Hoteller nær Kickapoo Creek Winery

"The furniture in the rooms and lobby was torn and stained. Bathtub stoppers were disabled and not able to bathe the children. Staff was not offer any solutions just stating under new management and renovation staff was very dismissive to the customer concerns. Observed staff do the same to other customers. I encouraged customer to write a complaint. Staff would not provide information to corporate. We came for the 4th of July our best ti.e was being away from the hotel."

"We love this property. It is always well maintained and trustworthy employees. The food is great and the service is wonderful."

"We had a very nice stay"

"Nice location and affordable"

"AVOID! EVERYTHING is out of date, including the elevator safety certificate. Dripping faucet all night. 'Continental breakfast' is non-existent."

"Smell bad and the bed has bugs."

"Rooms were not sound proof."

"room was great."

"Stayed there for the top gun softball tournament. The hotel was close to the fields and convenient location for other amenities. Had an issue with our air conditioner and they quickly got us into a new room."

"They have an additional requirement of $100 deposit upon check in, which was unexpected. The hot tub is closed the elevator is broken and the staff is lazy and closed the pool instead of cleaning or restocking towels. The fire alarm went off most the night and the front desk staff’s response was to just turn up the already very loud lobby music instead of address the faulty smoke detector/fire alarm."

"The room was large. The shower drain didn’t drain well so it pooled up. Furniture in the room was tearing and torn up. Overall a clean budget hotel."

"It served its purpose."

"Lovely restful stay. Clean and comfortable."

"Rooms were clean and staff was very nice. But there was no continental breakfast."

"No public washer or dryer."

"The property was very clean. I don’t know how long this hotel has been open because it looked somewhat new. The staff is very nice and helpful and no noise to complain about during my stay. It’s close to the mall and other businesses in the area. The only issue I had while staying here was that the shower in my room only had hot water. There was no way to get the water to a decent enough temperature. I couldn’t take a proper shower because the water was so hot. Other than that I would stay here...

"We had two issues with our stay. First, breakfast struggled. The pancake machine nor the juice dispenser was working. Breakfast was very basic, dry and unfavorable. It reminded me of a breakfast at a Comfort Inn. Our second issue involved, the residents above us who allowed their chid/ren to stomp, jump and run around the room. We called to the front desk - 3 times from 10pm until 11:30 pm. The noise stopped at 3:30am. We were exhausted in the morning. I will not stay at another Holiday...

"My key did not work. When I informed the desk they apologized and gave me the room next door."