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Anmeldelser af Red Carpet Inn

3.5 out of 5
Red Carpet Inn
2101 Columbia Ave, Lancaster, PA

Anmeldelser

6,2
Bedømmelse på 10 − Fremragende. 139 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 256 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 270 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 165 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 170 af i alt 1000 anmeldelser" "

6,4/10

Rengøring

7,0/10

Service og personale

5,4/10

Faciliteter

5,8/10

Overnatningsstedets tilstand og faciliteter

5,8/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

poulerik

Synes ikke om: Service og personale, værelsets komfort
Morgenmaden var helt elendigt. Værelser ok. beligenhed fin

6/10 Okay

Jeanette

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Clean place, nice staff. Older/dated facilities. A/C not that great.
Overnattede 1 nat i maj 2024
Svar fra FD den 20. maj 2024
Dear JeanetteThank you for taking the time to share your experience with us

6/10 Okay

Hany

Synes godt om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra FD den 14. maj 2024
Dear HanyThank you for your feedback

6/10 Okay

Patrick

Rejste i en gruppe
Synes godt om: Service og personale
The first night of our stay we were in a smoking room which was not nearly as nice as the room we had the second night in a none smoking portion of the motel. For the price it was about what we expected.
Overnattede 2 nætter i maj 2024
Svar fra FD den 14. maj 2024
Dear PatrickWe thank you for having taken the time to give us an evaluation of your stay. We work hard to make our guests happy and we do appreciate your feedback!

10/10 Fremragende

investor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not a bad experience.
Overnattede 1 nat i maj 2024
Svar fra FD den 14. maj 2024
Dear Investorthank you for your feedback

8/10 Udmærket

Deborah V

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Our room had ants in it/ Room 219. Should have cleaned better. No conditioner, but had shampoo for our use. Otherwise it was a good location close to were my daughter was living.
Overnattede 1 nat i maj 2024
Svar fra FD den 7. maj 2024
We thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet all your expectations. We hope you will accept our sincere apologies for the inconvenience you may have experienced.

10/10 Fremragende

Nydia i Lugo

Overnattede 2 nætter i marts 2024
Svar fra FD den 14. maj 2024
Dear NydiaThank you for sharing your feedback with us

6/10 Okay

ronald

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra FD den 26. feb. 2024
Dear RonaldThank you for taking the time to leave a feedback

10/10 Fremragende

Tre

Overnattede 2 nætter i januar 2024
Svar fra FD den 29. jan. 2024
Dear TreThank you for taking the time to leave a feedback

10/10 Fremragende

Alexander

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra FD den 10. jan. 2024
Dear AlexanderThank you for taking the time to leave a feedback

2/10 Forfærdeligt

Leah

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Got blamed for property damage that was not our fault pain was bubbling on the walls in bathroom from shower moisture very dirty hotel needs upgraded for the price they charge
Overnattede 10 nætter i december 2023
Svar fra FD den 8. jan. 2024
We already responded privately with the guests

6/10 Okay

Gary

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Heat was broken in my first room, so I was switched late at night. Second room the heat was broken too, switched again. Thankfully I’m a solo traveler, so it wasn’t a huge deal. But for a group or family, that could be a real hassle. The staff member was immediately at my room and helping, and was friendly and attentive. They ensured that I did have heat. So the customer service is great!
Overnattede 1 nat i december 2023
Svar fra FD den 18. dec. 2023
Dear GaryThanks for sharing your feedback from your stay

2/10 Forfærdeligt

Jordan

Overnattede 2 nætter i december 2023
Svar fra FD den 18. dec. 2023
Dear JordanWe are very sorry to hear that your stay did not meet all your expectations. We hope you will accept our sincere apologies for the inconvenience you may have experienced.

10/10 Fremragende

Mirna, Norristown

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Only one thing didn't like one cleaning crew they moved me different room it was dirty floor under the refrigerator was something sticky the place is nice l wish they changed one clean crew
Svar fra FD den 15. dec. 2023
Dear Mirna,First, we want to thank you for your feedback. While I wish, you had a better experience with your housekeepers, it is feedback like this that we learn from and use to improve. Once again we thank you for your feedback

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra FD den 15. dec. 2023
Dear WilliamWe thank you for having taken the time to give us an evaluation of your stay. We work hard to make our guests happy and we do appreciate your feedback!

2/10 Forfærdeligt

Carlina

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
They took a copy of my credit card. They said it was mandatory if not I can leave. I got there after midnight and couldn’t find another place to stay.
Overnattede 1 nat i december 2023
Svar fra FD den 11. dec. 2023
Dear Carlina,Your credit card could not be scanned. The rules are the same for everybody. Lancaster County has more than 60 hotels and motels, and in November, there are plenty of vacancies.

