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Anmeldelser af The Signature at MGM Grand (All Suites)

4.5 out of 5
The Signature at MGM Grand (All Suites)
145 East Harmon Avenue, Las Vegas, NV

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 974 af i alt 1594 anmeldelser" "
Bedømmelse på 8 − Udmærket. 345 af i alt 1594 anmeldelser" "
Bedømmelse på 6 − Okay. 115 af i alt 1594 anmeldelser" "
Bedømmelse på 4 − Dårligt. 70 af i alt 1594 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 90 af i alt 1594 anmeldelser" "

9,2/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice and comfortable suite
Nice suite but you couldn't use the table and the two low chairs to sit down with your laptop. Heavy rain in Vegas was unusual ⛈️⛈️
The suite
The view
Overnattede 2 nætter i august 2023
Svar fra The Signature Team den 3. sep. 2023
Good morning,Thank you for taking the time on leaving us a good review about your stay. We hope to see you soon again here at Signature.Thank you,The Signature Team

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pænt hotel som er placeret lidt væk fra the strip. Der er er indendørs forbindelse til MGM Grand.
Overnattede 4 nætter i januar 2022
Svar fra The Signature Hotel Management Team den 25. jan. 2022
Good Afternoon, Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature. Thank You,

6/10 Okay

Irene

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Had communication problem with front desk person that told me I had to go from tower 3 to tower 1 to mail out a letter. Front desk person neglected to communicate the hours that the office I had to drop it off in. Walked to tower just to have their front desk person tell me it’s closed . She did give me the times they are open. The only bright spot in this encounter was that the tower 2 person noticed I was upset about the lack of communication or just taking the letter at tower1. Front desk person could have put it in the proper drop box. The person from Tower 2 asked what was upsetting me and after I told him he offered to put it into the drop box for me after he was off from his shift!! More people need to be responsive and kind to help out in a very small matter that became a big problem. Side note, tower 3 receptionist took about 4 minutes just to get an answer about me mailing out a letter. Very bad training and direction of staff!!
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Tina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

10/10 Fremragende

lorie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean. Great room. Great staff.
Overnattede 1 nat i maj 2024
Svar fra The Signature Management Team den 25. maj 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

10/10 Fremragende

Mele

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was great
Overnattede 2 nætter i maj 2024
Svar fra The Signature Management Team den 22. maj 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

10/10 Fremragende

Trey

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely
Overnattede 2 nætter i maj 2024
Svar fra The Signature Management Team den 21. maj 2024
On behalf of all of the team members here at The Signature, we would like to thank you for this great review! We are thrilled that you enjoyed your experience!

10/10 Fremragende

Mackenzie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had excellence all around, will return in the future
Overnattede 1 nat i maj 2024
Svar fra The Signature Team den 19. maj 2024
Thank you so much for your recognition! Until the next time!

10/10 Fremragende

MARY JANE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place and service. We enjoyed our stay. Definitely will go back.
Overnattede 1 nat i maj 2024
Svar fra The Signature Team den 19. maj 2024
Thank you so much for your recognition! Until the next time!

10/10 Fremragende

Lee

Overnattede 3 nætter i maj 2024
Svar fra The Signature Team den 19. maj 2024
Thank you so much for your recognition! Until the next time!

2/10 Forfærdeligt

Sandra

Synes ikke om: Rengøring, faciliteter
There was very dirty streaks across the table, sofa and the chair had water or (something else) stains, the pull out couch was out of date and very uncomfortable (grandparents had one similar In the 1980’s) unsanitary would be an understatement. If I had to guess I would say there may have been children in the room just prior to us checking in but clearly it was not cleaned properly or even close for that matter. The king size bed had springs so squeaky that rolling over would wake you up. So I went out to the parking lot and stayed inside my vehicle. I won’t be staying at this resort in the future. I made a video as well, because I am going to be requesting a refund, and I think it is well deserved.
Overnattede 1 nat i maj 2024
Svar fra The Signature Management Team den 21. maj 2024
Thank you for your feedback regarding your recent stay. Please afford us the chance to apologize for any shortfalls that hampered your experience. Please rest assured that we have documented your feedback and will relay it to the appropriate team for additional review. We appreciate you bringing this to our attention and hope you will consider visiting us again. Thank you.

