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Anmeldelser af Hotel Continental

4 out of 5
Hotel Continental
Place de la Gare 2, Lausanne

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 228 af i alt 561 anmeldelser" "
Bedømmelse på 8 − Udmærket. 256 af i alt 561 anmeldelser" "
Bedømmelse på 6 − Okay. 55 af i alt 561 anmeldelser" "
Bedømmelse på 4 − Dårligt. 17 af i alt 561 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 561 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Simon

Overnattede 1 nat i december 2023
Svar fra Your Hotel Continental Team den 26. dec. 2023
Dear Simon,We thank you for taking the time to rate your experience in our hotel and would be interested to learn more about it; from the rating you shared, it looks like a few things didn't go as expected. We would be glad to get in touch with you and hope to see you again soon in our hotel.Best regards,

8/10 Udmærket

Anne

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juni 2023
Svar fra Your Hotel Continental Team den 15. jun. 2023
Good morning,We thank you for taking the time to rate your experience in our hotel and hope to welcome you again soon.Best regards,

4/10 Dårligt

Thomas

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Overnattede 2 nætter i juni 2021
Svar fra Conti-Team den 6. jul. 2021
Thank you fory our feedback. Hope that next time we can reach your expectations.

10/10 Fremragende

Joergen Rune

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2020
Svar fra Pascal Küttel, Directeur and the Conti-Crew den 23. sep. 2020
Thank you for your nice feedback. Hope we can welcome you soon again in Lausanne

8/10 Udmærket

Steen

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2019
Svar fra Pascal - Manager den 27. maj 2019
Thank you for your feedback. Hope to see you soon again at the Continental Lausanne!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
fremragende
værelset var en junior suite der lå på 5. sal med udsigt over søen. Værelset var stort og godt indrettet.På grund af min mands handicap havde vi specielle behov for de blev opfyldt til fulde. Hotellets beliggenhed var også bare så fint lige over for banegården og ved siden af metroen.det var også flot at vi fik kort til offentlig transport

10/10 Fremragende

Mikael, Frederiksberg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Michael, HALLANDALE BEACH

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Greta

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very welcoming. Perfect location (next to the train station and the metro).
Overnattede 1 nat i maj 2024

6/10 Okay

Marianne

Synes godt om: Service og personale
Xxx
Overnattede 4 nætter i maj 2024
Svar fra Denis Mrula Chef de réception et Jean-Philippe Fle den 15. maj 2024
Chère Marianne,Nous vous remercions d'avoir pris le temps d'évaluer votre séjour à l'hôtel Continental.Nous espérons vous recevoir à nouveau prochainement!Cordialement,Denis MrulaChef de réceptionetJean-Philippe FleuryDirecteur

10/10 Fremragende

Benoîte

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nous avons reçu une passe de transport gratuite pour la durée de notre séjour: une initiative vraiment intéressante. La qualité de l'hébergement est vraiment excellente.
Overnattede 1 nat i marts 2024
Svar fra Votre équipe de l'hôtel Continental den 1. apr. 2024
Bonjour,Nous sommes très heureux de lire votre commentaire. Nous vous en remercions et nous nous réjouissons de pouvoir vous accueillir très bientôt à nouveau.Meilleures salutations

6/10 Okay

Haruka

Overnattede 1 nat i marts 2024
Svar fra Your Hotel Continental Team den 27. mar. 2024
Dear Haruka,We thank you for taking the time to rate your experience in our hotel and would be interested to learn more about it; from the rating you shared, it looks like a few things didn't go as expected. We would be glad to get in touch with you and hope to see you again soon in our hotel.Best regards,

8/10 Udmærket

Masaki

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great stay
Overnattede 1 nat i januar 2024
Svar fra Your Hotel Continental Team den 10. mar. 2024
Dear Masaki,We thank you for your comment and this positive rating. We look forward to seeing you again in our hotel.Best regards,

10/10 Fremragende

MOISES

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Si, la ubicación está perfecta pero lo que lo hace más especial es el servicio, todos nos hicieron sentir muy bien. En especial Gabrielle quien nos recibió muy atento y cuidando cada detalle dado que íbamos con peques lo cual nos hizo sentir como en casa.
Overnattede 1 nat i februar 2024
Svar fra Your Hotel Continental Team den 28. feb. 2024
Dear Moises,We thank you for your comments and the kind words about our team mate Gabrielle. We are glad that you enjoyed your stay and we hope to see you again soon in our hotel.Best regards,

