Hoteller nær La Encantada

"The room was great and the text communication from the star was great. Service at the restaurant was great but the food was ok. The property is so pretty and a great place to stay. They just need to fix a few things to get a 5 star from me."

"Bed was not comfortable at all."

"Unfortunately, my stay was disappointing. The room had a strong sewer-like odor throughout my visit, which significantly affected my comfort. When I reported the issue, the resolution process was frustrating and time-consuming. I had to speak with three different staff members before a satisfactory solution was provided. Additionally, I felt that guests who do not book premium-tier rooms are not treated with the same level of courtesy and attention. Customer service should be consistent...

"Room is clean and spacious, modern"

"BEST value for thefee you pa per night. Will absolutly stay here nextimeI am in Tucson.The upgrade theydidto the rooms are AWESOME."

"This is our 3rd stay at this property and the experience is consistently fantastic!! The staff is always friendly and helpful. The rooms are spotless. The breakfast has always been fresh and the choices are great!! Two of our visits were holiday weekends and even though it appeared the place was full I didn’t hear anyone above us or in the rooms next door. The location says at the Tucson Mall it’s actually a few blocks away so not all the crazy Mall traffic but the convenience of shopping and...

"We enjoyed everything about this place,staff was outstanding they went above and beyond. Wonderful experience."

"Seems clean and functional, but dated"

"Buena ubicación, habitación limpia y personal amable."

"No hot water and outdated. Front desk staff were very friendly and helpful."

"Great place to stay! Clean and comfortable with great staff to"

"During a 6 day stay our room was never cleaned, despite stopping daily to ask the front desk if they could please clean our room. The carpet was so dirty and it felt sticky. There was also a 2" cockroach on the wall that we had to kill. When I confronted the front desk on the fourth day of our stay - they apologized and said they didn't have enough help to take care of our room. They offered some snacks from the store - but all we wanted was our room cleaned up. This was a terrible place...

"I liked the area for mountain views and restaurants, stores nearby, and breakfast offered. However, the images posted online do not match on-site upon arrival. The lobby has old furniture, smells musty, paint chipping away on ceiling. The entire property requires remodeling, new beds, taller toilets, bathrooms outdated, room booked had 1 bed that looked like a canoe and beds not comfortable. Room also smelled like animal urine. Only stayed 1 night and canceled 2nd night. Also patio furniture is...

"Pet friendly. Front staff nice & courteous."

"Nice bed view from patio poor"

"En rigtig god oplevelse. Stor service og skønne omgivelser. Dejligt sted at tilbringe nogle dage. Stort og historisk inspireret værelse. God mad med imødekommende og fin betjening"

"Property was like a post card…nestled in the foothills, the views were amazing and breathtaking. Room was super clean and comfortable, especially the bedding. On-site restaurant was delicious as well chose to eat most of our meals there. Staff was friendly and accommodating. Have already started planning a return trip. Next visit it is a must to play the gorgeous golf coarse."

"The pools were awesome kid friendly"

"Nice place"

"Covenient parking, rooms pretty up to date but looks like reno is underway, yay! Hoping more convenience for phone/laptop charging is coming, as well as, better set-up for microwave/frig. Current floor level cabinet is very awkward to use. Clean rooms, good AC, pretty comfy bed. Good breakfast and coffee."