Hoteller nær St. Phillip's in the Hills

"Room is clean and spacious, modern"

"During a 6 day stay our room was never cleaned, despite stopping daily to ask the front desk if they could please clean our room. The carpet was so dirty and it felt sticky. There was also a 2" cockroach on the wall that we had to kill. When I confronted the front desk on the fourth day of our stay - they apologized and said they didn't have enough help to take care of our room. They offered some snacks from the store - but all we wanted was our room cleaned up. This was a terrible place...

"Buena ubicación, habitación limpia y personal amable."

"A lot of whispering"

"First of all, I just wanted to mention that the place was very unclean. There was bugs on the bed next to me and stains on the sheets. We were so tired because we drove up there to pick up our daughter from college and didn’t have the energy to complain. I would love to have my money back if possible since we were only there for a few hours."

"EXCELLENT CUSTOMER SERVICE BY RAMON , Will be staying here every time I travel to Tucson :)"

"SENCILLO EL LLEGAR , FUNCIONA BIEN EL AIRE ACONDICIONADO, LAS SABANAS Y COLCHA NO ESTABAN LIMPIAS, Y VI INSECTOS ( CUCARACHAS )"

"We had a 2-night stay booked this past weekend...we checked in and got our room keys...we headed to the room to review it....as soon as we walked in there was a heacy moldy smell...we then checked the bathroom...it was filled with roaches...in the shower and the floor.. we quickly grabbed our bags and went back to the front desk....we told the girl what we found and that we are cancelling our stay and leaving....we gave back our room keys and asked to speak to the manger...she said there was no...

"Gregar huevos en el desayuno"

"Clean quiet - no breakfast no coffee no microwave -no ice...."

"I called Expedia and told them I would not stay at the hotel because it was so awful and dirty. The door did not have a proper lock on it and no dead-bolt lock in a very dangerous neighborhood. The property was supposed to have a pool, but the pool was drained. Holes were in the bathroom door. I had a friend living in Tucson so I called her up and she was willing to let me stay with her while I attended a meeting but I want my money back on this hotel. I never stayed in the room. The...

"The staff is great. Everyone was friendly and professional. The Manager, Christina, is always friendly and helpful. My room was clean and comfortable and everything worked as it should. Good TV and a comfortable bed. I stay here often as it is comfortable and affordable."

"Did not follow on alarm that went off around 4:30am"

"The staff was very kind and helpful. The hotel was clean and conveniently located. It was nice and quiet."

"Dusty room"

"Resort was fantastic. Breakfast was not very good for the cost."

"Good"

"Good place."

"This is our 3rd stay at this property and the experience is consistently fantastic!! The staff is always friendly and helpful. The rooms are spotless. The breakfast has always been fresh and the choices are great!! Two of our visits were holiday weekends and even though it appeared the place was full I didn’t hear anyone above us or in the rooms next door. The location says at the Tucson Mall it’s actually a few blocks away so not all the crazy Mall traffic but the convenience of shopping and...