10/10 Fremragende

Axel

Overnattede 1 nat i februar 2024
Svar fra Your Hotel Continental Team den 16. feb. 2024
Dear Axel,We thank you for your this excellent rating. We look forward to seeing you again in our hotel.Best regards,

8/10 Udmærket

Joël

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cet hôtel situé face à la gare est intéressant rapport qualité-prix.
Overnattede 1 nat i februar 2024
Svar fra Votre équipe de l'hôtel Continental den 12. feb. 2024
Cher Joël,Nous sommes très heureux de lire votre commentaire. Nous vous en remercions et nous nous réjouissons de pouvoir vous accueillir très bientôt à nouveau.Meilleures salutations

10/10 Fremragende

Dawen

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel was right next to the Lausanne train station. The rooms are clean and the staff was very helpful at check-in. They even gave us complimentary transport tickets (for tourists) that also got us discounts at museums.
Overnattede 1 nat i januar 2024
Svar fra Your Hotel Continental Team den 6. feb. 2024
Dear Dawen,We truly appreciate your comments and thank you for sharing your experience in our hotel. We are glad that you enjoyed your stay and we hope to see you again soon in our hotel.Best regards,

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
Nice hotel, centrally located and very convenient to transport options. Friendly and helpful staff.
Overnattede 2 nætter i januar 2024
Svar fra Your Hotel Continental Team den 6. feb. 2024
Good morning,We thank you for your comment and this excellent rating. We look forward to seeing you again in our hotel.Best regards,

8/10 Udmærket

Sergejs

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly staff
Excellent and super-friendly staff. But be careful if you take this hotel because of the gym and SPA, since you will use the public gym next to the hotel with strange rules, like no gym-tops allowed, and also the sauna was not working on Sunday :(
Overnattede 2 nætter i januar 2024
Svar fra Your Hotel Continental Team den 30. jan. 2024
Dear Sergejs,We thank you for your comments and the kind words about our team. We're sorry the sauna wasn't working on Sunday. We hope to see you again soon in our hotel.Best regards,

10/10 Fremragende

Alan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect location. Excellent staff
Overnattede 2 nætter i januar 2024
Svar fra Your Hotel Continental Team den 24. jan. 2024
Dear Alan,We thank you for your this excellent rating. We look forward to seeing you again in our hotel.Best regards,

10/10 Fremragende

Jacob

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Your Hotel Continental Team den 13. jan. 2024
Dear Jacob,We thank you for your this excellent rating. We look forward to seeing you again in our hotel.Best regards,

8/10 Udmærket

Michel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Votre équipe de l'hôtel Continental den 9. jan. 2024
Cher Michel,Nous vous remercions d’avoir pris le temps de mettre une note sur Hotels.com et espérons vous accueillir à nouveau prochainement.Meilleures salutations

10/10 Fremragende

Neil

Overnattede 2 nætter i november 2023
Svar fra Your Hotel Continental Team den 9. jan. 2024
Dear Neil,We thank you for your this excellent rating. We look forward to seeing you again in our hotel.Best regards,

8/10 Udmærket

Hafida

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Your Hotel Continental Team den 9. jan. 2024
Dear Hafida,We thank you for taking the time to rate your experience in our hotel. We look forward to seeing you again.Best regards,

10/10 Fremragende

Rahmy

Overnattede 1 nat i december 2023
Svar fra Your Hotel Continental Team den 5. jan. 2024
Dear Rahmy,We thank you for your this excellent rating. We look forward to seeing you again in our hotel.Best regards,

8/10 Udmærket

Joël

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
L'Hôtel est situé face à la gare,à côté du métro et des arrêts d'autobus,donc grandes facilités pour se déplacer;
Overnattede 1 nat i december 2023
Svar fra Votre équipe de l'hôtel Continental den 2. jan. 2024
Cher Joël,Nous vous remercions d’avoir pris le temps de partager votre expérience dans notre hôtel et espérons vous accueillir à nouveau prochainement.Meilleures salutations

8/10 Udmærket

Barbara

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location right opposite the train station. Quiet room, comfortable bed. Nice breakfast cafe on ground floor of the hotel.
Overnattede 1 nat i december 2023
Svar fra Your Hotel Continental Team den 16. dec. 2023
Dear Barbara,We thank you for your comments about our room and brekast. We are glad that you enjoyed your stay and we hope to see you again soon in our hotel.Best regards,

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Your Hotel Continental Team den 16. dec. 2023
Hello,We thank you for your this excellent rating. We look forward to seeing you again in our hotel.Best regards,

