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Anmeldelser af Rollace Hotel Lagos INTL

3.5 out of 5
Rollace Hotel Lagos INTL
44-50 Awoniyi Elemo Street, Ajao Estate, International Airport Road, Lagos, Lagos

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 41 af i alt 96 anmeldelser" "
Bedømmelse på 8 − Udmærket. 33 af i alt 96 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 96 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 96 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 96 anmeldelser" "

8,8/10

Rengøring

8,2/10

Service og personale

8,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was good and excellent hotel
Overnattede 2 nætter i maj 2024
Svar fra Rollace team den 24. maj 2024
Thank you for the review, we are glad you enjoyed your stay, we are looking forward to having you back.

10/10 Fremragende

David

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel in overall is excellent.
Overnattede 2 nætter i maj 2024
Svar fra Rollace team den 21. maj 2024
David, thank you very much for your feedback, we are glad you enjoyed your stay with us, we look forward to giving you a most enjoyable experience in your next visit.

8/10 Udmærket

Harriet, Stittsville

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is nice and clean
Overnattede 1 nat i maj 2024
Svar fra Rollace team den 17. maj 2024
Thank you for choosing us! we appreciate your feedback.

8/10 Udmærket

Tolulope

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent service
Overnattede 1 nat i april 2024
Svar fra Rollace team den 17. maj 2024
Thank you for choosing us! we appreciate your feedback.

8/10 Udmærket

Albert, Freetown

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel. Staff was friendly. The towels were a bit old. Need new towels. Clean rooms.
Overnattede 1 nat i april 2024
Svar fra Rollace team den 24. maj 2024
Thank you for your feedback, we are glad you enjoyed your stay, we will look into your observations and make amends where necessary.

8/10 Udmærket

Phillip Dennis

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale
The room was very spacious, the breakfast was okay. We didn't stay for long because it was just a pit stop for our flight it's very suitable for travelers because it's close to the airport.
Overnattede 1 nat i marts 2024
Svar fra Rollace team den 17. maj 2024
Thank you for choosing us! we appreciate your feedback.

4/10 Dårligt

Rebecca

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Disappointed.
Overnattede 1 nat i marts 2024
Svar fra Rollace team den 18. mar. 2024
Hello RebeccaThank you for the reviewwe would like you to share your experience with us.

10/10 Fremragende

Phillip Dennis

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
I liked that it was close to the airport. Convenient for travellers transiting through the city.
Overnattede 1 nat i februar 2024

6/10 Okay

Uhunoma

Rejste med familie
Synes godt om: Værelsets komfort
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Joy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This property is gorgeoussss. I love it.well centralised. Very easy to locate and near the local and international airport. Very clean and staff members are very cautious. Breakfast not to my taste but manageable. Chef should buckle up. Complimentary transport to the airport was awesome. Driver very polite and helpful. He drove professionally obeyed all traffic and road signs and speed limits. I will difiinetly stay at Rollace Hotel again and again. 👍👍👍👏👏👏
Overnattede 2 nætter i februar 2024

6/10 Okay

Demair

Synes godt om: Service og personale
Overnattede 4 nætter i januar 2024

4/10 Dårligt

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i december 2023

10/10 Fremragende

Paul

Overnattede 1 nat i december 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice simple hotel. We stayed twice at this hotel. The rooms are pretty spacious, with comfortable beds. The buffet breakfast is quite nice, with delicious food options. The Nigerian food is better than the western offerings. The outdoor pool area is a relaxing place to hangout, but can be buggy since the tables don’t seem to be cleaned often. Use insect repellent if going outside. We had one issue with the front desk not recording the number of days in our reservation properly. It was a prepaid reservation as well. We did point this out, expecting it to be resolved quickly. Unfortunately, the front desk did not correct the issue resulting in staff walking into our room without knocking and several phone calls expecting us to have checked out. It was a very annoying afternoon, which could have been avoided. Overall, the stay was pleasant enough and may stay again in the future.
Overnattede 2 nætter i november 2023

10/10 Fremragende

ELVIS AKWASI

Overnattede 2 nætter i december 2023

10/10 Fremragende

ELVIS AKWASI

Overnattede 2 nætter i december 2023

10/10 Fremragende

Chinyere

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place
Overnattede 4 nætter i november 2023
Svar fra Alex den 28. nov. 2023
Thank you for your kind review, we are glad you enjoyed your stay with us.

8/10 Udmærket

eghe

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The place was nice and clean. Staffs were friendly and very helpful
Overnattede 1 nat i november 2023
Svar fra Alex den 28. nov. 2023
Thank you for your kind review, we are glad you enjoyed your stay with us.

4/10 Dårligt

Nicholas

Synes godt om: Rengøring
Overnattede 1 nat i november 2023

10/10 Fremragende

A

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very best hotel
This hotel is of international standard, staff are very proactive and happy to help , the room are big and the bed very comfortable, cleanliness is top notch. For the price it’s a bargain .
Overnattede 5 nætter i november 2023
Svar fra Alex. den 20. nov. 2023
Hello Yomi,Thank you for the kind review. we are so glad you enjoyed your stay with us. we look forward to hosting you again and again. Regards,

2/10 Forfærdeligt

Ron

Overnattede 1 nat i november 2023

10/10 Fremragende

Judith

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The only complaint is that takes forever to get meals delivered, wether it be poolside or room service. Other than that I love this place. I have been here several times and I will continue to come back
Overnattede 2 nætter i november 2023
Svar fra Alex den 13. nov. 2023
Hi Judith,Thank you for leaving a review, we appreciate your feedback. we certainly will improve our service when next you visit. we look forward to having you back.Regards,

6/10 Okay

Jenetta

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Evening Receptionist didn’t greet guest on arrival!!!!
Overnattede 1 nat i oktober 2023
Svar fra Daniel den 27. okt. 2023
Dear Jenetta,On behalf of Rollace Hotel, i would like to apologize for not giving you our traditional warm welcome to Rollace Hotel. Thank you for your feedback , be rest assured that on your next visit our entire staff will be ready to welcome you with happy smiles. Thank you once again for choosing Rollace Hotels.

