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Anmeldelser af Hotel Dua

4 out of 5
Hotel Dua
NO 165,Lin- Sen 1st Rd, Kaohsiung

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 691 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 252 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 37 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 1003 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Tsung chien

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
環境好
Overnattede 1 nat i maj 2024
Svar fra 值班經理 Hotel dua den 11. maj 2024
親愛的貴賓 您好，首先感謝您於此次高雄的旅程選擇Hotel dua成為您下榻的住所，也感謝您抽出寶貴時間與我們分享您在Hotel Dua的住宿及用餐體驗。得知您所給予我們的讚賞，我們非常欣慰，更是激勵我們更加努力的動力。我們期待您的再度蒞臨，並希望您繼續給予Hotel dua支持與鼓勵！

8/10 Udmærket

Naoko

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Duty Manager Hotel dua . den 11. maj 2024
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.

10/10 Fremragende

Faya

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice hotel and close to public transportation
Overnattede 1 nat i april 2024
Svar fra Duty Manager Hotel dua . den 28. apr. 2024
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.

10/10 Fremragende

Yume

Overnattede 4 nætter i april 2024
Svar fra Duty Manager Hotel dua . den 28. apr. 2024
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.

10/10 Fremragende

Cindy, New York

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel has been my preferred choice whenever I visit my family in Kaohsiung since 2016. The service is always exceptional, and the front desk staff are friendly and accommodating. The room size varies, so make sure to choose the one that suits your needs. The amenities in the room are comfortable, and I have no complaints. However, I would like to suggest that they add weights to the fitness center. The breakfast buffet is enjoyable, and I have had it in the past when it was included in the room rate. If not, there are plenty of options available around the hotel. Coffee and tea are available in the lobby, and parking is included.
Overnattede 4 nætter i februar 2024
Svar fra Duty Manager Hotel dua . den 6. apr. 2024
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.

10/10 Fremragende

Eiji

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
美麗島の駅からも近く、六合観光夜市も徒歩圏内でした。施設も新しく清潔で、ストレスなく過ごせました。
Overnattede 4 nætter i marts 2024
Svar fra Duty Manager Hotel dua den 25. mar. 2024
Dear Guest, Thank you for your stay at Hotel dua Kaohsiung. Also thank you for your useful contribution comment. I will share your review with our staff. And we will keep efforts to insure customer satisfaction. Please come back to stay with us again if you have a chance to visit Kaohsiung in the futurelBest regards,

6/10 Okay

masayuki

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
朝食が貧疎。値段の割にメニューが少ない。 スタッフのおもてなしが行き届いていない。スタッフ教育が不足している。
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Scott

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One of the nicest hotels I’ve stayed in. The staff on property are wonderful and accommodating to ALL your needs.
Overnattede 6 nætter i februar 2024
Svar fra Duty Manager Hotel dua . den 13. feb. 2024
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.

10/10 Fremragende

CHAN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
十分接近捷運出入口，帶著小朋友很方便呢。房間好整潔，燈光雖然比較暗，但仍然很舒適。房間很大，大堂亦很大，還有不同書籍提供免費閱讀！讚
Overnattede 3 nætter i januar 2024
Svar fra 值班經理 Hotel dua den 31. jan. 2024
親愛的貴賓 您好，首先感謝您於此次高雄的旅程選擇Hotel dua成為您下榻的住所，也感謝您抽出寶貴時間與我們分享您在Hotel Dua的住宿及用餐體驗。得知您對我們所提供的客房空間，以及服務品質感到滿意，我們非常欣慰。而您所給予我們的讚賞，更是激勵我們更加努力的動力。我們期待您的再度蒞臨，並希望您繼續給予Hotel dua支持與鼓勵！

10/10 Fremragende

CHIHCHIANG

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
住很多次了,不會太差的飯店
整體環境可以,但隔音較差(個人睡眠品質差)對於隔音要求高
Overnattede 1 nat i januar 2024
Svar fra 值班經理 Hotel dua den 31. jan. 2024
親愛的貴賓 您好，感謝您在百忙中抽出寶貴的時間與我們分享您的入住體驗。關於您提到隔音的問題未能讓您滿意，深感遺憾；十分感謝您與我們分享您的意見，我們會將您的意見提報管理部門，以期在未來客房改善時，做出更好的規劃，並且加以改善。我們期待您的再度蒞臨，並希望您繼續給予Hotel dua支持與鼓勵！

8/10 Udmærket

??

Overnattede 3 nætter i januar 2024
Svar fra Duty Manager Hotel dua . den 31. jan. 2024
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.

