you have any special requests or if there's anything else you'd like to share, please don't hesitate to reach out.Warm regards,Management Team

8/10 Udmærket

Vittoria

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very convenient area Staff very helpful
Overnattede 1 nat i oktober 2023
Svar fra Dwi den 24. okt. 2023
Dear Ms. Vittoria,Thank you for your brief but valuable feedback. We're pleased to hear that you found our location very convenient and that our staff was helpful during your stay.Your satisfaction is important to us, and we're here to assist you with anything you may need in the future. We look forward to welcoming you back to Astagina Resort Villa and Spa.Warm regards,Management Team

10/10 Fremragende

Kate

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, very friendly staff. Lovely grounds and pool with swim up bar. Breakfast was delicious. Would definitely stay here again
Overnattede 3 nætter i september 2023
Svar fra Dwi den 21. sep. 2023
Dear Ms. Kate,Greeting from Astagina Resort Villa and Spa.Thank you for your kind words. We're delighted to hear that you had a great stay with us, enjoyed our friendly staff, lovely grounds, and delicious breakfast. We look forward to welcoming you back for another wonderful experience in the future.Warm regards,Management Team

8/10 Udmærket

Joanne

Synes godt om: Rengøring, service og personale
Svar fra Dwi den 13. sep. 2023
Dear Ms. Joanne,Greeting from Astagina Resort Villa and SpaWe wanted to take a moment to express our heartfelt gratitude for choosing to stay at Astagina Resort Villa and Spa during your recent visit. It was a pleasure to have you as our guest, and your presence added to the warmth and vibrancy of our establishment.It was a pleasure serving you, and we hope to have the honor of welcoming you back in the future. If there is anything more we can do to enhance your next stay, please do not hesitate to let us know.Warmest regards,Management Astagina

8/10 Udmærket

Sharyn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable resort
Overnattede 17 nætter i august 2023
Svar fra Dwi den 2. sep. 2023
Dear Ms. Sharyn,We're pleased to hear that you found Astagina Resort Villa and Spa to be a very comfortable resort.Our team is dedicated to providing a comfortable and relaxing experience for our guests, and we're delighted that you had a comfortable stay.We hope to have the pleasure of hosting you again in the future. If you plan on returning, please feel free to reach out to us with any special requests or preferences you may have for your next stay.Thank you for choosing us for your visit, and we look forward to welcoming you back soon!Regards, Managament Team

8/10 Udmærket

Hayley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i august 2023
Svar fra Dwi den 26. aug. 2023
Dear Mr. Hayley,Thank you for choosing Astagina Resort Villa and Spa for your recent stay. We hope you had a wonderful time with us. If you have any feedback or suggestions to share, we'd love to hear them. Your input helps us improve and provide even better experiences for our guests.We look forward to the opportunity of welcoming you back in the future for another great stay.Best regards,Management Astagina

10/10 Fremragende

Lyn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved Astagina. Staff amazing & friendly & happy. Resort is not super modern. But extremely good value. Great if you aren't after crowds, bogans, and partying. Great to base yourself & relax.
Overnattede 2 nætter i august 2023
Svar fra Dwi den 26. aug. 2023
Dear Ms. Lyn,Thank you for taking the time to share your experience at Astagina Resort Villa and Spa.We're thrilled to hear that you loved your stay with us. Our staff truly aims to create a welcoming and joyful atmosphere, and we're glad their efforts left a positive impression on you.While we may not be the most modern, we're dedicated to providing excellent value and a comfortable environment for our guests.Your description of our resort as a peaceful and relaxing base is wonderful, and we're delighted to have been able to provide you with the tranquility you were seeking.We appreciate your feedback and hope to have the pleasure of hosting you again in the future for another enjoyable stay.Best regards,Management Astagina

6/10 Okay

Martyn

Rejste med partner
Synes godt om: Rengøring
Overnattede 2 nætter i august 2023
Svar fra Dwi den 18. aug. 2023
Dear Mr. Martyn, Greeting from Astagina Resort Villa and Spa Thank you for your recent stay at our home. We hope you enjoyed your stay with us and we look forward to welcoming you back for creating another enjoyable stay. See you soon! Regards, I Md Dwi Jaya Praditya

