Overnatningsstedets facade
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Anmeldelser af Izla Beach Front Hotel

4.5 out of 5
Izla Beach Front Hotel
Sac Bajo, Fraccionamiento Lagunamar, Isla Mujeres, QROO

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 668 af i alt 1010 anmeldelser" "
Bedømmelse på 8 − Udmærket. 210 af i alt 1010 anmeldelser" "
Bedømmelse på 6 − Okay. 69 af i alt 1010 anmeldelser" "
Bedømmelse på 4 − Dårligt. 37 af i alt 1010 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 26 af i alt 1010 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Stefan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel med fremragende service, god pool og lige ved stranden. Lidt væk fra selve byen, så dejligt roligt og nemt at tage en taxa hvis man vil ind til byen eller playa North
Overnattede 6 nætter i juli 2022
Svar fra Customer Service den 25. jul. 2022
Dear Stefan, we appreciate your kind comments and we felt honored for being your host.

10/10 Fremragende

Jesper T

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lille obs
Fedt ophold, meget servicemindet personale, som gav en service ud over det forventede. Dog en lille obs på rengøringen af værelserne, der kunne være lidt grundigere. Dog ikke noget der vil afholde os fra endnu et besøg.
Overnattede 6 nætter i marts 2022

10/10 Fremragende

Jesper

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super fint og velholdt hotel.
Overnattede 3 nætter i januar 2020
Svar fra Customer Service den 29. jan. 2020
We appreciate your kind words. Sincerely.

8/10 Udmærket

Starla Lynn, Heath

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel with great pools and quiet beach, friendly staff and comfy beds. Air conditioner didn’t work well or I would have given it 5 stars
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Kevin

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

6/10 Okay

Kevin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The people make this resort special. The resort is on the South end of the island convenient to the Dolfin Discovery, Garaffon Park, and Punta Sur. But it is a 15min taxi ride from the ferry and the north end where there is more day and night activity. The hotel didn't have a concierge and were not able to help arrange any activities... so we were left pretty much on our own to figure thing out. Within 1/2 block of the hotel is a rental facility where we rented a scooter for 1 day and a golf cart on two separate days... CAREFUL, the island is full of speed bumps. We were disappointed with the room. Advertised as Ocean View.. it was more like ocean peek. From our room on the 5th floor you had to step out on the balcony to see the ocean. The balcony guarding was solid concrete not allowing any view. While in the hotel we felt at ease. The pool areas and beach were relaxing. My wife took advantage of the on site spa and reported that she had received the BEST massage ever...
Overnattede 7 nætter i maj 2024
Svar fra Yeimy Chalé, Izla Hotel Concierge den 27. maj 2024
Appreciable Kevin has been a pleasure to have you as our guests, we love to know that you have enjoyed our Hotel and that your wife has enjoyed the Spa for us is very important the total satisfaction of our guests, We regret the details you have had during your stay we hope you give us the opportunity to welcome you again with more and better services. I send a warm greeting

10/10 Fremragende

Ana Elisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024
Svar fra Yeimy Chalé,Concierge den 27. maj 2024
Dear Ana Elisa,we appreciate that you have chosen Izla Hotel ,we hope soon to welcome you again.Kind Regards!

8/10 Udmærket

Leah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We returned after 5 years of being away, it has lost some of its charm, parking was packed, first room barely had hot water pressure was moved to another room and it was better. Venders in the lobby which was honestly annoying since we spent all day being haggled by venders off property only to come to the hotel and continue to be bothered. The bellhop and front desk were very inviting when we first arrived, champagne, cold towel and help with our bags was nice. Breakfast was decent but the orange juice wasn’t the same as 5 years ago. It didn’t taste freshly squeezed. lol would recommend to friends and family. Beach is beautiful to look at but wouldn’t swim in it.
Overnattede 3 nætter i maj 2024
Svar fra Yeimy Chalé.Concierge den 25. maj 2024
Dear Leah makes us happy that you have returned to this your home Izla Hotel, we appreciate your kind message and of course we have taken note of all the observations that you have let me know to send them to the appropriate department to review this situation,we regret that this occasion has not been entirely satisfactory.hope to give you the coming again with more and better services.Kind Regards!