10/10 Fremragende

Torres

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra FD den 11. dec. 2023
Thank your for your feedback

6/10 Okay

Maria

Synes ikke om: Rengøring
Overnattede 1 nat i december 2023
Svar fra FD den 11. dec. 2023
Dear MariaThank you for taking the time to leave a survey

8/10 Udmærket

Tatiana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Recommend 👍
Overnattede 1 nat i december 2023
Svar fra FD den 11. dec. 2023
Dear TatianaThank you for your feedback. We do appreciate your business

8/10 Udmærket

Ilona

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Generally a decent motel to spend the night. My only complaint was that the floor was so dirty my feet got black walking on it.
Overnattede 1 nat i december 2023
Svar fra FD den 11. dec. 2023
Dear Ilona, We thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet all your expectations.

10/10 Fremragende

Kathy Jo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra FD den 11. dec. 2023
Thank you so much

10/10 Fremragende

Bryan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra FD den 11. dec. 2023
Dear BryanWe thank you for having taken the time to give us an evaluation of your stay. We work hard to make our guests happy and we do appreciate your feedback!

6/10 Okay

Juan C

Overnattede 2 nætter i november 2023
Svar fra FD den 18. dec. 2023
Dear JuanThank you for leaving a feedback

8/10 Udmærket

Kim

Synes godt om: Overnatningsstedets tilstand og faciliteter
Staff wasnt in the office when i tried to check in had to wait a half hour for someone to show up
Overnattede 1 nat i november 2023
Svar fra FD den 24. nov. 2023
Dear KimWe are sorry you had to wait for the front desk clerk to show up. He was re-programing a lock at the time, and it took longer than expected. We apologize for the inconvenience

6/10 Okay

JOSE, Gordonville

Rejste med partner
Synes ikke om: Faciliteter
Needs updating. They have started to upgrade.
Overnattede 2 nætter i november 2023
Svar fra FD den 24. nov. 2023
Thank you for your feedback

10/10 Fremragende

Samwel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra FD den 17. nov. 2023
Dear SamwelWe thank you for having taken the time to give us an evaluation of your stay. We work hard to make our guests happy and we do appreciate your feedback!

10/10 Fremragende

Ashley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room was spacious and clean. The tap water was pleasant to drink (forgot a water bottle). The staff were very nice and friendly. The Namaste restaurant attached to the property was absolutely delicious. We'd definitely stay here again!
Overnattede 1 nat i november 2023
Svar fra FD den 17. nov. 2023
Dear AshleyThank you for taking the time to share your experience with us. Your comments are greatly appreciated

6/10 Okay

Nancy

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Dated furniture. Patched door. Electronic key lock didn’t work. Thin walls- heard neighbors during the night. Comfortable beds
Overnattede 2 nætter i november 2023
Svar fra FD den 17. nov. 2023
Dear NancyWe thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet all your expectations. We hope you will accept our sincere apologies for the inconvenience you may have experienced.

4/10 Dårligt

Patricia

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra FD den 6. nov. 2023
Dear guestThank you for taking the time to leave a feedback

4/10 Dårligt

witold

Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
Poor
The wall rack fell off the wall and hasn’t been fixed. The cups and sugar have not been replenished. The lock require a number of tries to open.
Overnattede 2 nætter i november 2023
Svar fra FD den 6. nov. 2023
Dear Witold,Dear guestWe thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet all your expectations. We hope you will accept our sincere apologies for the inconvenience you may have experienced.

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I would never stay here ever again.
Overnattede 1 nat i oktober 2023
Svar fra FD den 30. okt. 2023
Dear KippiThank you for your feedback

10/10 Fremragende

Ronald

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra FD den 26. okt. 2023
Dear RonaldWe thank you for having taken the time to give us an evaluation of your stay. We work hard to make our guests happy and we do appreciate your feedback!

8/10 Udmærket

kathy

Synes godt om: Service og personale
Overnattede 1 nat i oktober 2023
Svar fra FD den 16. okt. 2023
Thanks for sharing your feedback from your stay

10/10 Fremragende

Lory

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were so helpful and the rooms were neat, clean and warm. I was quite happy.
Overnattede 1 nat i oktober 2023
Svar fra FD den 16. okt. 2023
We thank you for having taken the time to give us an evaluation of your stay. We work hard to make our guests happy and we do appreciate your feedback!