10/10 Fremragende

Frank

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Clean and beautiful environment and design.
Overnattede 1 nat i januar 2024
Svar fra Duty Manager Hotel dua den 31. jan. 2024
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.

10/10 Fremragende

???

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
駅チカで部屋もきれいで良かったです
Overnattede 1 nat i december 2023
Svar fra Duty Manager Hotel dua . den 31. jan. 2024
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.

10/10 Fremragende

Azuma

Synes godt om: Rengøring, service og personale
キレイで広々した感じのよいホテルです。 台北と比べると中国語オンリーの簡単英語なしの対応のお店がおおい
Overnattede 2 nætter i december 2023
Svar fra Duty Manager Hotel dua . den 31. jan. 2024
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.Duty Manager

10/10 Fremragende

YONGTAK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
너무 좋았습니다.
숙소 문을 열면 자동으로 노래를 흥얼거리게 됩니다.
Overnattede 1 nat i december 2023
Svar fra Duty Manager Hotel dua . den 31. jan. 2024
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.

8/10 Udmærket

sai hung, Yau Tong

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
super close to MRT exit, just the mattress collapse at the middle that means used long time and need to replace (for Rm1010)
Overnattede 4 nætter i december 2023

10/10 Fremragende

KAM LEUNG

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
交通方便，會合兩條捷運線。
Overnattede 3 nætter i december 2023
Svar fra 值班經理 Hotel dua den 30. dec. 2023
親愛的貴賓 您好，首先感謝您於此次高雄的旅程選擇Hotel dua成為您下榻的住所，也感謝您抽出寶貴時間與我們分享您在Hotel Dua的住宿及用餐體驗。得知您所給予我們的讚賞，我們非常欣慰，更是激勵我們更加努力的動力。我們期待您的再度蒞臨，並希望您繼續給予Hotel dua支持與鼓勵！

8/10 Udmærket

yasunori

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
良いホテルです。
団体客を取らないらしく、静かで快適でした。駅からすぐなのが、何よりです。
Overnattede 2 nætter i december 2023
Svar fra Duty Manager Hotel dua den 30. dec. 2023
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.

10/10 Fremragende

Siu Hung

Overnattede 2 nætter i december 2023
Svar fra 值班經理 Hotel dua den 30. dec. 2023
親愛的貴賓 您好，首先感謝您於此次高雄的旅程選擇Hotel dua成為您下榻的住所，也感謝您抽出寶貴時間與我們分享您在Hotel Dua的住宿及用餐體驗。得知您所給予我們的讚賞，我們非常欣慰，更是激勵我們更加努力的動力。我們期待您的再度蒞臨，並希望您繼續給予Hotel dua支持與鼓勵！

10/10 Fremragende

NORIAKI

Overnattede 1 nat i december 2023
Svar fra Duty Manager Hotel dua . den 30. dec. 2023
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.

10/10 Fremragende

Sum Man Emmy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023

10/10 Fremragende

Namiki, Tokorozawa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
設備として新しい部類なのか快適に過ごせました。 部屋にはバスタブ完備で広さも申し分ありません。 朝食も満足できる内容です。 最寄りのMRT駅からは徒歩5分程度の距離で至極便利
Overnattede 2 nætter i december 2023
Svar fra Duty Manager Hotel dua den 30. dec. 2023
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.

10/10 Fremragende

CHI FAI

Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Duty Manager Hotel dua den 30. dec. 2023
Dear Guest, Thank you for your stay at Hotel dua Kaohsiung. Also thank you for your useful contribution comment. I will share your review with our staff. And we will keep efforts to insure customer satisfaction. Please come back to stay with us again if you have a chance to visit Kaohsiung in the futurelBest regards,

8/10 Udmærket

Polly

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Big improvement on Customer Service and WIFI
Pros: Hotel decor is nice. Breakfast was great. Rooms were big. Cons: 1. The card that I made reservation with was compromised before I left for the trip. Since I got a new card and cancelled old card, hotel could not do pre-authorization. Hotel emailed me saying that if I did not provide a new card for pre-authorization along filling the authorization form, my booking of two rooms for 2 nights would be cancelled. I told them that I was already in Taiwan and on the road. Hotels.com does not allow update on credit card information. I had no way to print out the form and sent back. Hotel insisted. Out of 7 bookings I made in Taiwan, Hotel Dua was the only one that insisted on that. Caused a lot of unnecessary inconvenience. This is a huge minus on customer service. 2. Water pressure and WIFI were very weak.
Overnattede 2 nætter i november 2023

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice but need improvement
Decor of the hotel was great. Breakfast was great. However, below are few improvement that hotel needs to make: 1 The credit card I used for booking was compromised. Hotel could not do pre-authorize. I could not update payment information. Hotel could not accept my new credit card info. I had to fill a form (on the road) or else they would cancel my booking even though I assured them that I was already in Taiwan and will be there. This was the only hotel among all 7 bookings I made in Taiwan. Not customer friendly at all. 2. Water pressure and WIFI at hotel was SUPER weak. I was disappointed as the hotel is nice.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Duty Manager Hotel dua . den 13. feb. 2024
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.