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Izla Beach Front Hotel is by far one of the great hotels in that area of the island. The property was well maintained, if anyone plans to reserve a room make sure you add the daily breakfast option, food was delicious! I can't say enough about this hotel and Claudia who serves the pool area, she was AMAZING!!! She knew everyone by name and was very attentive to all the guests at the pool. Claudia, thank you so much for your hospitality and your kindness! I will certainly use this hotel again and can't wait to get back there!!! #hiddengem
Overnattede 5 nætter i maj 2024
Svar fra customer service den 23. maj 2024
Good morning miss lisa we hope and you have arrived well home, thank you very much for your comments we hope and soon you can return to your home izla hotelkind regards

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing! Definitely going back!
Overnattede 3 nætter i maj 2024
Svar fra customer service den 23. maj 2024
Good morning miss Jennifer we hope and you have arrived well home, thank you very much for your comments we hope and soon you can return to your home izla hotelkind regards

10/10 Fremragende

SANTIAGO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent stay
Overnattede 1 nat i maj 2024
Svar fra customer service den 23. maj 2024
Good morning Mr Santiago we hope and you have arrived well home, thank you very much for your comments, we hope and soon you can return to your hotel izla home.kind regards

10/10 Fremragende

Matthew

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property is beautiful and staff is all great. My only issue there was getting bottled water late at night, there should always be someone at the front dest with bottles of water, whether it cost money or not. We were told to wait until someone brings it up to the room, which can take far longer than you would like when you are thirsty
Overnattede 3 nætter i maj 2024
Svar fra customer service den 23. maj 2024
Good morning Mr Matthew we hope and you have arrived well home, thank you very much for your comments take them into account to improve our services, we hope and soon you can return.kind regards

10/10 Fremragende

Susan, Sunset

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent stay. Very clean and staff very helpful. Will not be my last stay
Overnattede 3 nætter i maj 2024
Svar fra customer service den 23. maj 2024
Good morning Miss Susan we hope and you have arrived well home, thank you very much for your comments, we hope and soon you can return home izla hotel.kind regards

10/10 Fremragende

Judith

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Everything is excellent, except for some employees at the front desk .
Overnattede 3 nætter i maj 2024
Svar fra customer service den 23. maj 2024
Good morning Miss Judith we hope and you have arrived well home, thank you for your comments and we will work more on our service and an apology for the inconvenience you have had with our fellow receptionists kind regards

8/10 Udmærket

Shelley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet location near some restaurants and grocery store not too far away. Excellent staff and cleanliness. Only downside was that the beach was made with sandbags cut open. We just drove to north beach or did excursions most of the time so not an issue.
Overnattede 5 nætter i maj 2024
Svar fra Yeimy Chalé,Concierge. den 14. maj 2024
Dear Shelley we are glad to know that you have had a beautiful experience at Isla Hotel, we appreciate your preference and look forward to welcoming you again.

10/10 Fremragende

Robin Durwood Sturm

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything
Overnattede 7 nætter i april 2024
Svar fra Yeimy Chalé, Concierge. den 14. maj 2024
thank you for your preference, we expect you soon back.Greetings

10/10 Fremragende

HELGA c., miami

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
amé la atención un lugar callado tranquilo . volveria de nuevo
Overnattede 3 nætter i maj 2024
Svar fra Yeimy Chalé,Concierge. den 14. maj 2024
Dear Helga we are glad to know that you have had a beautiful experience at Isla Hotel, we appreciate your preference and look forward to welcoming you again.Warm Regards!

