Hoteller i Las Casillas

"l In the beginning of our stay we experienced a very nice hotel with good service and food … but at the last 3 days of our stay of 7 seven days especially the main restaurant could not handle the arrival of a lot of new guests. Stressed waiters and chiefs and everyone else . No or unpolite service. Everyone at the hotel did what was possible but they were just understaffed- by far. - The only reason we did not leave was we did not no where to go. But again the first period of our stay was...

"Rigtig dejligt hotel - fantastisk morgenmadsbuffet og særdeles venligt personale. Rolige omgivelser. Eneste minus er at det er meget lydt på værelserne. Du er ikke i tvivl om hvad der sker i naboværelset, men det hører jo med til en god ferie."

"Nice spacious rooms but a bit worn and outdated"

"Altid fantastisk dejligt hotel. Vi kommer igen og igen"

"I will for sure be back soon."

"Room was spacious and staff were very helpful "

"Fin oplevelse🙏"

"Large rooms, but poorly equipped. No table or regular chairs. No drawers. The hanging chair was a joke. No free parking at the hotel. But the number one problem is the slippery floors. When it rains the hallways get wet. They have marble floors that get more slippery than ice when wet. I fell once when walking normally in regular shoes. It still hurts. The hotel refused to provide any compensation, although they are clearly responsible. The hotel design should either have covered hallways or the...

"Meget venligt og hjælpeligt personale. God seng, godt badeværelse, dejlig altan og perfekt placering i den gamle by. Stille og roligt."

"Extremely disappointing – reservation error, unhelpful staff, and poor service We were looking forward to our stay at RIU Vistamar, but our experience was ruined due to a serious booking error and a complete lack of assistance from the hotel staff. Upon arrival, we discovered that our children had been incorrectly registered as infants — which they clearly are not. This should have been a simple fix, but instead of helping us, the hotel staff charged us an additional 40% and refused to correct...

"Great location for shopping history and restaurants. All staff so helpful and friendly. Beautiful building "

"We’ve stayed at this hotel three years in a row – and for good reason. The atmosphere is warm and relaxing, the staff are incredibly kind, and everything is well-kept and inviting. It truly feels like a home away from home, and we leave every time feeling recharged and happy. Highly recommended "

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"Værelses var ikke som forventet "

"Overall the hotel is definitely for families and is children friendly. Apart from a nice little beach there’s not much in walking distance away the area. This is the first time we’ve tried an all inclusive style hotel and after a couple of days the food/menu started to feel like the same dishes, so if you like verity then it’s not for you. Finding people are not always courteous(multiple hands reaching in at once) even though the trays were always stocked. The pool areas and entertainment was...