10/10 Fremragende

Melissa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, close to beaches and plenty of good restaurants and bars.
Overnattede 5 nætter i august 2023
Svar fra Dwi den 14. aug. 2023
Dear Ms. Melissa,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at Asagina Resort Villa and Spa.It's wonderful to know that you appreciated our resort's prime location, with its proximity to beautiful beaches and a variety of excellent dining and entertainment options. We understand the importance of providing our guests with convenient access to local attractions, and we're delighted that our location added to the overall enjoyment of your visit.Your kind words are a true testament to our team's commitment to creating a memorable experience for each of our guests. We're glad you found our resort to be a comfortable and enjoyable haven during your time here.Should your travels bring you back to this area, we would be absolutely thrilled to have the opportunity to welcome you once again. Please don't hesitate to reach out if there's anything we can assist you with in the future.Thank you once again for choosing Asagina Resort Villa and Spa. We hope your memories of your stay continue to bring a smile to your face.Warmest regards,Management TeamAsagina Resort Villa and Spa

10/10 Fremragende

Sharon

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
I hadn’t been to Bali for over 20 years, staying at the Astagina resort made the holiday even more memorable it was clean friendly safe and staff were all amazing highly recommend from Sharon and Tim Australia
Overnattede 7 nætter i juli 2023
Svar fra Dwi den 10. aug. 2023
Dear Mr/s. Sharon and Tim,Thank you so much for choosing Astagina Resort Villa and Spa for your Bali getaway after two decades. We're thrilled to have been part of your memorable experience. Your kind words about our cleanliness, friendly atmosphere, safety, and amazing staff mean the world to us. Your recommendation is truly appreciated and we can't wait to have you back on another remarkable stay. Please don't hesitate to reach out if there's anything we can do to make your next visit even better.Management Team Astagina Resort Villa and Spa

10/10 Fremragende

craig

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place! We will return
Overnattede 2 nætter i august 2023
Svar fra Dwi den 10. aug. 2023
Dear Mr. Craig,Thank you for your wonderful feedback. We're delighted to hear that you had a great time at Astagina Resort Villa and Spa. Your intention to return warms our hearts, and we can't wait to welcome you back for another fantastic stay. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. Warm regards,Management Team Astagina Resort Villa and Spa

10/10 Fremragende

Robin

Overnattede 2 nætter i juli 2023
Svar fra Dwi den 14. aug. 2023
Dear Mr. Robin,Thank you for choosing Asagina Resort Villa and Spa for your recent stay. Your satisfaction is our ultimate reward, and we are truly grateful for your support and patronage. If there is anything more we can do for you, or if you have any feedback to share, please do not hesitate to reach out to us.Wishing you all the best in your future endeavors and travels. May your days be filled with joy, adventure, and cherished memories.Warmest regards,Management TeamAsagina Resort Villa and Spa

6/10 Okay

Abdulrahman Abdulhadi

Rejste med partner
Synes godt om: Rengøring, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It’s very expensive given what they offer. It’s only a room with its amenities!!
Overnattede 3 nætter i juli 2023
Svar fra Dwi den 24. jul. 2023
Dear Mr. Abdulrahman Abdulhadi Alamri,Thank you for sharing your feedback with us. We apologize for any disappointment you experienced during your stay at Astagina Resort Villa and Spa.We understand the importance of offering value for money to our guests, and we regret that you found our prices to be on the higher side. We constantly strive to provide a memorable and enjoyable experience for all our guests, and we take your comments seriously.Please know that your feedback is valuable to us, and we will use it to review and improve our offerings to ensure a better experience for our guests in the future.If you have any specific suggestions or concerns, we would appreciate hearing from you directly so that we can address them more effectively.We hope you will consider giving us another opportunity to exceed your expectations during your future travels.Best regards,Team Astagina

10/10 Fremragende

Veasna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome hotel with cabana and pool outside room. Best breakfast in Bali but staff were pushy with getting their name recommended. One even knocked on my door whilst I was asleep, bad timing. Therefore I gave a tip to the most hard working person there: Sueta the security guy, he never asked for anything and was surprised & grateful with tip I gave.
Overnattede 3 nætter i juli 2023
Svar fra Dwi den 21. jul. 2023
Dear Ms. Veasna,Thank you for choosing Astagina Resort Villa and Spa for your Bali getaway. We appreciate your kind words about our cabanas, pool, and breakfast. We strive to provide the best experiences for our guests. However, we apologize for any inconvenience caused by our staff's eagerness in seeking recommendations. Your feedback is valuable to us, and we will address this matter to ensure our guests' comfort and privacy are respected at all times. On a positive note, we're thrilled to hear about your encounter with Sueta, our diligent security guy. We will make sure to recognize his outstanding service. Once again, thank you for your visit, and we hope to have the pleasure of welcoming you back to Astagina Resort Villa and Spa in the future for another delightful stay.Best regards,Managenent Team

