Hoteller med Wi-Fi i Isla Contoy

"The resort was nice. The food and pool service were poor for this high standard resort."

"Super lækkert hotel - serviceminded personale, lækre restauranter, lækkert poolområde og strand - vi havde værelse med havudsigt - super lækkert. Gennemført og lækkert hotel - kan klart anbefales! "

"My wife and I had an amazing stay at Beloved Playa Mujeres! From the moment we arrived until the day we left, the service was absolutely outstanding. Every staff member we encountered was friendly, attentive, and genuinely made us feel welcome. We stayed in a beautiful swim-out suite, which was the perfect place to relax. The food exceeded our expectations with plenty of delicious options at every meal. A special thank you to Alex for taking such great care of us with beach service. He was...

"I have mixed feelings about this resort. The location on the beach is good and the hotel as such is also nicely done. However, it failed the 'towel test' Every morning at 6 am people are reserving sunbeds that they then dont use. Also there is constant 'entertainment' and way too much alcohol flowing which creates a spring break atmosphere, but with most guests being in their 50s. Very odd environment to be honest and not at all relaxing. Having said that the staff is generally nice and service...

"I had 2 ocean view suites.. both had so many ants... for the whole week.. the shower water was sometimes cold...also room service would not check and refull the fridges and all.. they would ask us to check. ..the restaurant food was ok not the best.. many servers had a bad attitude...and i did experience some discrimination..which was very surprising to me..I was disappointed. However, the excellence resort that I lived in twice before was very very nice. I would not compare these 2 resorts in...

"Pros: Great food! CONS: We had dust and crumbs when we checked in. The staff was slow to responding for room requests like getting the crumbs cleaned, getting towels, slippers and replenishment of the mini bar. We had issues with the door lock and a water leak, which took away time from our vacation as the staff needed access to the room. The staff was also slow to respond to the issues and it took multiple attempts to get someone to check and resolve the issues. It took contacting the...

"Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai."