Udendørsområde

Anmeldelser af Southwinds Motel

2 out of 5
Southwinds Motel
1321 Simonton Street, Key West, FL

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 584 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 260 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 103 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 33 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 1000 anmeldelser" "

9,0/10

Rengøring

9,2/10

Service og personale

8,4/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jannne

Overnattede 2 nætter i februar 2024
Svar fra Umberto Poma den 28. feb. 2024
Greetings Jeanne,Thanks for taking the time to share your excellent review of Southwinds Motel. It was a pleasure hosting you and your loved ones and we are grateful to see you enjoyed your stay with us.We look forward to seeing you for your next visit when you return to Key West. All the Best, Umberto Poma, Front Office Manager

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Charme, hygge og tæt på Duval Str
Overnattede 1 nat i juli 2023
Svar fra Jim den 4. aug. 2023
Thanks so much for leaving this review of our motel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

10/10 Fremragende

Morten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Jim den 20. jul. 2023
Thanks for taking the time to leave this review of our motel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

8/10 Udmærket

Henrik

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
God og dårlig oplevelse.
Super beliggenhed. Aircondition larmede vildt meget, så vågnede af det! Mega sur receptionist ved ankomst - virkede fuldstændig ligeglad med os! Blev dog bedre da hun ikke var der. Ellers helt fint
Overnattede 2 nætter i maj 2023
Svar fra Jim den 30. maj 2023
Thank you so much for taking the time to leave this review of our motel. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our motel so special. All the best, Jim Heineman VP Operations

10/10 Fremragende

Ditte

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2022
Svar fra Jim den 20. okt. 2022
Thanks for taking the time to leave this review of our motel.We look forward to hosting your next visit to Key West.All the best,Jim Heineman VP Operations

8/10 Udmærket

Kim

Synes godt om: Rengøring, service og personale, faciliteter
Good place for sure. Stayed at quite a few different places in the keys. Hotel rooms are dated but it’s key west. Not there for the hotel room. Great deli across the street.
Overnattede 2 nætter i maj 2024
Svar fra Mark B den 27. maj 2024
Dear Kim,Thank you for taking the time to submit a review. I am pleased you found our Key West motel and service to your liking. Thank you for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Fremragende

Carolyn

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The live music was wonderful and the Southwinds Motel is within walking distance to all the Key West excitment!
Overnattede 2 nætter i maj 2024
Svar fra Mark B den 23. maj 2024
Dear Carolyn,Thank you for taking the time to write a review. Our motel is perfectly located, close to everything Key West has to offer and yet far enough away to enjoy a relaxing visit. Our Tipsy Rooster Bar has a great vibe with live music daily along with specialty cocktails. Thanks for the feedback. We look forward to your next trip.All the best,Mark BibbGeneral Manager

10/10 Fremragende

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here Several times now and enjoyed all our stays, nice continental breakfast and Cuban Café and Convenience store right across the street, serving breakfast all day
Overnattede 2 nætter i maj 2024
Svar fra Mark B den 21. maj 2024
Dear Robert,Thank you for your 5-star review. As a repeat guest, thank you for your continued business. I am glad you find SoutWinds Motel and service to your liking. We look forward to continuing to welcome you on your return visits. Thanks for your feedback.All the best,Mark BibbGeneral Manager

10/10 Fremragende

stephen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had an amazing time at this property. Everyone was so kind and helpful and help me navigate (dining, excursions, scooters, etc). Great bar, live music and continental breakfast. I was disappointed when they asked for an additional $67 after arriving seeing I thought all cost were covered...it's for daily breakfast. Anyway, one small thing out of my WHOLE visit. Definitely would stay with these guys next time.
Overnattede 3 nætter i maj 2024
Svar fra Mark B den 21. maj 2024
Dear Stephen,Thank you for your 5- star review. We are pleased you enjoyed staying at SouthWinds Motel. The staff is dedicated to ensuring all guests have a pleasant visit and assisting in directing guests to the attractions in Key West. We look forward to your next.All the best,Mark BibbGeneral Manager

10/10 Fremragende

Kimberly, Lake Worth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, beachy clean! Convenient to beach with chairs free to guests. Plenty of cafes close for breakfast and lunch. Our room was a spacious double poolside. We will definitely stay again.
Overnattede 3 nætter i maj 2024
Svar fra Mark B den 21. maj 2024
Dear Kimberly,Thank you for your 5-star review. Our proximity to the beach and several attractions, restaurants and our bar make SouthWinds Motel the ideal place to stay while visiting Key West. Thanks for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager

6/10 Okay

keith edward

Synes godt om: Faciliteter
Staff seam to be always looking at their cell phones
Overnattede 3 nætter i maj 2024
Svar fra Mark B den 13. maj 2024
Dear Keith,Thank you for your review. It is very disappointing to learn of your experience. I have addressed the team regarding the requirement of always providing their undivided attention to our guests. I am sorry we did not meet that standard in your case. We hope you consider staying with us again in the future.Sincerely,Mark BibbGeneral Manager

10/10 Fremragende

Steven

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice old style Florida Motel, clean, friendly staff, hot water, cold air, food and drink close by, what more do you need
Overnattede 4 nætter i maj 2024
Svar fra Mark B den 13. maj 2024
Dear Steven,Thank you for your 5-star review of SouthWinds Motel. We are happy you found the motel and service to your liking. We look forward to your next visit.All the best Mark BibbGeneral Manager

10/10 Fremragende

Sarah

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We were in Key West to go to Dry Tortugas Nat’l Park. This motel was close to ferry and really right in the heart of downtown Key West. Tons of fun. Close to restaurants and bars on Duval Street.
Overnattede 2 nætter i april 2024
Svar fra Mark B den 10. maj 2024
Dear Sarah,Thank you for your excellent review. We are pleased you found the motel and service to your liking. Thank you for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Fremragende

Kimberly

Overnattede 2 nætter i april 2024
Svar fra Mark B den 23. maj 2024
Dear Kimberly,Thank you for your 5-star rating of SouthWinds Motel. I am pleased you enjoyed your stay with us. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Fremragende

Sharon

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a cute retro hotel.
Overnattede 1 nat i april 2024
Svar fra Mark B den 2. maj 2024
Dear Sharon,Thank you for your 5-star rating. We are happy to know you enjoyed your stay with us. We look forward to your next visit.All the best,Mark BibbGeneral Manager

6/10 Okay

Craig

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Dated, small but clean. Noisy AC. Not quite what you see on the web. BK not open til 10:00am. Continental at that. Would I stay again. No. Can get bettet accomodations for next to same price.
Overnattede 1 nat i april 2024
Svar fra Mark B den 1. maj 2024
Dear Craig,Thank you for your review. I am sorry we did not meet your expectations. Our breakfast hours are daily from 7:00 am to 10:00 am with a complete Continental offering. We hope you will reconsider and stay with us again.Sincerely,Mark BibbGeneral Manager

10/10 Fremragende

kelly

Overnattede 1 nat i april 2024
Svar fra Mark B den 21. maj 2024
Dear Kelly,Thank you for your 5-star rating. I am glad to know you enjoyed your stay with us at SouthWind’s Motel. Thanks for the rating. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Fremragende

Tracey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place in a great location
Overnattede 4 nætter i april 2024
Svar fra Mark B den 29. apr. 2024
Dear Tracey,Thank you for your 5-star review. We are pleased to know you found the motel and services to your liking. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Don’t listen to the people saying negative things. Here’s an honest review. It’s a groovy old town motel very close to the ocean. Several restaurants for breakfast and open until 11pm including a store with groceries across the street. More privacy than the BnB’s. 2 pools and a large continental breakfast which was very nice. It’s a $7 Uber ride to the furthest end of Duval so you’re a block away from the chaos. The parking is key here. No issues at all even when the hotel was booked. They were super cool with parking our rental scooter from papas in front of my Jeep. Didn’t have to drive our vehicle the entire week. Staff was great and super helpful. Pools are open until 10pm. Pretty quiet motel too. It’s an older property original to the area and was updated a few years ago. You get the Old Key West experience. The SouthernMost landmark is literally around the corner, very very short walk, maybe 3 minutes. There is a cool tiki bar onsite up front by the road with solo musicians everyday. We would leave Duval and head back to finish up our night at the onsite Tiki bar. There’s actually a liquor store next door to the front office as well, the is located at the tiki bar that had an interior area behind the service bar. Outdoor seating on the main road. Our room wasn’t the biggest, but it was clean, Cold AC and we had a blast the entire visit. This is our new little secret hideaway now.
Overnattede 3 nætter i april 2024
Svar fra Mark B den 25. apr. 2024
Dear David,Thank you for your detailed and amazing review. We agree, SouthWinds Motel is a great way to experience Key West. Your comments capture the epitome of what our beach motel is. Thank you for your feedback. We look forward to your visit.All the best,Mark BibbGeneral Manager