8/10 Udmærket

Jacque

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra FD den 12. okt. 2023
Thank you for sharing your feedback with us

6/10 Okay

Judith

Rejste med partner
We were only there to sleep. The only problem was it was away from our granddaughter who lives in East Lancaster
Overnattede 2 nætter i oktober 2023
Svar fra FD den 11. okt. 2023
We are located 3 miles west of downtown Lancaster

2/10 Forfærdeligt

Carlos

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra FD den 9. okt. 2023
Than you for your feedback

6/10 Okay

Anita

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Went to PA for a wrestling tournament. All that is needed is a bed, and shower. This hotel was not to far from the convention center, and cost less. I guess you get what you paid for. Sheets were dirty, and we saw one roach. Definitely won't book again.
Overnattede 2 nætter i oktober 2023
Svar fra FD den 9. okt. 2023
Dear AnitaFirst, we want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. In your case, we apparently fell short. For the inconvenience, it caused, we are sorry.

6/10 Okay

Daniel

Overnattede 2 nætter i oktober 2023
Svar fra FD den 30. okt. 2023
Dear DanielThank you for taking the time to leave a feedback

2/10 Forfærdeligt

Familia

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The stay was for less than an hour, it was just for showering, the room smell just like cigarets, the bed sheet was dirty, there was dust all over, the bathroom was dirty even the floor and wall, it was a scary experience, took a. Bath with sandals. The parking was “ok” by it smell like dirty water, I’ll said I’ll not go back or rent again. From 1 to 10 I’ll give a 1 do to the person who took care of me was nice.
Overnattede 1 nat i september 2023
Svar fra F den 9. okt. 2023
Dear CarmenWe thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet all your expectations. We do not understand your reference to the parking lot smelling like dirty water though.We hope you will accept our sincere apologies for the inconvenience you may have experienced.

2/10 Forfærdeligt

ashtyn

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
we literally found a ROACH when we opened our drawers up to check the room, also had what to look like blood stains on sheetz and disgusting makeup smeared on the pillows. i wouldn’t stay here if my life depended on it. Also they won’t give you you’re money back and charged me 50$ for no reason. absolutely disgusting never again
Overnattede 1 nat i september 2023
Svar fra FD den 9. okt. 2023
Dear Elle According to our records, you paid Expedia/Hotel.com directly and the credit card belonging to Expedia was charged not yours. We did not have your personal credit card. We read the log book for that day and have no mention of your party coming to the front desk either to report any issues or tell us you were checking out.

8/10 Udmærket

Joe

Overnattede 1 nat i september 2023
Svar fra FD den 3. okt. 2023
Dear JoeWe thank you for having taken the time to give us an evaluation of your stay. We work hard to make our guests happy and we do appreciate your feedback!

6/10 Okay

Harry

Overnattede 1 nat i september 2023
Svar fra FD den 23. okt. 2023
Thank you for your Feeback

6/10 Okay

Bryant

Rejste med familie
Synes godt om: Service og personale
inside looked better than it did outside. Outside like like a shady motel.
Overnattede 1 nat i september 2023
Svar fra FD den 28. sep. 2023
Dear Bryant We thank you for having taken the time to give us an evaluation of your stay.

10/10 Fremragende

Luis

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy bien
Overnattede 1 nat i september 2023
Svar fra FD den 25. sep. 2023
Dear LuisThank you for your review

10/10 Fremragende

Samwel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra FD den 22. sep. 2023
Dear SamwelWe thank you for having taken the time to give us an evaluation of your stay. We work hard to make our guests happy and we do appreciate your feedback!

10/10 Fremragende

Marten

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A nice place to stay for sure. Staff was in my room every day and cleaned it including fixing my bed. That was a surprise. Room was huge. I'd stay there again.
Overnattede 5 nætter i september 2023
Svar fra FD den 22. sep. 2023
Dear MartenWe do appreciate your kind words and hope to see you in the future

10/10 Fremragende

Tracy

Overnattede 1 nat i september 2023
Svar fra FD den 22. sep. 2023
Thank you for your review

6/10 Okay

Carmen

Overnattede 1 nat i september 2023
Svar fra FD den 18. sep. 2023
Thank you for leaving a feedback

4/10 Dårligt

Andy

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
We felt unsafe. The keys we had for the room didn’t work and the attendant thought we could just stay in the room and not leave. We felt very uneasy and left!
Overnattede 1 nat i september 2023
Svar fra FD den 18. sep. 2023
Dear Andy,We are sorry about the lock issue and refunded your credit card the full amount.