8/10 Udmærket

SHINJI

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale
エグゼクティブルームを利用しました。 部屋は広くて綺麗です。 ただし広いのはいいのですが、奥行きだけが広過ぎて動線が悪かったですね。引き出しがなく衣服の収納に困りスーツケースをそのまま利用しました。 朝食には付近にあちこちあり楽しめました。
Svar fra duty manager Hotel dua den 13. feb. 2024
Hello dear guest,Thank you for taking the precious time out of your busy schedule to share your stay experience with us.We are deeply sorry that you were not satisfied with the problem of placing clothes. Thank you very much for sharing your opinions with us. We will report your opinions to the management department with a view to making better improvements in the future room improvements. plan and improve it.We look forward to your visit again and hope you will continue to give Hotel dua your support and encouragement!

10/10 Fremragende

??

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
とても綺麗、清潔、お手頃、駅チカ、サービス良し、食事よし、全て揃ったホテルです。ベットの寝心地もよく、旅で疲れた体にはとても良いです。美麗島駅からも徒歩一分で高雄観光には最適。ぜひまた泊まりたいHotelです。
Svar fra Duty Manager Hotel dua . den 13. feb. 2024
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.

10/10 Fremragende

Nobuhiko

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra Duty Manager Hotel dua den 30. dec. 2023
Dear Guest, Thank you for your stay at Hotel dua Kaohsiung. Also thank you for your useful contribution comment. I will share your review with our staff. And we will keep efforts to insure customer satisfaction. Please come back to stay with us again if you have a chance to visit Kaohsiung in the futurelBest regards,

6/10 Okay

Mitchell

Overnattede 1 nat i november 2023
Svar fra Duty Manager Hotel dua den 30. dec. 2023
Dear Guest, Thank you for your stay at Hotel dua Kaohsiung. Also thank you for your useful contribution comment. I will share your review with our staff. And we will keep efforts to insure customer satisfaction. Please come back to stay with us again if you have a chance to visit Kaohsiung in the futurel.

8/10 Udmærket

Sojeong

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023

10/10 Fremragende

Asako

Overnattede 1 nat i november 2023
Svar fra Duty Manager Hotel dua den 30. dec. 2023
Dear Guest, Thank you for your stay at Hotel dua Kaohsiung. Also thank you for your useful contribution comment. I will share your review with our staff. And we will keep efforts to insure customer satisfaction. Please come back to stay with us again if you have a chance to visit Kaohsiung in the futurelBest regards,

6/10 Okay

Shirley

Overnattede 1 nat i november 2023
Svar fra Duty Manager Hotel dua den 30. dec. 2023
Dear Guest, Thank you for your stay at Hotel dua Kaohsiung. Also thank you for your useful contribution comment. I will share your review with our staff. And we will keep efforts to insure customer satisfaction. Please come back to stay with us again if you have a chance to visit Kaohsiung in the futurelBest regards,

10/10 Fremragende

Will

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
蠻不錯的住宿
Overnattede 1 nat i november 2023
Svar fra 值班經理 Hotel dua den 26. nov. 2023
親愛的貴賓 您好，首先感謝您於此次高雄的旅程選擇Hotel dua成為您下榻的住所，也感謝您抽出寶貴時間與我們分享您在Hotel Dua的住宿及用餐體驗。得知您所給予我們的讚賞，我們非常欣慰，更是激勵我們更加努力的動力。我們期待您的再度蒞臨，並希望您繼續給予Hotel dua支持與鼓勵！

10/10 Fremragende

Santiago

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra 值班經理 Hotel dua den 26. nov. 2023
親愛的貴賓 您好，首先感謝您於此次高雄的旅程選擇Hotel dua成為您下榻的住所，也感謝您抽出寶貴時間與我們分享您在Hotel Dua的住宿及用餐體驗。得知您所給予我們的讚賞，我們非常欣慰，更是激勵我們更加努力的動力。我們期待您的再度蒞臨，並希望您繼續給予Hotel dua支持與鼓勵！