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was pleasantly surprised, we had a large room, it was clean and comfortable and the location was perfect. Would stay again.
Overnattede 1 nat i april 2024
Svar fra Mark B den 25. apr. 2024
Dear William,Thank you for your 5-star review. We are glad to know you enjoyed your stay at SouthWinds Motel. The team strives to ensure all guests have a pleasant stay. Thanks for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager

8/10 Udmærket

Daniel

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i marts 2024
Svar fra Umberto Poma, Front Office Manager den 26. apr. 2024
Greetings Daniel, Thank you for taking the time to leave a review for Southwinds Motel. It was an honor hosting you. We were so glad to read that you enjoyed our little slice of paradise. We look forward to hosting you again when you return to Key West.All the Best,Umberto Poma, Front Office Manager.

8/10 Udmærket

Joyce

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Mark B den 24. apr. 2024
Dear Joyce,Thank you for your rating. I am pleased you found the motel and service to your liking. We look forward to your next visit.All the best,Mark BibbGeneral Manager

4/10 Dårligt

Charles

Rejste med familie
Synes godt om: Rengøring, service og personale
You are paying key west prices for a property that needs some work done. It’s a motel so I understand. But the pricing was entirely too high for what you got there
Overnattede 3 nætter i april 2024
Svar fra Mark B den 22. apr. 2024
Dear Charles,Thank you for your review. I am sorry we did not meet your expectations. We continuously work toward improving our operations and I appreciate your feedback. Again, I apologize you were not happy with your stay. I hope you will reconsider and stay with us again. Sincerely,Mark BibbGeneral Manager

8/10 Udmærket

Pamela

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
We love the location of this property. The only suggestion I would make is that the rooms need a little bit of an update. Staff was excellent and the fact that we had our own little bar to sit and listen to music in every night was a huge plus.
Overnattede 4 nætter i april 2024
Svar fra Mark B den 22. apr. 2024
Dear Pamella,Thank you for your review. I am glad to know you enjoyed your visit with us. We continuously work to improve our operations and I appreciate your suggestions. Thanks for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Fremragende

Daniel, Naples

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Mark B den 22. apr. 2024
Dear Daniel,Thank you for your 5-star rating. We are happy you found the motel and services to your liking. We look forward to your next visit.All the best,Mark BibbGeneral Manager

6/10 Okay

Laurie

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Budget hotel in a good area but room is very small. The room needs to have space to put things down in the bathroom and the air conditioner blows directly on the bed two feet away!
Overnattede 4 nætter i april 2024
Svar fra Mark B den 19. apr. 2024
Dear Laurie,Thank you for sharing your experience. I am sorry we did not fully meet your expectations. We have several room types; on your next visit you may request a larger room and we will make every effort to accommodate you. We hope you will consider staying with us again.Sincerely,Mark BibbGeneral Manager

8/10 Udmærket

Ian

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, well priced. Not the newest place around, but charming and with a nice relaxed vibe. Helpful staff. Will definitely look to stay there again if we do another short break to Key West.
Overnattede 1 nat i april 2024
Svar fra Mark B den 18. apr. 2024
Dear Ian,Thank you for taking the time to write a review. We are happy you found the motel and services to your liking. We appreciate your feedback and look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Fremragende