8/10 Udmærket

Rachael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pool villa was really nice. Breakfast was average. Room service hours terrible. Food average.
Overnattede 3 nætter i juli 2023
Svar fra Dwi den 20. jul. 2023
Dear Mr. Rachael,Thank you for taking the time to share your feedback about your recent stay at Astagina Resort Villa and Spa.We're delighted to hear that you enjoyed our pool villa and had a pleasant experience with it. However, we apologize for not meeting your expectations when it came to the breakfast and room service experience. We take your comments seriously and will discuss them with our culinary and operations teams to make the necessary improvements.Your feedback is essential to us as we continuously strive to enhance the quality of our services and amenities.Should your travels bring you back to Bali, we hope you would consider staying with us again. If you do, please don't hesitate to reach out to our team directly so that we can ensure a more enjoyable and satisfying stay for you.Thank you once again for sharing your thoughts, and we look forward to the opportunity to welcome you back in the future.Warm regards,Management Team

10/10 Fremragende

Aisha

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were fantastic, check in amd out were easy. Car booked to transfer to the airport, new car good driver. At the reception Putu Mei Lastrini, Kadek Dwi Saputr Jaya and the rest of the ataff were very nice and supportive. I will definitely stay again and recommend it highly.
Overnattede 5 nætter i juni 2023
Svar fra Dwi den 11. jul. 2023
Dear Ms. Aisha,Thank you for sharing your wonderful experience at Astagina Resort Villa and Spa. We're thrilled to hear that our staff exceeded your expectations and made your stay enjoyable from check-in to check-out.We take pride in providing seamless and hassle-free experiences for our guests, and we're glad to know that your airport transfer was smooth, with a comfortable car and a skilled driver.Putu Mei Lastrini, Kadek Dwi Saputra Jaya, and the rest of our team appreciate your kind words. They strive to create a welcoming and supportive environment for all our guests. We are grateful for your recommendation and delighted to hear that you plan to stay with us again. We can't wait to welcome you back to Astagina Resort Villa and Spa for another exceptional experience.Warm regards,Astagina Management & Team

10/10 Fremragende

Shawn

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff are amazing. They were an absolute delight. The resort is in a great location, close to everything, but removed from the main road. Thoroughly recommend . ❤️🙏
Overnattede 9 nætter i juni 2023
Svar fra Dwi den 11. jul. 2023
Dear Mr/s. Shawn,Thank you for taking the time to share your feedback about your recent stay at Astagina Resort Villa and Spa. We are delighted to hear that our staff left a positive impression on you. Providing exceptional service is our top priority, and we're glad to know that they contributed to making your experience enjoyable.Our resort's location is indeed one of its highlights, offering a convenient proximity to various attractions while maintaining a peaceful ambiance away from the main road. We're pleased to hear that you found it to be a great location.Once again, we appreciate your recommendation, and we look forward to welcoming you back for another delightful stay at Astagina Resort Villa and Spa in the future.Warm regards,Astagina Management & Team

8/10 Udmærket

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 12 nætter i maj 2023
Svar fra Dwi den 24. maj 2023
Dear Mr. Richard, Greeting from Astagina Resort Villa and Spa Thank you for rating our facilities and service we have delivered during your stay with us. Hopefully they meet your satisfaction. We consistently train our team well and always keep our property improved to be able to deliver the high level of customers satisfaction. We were happy to host you, hopefully we will have another time to welcome you back for another memorable stay in the future. Best regards, Management Astagina

10/10 Fremragende

Rina

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
ゴキブリが出たこと以外はよかった。スタッフの人も優しかったし、朝ごはんもめっちゃ美味しかった。
Overnattede 2 nætter i april 2023
Svar fra Dwi den 8. maj 2023
Dear Ms. Rina, Greeting from Astagina Resort Villa and Spa Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our hospitality and the breakfast provided during your stay with us. However, we are disappointed to learn about your experience with the presence of cockroaches in your room. Please accept our sincere apologies for any inconvenience caused. We understand that cleanliness and hygiene are crucial elements of a comfortable stay, and we take this matter very seriously. Our team has immediately taken steps to investigate and address the issue to ensure that such an incident does not happen again in the future. We hope to have the opportunity to welcome you back in the future, where we can exceed your expectations and provide you with a memorable stay.Thank you again for choosing our hotel, and we look forward to serving you on your next visit.Warm regards, Astagina Management Team