10/10 Fremragende

Evelyn Alejandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All good
Overnattede 4 nætter i maj 2024
Svar fra Yeimy Chalé, Concierge. den 15. maj 2024
Dear Evelyn we are glad to know that you have had a beautiful experience at Isla Hotel, we appreciate your preference and look forward to welcoming you again.Kind Regards!

4/10 Dårligt

Denise

Overnattede 4 nætter i marts 2024
Svar fra Yeimy Chalé,Concierge den 14. maj 2024
Thank you for your preference, we expect you soon back.Regards!!!

10/10 Fremragende

Chad

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
David at Izla Cafe was amazing … along with all the staff at the hotel … very beautiful hotel I would recommend it to anyone
Overnattede 5 nætter i maj 2024
Svar fra Yeimy Chalé, Concierge. den 14. maj 2024
Dear David we are glad to know that you have had a beautiful experience at Isla Hotel, we appreciate your preference and look forward to welcoming you again.Regards!

2/10 Forfærdeligt

Martin

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Literally got charged for anything. Staff was rude. Staff stated I would be charged to use a beach chair. Also got charged for having my own liquor in the hotel.
Overnattede 1 nat i maj 2024
Svar fra Yeimy Chalé,Concierge den 8. maj 2024
Dear Martin thank you for your kind message, in Izla Hotel nothing makes us happier than to obtain the total staisfaccion our guests, we regret not having filled your expectations,we send you a warm greeting!

10/10 Fremragende

Mary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Yeimy Chalé,Conciege den 8. maj 2024
Dear Mary we appreciate your kind message, in Izla Hotel nothing makes us happier than knowing that our guests have had a beautiful experience

8/10 Udmærket

Scherhesad

Overnattede 2 nætter i maj 2024
Svar fra Yeimy Chalé.Concierge. den 27. maj 2024
Dear Scherhesad ,we appreciate that you have chosen Izla Hotel ,we hope soon to welcome you again.Warm Regards!

10/10 Fremragende

Dawn, Coal City

Rejste med partner, Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
I did not get a room upgrade but I liked my room. Perfect ! Asked ahead of time for a refrigerator and got it.
Overnattede 5 nætter i april 2024
Svar fra Yeimy Chalé, Concierge den 8. maj 2024
Dear Dawn we appreciate your kind message, in Izla Hotel nothing makes us happier than knowing that our guests have had a beautiful experience

10/10 Fremragende

Juan Pablo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay
Overnattede 7 nætter i april 2024
Svar fra Yeimy Chale,Concierge den 6. maj 2024
Dear Juan Pablo , we appreciate that you have chosen Izla Hotel for your holiday.Greetings!

6/10 Okay

MIN

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Bathroon floor was not so clean and roo lighting issue in the room.
Overnattede 1 nat i maj 2024
Svar fra Yeimy Chalé.Concierge den 8. maj 2024
Dear Min, we appreciate your message, each one is very important for us as it contributes to the daily improvement of our services. we send you a warm greeting!

10/10 Fremragende

marc

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bon hôtel
Svar fra Yeimy Chalé,Concierge den 6. maj 2024
Appréciable Marc nous vous remercions d’avoir choisi Izla Hotel pour vos vacances, nous espérons vous accueillir bientôt à nouveau.Bonjour !

10/10 Fremragende

thierry, Ste-Thérèse

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Super hôtel. Excellent service. Staff très gentil. Emplacement génial
Overnattede 2 nætter i maj 2024
Svar fra Yeimy Chalé, Concierge den 6. maj 2024
Dear Tierri it has been a pleasure to have you as our guest makes us happy to know that you have enjoyed the Izla Hotel experience, we hope soon to welcome you again.Kind Regards!

10/10 Fremragende

Maria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Went for 6 days. Rented a golf cart. Fantastic trip!!!
Overnattede 5 nætter i april 2024
Svar fra Yeimy Chale,Concierge. den 4. maj 2024
thank you for choosing Izla Hotel, we hope to welcome you back in this your home.Regards!