10/10 Fremragende

Kinya

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
スタッフの気配りが良い。部屋は広くてきれい。 空港に近いため、渋滞が激しい市内から来るには時間が読めないことがあるので、前日泊には最高の立地。空港までタクシーで10分前後。 近くにスーパーマーケットがあり、そこでお土産のチョコレートを買いました。
Overnattede 1 nat i oktober 2023
Svar fra Rollace Hotel den 24. okt. 2023
Arigatō!

8/10 Udmærket

Thompson

Synes godt om: Rengøring, service og personale, faciliteter
Availability of after hours food service and space to entertain visitors.Like the Laudryservice .Slow response to repairs in the hotel suits is my only complain.
Overnattede 8 nætter i oktober 2023
Svar fra Alex. den 17. okt. 2023
Hi Thompson,Thank you for your feedback, we are glad you enjoyed your stay and we will ensure to improve our services based on your complaint. we look forward to hosting you again soon.

8/10 Udmærket

Angela

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice rooms...Beautiful atmosphere
The room was very nice, clean & comfortable....staff was very nice & professional, my only complaint was the tv in the room didn't show a clear picture, I told them about it at the front desk & they said maintenance will fix it & it never was fixed also...breakfast was good but would have preferred a variety of meat instead of hot dogs & they only offered water & coffee for the beverages (no juice, no cold milk)
Overnattede 2 nætter i september 2023
Svar fra Alex. den 17. okt. 2023
Hello Angela,We are glad you enjoyed your stay, thank you for your feedback, we will ensure to make improvements based on your complaint, and we look forward to hosting you again soon.

8/10 Udmærket

Adrian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Judith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The bed was the most luxurious bed I have ever slept in. After an exhausting trip from the USA and my connecting flight from Lagos to Warri was cancelled, I had to stay overnight. While the surrounding area is congested with vendors and much poverty, the inside of the compound is secure to outsiders.
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Bambi

Overnattede 1 nat i juni 2023

10/10 Fremragende

UDOE-TTEHSAM

Overnattede 1 nat i maj 2023

10/10 Fremragende

Benjamin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2023

8/10 Udmærket

Shannon

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved the vibe. My only complaint is when I ordered room service or requested toiletries, I always had to call twice.

10/10 Fremragende

Jaime

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buen lugar para descansar
Overnattede 1 nat i april 2023

8/10 Udmærket

joy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Poolside bar service is excellent
Overnattede 7 nætter i april 2023

10/10 Fremragende

Ridwan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023

6/10 Okay

Chinyere

Overnattede 1 nat i februar 2023

6/10 Okay

Lucky

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The room is good
Overnattede 1 nat i februar 2023

8/10 Udmærket

Emmanuel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient clean location to the airport and where ever you want to go.

10/10 Fremragende

Nnamdi

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Secure location, clean facilities, friendly staff, and a decent breakfast selection.
Overnattede 1 nat i december 2022

8/10 Udmærket

TODD

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 13 nætter i oktober 2022

8/10 Udmærket

Verificeret rejsende

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place for a little food and fun.
We only stayed 2 nights because we needed a space close to the airport for easy departure. This place was great! Prices weren’t bad, started in the larger rooms, enjoyed the breakfast variety but the outdoor area was my favorite. Perfect ambiance for a night out without leaving the property.
Overnattede 2 nætter i september 2022

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Outside in the back was a vibe. Kitchen management (the man) was trash as he was unaccomodating and treated the workers bad. Room was comfortable. I would stay again.
Overnattede 2 nætter i september 2022

8/10 Udmærket

Lina

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
friendly staff,
Overnattede 1 nat i august 2022

2/10 Forfærdeligt

MacMaurice

Overnattede 1 nat i august 2022

10/10 Fremragende

Idris, London

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2022

10/10 Fremragende

Lourdwige

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were friendly and very helpful and attentive.
Overnattede 1 nat i juni 2022

2/10 Forfærdeligt

CONOR

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Avoid here. Not recommended
Staff service extremely poor, as was that of duty management who also ignored written complaints. Customer service is not highly rated and indeed, staff go out of their way to make any simple request non-serviceable. Long waits for very poor food. Very noisy venue as hotel is a club too plus maintenance noise in early hours as well during my stay. All in all, one of the worst places to stay in Lagos.
Overnattede 1 nat i april 2022

8/10 Udmærket

Tommy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
nice hotel nice staff. but breakfast was bad. Dinner was good but it could take up to 2 hours to get the food
Overnattede 1 nat i april 2022

8/10 Udmærket

Valerie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pool area.
Overnattede 3 nætter i marts 2022

4/10 Dårligt

Petrus Johannes

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
de lift was 3 dagen stuk, op de kamer hangt alles scheef ,ik ga hier niet meer henn
Overnattede 3 nætter i marts 2022