Johnna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms were large and clean, the staff was always friendly and helpful. The pools were a great place to sit and relax after a day out.
Overnattede 3 nætter i april 2024
Svar fra Mark B den 16. apr. 2024
Dear Johnna,Thank you for your 5-star review. We are happy to know you had an enjoyable stay at SouthWinds Motel. Thanks for your feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Fremragende

Alan, Wickfod

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel with a great bar and close to everything we needed. Would definitely stay here again if we are lucky enough to come back
Overnattede 2 nætter i april 2024
Svar fra Mark B den 16. apr. 2024
Dear Alan,Thank you for your 5-star review of SouthWinds Motel. I am happy to know you had a great time during your visit to Key West. Thank you for your feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Fremragende

Darlene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Mark B den 16. apr. 2024
Dear Darlene,Thank you for your 5-star rating of SouthWinds Motel. We are happy you found the motel and amenities to your liking. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Fremragende

Elizabeth, Punta Gorda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location, location, location! Staff was great...and plentiful. Older rooms, but perfectly fine for a Key West experience. Live music at night was great. While being right on the street, we still felt very safe, and the constant hum from the wall AC drowned out any street noise. Bed was super comfy and we slept great!! Will definitely stay there again.
Overnattede 3 nætter i april 2024
Svar fra Mark B den 15. apr. 2024
Dear Elizabeth,Thank you for your 5-star review. I am pleased to know you enjoyed your time with us. Thanks for your feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Fremragende

N'Dozie

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were amazing. Space was better than expected.
Overnattede 1 nat i april 2024
Svar fra Mark B den 14. apr. 2024
Dear N'Dozie,Thank you for your 5-star review. We are pleased to know you enjoyed your stay at SouthWinds Motel. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Fremragende

Gordon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, very clean.
Overnattede 2 nætter i april 2024
Svar fra Mark B den 14. apr. 2024
Dear Gordon,Thank you for taking the time to submit your 5-star review of SouthWinds Motel. The team strives to ensure all guests have a pleasant and enjoyable stay. Thank you for the feedback. We look forward to you next visit.All the best,Mark BibbGeneral Manager

10/10 Fremragende

joseph

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was friendly, place was fun and clean, and its location is excellent.
Overnattede 1 nat i april 2024
Svar fra Mark B den 12. apr. 2024
Dear Joseph,Thank you for your 5-star review. It is always gratifying to know that our guests had an enjoyable stay with us. The team works hard to ensure all guests have a pleasant stay. Thanks for your feedback. We look Forward to your next visit.All the best,Mark BibbGeneral Manager

8/10 Udmærket

John P.

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The motel itself was just okay, but I was not expecting a lavish place. It was however the most lively place around us. No other hotel or motel had a party going on outside in the evening like this motel. The bar, store, and ice cream truck kept this place lively and hopping well into the night. I enjoyed the place. It was near Duval Street and had easy access to many places. Parking was easy.
Overnattede 2 nætter i april 2024
Svar fra Mark B den 9. apr. 2024
Dear John P,Thank you for your review. We are happy to know you enjoyed your time while staying with us. Our Tipsy Rooster Bar and Rooster Treats Ice Cream and Min Donuts are a great amenity enjoyed by many. Thanks for your feedback. We look forward to your next trip.Akl the best,Mark BibbGeneral Manager

10/10 Fremragende

Sherry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was very friendly and helpful. Very clean room and property. Would definitely choose to stay here again.
Overnattede 5 nætter i marts 2024
Svar fra Mark B den 12. apr. 2024
Dear Sherry,Thank you for your 5-star review. I am pleased to know you had an enjoyable visit to SouthWinds Motel. The team works hard to ensure all guests have a pleasant stay. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was extremely welcoming and friendly
Overnattede 2 nætter i marts 2024
Svar fra Mark B den 2. apr. 2024
Dear Robert,Thank you for your kind comments. Our team takes a great deal of pride in providing excellent service. I am pleased you enjoyed your stay with us. We look forward to your next trip.Al the best,Mark BibbGeneral Manager

10/10 Fremragende

Dee, West Chester

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very safe area. I was traveling alone but felt very secure the entire time. Love the free parking - Key West is expensive! Lots of 1950's charm.
Overnattede 1 nat i marts 2024
Svar fra Julia den 31. mar. 2024
Greetings ___, Thank you for taking the time to leave a review for H2O Suites. It was an honor hosting you. We were so glad to read that you enjoyed our Hotel. We look forward to hosting you again when you return to Key West.All the Best,Julia EstampaFront Office Supervisor.