8/10 Udmærket

Alberto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
buon hotel in posizione centrale
Overnattede 2 nætter i december 2023
Svar fra Your Hotel Continental Team den 16. dec. 2023
Dear Alberto,We thank you for taking the time to share your experience in our hotel and hope to welcome you again soon.Best regards,

8/10 Udmærket

Guillaume

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra Your Hotel Continental Team den 11. dec. 2023
Dear Guillaume,We thank you for taking the time to rate your experience in our hotel. We look forward to seeing you again.Best regards,

10/10 Fremragende

wayne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lay over needed somewhere coded this ticked all the boxes
Overnattede 1 nat i december 2023
Svar fra Your Hotel Continental Team den 6. dec. 2023
Dear Wayne,We thank you for taking the time to share your experience in our hotel and hope to welcome you again soon.Best regards,

10/10 Fremragende

Marc

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vue magnifique sur le lac au 5e étage. - Quartier de la gare sale et mal fréquenté
Overnattede 2 nætter i november 2023
Svar fra Votre équipe de l'hôtel Continental den 3. dec. 2023
Bonjour Marc,Nous vous remercions pour votre commentaire et cette note excellente. Nous serons heureux de vous revoir prochainement dans notre hôtel.Meilleures salutations

10/10 Fremragende

Raymond

Overnattede 1 nat i november 2023
Svar fra Your Hotel Continental Team den 18. dec. 2023
Dear Raymond,We thank you for your this excellent rating. We look forward to seeing you again in our hotel.Best regards,

10/10 Fremragende

EPFL

Overnattede 2 nætter i november 2023
Svar fra Your Hotel Continental Team den 24. nov. 2023
Hello,We thank you for your this excellent rating. We look forward to seeing you again in our hotel.Best regards,

8/10 Udmærket

Giovanna

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Carina
Svar fra Your Hotel Continental Team den 21. nov. 2023
Dear Giovanna,We thank you for taking the time to rate your experience in our hotel. We look forward to seeing you again.Best regards,

10/10 Fremragende

Antonin

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2023
Svar fra Your Hotel Continental Team den 18. nov. 2023
Dear Antonin,We thank you for your this excellent rating. We look forward to seeing you again in our hotel.Best regards,

6/10 Okay

Catherine

Rejste med familie
Synes godt om: Faciliteter
Hotel Continental was highly convenient for the railway station as we were arriving there quite late on the night of our stay and leaving promptly in the morning by a fairly early train. By the standards of accommodation within close vicinity of a railway station this hotel is well situated. The area is safe, clean and in no way seedy. My daughter and I had stayed at Hotel Continental a week prior to our last stay. I would say that unfortunately I am not able to give as good a review for the second stay. It seemed that the first room had been updated more recently. On our second stay there were some stains on the carpet and the room was smaller and generally shabbier. The worst feature was the lavatory. When flushed water shot up and splashed over the seat. Unhygienic. After my first visit I gave a generally very good review apart from mentioning that only one pillow was provided for each bed. This is minimal, surely an extra couple of pillows could be in reserve in the wardrobe, ready to use, in clean pillowcases, should they be required. As it was I asked about the bedding on arrival and was handed an extra pillow, hastily accessed from near the reception desk, which I was to carry upstairs with my luggage.
Overnattede 1 nat i november 2023
Svar fra Your Hotel Continental Team den 14. nov. 2023
Dear Catherine,We thank you for your comments and for sharing your experience in our hotel in such a detailed way, we truly appreciate it. We are sorry that this second stay wasn't as positive as your previous one; next time, please get in touch with us at the time of booking, so we make sure that we welcome you with more care. We hope to see you again soon in our hotel.Best regards,

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale
Great location for getting around.
The reception staff are excellent and the location outside the station couldn’t be better. It’s also much quieter than most hotels in such a central location. The room is pretty basic but clean and comfortable.
Overnattede 3 nætter i november 2023
Svar fra Your Hotel Continental Team den 14. nov. 2023
Dear Stephen,We thank you for your comments and the kind words about our team. We are glad that you enjoyed your stay and we hope to see you again soon in our hotel.Best regards,

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Your Hotel Continental Team den 14. nov. 2023
Dear Daniel,We thank you for your this excellent rating. We look forward to seeing you again in our hotel.Best regards,

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great service
The hotel is well located, across the road from the Lausanne station. Check in was excellent - staff were really friendly and explained the local area. The free travel pass provided by the city is great.
Overnattede 1 nat i november 2023
Svar fra Your Hotel Continental Team den 14. nov. 2023
Dear John,We thank you for your comments and the kind words about our team. We are glad that you enjoyed your stay and we hope to see you again soon in our hotel.Best regards,