8/10 Udmærket

Kelvin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great place to stay, close enough to The Strip but not that close! The kitchenette facilities give flexibility and comfort. Pool area is good. Access to all the MGM facilities is a bonus.
Overnattede 7 nætter i maj 2024
Svar fra The Signature Hotel Managment Team den 17. maj 2024
Good evening,Thank you for your great review! We hope to see you again soon here at The Signature.Best Regards,Signature Managment

10/10 Fremragende

Kevin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Kitchenettes highly convenient and useful. Amenities and access to MGM grand convenient. Best of both worlds.
Overnattede 7 nætter i maj 2024
Svar fra Signature Managment den 16. maj 2024
Good morning,Thank you for your great review! We hope to see you again soon here at The Signature.Best Regards,Signature Managment

6/10 Okay

Jeff, SYDENHAM

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We original were booked in a delux suit with mountain view balcony when we checked in they said they can update our room for 80 dollars a night seeing it was our wedding we took the upgrade however the area thecwasher is in was filthy no one has cleaned that space in a long while also when we asked for room clean they made the bed .. our coffee pot was left dirty and old coffee filter in , I cleaned my own bathtub daily as they did not , I actually did more cleaning than i expected and we natually keep our rooms clean. Very dissapointed as I felt we were taken advantage of as tourist. It was unfortunate .
Overnattede 4 nætter i maj 2024
Svar fra The Signature Hotel Managment Team den 15. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Sai Harika

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Signature Managment den 15. maj 2024
Good afternoon,Thank you for your 5 out of 5 rating! We hope to see you again soon here at The Signature.Thank you,Signature Management

10/10 Fremragende

Chris, Methley

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent non-smoking option for staying in Vegas. Large clean rooms and easy to walk to the main MGM Grand. Only thing to note is that there is an extra charge of $9 per bottle of water that they make available in the room for guests so don't makebthe mistake of not reading the label!
Overnattede 6 nætter i april 2024
Svar fra The Signature Hotel Managment Team den 15. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Alexandra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the tub in the room. I wish pool 1 was open instead of having to go down to pool 2
Overnattede 3 nætter i maj 2024
Svar fra The Signature Hotel Managment Team den 15. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Edward, Canyon Country

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful spot!! I love how it’s close to MGM and the strip but not in it. Makes it the perfect spot to stay when in Vegas, it’ll be my go to now. Beautiful spacious rooms, quiet and more family oriented which is nice.
Overnattede 2 nætter i marts 2024
Svar fra The Signature Management Team den 13. maj 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work our team puts in every day. Thank you for your kind words, and we look forward to welcoming you again.

10/10 Fremragende

Rupinder Kaur

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i maj 2024
Svar fra The Signature Hotel Managment Team den 15. maj 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Mélanie

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
C’était notre 4e fois à cet hôtel. Nous avons choisi d’y retourner car notre expérience des fois précédentes était parfaite. Cependant, cette fois, nous avons trouvé que la qualité de la chambre avait diminué au fil des ans… matelas très inconfortable et literie défraîchie…
Overnattede 3 nætter i maj 2024
Svar fra The Signature Hotel Managment Team den 15. maj 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

gloryllie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra The Signature Hotel Managment Team den 15. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Angela

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very easy to get around. Great location with clean rooms.
Overnattede 3 nætter i maj 2024
Svar fra The Signature Management Team den 12. maj 2024
Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature.

