Hoteller nær La Paloma Country Club

"Loved it!"

"Unfortunately, my stay was disappointing. The room had a strong sewer-like odor throughout my visit, which significantly affected my comfort. When I reported the issue, the resolution process was frustrating and time-consuming. I had to speak with three different staff members before a satisfactory solution was provided. Additionally, I felt that guests who do not book premium-tier rooms are not treated with the same level of courtesy and attention. Customer service should be consistent...

"Bed was not comfortable at all."

"Room is clean and spacious, modern"

"First of all, I just wanted to mention that the place was very unclean. There was bugs on the bed next to me and stains on the sheets. We were so tired because we drove up there to pick up our daughter from college and didn’t have the energy to complain. I would love to have my money back if possible since we were only there for a few hours."

"EXCELLENT CUSTOMER SERVICE BY RAMON , Will be staying here every time I travel to Tucson :)"

"During a 6 day stay our room was never cleaned, despite stopping daily to ask the front desk if they could please clean our room. The carpet was so dirty and it felt sticky. There was also a 2" cockroach on the wall that we had to kill. When I confronted the front desk on the fourth day of our stay - they apologized and said they didn't have enough help to take care of our room. They offered some snacks from the store - but all we wanted was our room cleaned up. This was a terrible place...

"SENCILLO EL LLEGAR , FUNCIONA BIEN EL AIRE ACONDICIONADO, LAS SABANAS Y COLCHA NO ESTABAN LIMPIAS, Y VI INSECTOS ( CUCARACHAS )"

"Clean quiet - no breakfast no coffee no microwave -no ice...."

"The property is very disgusting, especially the back side where we stayed. Other guests just all hangout with their doors open and dogs running in and out. Our dogs were on leash but these other dog owners didn't care what their dog was doing. As we were walking to our room we saw the biggest nastiest roach on the stairs just greeting anyone who walks up. It ended up being so bad we stayed a couple hours while we did stuff around town, a place to leave ours dogs in their kennels while we ran...

"Clean room and good TV"

"Gregar huevos en el desayuno"

"Buena ubicación, habitación limpia y personal amable."

"This is our 3rd stay at this property and the experience is consistently fantastic!! The staff is always friendly and helpful. The rooms are spotless. The breakfast has always been fresh and the choices are great!! Two of our visits were holiday weekends and even though it appeared the place was full I didn’t hear anyone above us or in the rooms next door. The location says at the Tucson Mall it’s actually a few blocks away so not all the crazy Mall traffic but the convenience of shopping and...

"Nice bed view from patio poor"

"Dusty room"

"We stayed at Westward Look a couple of times before this last stay. The rooms are spacious and we love using the tennis courts. This last time though was a but if a downer. The tennis courts need resurfacing,"

"Great place to stay! Clean and comfortable with great staff to"

"Nice comfortable room, good location. There was a strong odor, not sure if it was the cleaning solution, seemed like maybe trying to cover an old smoke smell. I did not ask to move because I arrived after a long day of travel, and just wanted to rest. It eventually dissipated. The pool was nice, breakfast was standard buffet as expected."

"Good"