10/10 Fremragende

Nikki

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was a little nervous about staying in this small motel. But it is located in the perfect spot. There is a bar that plays music at night right by our hotel, its next to a donut shop that is open late, and groceries across the street. The rooms were all you need in Key West. It was VERY clean and quiet. I would definitely stay here again.
Overnattede 3 nætter i marts 2024
Svar fra Mark B den 31. mar. 2024
Dear Nikki,Thank you for your review. We are happy to know that you found the motel, amenities, and services to your liking. We look forward to your next visit.Sincerely,Mark BibbGeneral Manager

10/10 Fremragende

Erik, glen allen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
for a 2 star motel this is as nice as it gets. it is an old motel that is obviously well maintained and staff is great. rooms are small but clean. location is great. they gave us passes to access beach club with pools and bar that was nice.
Overnattede 2 nætter i marts 2024
Svar fra Mark B den 26. mar. 2024
Dear Erik,Thank you for your 5-star review. We couldn’t agree more that SouthWinds motel is a great choice for staying at a beach motel. We are glad you enjoyed your visit and we look forward to your next trip.All the best,Mark BibbGeneral Manager

10/10 Fremragende

Tabra

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome place to stay Close to beach and easy to walking to everything
Overnattede 2 nætter i marts 2024
Svar fra Mark B den 27. mar. 2024
Dear Tabra,Thank you for your awesome review of SouthWinds Motel. We are pleased to know you enjoyed your visit with us and we look forward to your next trip.All the best,Mark BibbGeneral Manager

8/10 Udmærket

Ann

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bad smell outside.maybe it was the dumpster next door but sickening!
Overnattede 3 nætter i marts 2024
Svar fra Umberto Poma den 25. mar. 2024
Greetings Ann,Thank you for taking the time to leave a review for Southwinds Motel. It was an honor hostingyou. We were so glad to read that you enjoyed our Motel and we apologize for any weird smell caused by the dumpster next door. We look forward to hosting you again when you return to Key West.All the Best,Umberto Poma, Front Office Manager.

10/10 Fremragende

Kara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location was perfect. Easy walk to the beach and Duval Street. The bar right beside the motel, the tipsy rooster, was great. The pool was very clean and nice size. They also will give you a voucher for free chairs and towels at the beach. The room and bathroom were small but clean and did the job! Would definitely stay here again!
Overnattede 5 nætter i marts 2024
Svar fra Umberto Poma den 25. mar. 2024
Greetings Kara,Thank you for taking the time to leave a review for Southwinds Motel. It was an honor hostingyou. We were so glad to read that you enjoyed our Motel. We look forward to hosting you again when you return to Key West.All the Best,Umberto Poma, Front Office Manager.

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Mark B den 26. mar. 2024
Dear Elizabeth,Thank you for your 5--star rating. I am pleased to know you enjoyed your time with us. We look forward to your next visit.All the best,Mark Bibb General Manager

2/10 Forfærdeligt

Chase

Rejste med familie
Synes ikke om: Service og personale
Terrible
Overnattede 1 nat i marts 2024
Svar fra Umberto Poma den 23. mar. 2024
Greetings Chase,Hope you are doing well. Please note that we appreciate your feedback, and we were so glad to host you in paradise. We apologize if our Motel did not meeting your expectations. Have a great day.

