Hoteller nær Northwoods Mall

"Under remodeling, only expensive Bistro with limited hours so no complimentary coffee."

"I had a very concerning experience during my recent stay. Upon opening the sofa bed in our room, I discovered bedbugs. After checking further, a chair in the room was heavily infested. One member of our party works in pest control and confirmed the issue immediately. I reported this to the front desk and requested someone come inspect the room, but staff refused. Due to the conditions, we did not stay in the room and were moved to another hotel. At that time, I was clearly told that I would...

"This was an absolute nightmare. Do not stay!"

"Very clean hotel. The staff was very friendly and breakfast was good."

"Roaches wstrrdamage dirty "

"Zero kitchen supplies, no house keeping, service fee for fresh linens, no shampoo/conditioner/moisturizer, had to take out my own trash, door didn't lock, downstairs guest knocked on my door complaining about noise....it was 6pm. Need I say more?"

"Definitely a friendly staff well situated location clean rooms"

"I liked the easy access to room and parking lot. I didn’t like feeling uncomfortable and unsafe. I didn’t sleep well due to the domestic situation outside my door on balcony. The room was clean but could use some cleaning and updating."

"Not impressive. Loud, long-term guests late into the night - sketchy, hanging out in one room with the door open. Poor housekeeping- old towel hanging within the shower curtain, built up dirt in the corner of the room. "

"Yes"

"So dirty and animals"

"Cozy beds, good breakfast selection, pool and hot tub were nice. Definitely staying here again "

"Staff was excellent. Airport shuttle was so helpful, no parking problems at airport."

"The owner/manager is genuinely interested in making this hotel what his guests are looking for. That is very refreshing."

"Good place "