Hoteller nær Allianz Amphitheater at Riverfront

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Property was well kept"

"Newly renovated. Very nice. Would recommend!"

"Silly and unprofessional check in. Very slow "

"The front staff was amazing!!! Justin and Moses, the front staff members, were very helpful. They cared about our stay and ensured we were well taken care of. They deserve a raise!!! Hotel overall is quiet! Great location. It is very close to many areas. Parking is truly available onsite. There is a parking garage, for lower vehicles, and outside parking for larger/taller than 6 feet vehicles. Clean hotel room. The beds are comfortable. Lovely hotel!"

"Restaurant inside hotel closed early."

"Great value"

"The parking is shared with the apartment building that is basically on the property. The bed was very comfortable and the pillows were great. There was an indoor pool Only ... would have liked an outdoor pool."

"Rooms were clean and relatively new. Not much around the area, but downtown is not far."

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"They are pretty much the only place in the area was an outdoor swimming pool for less than $100 a night. That being said, we overlooked the rude staff, and the fact that the rooms were only half-heartedly cleaned, and the criminal casing of rooms that the personnel were obviously a part of.... But a total infestation of cockroaches was the last straw. Pool or not, we will never stay there again!"

"GM-Front Desk very very rude Vety Unprofessional Has retired Hoysekeping Director of many Start hotel back round Hotel Staff very Unprofessional Unpleasant Abd definitely Racism Behavior When you work or own Hotel you have to take 1.5% of lost of Linen including (wash cloths and towel) also expect Room be a little Messi not much bc the floor was stick He abandoned me from return his property talos bc linen (2) wash cloth (1) towels according to him was washable Also try to keep my $100 deposit...