10/10 Fremragende

Chia yi

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything is perfect
Comfy and big bed
Overnattede 1 nat i november 2023
Svar fra 值班經理 Hotel dua den 26. nov. 2023
親愛的貴賓 您好，首先感謝您於此次高雄的旅程選擇Hotel dua成為您下榻的住所，也感謝您抽出寶貴時間與我們分享您在Hotel Dua的住宿及用餐體驗。得知您所給予我們的讚賞，我們非常欣慰，更是激勵我們更加努力的動力。我們期待您的再度蒞臨，並希望您繼續給予Hotel dua支持與鼓勵！

10/10 Fremragende

Ke Hsin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra 值班經理 Hotel dua den 26. nov. 2023
親愛的貴賓 您好，首先感謝您於此次高雄的旅程選擇Hotel dua成為您下榻的住所，也感謝您抽出寶貴時間與我們分享您在Hotel Dua的住宿及用餐體驗。得知您所給予我們的讚賞，我們非常欣慰，更是激勵我們更加努力的動力。我們期待您的再度蒞臨，並希望您繼續給予Hotel dua支持與鼓勵！

10/10 Fremragende

Kiyoshi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
友善的員工 沉穩的設計 安靜的環境 如果早餐餐廳的BGM音量小一點 就更時尚了 可惜了
Overnattede 2 nætter i oktober 2023
Svar fra 值班經理 Hotel dua den 26. nov. 2023
親愛的貴賓 您好，首先感謝您於此次高雄的旅程選擇Hotel dua成為您下榻的住所，也感謝您抽出寶貴時間與我們分享您在Hotel Dua的住宿及用餐體驗。得知您對我們所提供的客房空間、早餐餐點，以及服務品質感到滿意，我們非常欣慰。而您所給予我們的讚賞，更是激勵我們更加努力的動力。我們期待您的再度蒞臨，並希望您繼續給予Hotel dua支持與鼓勵！

4/10 Dårligt

Yasutsugu

Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Aimee

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
close to lots of different food variety and next to the station
Overnattede 2 nætter i oktober 2023
Svar fra Duty Manager Hotel dua den 6. nov. 2023
Dear Guest, Thank you for your stay at Hotel dua Kaohsiung. Also thank you for your useful contribution comment. I will share your review with our staff. And we will keep efforts to insure customer satisfaction. Please come back to stay with us again if you have a chance to visit Kaohsiung in the futurelBest regards,

10/10 Fremragende

Chia ning

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
櫃檯服務親切有禮、服務周到
Overnattede 2 nætter i september 2023
Svar fra 值班經理 Hotel dua den 10. okt. 2023
親愛的貴賓 您好，感?您選擇入住Hotel dua，並抽出寶貴時間與我們分享您的住宿經驗。我們很高興您對飯店的整體環境及地理位置的讚賞。飯店的服務能得到客人的認同與滿意,對我們而言，這是鼓勵也是肯定。飯店全體同仁將持續秉持服務第一，品質優先之理念為客人帶來美好的住房經驗。未來請您繼續給予支持，也希望將來有機會再為您服務。

10/10 Fremragende

Wai See

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra 值班經理 Hotel dua den 21. okt. 2023
親愛的貴賓 您好，首先感謝您於此次高雄的旅程選擇Hotel dua成為您下榻的住所，也感謝您抽出寶貴時間與我們分享您在Hotel Dua的住宿及用餐體驗。得知您所給予我們的讚賞，我們非常欣慰，更是激勵我們更加努力的動力。我們期待您的再度蒞臨，並希望您繼續給予Hotel dua支持與鼓勵！