10/10 Fremragende

Anthony Brian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Staff could not do enough for you. People always working on the up keep of the resort. Just couldn't fault anything
Overnattede 5 nætter i april 2023
Svar fra Dwi den 19. apr. 2023
Dear Mr. Anthony Brian, Greeting from Astagina Resort Villa and Spa Thank you for your lovely feedback. We were pleased to have you staying with us and we happy to hear that our accommodation and service could meet your expectation. We look forward to welcoming you back to stay again at Astagina in the future. Best regards, Management Astagina

10/10 Fremragende

HIROKO

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
施設内は、とても静かで、スタッフも、親切でした
Overnattede 1 nat i april 2023
Svar fra Dwi den 15. apr. 2023
Dear Mr/s. HIROKO, Greeting from Astagina Resort Villa and Spa Thank you for sharing your lovely stay. We are pleased to have you staying with us recently. Thank you and we love to have another time to serve you again at Astagina in the future. Best regards, Management Astagina

8/10 Udmærket

Karmen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location being close to beach. Friendly staff. Breakfast has excellent choices. Play areas for children.
Overnattede 3 nætter i april 2023
Svar fra Dwi den 12. apr. 2023
Dear Mr. Karmen, Greeting from Astagina Resort Villa and Spa, Legian Thank you for taking your time to leave your review. We are happy to know that you enjoyed staying at Astagina due to good location, friendly staff, excellent breakfast variety, good area for children. We always maintain our property as well as our team to be able to provide outstanding services. We look forward to welcoming you back to stay again at Astagina in the future. Best regards, Management Astagina

10/10 Fremragende

Jason

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Astagina Resort & Spa is a fantastic stay. Close to everything. Staff are wonderful and the property is very well maintained.
Overnattede 12 nætter i marts 2023
Svar fra Dwi den 12. apr. 2023
Dear Mr. Jason, Greeting from Astagina Resort Villa and SpaThank you for a lovely review you have shared at this platform. We are pleased to know that how you enjoyed your recent stay with us. Thank you for your compliment about the location, staff and well maintenance property. We will miss you and look forward to welcoming you back to stay again at Astagina in the future. Best regards, Management Astagina

6/10 Okay

Angela

Overnattede 1 nat i marts 2023
Svar fra Dwi den 12. apr. 2023
Dear Ms. Angela, Greeting from Astagina Resort Villa and SpaThank you for staying with us and we wish we will have another chance to serve you again at Astagina in the future. If you have a constructive feedback to address, please let us to know to be able to improve our future services. Thank you and we look forward to welcoming you back to stay at Astgaina in the future. Best regards, Management Astagina

10/10 Fremragende

Justin

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location,staff were magnificent,and very centrally located.the gardens were beautiful and are was extremely quiet,wouldn't hesitate to stay here again.
Overnattede 7 nætter i marts 2023
Svar fra Dwi den 12. apr. 2023
Dear Mr. Justin, Greeting from Astagina Resort Villa and Spa We are thrilled to read your lovely review. Thank you for staying with us and we wish we will have another chance to serve you again at Astagina in the future. Thank you and we look forward to welcoming you back to stay at Astgaina in the future. Best regards, Management Astagina

10/10 Fremragende

Dennis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
Great hotel. Nice staff. Close to restaurants and shops and beach. I will go back!
Overnattede 1 nat i marts 2023
Svar fra Dwi den 12. apr. 2023
Dear Mr/s. Dennis, Greeting from Astagina Resort Villa and SpaThank you for your lovely review about the staff and location. At Astagina we are grateful to have a best team to create experience to exceed guest’s expectation. Our commitment is providing best service as guest’s convenience is our top priority. Thank you and we look forward to welcoming you back to stay at Astgaina in the future. Best regards, Management Astagina

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great vacation
The staff is amazing, great breakfast, and great pool.
Overnattede 7 nætter i februar 2023
Svar fra Dwi den 12. apr. 2023
Dear Mr. John, Greeting from the island of Gods at Astagina Resort Villa and SpaThank you for sharing your lovely experience and we are happy to have you staying with us. We highlighted your compliment about the staff, breakfast, and the pool. Thank you and we look forward to welcoming you back to stay again at Astagina in the future. Best regards, Management Astagina

10/10 Fremragende

Trevor

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2023
Svar fra Dwi den 25. feb. 2023
Dear Mr. Trevor, Greeting from Astagina Resort Villa and Spa Thank you for rating us great at this platform. We were pleased to serve you during your stay at our home. Hopefully we will have another time to serve you again. See you soon..Regards, Management Astagina