10/10 Fremragende

Allison

Overnattede 3 nætter i maj 2024
Svar fra The Signature Management Team den 13. maj 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

10/10 Fremragende

Alfredo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra The Signature Management Team den 13. maj 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

8/10 Udmærket

Uttama, Mumbai

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overall good
Overnattede 2 nætter i maj 2024
Svar fra The Signature Hotel Managment Team den 11. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra The Signature Management Team den 12. maj 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

10/10 Fremragende

Stanley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay. Staff was Professional and friendly. The suites where clean and comfortable. We will be back. We come to Las Vegas often, this was definitely one of best stays.
Overnattede 4 nætter i maj 2024
Svar fra Signature Managment den 10. maj 2024
Good afternoon,Thank you very much for your review! We look forward to seeing you again soon here at the Signature. Best Regards,Signature Management

4/10 Dårligt

Brent

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
No automatic drapes ! Very far from food and casino
Overnattede 4 nætter i maj 2024
Svar fra Signature Managment den 10. maj 2024
Good afternoon,Thank you for your review. We're sorry to hear that we didn't have your preferred preferences here at The Signature. Thank for staying at our hotel.Best Regards,Signature Management

6/10 Okay

Chariti, San Jose

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
It's clean and a break away from the strip but SOOOO close to walk. There's a tunnel walkway to MGM Grand. Very easy. We were put into an ADA room, which had some small issues in the bathroom. Also, the space between the bottom of the bathroom door and the tile floor is about 1.5 inches.... ZERO #2 privacy. Because it's ADA and everything is setup for that, the closet rod was 4 feet from the floor. My long dresses couldn't be hung. Not the room I'd pick but the room we got, perhaps from getting a too cheap package through Expedia. The fold out couch was used and it was very comfy. There is no substantial food on property. They have kitchenettes. Very close walk to target for water. Water in room is $9 per bottle. Has fridge that works. Overall, it's ok.
Overnattede 3 nætter i april 2024
Svar fra The Signature Hotel Managment Team den 10. maj 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Bernard W. Cicirelli,

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A little difficult checking in because the reservation was made through E x p e d i a.
Overnattede 4 nætter i april 2024
Svar fra The Signature Hotel Management Team den 8. maj 2024
Good Morning,Thank you for choosing The Signature for your recent stay. We apologize for any delays during the check in process. We hope that our front desk team was able to rectify the situation in a timely manner. We thank you for your feedback and hope so see you again in the near future.Thank You,

8/10 Udmærket

Jeffrey

Was the first time in Vegas good experience
Overnattede 4 nætter i april 2024
Svar fra The Signature Hotel Managment Team den 5. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Wilfrid Andrew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We liked the quiet and the no-smoking Having the in door walk way between the towers and main hotel is excellent.
Overnattede 5 nætter i april 2024
Svar fra The Signature Hotel Managment Team den 2. maj 2024
Thank you for taking the time to share your experience at The Signature. We take pride in knowing that our guests are happy with their stay!

8/10 Udmærket

Shayna, Bridgewater

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Shaynabergeron6@gmail.com
Overnattede 1 nat i april 2024
Svar fra The Signature Management Team den 3. maj 2024
Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature.

10/10 Fremragende

Victoria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Will make this my go-to each time I visit Vegas! Had security staff at entrance to property and the condos are connected to the MGM Grand where you can access the monorail (and floating river!) Close walking distance to the Strip. The gym is great but can get very crowded. Room is very quiet with a beautiful view. Only drawback is that valet parking is not available after 10pm.
Svar fra The Signature Hotel Management Team den 29. apr. 2024
Good Afternoon,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work our team puts in every day. Thank you for your kind words, and we look forward to welcoming you again.

8/10 Udmærket

Aaron

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Rooms were ok. My issue was lack of food around the area. I had to walk to the MGM to look for a couple of sprites at night, since the vending machines didn't work and there was no on site store.
Overnattede 2 nætter i april 2024
Svar fra The Signature Management Team den 30. apr. 2024
Thank you for leaving your review. We are so sorry to hear that your experience was not up to our Signature Standards. We always aim to deliver a great experience and are disappointed when we don’t meet expectations. We will use this feedback as a coaching experience to ensure that this does not happen again. We hope that you will consider visiting us again in the near future.

10/10 Fremragende

Amy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was clean quiet and safe
Overnattede 4 nætter i april 2024
Svar fra The Signature Hotel Managment Team den 30. apr. 2024
Thank you for your feedback, and 5 out of 5 rating.

10/10 Fremragende

Brad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra The Signature Hotel Managment Team den 29. apr. 2024
Thank you so much for the positive review. We are so happy that you enjoyed your stay, and we look forward to your next visit to The Signature.