10/10 Fremragende

Kevin Kelly

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at Izla Beach was exceptional, especially Armondo and Yeame. All staff greeted you joyfully any time you pasted or interacted with them. All the facility was clean and organized, towels were always available for the pool area. The food and beverages were really good and if you had any requests for drinks they were happy to accommodate. I can’t say enough good things about the resort. The cost was very reasonable for the stay but all food and beverage prices have gone up significantly all over the island, but that is pretty much like anywhere these days.
Overnattede 8 nætter i april 2024
Svar fra Yeimy Chalé,Concierge den 3. maj 2024
Dear Kevin in sings us to know that you have enjoyed the experience izla Hotel and you have taken that great image of our service , of course we will share your message with our collaborators , again Thank you and we hope to welcome you again.Kind Regards!

8/10 Udmærket

Alma, Chesterfield

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Beautiful newer hotel. Rooms are clean and beds are super comfortable. Beach and pool areas are beautiful and the water is amazing in that area. The staff at the pool area and restaurant were subpar. The hotel was not at full capacity and the waiter (male) by the pool was slow, not responsive and had a poor attitude. Claudia at the poor bar was amazing.
Overnattede 1 nat i april 2024
Svar fra Yeimy Chalé, Concierge den 3. maj 2024
Dear us in sings to know that you have enjoyed the experience izla Hotel and you have taken that great image of our service , of course we will share your message with our collaborators , and we also take turns the note for the corresponding department, Thank you again and we look forward to welcoming you again.

10/10 Fremragende

Nancy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service
Overnattede 5 nætter i april 2024
Svar fra Yeimy Chale,Concierge den 3. maj 2024
Thank you for choosing Izla Hotel, your opinion is very important to improve our services. Greetings!!

8/10 Udmærket

John

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was very clean the food was excellent how breakfast was limited. The staff was out going, kind and helpful. If you want a pool fantastic! The beach was nice but small. The water was warm and clean however the sand in the water was mucky it felt awful on your feet and up between your toes most people walked in, turned around and went right back out. It felt like mucky lake bottom. There was always a cab waiting outside. It’s a $10.00 cab ride to the other end of the island for shopping and good dinners. This is our second year although the hotel was nice I would not return because of the water other end by the Mia water was much nicer
Overnattede 7 nætter i april 2024
Svar fra Yeimy Chalé,Concierge. den 30. apr. 2024
We appreciate your message and thank you for choosing Izla Hotel, we regret that the nature of the beach has not filled your expectations we will continue to work to offer a better service every day to our guests.Warm Regards!

8/10 Udmærket

Natalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Yeimy Chalé Concierge. den 3. maj 2024
Thank you for choosing Izla Hotel, your opinion is very important to improve our services. Greetings!!

10/10 Fremragende

Mary, Roseville

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful and very well-maintained property with amazing staff!! We will definitely be returning. Loved it!!
Overnattede 3 nætter i april 2024
Svar fra Yeimy Chalé Concierge den 3. maj 2024
Dear Mary in sings to know that you have enjoyed the experience izla Hotel and you have taken that great image of our service , of course we will share your message with our collaborators , , Thank you again and we look forward to welcoming you again.

10/10 Fremragende

Claudia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved this hotel! First off I have to mention how quiet it was! I'm kind of a difficult sleeper so this matters a lot to me . Also the beds are so comfortable! I slept like a baby. I was on the 5th floor so waking up each morning and going on the large balcony to look out at the beautiful ocean and lovely pool made my day. As well, I could view the amazing sunsets from the balcony. The staff were amazing. We ate breakfast at the hotel and it had a huge selection and was good. I would recommend asking for The breakfast package when you check in. We didn't know about this so it cost us more. But great coffee and individually cooked egg dishes- amazing chilliquilles, fruit and much more. A big shout to the staff: David, Marcos and Dani- all were so helpful friendly and attentive. But really all the staff was great! The only downside about the location is it is far from other restaurants and beaches. (There is a small beach at the hotel) But everything is just a short cab ride away- Enjoy!
Overnattede 5 nætter i april 2024
Svar fra Yeimy Chalé,Concierge den 28. apr. 2024
Dear Claudia we love to know that you have enjoyed the experience izla Hotel and that we have filled your expectations, nothing excites us more than providing total satisfaction to our guests, we will share this message with our collaborators and we hope to welcome you again in this your home Izla Hotel!Warm Regards!