8/10 Udmærket

Jitka

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The suite was nice and spacious with a kitchen and refrigerator but there were no dishes, cups, or utensils. Not even a trash bin!
Overnattede 1 nat i marts 2024
Svar fra Mark B den 17. mar. 2024
Dear Jitka,Thank you for your review. I am glad to learn you enjoyed your stay with us. I am sorry about the missing items from your room. I will be addressing this issue with our team. We look forward to your next visit.Sincerely,Mark BibbGeneral Manager

4/10 Dårligt

Michael

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
It’s a place to sleep and shower. If that’s all you need, you can get it here. But keep in mind the place is noisy, old, small rooms. It’s a motel, and an old one at that The $45 “ resort fee” is the most innacurate term for an add on fee ever at this place. They charge you a resort fee, yet don’t have bottled water for you. Oh wait, they do!! They sell it to you out of a vending machine….. We would not stay here again.
Svar fra Mark B den 17. mar. 2024
Dear Michael,Thank you for your review. I am sorry we did not meet your expectations at our motel. The team strives to ensure all guests have an enjoyable stay and we did not accomplish that with you. I hope you will reconsider and stay with us again to allow us the opportunity to provide you with an excellent experience.Sincerely,Mark BibbGeneral Manager

8/10 Udmærket

Donita

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Staff was extremely helpful and friendly! Did not get much sleep due college boys partying until 4:00AM most nights. They were extremely loud. Garbage truck arriving at 5AM all but 1 morning was very noisy. Once we addressed the partying with staff it resolved the issue for most part. Would ask to be in another area besides room 38/little pool area.
Overnattede 5 nætter i marts 2024
Svar fra Mark B den 14. mar. 2024
Dear Donita,Thank you for your review. I am glad to learn you were happy with the service the team delivered. Our goal is to ensure all guests have a pleasant stay. I am sorry for the noise you encountered but great to hear the team was able to calm the situation. I hope you will stay with us again and we look forward to your next trip.Sincerely,Mark BibbGeneral Manager

6/10 Okay

Paul

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
My wife and I liked the location of this property; very easy to get to Duval St from here. Everything within walking distance. There are two pools (one heated, one not). We spent a day by the unheated pool and enjoyed that. Pool was clean and plenty of chairs to use. There are only 2 umbrellas and we thought a couple more might be nice. We liked that the room had a mini fridge in it and the option of a microwave was also nice (we didn’t use it but nice to know we had the option). The staff was mostly friendly. A/C worked well and there was a ceiling fan as well. What we didn’t care for was the room itself. It’s very outdated and it almost feels like you’re sleeping in an attic. There were fruit flies in our bathroom. And while the staff would make the bed I don’t think they ever changed the bedding. For a 5 night stay I would think they’d change the sheets at least once. Bathroom was always stocked with fresh towels (even if you hung them up instead of leaving on the floor to replace). But bathroom was tiny. And shower tile wasn’t inviting at all. Our room faced a parking lot (who cares) but there was an external light right outside the window. As such it was never dark in our room at night. The bed itself wasn’t very comfortable. Next time I would spend a little more money to stay somewhere else.
Overnattede 5 nætter i marts 2024
Svar fra Mark B den 14. mar. 2024
Dear Paul,Thank you for your detailed review. I am sorry we did not fully meet your expectations. The team strives to ensure all guests have a pleasant and enjoyable stay. Our motel does have larger rooms. Should you decide to rebook with us, and I hope you do, contact us direct at the motel and the agent will make every effort to accommodate your requests.All the best,Mark BibbGeneral Manager

6/10 Okay

Danielle

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There is road construction going on right beside the hotel. Trying to relax in the pool while hearing heavy equipment was hard to listen too. Across the street at Santa Maria, every day they have maintenance men that use very loud electric blowers for over an hour. It was very loud too. The pillows need to be newer and more comfortable. Overall for the price it is to be expected.
Overnattede 5 nætter i marts 2024
Svar fra Mark B den 13. mar. 2024
Dear Danielle,Thank you for your review. I am sorry we did not meet your expectations. It was unfortunate that the current Key West roadwork upgrades were underway during your stay. This work was not planned or scheduled, leaving us with no opportunity to plan. I hope you will consider staying with us again to give us the opportunity to provide an excellent and pleasant stay that our team strives to do for all guests.Sincerely,Mark BibbGeneral Manager