10/10 Fremragende

Henry

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet part of MGM complex about 5-10 minute indoor walk to gaming floor/Grand lobby. Spacious room with small kitchenette (fridge free to use). Pool at each of 3 towers (in summer) plus access to main pool complex.
Overnattede 3 nætter i april 2024
Svar fra Signature Managment den 25. apr. 2024
Good morning,Thank you for your feedback and your good rating about our hotel! We hope to see you again soon here at The Signature.Best Regards,Signature Management

8/10 Udmærket

Carl

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent stay no issues wish the pools in tower 1 and 3 were open
Overnattede 4 nætter i april 2024
Svar fra Signature Managment den 24. apr. 2024
Good morning,Thank you for your feedback. Our pools at tower 1 and 3 will be opening up for our summertime. We hope to see you soon again here at the Signature.Best Regards,Signature Management

10/10 Fremragende

Morgan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice property. Very convenient. Will definitely stay again.
Overnattede 4 nætter i april 2024
Svar fra The Signature Team den 24. apr. 2024
Thank you so much for your review. We will be happy to see you again at the Signature hotel. Please feel free to contact us if you have any questions or concerns.

10/10 Fremragende

Dr. Idris

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
MGM charges more than the property taxes quoted on Expedia site when you check in and they hold on to the extra charge for up to 3 weeks after you checked out. Not a fair practice.
Overnattede 2 nætter i april 2024
Svar fra The Signature Team den 24. apr. 2024
Thank you for your review Dr. Idris. It looks like the incidental deposit has already been released on our end on 4/18. Please contact your bank if it is still holding on your bank account. Please feel free to contact us through phone or email if you need our assistance.

10/10 Fremragende

Carol, Ft Washington

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra The Signature Management Team den 23. apr. 2024
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

10/10 Fremragende

robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
noise from nearby airport
Overnattede 3 nætter i april 2024
Svar fra Signature Managment den 20. apr. 2024
Good afternoon,We're sorry to hear that you experienced some noise staying inside your room. In the future we would be happy to assist you with available options to best assist you with any issues.Thank you,Signature Managment

10/10 Fremragende

Josh C

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy and clean
Overnattede 1 nat i april 2024
Svar fra Signature Managment den 24. apr. 2024
Good morning,Thank you for your feedback! We hope to see you soon again here at The Signature.Best Regards,Signature Management

6/10 Okay

Maria

It was okay
Overnattede 2 nætter i april 2024
Svar fra Signature Managment den 20. apr. 2024
Good afternoon,Thank you very much for your feedback! May we kindly ask what it would take to receive a perfect score from you? We're always looking for ways to even better our guest experience.Thank you,Signature Managment

10/10 Fremragende

David Paull Van

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were upgraded to a 1 bedroom suite upon arrival free of charge. Staff is great. Rooms are clean and comfortable. Our first time but would definitely stay again.
Overnattede 4 nætter i april 2024
Svar fra Signature Managment den 20. apr. 2024
Good afternoon,Thank you very much for your feedback! We look forward to seeing you back again.Thank you,Signature Managment

2/10 Forfærdeligt

Anahita

Svar fra Signature Managment den 9. maj 2024
Good afternoon,Thank you for taking the time on leaving us your rating. May we kindly ask what it would take for us to receive a perfect score from you? We're happy to hear all our guest's feedback to look for more ways on even bettering our guest service.Thank you,Signature Managment

10/10 Fremragende

Chris, toms river

Overnattede 5 nætter i april 2024
Svar fra The Signature Hotel Managment Team den 9. maj 2024
Thank you so much for the positive review. We are so delighted that you rate our service as a 5-star experience as we strive to provide just that to all of our guests. We look forward to your next visit to The Signature.

8/10 Udmærket

Catherine

Overnattede 3 nætter i april 2024
Svar fra The Signature Hotel Management Team den 8. maj 2024
Good Morning,Thank you for your feedback. We are delighted to know you enjoyed your stay.Thank You,

10/10 Fremragende

Elizabeth, Cottage Grove

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra The Signature Hotel Managment Team den 18. apr. 2024
Thanks for staying with us. We appreciate your feedback!