Hoteller nær James River

"Courteous and helpful staff. Lovely room. Wonderful restaurant "

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Yes"

"Everything was great. There's a new staff on site and they are just as good as the previous team. "

"Of course staff was courteous. Arrived on Sunday night around 8:30 pm and fridge was not cooling. Called front desk and they immediately got maintenance up there and he had to replace it with another. Very efficient indeed. No complaints whatsoever! "

"Nice hotel"

"Everyone is friendly and helpful. We LOVED Kinesha (valet)! "

"Silly and unprofessional check in. Very slow "

"The entire staff was friendly, my room was clean, having a Starbucks onsite was lovely and "

"The staff are incredibly friendly and attentive. The rooms are spacious, comfortable, and feature excellent showers. The food at the hotel is outstanding, and the location is a major highlight. Being in the arts district, there are plenty of interesting spots to explore, along with great coffee shops and restaurants nearby if you choose not to dine at the hotel."

"Room was clean and the staff was very kind."

"All great"

"Cute hotel, comfortable and would totally come back!"

"Location, restaurant and bar, wonderful staff, and comfortable room. Would stay here again."

"Wonderful breakfast"

"The person working in the lobby was great! Very kind and helpful!!! The room was as expected and clean."

"The hotel is very clean and accessible. Staff is excellent. "

"Definitely from my experience staying there it is a great place and it is quiet..As a matter of fact Im gonna book another stay as soon as my direct deposit hits "

"Everything was nice and good, thanks!"

"Convenient to several major roads. Good value for money."