10/10 Fremragende

Jessica

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Izla Beach is in a great location on the island for quiet relaxation, the hotel rooms and public spaces were all clean and well maintained, the staff was so so so kind and thoughtful, and the strip of beach is small and private. It's a bit far away from the downtown area, so definitely get a golf cart for roaming! And my only disappointment was the food at Numa, but the food at the Cafe was excellent every meal I had. I'd definitely recommend staying here!
Overnattede 4 nætter i april 2024
Svar fra Yeimy Chalé.Concierge den 28. apr. 2024
Dear Jessica we love to know that you have enjoyed the experience izla Hotel and that we have filled your expectations, we hope to welcome you again in this your home Izla Hotel! Warm Regards!

10/10 Fremragende

Antsan, Gatineau

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Yeimy Chalé ,Concierge den 28. apr. 2024
Thank you for choosing Izla Hotel, we hope to welcome you again very soon!Regards!

10/10 Fremragende

Gabriela

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
xd
Overnattede 2 nætter i april 2024
Svar fra Yeimy Chalé,Concierge den 28. apr. 2024
Gracias por elegir Izla Hotel !!le enviamos un cálido Saludo!!

10/10 Fremragende

Turner

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our experience with the Izla Hotel. The breakfast was over the top. Frest fruit, omlet station, from scratch breakfast options were delicious. All the bread and pastries are made in house and were top notch. I loved the lamb barbacoa for breakfast! Would stay here again. Armando, one of the pool servers was one of the highlights. Our overall experience was well over a 10
Overnattede 6 nætter i april 2024
Svar fra Yeimy Chalé, Concierge den 28. apr. 2024
Dear Turner we love to know that you have enjoyed the experience izla Hotel and that we have filled your expectations, we hope to welcome you again in this your home Izla Hotel!Kind Regards!

8/10 Udmærket

Paola Delgado

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El hotel es precioso y la atención del personal es muy buena. Los restaurantes alreddedor son muy buenos, tambien.
Overnattede 2 nætter i marts 2024
Svar fra Yeimy Chalé,Concierge den 28. apr. 2024
Apreciable Paola,Agradecemos tu amable mensaje y nos alegra saber que has disfrutado de la experiencia Izla Hotel, esperamos pronto darte la bienvenida nuevamente.en nombre de todo el personal te envio un cálido saludo!

6/10 Okay

Navy

Rejste med partner
Synes ikke om: Service og personale
Izla beach front hotel isn’t too bad. It is 20 min ride with golf kart or 13 min ride by Taxi from the ferry. I think staff needs to be a little more welcoming and greeting guest to the hotel upon arrival. We paid for Sea View and they put us in room 213. It was surrounded by palm trees. I called the front desk and the follow day they had a room open in 527. That room was much nicer and with the sea view like we paid for. We notice soap and body care products in RM 527 was much better quality then 213. We ate at the restaurant and the calamari was a little hard to chew, like it’s not fresh. Service there wasn’t too bad. Bar area near the pool… After a long day, we decided to go sit by the hotel beach area. Not once did anyone come and check on us or asked if we would like to order any drinks. So customer service in that area really needs improvement. Overall the hotel isn’t bad looking. But Customer Service needs a lot of improvements.
Overnattede 3 nætter i april 2024
Svar fra Yeimy Chalé,Concierge den 28. apr. 2024
Dear Navy we thank you for your kind message , definitely we take note and we will take turns to the corresponding department to open them as an area of opportunity to provide a better service every time, we hope to have the opportunity to welcome you again in this your house izla Hotel.Kind Regards!

