Hoteller nær Hub City Unleashed Dog Park

"The property personnel were helpful, especially the proprietor who was on duty all 4 days of my stay. My room was very dusty. I have videos showing the extent. The bathroom had numerous cracks in the grout on a number of places, forcets on shower fixtures ,cracks in the toilet seat questioning the spread of infectious bacteria. The toilet grout at the base was cracking leading to overflows of fluids from showering. I do have pictures and videos of these areas as I was disappointed in the upkeep...

"The manager was amazing! We really enjoyed our stay!"

"Very comfortable place"

"Have stayed here a number of times in the past, but will have to re-think after this last stay. The property is in a great location, but is showing its age. Thermostat was not working properly in our bedroom unit (heat coming on in the night during Lubbock summer?), closet doors did not stay closed, and bedside plugs that did not work were just a few annoyances. The breakfast bar was also pretty poor by all accounts."

"Horrible servicio y experiencia, solo por hacer un rewiew se enojaron los del hotel y hasta me cambiaron la clave de mi habitación porque estaban enojados por el rewiew que les hice, todas mis cosas adentro sin poderlas sacar hasta que sedieron a darme la clave porque les dije que los iba a reportar, no es profesional y el trato que me dieron es terrible, en mi consideración no deberian ser hotel hasta que no mejoren todos los aspectos, la habitación tenia moho en el baño y habian cucarachas...

"The pool was closed for maintenance. In my room the fridge in the room didnt cool. In the bathroom the facade on the sink was holding on by a thread. I was afraid to touch it for fear that it would break"

"Nice, competent staff, clean room, thanks."

"Pool was closed for no reason it didn't say anything about the pool not being available"

"Great if ypur just staying for a night and passing thru. Had hot water bed was clean, and ac worked"

"Need to replace bedding/pillows specially bathroom/remodel but breakfast was excellent thank you"

"Worse experience of my life. Signs of bed bugs, no working TV, no wifi, no working phone, no hot water, the room was filthy, as soon as I checked in I wanted to leave. But was told I wouldn't be getting a refund. I even had the insurance. She was very rude. I got ahold of Expedia they even called motel still no refund. Site says free breakfast nope not even that... I took pictures of how disturbing it all was."

"The owner of the property canceled all third party reservations due to a popular event. Found out only after attempting to check in after the event at about 11:30 pm. Luckily we were only 2 hours from home, so we made the trek back home. Be aware of this issue."

"The hotel is like brand new and very classy. Great staff, beautiful and clean rooms. Pool area super cool with towels. They treated me very well on my birthday. This is a trendy top hotel and can’t wait to get back. "

"Everything was great in our 1 night there, although I would recommend cleaning out the Kuerig machine or replacing them. My husband went to brew a cup and he said it had mold in it"

"Front desk was amazing!!! Beautiful property!!!"

"Easy access to airport Didn’t like electrical plugs didn’t work"

"The restaurant was very quiet for a Saturday at dinner time. Room was clean. The elevators looked questionable. Quiet even though there was a couple tour buses hecked in and I was put next to the elevators"