10/10 Fremragende

BINWEI

Overnattede 1 nat i november 2023
Svar fra Your Hotel Continental Team den 14. nov. 2023
Dear Sir,We thank you for your this excellent rating. We look forward to seeing you again in our hotel.Best regards,

8/10 Udmærket

JOSE

Rejste med familie, Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We recently had the opportunity to stay at the Hotel Continental, and while overall it was a pleasant experience, my disappointment with the handing of a safety incident must be address. On November 2, 2023, one guest had a fall in the shower resulting in minor injuries. We promptly informed to the front desk to the incident because of the safety issues and concern. The young lady was very responsive and concerned. Rather than expressing genuine concern for his well-being and seeking to understand the circumstances surrounding the incident, the general manager's reply felt dismissive and lacked the professionalism one would expect from a reputable establishment. It seemed as though guest safety was not a priority for him. We suggested the hotel could use slip resistant stripe or mats in the tub/showers, his response was "We do not have those here." Instead, he said, "what do you want from me?" and offered us free breakfast. In situations like these, a compassionate and customer-centric approach is crucial. A simple apology and an assurance that the matter would be investigated would have sufficed, general manager F. Thank you, D. Miller
Overnattede 2 nætter i november 2023
Svar fra Your Hotel Continental Team den 14. nov. 2023
Dear Sir,We thank you for this detailed review, that showed how we failed to get the appropriate attitude; please accept our apologies for our behavior in these circumstances. We are sorry that we could not meet all your expectations and hope nevertheless to welcome you again.Best regards,

6/10 Okay

Daniel

Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Your Hotel Continental Team den 14. nov. 2023
Dear Daniel,We thank you for taking the time to rate your experience in our hotel and would be interested to learn more about it; from the rating you shared, it looks like a few things didn't go as expected. We would be glad to get in touch with you and hope to see you again soon in our hotel.Best regards,

10/10 Fremragende

Carol

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Make sure to upgrade to a lake view. It was spectacular to start your day with a view of the beautiful lake and amazing mountains!
Overnattede 3 nætter i november 2023
Svar fra Your Hotel Continental Team den 10. nov. 2023
Good morning,We thank you for your comment and this excellent rating. We look forward to seeing you again in our hotel.Best regards,

10/10 Fremragende

Gillian

Overnattede 3 nætter i november 2023
Svar fra Your Hotel Continental Team den 10. nov. 2023
Good morning,We thank you for your this excellent rating. We look forward to seeing you again in our hotel.Best regards,

10/10 Fremragende

Mauro

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
SOlo una notte. Ci siamo trovati bene. Personale competente e simpatico. è mandato tutto bene
Overnattede 1 nat i oktober 2023
Svar fra Your Hotel Continental Team den 5. nov. 2023
Good morning,We thank you for your comment and this excellent rating. We look forward to seeing you again in our hotel.Best regards,

10/10 Fremragende

Renaud

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hôtel confortable proche de la gare
Hôtel simple, accueil sympathique - très pratique, car proche de la gare. Idéal pour un court séjour professionnel.
Overnattede 2 nætter i november 2023
Svar fra Votre équipe de l'hôtel Continental den 5. nov. 2023
Bonjour,Nous sommes très heureux de lire votre commentaire et vous remercions pour la mention sur la qualité de notre accueil. Nous nous réjouissons de pouvoir vous accueillir très bientôt à nouveau.Meilleures salutations

8/10 Udmærket

Catherine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location for an early morning train departure and a pleasant area for proximity to a railway station. We enjoyed a good breakfast with plenty of choice of food, greeted by a smiling member of staff . Our only criticism would be that each bed had just one, very soft and slim pillow and although we requested extras from a polite and well meaning concierge, we were unable to obtain second ones. Apart from this, overall, our stay was good.
Overnattede 1 nat i november 2023
Svar fra Your Hotel Continental Team den 5. nov. 2023
Good morning,We thank you for your comments and for sharing your experience in our hotel in such a detailed way, we truly appreciate it. We are glad that you enjoyed your stay and we hope to see you again soon in our hotel.Best regards,

8/10 Udmærket

Ambily

Overnattede 2 nætter i oktober 2023
Svar fra Your Hotel Continental Team den 21. nov. 2023
Dear Ambily,We thank you for taking the time to rate your experience in our hotel. We look forward to seeing you again.Best regards,