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
非常に不快な3泊
9月26日から３泊しました。 部屋は広いが、とにかく暗い為、室内が清潔か否かの判断ができない。 滞在中の夕方にホテル全体が停電した（ホテルの在るブロック全体の停電） フロントからは連絡がない為、こちらからフロントへ連絡をして問い合わせたが、原因もいつ復旧しそうかもわからないとの事。 日没になりそうなので、宿泊している12階から非常階段で1階フロントまで降りた。 しかしこの非常階段の「非常灯」が点灯せず、途中までは少し入っていた日の光が日没で真っ暗になった。 携帯電話のライトを頼りになんとか一階フロントまで辿り着きました。 停電後2時間ほどで電力が復旧したが、ホテルのスタッフからは、チェックアウトの時も含めて一言の説明も謝罪もなかった。 何よりも、非常時のホテルスタッフのオペレーションはどうなっているのでしょうか？ ホテルの外には消防車や救急車も来ていて、外は騒然としていたのに全く説明もなかったのが不安でした。 フロントの女性スタッフは、それなりに動いていた様子だが、数名いた男性スタッフの緊急時らしからぬ緩慢とした動きと態度は如何なものかと思いました。 この様に、緊急時に宿泊客へのケアが無いホテルは友人にも勧めないし、そもそも非常階段の非常灯が点灯しないなどのホテルが、消防法上（台湾にも有ると思うが） 問題が有るのではないでしょうか。 別件で、滞在中一日に数回「グオーン」という大きな異音が鳴り響き不気味で、建物はきしんでいるのかと不安に感じた。 とても不安で居心地の悪い滞在でした。
Overnattede 3 nætter i september 2023
Svar fra Duty Manager den 13. okt. 2023
水谷様、先日は当ホテルをご利用くださいまして、ありがとうございます。この度は台湾電力会社の設備故障により、予期せぬ停電に発生して水谷様にご不安な思いをお掛けしてしまい、大変申し訳ございませんでした。又、当ホテルの設備の不具合、ホテルスタッフの非常時の対応の不手際により、水谷様に一層の不信感とご不安を抱かせてしまいましたことを深く反省し、心よりお詫び申し上げます。今回、水谷様より頂きました貴重なご指摘、ご意見は早急に担当者とスタッフとで共有し今後はお客様に安心して当ホテルをご利用して頂けるよう設備の点検を徹底し、非常時におけるスタッフの対応についての教育に努めてまいります。水谷様には今回のご滞在で大変ご迷惑をお掛け致しました事を重ねてお詫び申し上げます。誠に申し訳ございませんでした。Hotel dùa

10/10 Fremragende

So Ling Joanna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service & food
Svar fra Duty Manager Hotel dua den 9. okt. 2023
Dear Guest, Thank you for your stay at Hotel dua Kaohsiung. Also thank you for your useful contribution comment. I will share your review with our staff. And we will keep efforts to insure customer satisfaction. Please come back to stay with us again if you have a chance to visit Kaohsiung in the futurelBest regards,

8/10 Udmærket

Chau yuk yin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra 值班經理 Hotel dua den 21. okt. 2023
親愛的貴賓 您好，首先感謝您於此次高雄的旅程選擇Hotel dua成為您下榻的住所，也感謝您抽出寶貴時間與我們分享您在Hotel Dua的住宿及用餐體驗。得知您所給予我們的讚賞，我們非常欣慰，更是激勵我們更加努力的動力。我們期待您的再度蒞臨，並希望您繼續給予Hotel dua支持與鼓勵！

10/10 Fremragende

AKIKO

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
2度目の宿泊でしたが、安定の素晴らしさでした。エントランスの香りなんかも素敵で、リフレッシュできました。
Overnattede 2 nætter i september 2023
Svar fra Duty Manager Hotel dùa . den 5. okt. 2023
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.

8/10 Udmærket

Lee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
直得再次入住酒店👍
服務員有禮貌，環境整潔，交通方便，整體非常滿意！
Overnattede 4 nætter i september 2023
Svar fra 值班經理 Hotel dua den 9. okt. 2023
親愛的貴賓 您好，首先感謝您於此次高雄的旅程選擇Hotel dua成為您下榻的住所，也感謝您抽出寶貴時間與我們分享您在Hotel Dua的住宿及用餐體驗。得知您所給予我們的讚賞，我們非常欣慰，更是激勵我們更加努力的動力。我們期待您的再度蒞臨，並希望您繼續給予Hotel dua支持與鼓勵！

10/10 Fremragende

ASAKO

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
駅近で行動しやすいです。とても静かです。部屋は広い‼️寝巻の類はないので持参が必要です。
Overnattede 2 nætter i september 2023
Svar fra Duty Manager Hotel dùa . den 5. okt. 2023
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra 值班經理 Hotel dua den 21. okt. 2023
親愛的貴賓 您好，首先感謝您於此次高雄的旅程選擇Hotel dua成為您下榻的住所，也感謝您抽出寶貴時間與我們分享您在Hotel Dua的住宿及用餐體驗。得知您所給予我們的讚賞，我們非常欣慰，更是激勵我們更加努力的動力。我們期待您的再度蒞臨，並希望您繼續給予Hotel dua支持與鼓勵！

8/10 Udmærket

DEREK, Richmond

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel with convenient location. Subway station is just step away,. Reasonable price with good breakfast!
Overnattede 1 nat i september 2023
Svar fra Duty Manager Hotel dua . den 9. okt. 2023
Dear guest, We are really glad that you have enjoyed to stay at our Hotel.Thank you for the fantastic review! We especially appreciate your great comments about our rooms and location. We will keep efforts to insure customer satisfaction. We look forward to the opportunity of welcoming you back to our hotel soon.