10/10 Fremragende

Christopher

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First i am a well traveled person in Mexico. I have taken more than 25 trips to mexico in juat the last 10 years. Now Izla Hotel is hands down the best value on the Isla Murejes. Comfortable Bed, Amazing Staff, Very quite and most of all nice pool and a beautiful private beach.
Overnattede 3 nætter i april 2024
Svar fra Yeimy Chalé.Concierge den 27. apr. 2024
Dear Christopher we love to know that you have had a beautiful experience with Izla Hotel, we appreciate your kind message and look forward to welcoming you again.Warm Regards!

2/10 Forfærdeligt

Maurizio

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sconsigliato vivamente.
Overnattede 2 nætter i april 2024
Svar fra Yeimy Chaé.Concierge den 28. apr. 2024
Caro Mauricio, ci dispiace non aver soddisfatto le tue aspettative. Saremo felici di accogliervi nuovamente.Vi inviamo un cordiale saluto.

10/10 Fremragende

Dinah

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel and staff were amazing. Armando at the pool/beach side truly made our trip! Great service and when he heard it was my birthday provided us with a small cake as a surprise! Breakfast buffet was a nice treat in the morning and we ordered a late night snack of dessert which was exceptional! Beach front was clean and swimmable. Thank you for the wonderful stay!!!
Overnattede 1 nat i april 2024
Svar fra Yeimy Chalé,Concierge den 28. apr. 2024
Dear Dinah we love to know that you have enjoyed the experience izla Hotel and that we have filled your expectations, nothing excites us more than providing total satisfaction to our guests, we hope to welcome you back in this your home Izla Hotel!Warm Regards!

10/10 Fremragende

Frank j, Powers lake

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
CLASS OF SERVICE WAS GREAT. HOTEL AND POOLS WERE BEAUTIFUL WELL MAINTAINED. BEACH HAD LOUNGE CHAIRS AND COVERED PATIO BEDS. SAND AND WATER NEEDED TO BE RAKED .
Overnattede 7 nætter i april 2024
Svar fra Yeimy Chalé.Concierge den 27. apr. 2024
quqerido Frank we take your kind message and of course we take note of your suggestion each one is very important for us.I send you a warm greeting

8/10 Udmærket

Roylant

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great option for the asked price, anyways some minor repairs in the room would nake the experience even better.
Overnattede 4 nætter i januar 2024
Svar fra Yeimy Chalé.Concierge den 27. apr. 2024
Dear guests, we thank you for your kind emensaje and of course take note of your suggestions to make our beautiful hotel an even better place for all of you.Regards!

10/10 Fremragende

Luiza

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I absolutely loved Izla hotel. The property was very nice, the room was spacious and comfortable and the pool was beautiful and very relaxing. The pool bar was so much fun and convenient. Armando made us wonderful drinks and he was so nice and friendly. Everyone at Izla hotel was welcoming and I will definitely return there when I visit Isla Mujeres again.
Overnattede 4 nætter i april 2024
Svar fra Yeimy Chalé .Concierge den 27. apr. 2024
dear Luiza makes us happy to know that you have enjoyed the experience Izla Hotel ,we appreciate your beautiful message of course we will share it with our staff, and we hope soon to welcome you again.Greetings!

10/10 Fremragende

Sahil

Overnattede 2 nætter i april 2024
Svar fra Yeimy Chalé,Concierge den 9. maj 2024
Dear Sahil we appreciate your kind message, in Izla Hotel nothing makes us happier than to get the total saisfaccion of our guestswe send you a warm greeting!

8/10 Udmærket

Paul, Lackawaxen

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed our stay
Overnattede 7 nætter i februar 2024
Svar fra Yeimy Chalé.Concierge den 19. apr. 2024
We appreciate your kind message,makes us very happy to know that you have had a beautiful stay.Greetings